[Resolved] Nokia — REPLACEMENT OF DEFECTIVE SET. | |
Subject: Request for change of Mobile Set N-70 Music Edition bearing IMEI No. [protected]. Bill No. 627, Dated 11.06.2007. Sir, I wish to brought following information in your kind notice: 1.I purchased Nokia Mobile Set N-70 Music Edition bearing IMEI No. [protected] and battery no. 06704003B2066 from M/s Media Net, Agartala on 11.06.2007. 2.I started facing problem of early discharge of battery & handed over to Nokia Care, Agartala for necessary action. After few days I was handed over back to me informing me that it has been repaired. 3.Again I started facing problem of early discharge & overheating and handed over to Nokia Care, Agartala on 13.02.2008 for repair. I received it back on 18.02.2008 telling me that same has been repaired. 4.The problem of overheating did not get resolved and I gave it back to Nokia Care, Agartala, on 01.04.2008. I was told that it is required to be sent outside Agartala for repair. I received it back on 03.06.2008. Eventually, I was without mobile for more than two months. After few minutes of receiving the mobile set on 03.06.2008 I observed that screen is blinking. I charged the battery fully. Now there is no display however power gets on. Now this is a humble submission to you that I was without mobile for more than two months for no fault of mine. This set is in Warranty period. I would like to emphasize that I should not be punished for having opted to buy a Nokia set. It was my firm faith and strong belief in Nokia which prompted me in deciding to opt for Nokia Set inspite of being so many choices in the market. I had been facing problems & sufferings from almost a period of one year.I request to get my set replaced. The warranty & guarantee period of this set shall be expiring on 10.06.2008. The copy of the compalint & my set has been given today at local branch of Nokia Care Centre, Agartala, Tripura (west). Yours sincerely, Dated 04.06.2008 (S.S.Khanna) Superintending Geophysicist (Wells) Oil & Natural Gas Corporation Limited Tripura Asset, Agartala. contact no. [protected], [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
i lost my nokia mobile phone 1650 on 5/05/2009, my imei number is [protected]and the mobile network is airtel, and i want to block that phone...so, please help me..and please post me the nokia network phone number in trichy.please contact me [protected]
I sh. Sanjib Kr Debbarman, 1(one) No. nokia mobile purchase from Venkateshwara Distributors Pvt. Ltd., New delhi on 02/05/2011. As per 1(one) year waranty period, The moblie will be dead, after Nokia care cebtre ( Namami Enterprise, Agartala) showing the mobile set . They are charge Service charge ( Rs.300) & Approx. estimate for repairing cost due to power switch broken. as per using the power switch.
Please advice its a geniun charge & Valid for no waranty of this items.
Please advice its a geniun charge & Valid for no waranty of this items.
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[protected]. Bill No. P.T.MR/3369, Univercell, Trichy Dated 118.09.2008.
Sir,
I wish to brought following information in your kind notice:
1. I purchased Nokia Mobile Set 7500 bearing IMEI No.
[protected]. Bill No. P.T.MR/3369, Univercell, Trichy Dated 18.09.2008.
2. From 18.09.2008 onwards my set battery back up time not with stand. That is my set operating only communication mode not others application the battery indication in the display is reduced from 55Minutes.After 1Hr 09Minutes set is switched off automatically for low battery indication.ii report to Univercell Shope .He give direction to Teleport Nokia care Trichy . In the care center my set software is updated two times and battery also repleased. This work was done by care center three times (two times software updated & one time battery repleased).Still my problem not solved. Then care center send my set to company on 10.11.2008 Vide job Sheet number[protected]/081110/37 for repair works. 14.11.2008 set was received from company thro' care centre. But my problem not solved. Then approach to care centre. The care centre receive my set and send to company in the same job sheet number on 17.11.2008.I also send email to company on 25.11.2008 vide my email address [protected]@bsnl.in.Same day reply was received by email and set received from company on 05.12.2008 thro' care centre. That set is a secondhand set. I was given a handset as replacement with in the month from the date of purchase but the handset given to me is an old handset (second handset already used set)and is in worse condition .vide IMEI number [protected].But the same problem was also available in this set.( i.e. battery back up time not with stand.)Once again go to care centre tell the probelm.He was received the set and send to company on 11.12.2008.I was also send email to company on 10.12.2008.mean time I was conduct over cell phone to 3030838 and compliant booked in the reference 2-3je7bh.
I request change my model in the same price. If the cost is higher then the old cost, I am also ready to pay the difference of cost. Because when compare to two sets of 7500 model I was observe this model is a failure model. Hence I do not want 7500 model. Hence replace the new model one with same application and facility available in the model of 7500.
I need a Solution for this.
If any one of the concern person directly from Nokia contacts me it will be highly appreciated. My cell number is [protected]
Hoping for a reply soon