Nokia Lumia 710 — problem in handset

Address:Jaipur, Rajasthan

Dear Sir,
i gave my nokia lumia 710 for repair as it was not starting, at nokia care shastri nagar jaipur. i gave my cell to repair for hanging problem but after using for a short while the problem started again, now i gave the handset again to the same service center and they told that they have to send the set to delhi for curing. the problems with hand set are...
1. network problem
2. sound of speakers deteroid.
3. charging point not working.
4. keypad not working.
5. the instrument get hot in a short while.
i request you to either get the handset cured or get it changed as i had paid rs 15000 for the new one and i have not used it for single month properly.please help me for that.
gaurav agarwal(imei no.-[protected])contact no-[protected]
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Nokia — Problem with the Handset

Dear sir,

I have purchased Nokia N81 from Thane within 3 months it gave problems with the upper keypad. I had submitted my mobile twice for the same problem.

Now again i faced same problem i went to Nokia care (Prudent Telecom) in Thane (Maharashtra), they have provided me a temporary old Upper panel and have told me to wait for a week for a new upper panel.

Since past 3 weeks i am waiting for the replacement o[censored]pper Panel and yet no proper response from them. They say that we have asked from Nokia company to provide new upper panel.

Please let me know what should i do in this case.

Regards,
Tejas

Nokia — Problem with handset

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia C 6 set Colour black Batch no. [protected]
We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. Mobile unable to take back up from Memory card. The phone also hangs. I have been submitt it to nokia care for four times till now. Music player is not working. Unlock key also not working. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

Regards,
Kaushal k Singh
Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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