Nokia Care — delay in return of set submitted for repairing | |
To, consumer complaint forum 20.04.2009 sir I submitted my nokia N73 phone on 18 .02.2009 to the nokia care centre @ 26/2, hindustan park, gariahat, kolkata-19 for some repairing work, At that time, my set was under warranty period.They called me to come after 15 days.but when i went there, they said set is not ready.after that, they asked me to come on another date.when i went there, the set was still not ready & they said the set is in delhi.they again called me to a new date.when i went there, set still not ready, they gave me in written a date on which set would be ready.when i went on next date, they again have the same negative face.however after my repeated request, they gave me a stand by set. now, today, a couple of months has already passed but they had still not given back the set. furthermore, i got through a lot of physial & mental stress due to their irresponsibility.also, they used to call me onb week days which caused a lot of loss in my buisness. furthermore, the phone no. they gave with[protected] has never got responded when called on. I KNOW ASK- IS MOBILE SUCH A GAZZETE THAT SOMEONE WILL KEEP FOR MORE THAN 2 MONTHS. sir.with this much problems i hope appropriate actions would be taken against the culprit yours VAIBHAV KUMAR 333, R R plot near ruby hospital kolkata-107 ph.no-[protected] [protected] Was this information helpful? | |
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Nokia — MORE DELAY IN REPLACEMENT OF HANDSET
I had purchased new NOKIA Handset (6233) on dated 21.07.2008 from NOKIA authorized dealer but i faced problem of slow alarm tone and rapidly discharge of battery since purchase. i visited nokia customer care center and submit my handset for repair/replace on 05.09.2008 but i am very regret to say that till now my handset is not repaired/replaced.NOKIA N95 — Replacement of nokia n95
siri bought Nokia N95 six months back for Rs.20000 and after only a month i got a problem with it.The phone automatically restarts for which i brought the phone to the nearest modcad centre in Faridabad(A-21, Nehru Ground, N.I.T., Faridabad 121001, Haryana).They said your phone will be okay but you will have to leave it for some days.I said, fine.After few days when i received the phone, i think it wasn't repaired correctly, because the problem continued.i again reached NOKIA service center, this time they said that they will send the phone to the company(Lajpat Nagar, New Delhi) to rectify the problem and after 25 days i got my phone back, but the same problem still continued and again third time i gave the phone and received it without any solution.And now 4 days back, for the fourth time, I gave the phone to the service centre with a hope that they will solve the problem or hopefully give me a new phone as it was in the quarantee period.My phone IMEI NO. is [protected].
Following are the 4 job sheet nos. which I received in return of my complaints:-
[protected]/090424/20 dated 20/04/09
2)[protected]/9 dated 25/06/09
[protected]/090630/46 dated 30/06/09
4)408 Dated 14/07/09
The phone is still with the company.
This is what I got in worth of Rs.20, 000.Sir, please solve the problem as soon as possible.
My contact details are
Anmol Bhatia
phone [protected]
e-mail- [protected]@yahoo.co.in
i had taken nokia e 66 in february
from the past few months i had a problem with the slide of my phone
i have given it for servicing in nokia care
they told me they will return the phone in one day
its around 20 days today but they still telling that they need one more week to return my phone, they say the same thing after every week
are they supposed to reace and give the phone if it doesnt get repaired in another week
hoping for help from you
thank you
nikhil kothari
from the past few months i had a problem with the slide of my phone
i have given it for servicing in nokia care
they told me they will return the phone in one day
its around 20 days today but they still telling that they need one more week to return my phone, they say the same thing after every week
are they supposed to reace and give the phone if it doesnt get repaired in another week
hoping for help from you
thank you
nikhil kothari
Nokia N73 — 2 months delay in repairing the phone
I submitted my NOKIA N73 on 20/07/09 to Mr Harpreet singh at Gee Mobile, Mohinder Chamber ,Opp Dc Office Distt courts JALANDHAR...........I have made several phone calls and Visits to this center..........but all in Vain..They are harassing me too a great extent............Its already more than 2 months...They are not giving the phone to meI am working as a Lecturer at a university so cant goto NOKIA center again and again due to my job limitations.........
Plz look into this matter..My email is [protected]@gmail.com............
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NOKIA N95 — Delay in replacement
I bought Nokia N95 on Mrach 08 and after 3 months i was facing the backlight problem. I submitted my handset on 11th July 08 but time of return the problem was not solved. i again submittd my handset and they return the faulty handset again. I agin submitted (3rd time) and that time executive told me that it may be replaced but now its almost a month and i didn't receive the replacement. Please advise. What can i do?