Nokia — repair

 
18 Reviews
Daman, Daman and Diu, India
 rituraj0070
Two and half months back i gave my nokia handset N900 to nokia care vapi and till now I haven't received the handset. When I made call to nokia care and nokia customer care ,I just got the same answer that the part is not avilable and they are arranging it. From last two months I am listening the same thing. Even some time the customer care executives try to misguide me.


What to do now? I am just fed up with nokia services.
Complaint comments  17 Comments     Updated: Share0Tweet0

Comments

sir,
my name is vijay kumar .my job sheet no is 8870.i gave phone in vijayawada and pin code no 520015.my phone is given date at[protected] till cant repair.i ask question but he cant respond. he asking some flase statement . please give phone as early as possible . this people can't work correctlyin vijayawada nokia care of R K communications.
thanking you sir,
your's faithfully,
vijay kumar
I M VIPUL from nagpur i purchase nokia e62 in feb 2007, after 3 month problen occure in joystick so i submit handset in nokia care and recive after 20 days, next 15 days again same problem so agin i submit nokia cae and same problem occcure fourth time, i submit handset nokia care at 2 nov 2007 but till handset can't recive me.
the R J Tradelink, mahajan market, sitabuldi, nagpur that a nokia care center, is very very poor services, he says that ur handset going to pune, and wait for came from pune, so i m going 6-7 time nokia care center he says that wait. ur handset under repair, wait 1 week,
job sheet no[protected]/071102/49
my contact no [protected]
asc 511_434038
vipul pinjarkar
nokia cust care complaint no . : 2-2 nokcj

NOKIA N95 — repaired 3 times

i have had my nokia n95 3 months and it has been repaired 3 times now i have to send it back and receive a new one what adds salt to the wound is that i have to send it away to the returns dept of 02 rather than be able to go in to local store and get new one so i have to wait another wk without a mobile, this isnt good enough. i for 1 will never buy a nokia again and i will advise others to buy a different make.
my hand set nokia 6275 (reliance set) searching for the display board. where it is available please advice
thanks
i have given my cell for repair.. and 3 months have gone and i have not get it back.. i have called them so many times.. either they are bussy or they say that it's coming next week ...same stuff is happening for so long..earlier they have broken my phone also.. and tried to put that blame on me.. please help
All nokia care centers must now be known as Nokia careless centers or Nokia regret centres
I have given my Nokia E65 for repair since it was not getting charged to the Nokia Care service center in Chennai, tamilandu, India (The one near Satyam Cinemas).

They initially said the charging Pin was not working and charged me about 600 bucks and handed over. But i figured out it was not charging even after that and my driver had to threaten of a police complaint to get them to relook at it. Subsequently they got me to buy a new battery saying that was the problem. That was another 800 to Nokia account. It was not even working then. After a repair(600 ), New battery (800) and a new charger (400), the phone is still with them for repair and i am not sure what they will bill me now...

Would have been wise for me to go for a new phone instead
Dear Sir,

I purchased a Nokia N73 - 1 ME Hand set for Rs12700 , It was not functioning properly, i got it repaired 3 times in a spam of 1 year, But the problem was not solved properly by the nokia care centre. and finnaly the IMEI No got curropted and phone became dead, now nokia care centre has no solution for the same. They are asking me try out side and get repaired. I sent 2 mails to nokia customer care but I have not yet received the response.

THE NOKIA CARE CENTRES ARE REALLY FOOLING AROUND
I have purchased Nokia N79 (IMEI # [protected]) The phone was dead by 02th oct, I have given to the service center (sanchar systems Nokia Care center.maharashtra. ratnagiri ). They took after 40days to repair and they told me that there...
my mobile is 5233 it is working very slow &verylow volume&touch problem plz replace my phone&i gave my phone fornokia care to repar no responce from nokia care
my mobile nunber [protected] & my email id [protected]@gmail.com
I have Nokia Mobile E52 and that was given for repair to fix charging problem.
However now they say the problem is in display.
Display was working when the phone was given for repair.

These people are cheats and Nokio really needs to improve their warranty support.
Contact mob: rjesh.[protected]@steria.co.in

Nokia — nokia set 4th time repaired but the problem is same

my self rajesh [protected]
Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia

Nokia C6 Handset — Packet internet GPRS

Kindly help
GPRS
internet
packet data in
my mobile handset
Nokia C6

Thanking you
Mobile No.[protected] (Post paid)
Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia India

Nokia C6 Handset — Mobile sent for repairing for 5 times for 20 days each

Dear Sir,
I have purchased Nokia C6 handset on 03.11.2010 in Diwali from Bhandara Nokia Priority Gallery. Soon after 4-5 days mobile started hanging and thereafter switching off automatically. I showed to Priority gallery and he told to show in nokia care and it cant be replaced at his shop and nokia care will decide it. I was on leave at that time for Diwali. I am working in Raigad district at Nagothane. There is no nokia care here nearby. So i went to nokia care vashi for the same. They checked the handset there and told me that it has to be sent to their head office for reparing purpose and i received the phone nearly after 15-20 days. After i left the nokia care soon after half an hour the problem was the same, switching off automatically. Again i went same nokia care then again they sent it for 15-20 days. This time they gave me the replaced one with different IMEA number but there was an cosmetic issue. The phone body was so dusty and dented and the screen was scratchy one without screen guard like the phone used one for more than a year. So again the handset was sent for 15-20 days. This time they gave me again the replaced handset with different IMEA number and the phone body was OK.
In the month of May-June this handset also started giving the problem with both touchpad and querty keypad. This time i went to the dombivali nokia care. They also checked and sent it for 15-20 days. Again in the month of July, the phone got switched off, not getting charged and and was not getting switched on. When shown to the dombivali nokia care, they again sent it for another 15-days and till date i did not receive the phone.
Each i time was given the basic nokia handset for temporary purpose on which i could not save my phone contacts. i could not use the internet properly. Although the handsome amount for the C6 handset, i have to use basic phone for 5 times that is almost for 3 months in last 9 months. I have to pay from my pocket each time as i have to travel from nagothane to mumbai (about 4+4 hr journey). Also my weekly offs/personal time i have to devote for this. And the unnecessary mental stress and headache is another one.
Since C6 handset is giving problem again and again. I propose Nokia should give me the different model of the same cost.
The handset is under warrenty period hence i did not have to pay yet in nokia care apart from my travelling expenses. But once the warrenty period is over they will ask for repairing charges also.

I have already put complaint on nokia customer care number for the new model.

This time if i receive the same C6 model. i am not going to accept this time. I am very frustrated. Please help me out in this regard. Otherwise I have No option but to go in consumer court.

Earlier i had used nokia N70 for 3 yrs hence i had a good impression of nokia. But this time it is deteriorated completely.

parag
[protected]
parag.[protected]@gmail.com
my name is asif and i have nokia c6-01 mobile which is having lot of software and hardware problimes and nearly i have repaird my phone 10to15 times and still having same problime and my phone is still in warranty period . so i have complained about my phone many times but there is no permanent solution given to me...

name asif
model nokia c6-01
IMEI no [protected]
mobile no [protected]
e-mail b.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    3%
    Complaints
    5825
    Pending
    378
    Resolved
    50
    phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    location
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    Nokia - repair