[Resolved] Nokia / E - 5 — Battery Empty Problem | |||
Hi! I want to share my concern with all the other users of Nokia E5 and to NOKIA India team (if they are listening). I bought NOKIA E5 model after thorough market survey. The reason i bought NOKIA E5 were Value for money and Good Battery backup in May 2011. My Mobile IMEI no. [protected] Every thing was fine till Mar'12 after that i started experiencing that my phone will suddenly activate power saving mode even after charging it completely. I have also sought help from Nokia helpline but of no help. After that for last two months my Nokia E5 started showing "Battery Empty recharge phone" and switching off very frequently . Last week went to Nokia care Centre, Maa Comunication , Preet Vihar , Delhi . They charged me Rs. 100 for merely inspection of the phone for giving me estimate . Then they charged me Rs. 350 for software update. Now after 2 days the problem again resurfaced. When i talked to the service centre they said now you will have change your battery (Rs. 2300) and if problem does'nt get resolved then they will investigate the hardware of my phone. As an ordinary customer i have lost faith in Nokia Product quality and their service standards. Why cant they check my phone completely for the root cause ?? May be they wanted to charge innocent customers for every step. I have seen many customer have reported the battery problem in Nokia E5, Is there any design problem ?? Hope to receive some response from Nokia India team. My decision of buying Nokia Lumia phone is now stands postponed. regards Akash Upadhyay Mobile No. [protected] Email :: [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
i am also suffering same problem with my Nokia E5. It shows no problem in standby mode, when i make a call within 30 sec. talk time it goes on "Power Saving" mode & shows "Battery Empty" and become switched off automatically.
I've changed my Battery, Flashed it software . But problem not solved.
if anyone knows the remedy, please inform us.
I've changed my Battery, Flashed it software . But problem not solved.
if anyone knows the remedy, please inform us.
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NOKIA / E-5 — Poor quality, phone starts malfunction within a month even after replacement (twice)
I had bought a Nokia E-5 in January. It malfunctioned within a month and i lost all my data and contacts. The phone was replaced with a new one. Worked well for a month and then it too malfunctioned. Nokia care replaced it again with a new one. Same story again..it worked well for a month and now it is giving functional issues. I have been using a new handset almost every month after the purchase. Nokia has given me bad quality handsets thrice in a row. I asked for a refund at Nokia care as this phone has been more of a liability to me than of any good use, but they refused. I regret my choice to purchase a nokia product and I am sure I would never again buy or suggest someone to buy a nokia product. I would like to get a refund from Nokia for the handset so that I can buy something useful.Thanks.
Bestien Thomas
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