[Resolved] Nokia Mobile — COMPLAINT ON NOKIA CUSTOMER CARE AND THEIR BAD SERVICES | |||
Dear sir, Unfortunately using the biggest brand of today's Mobile company Cell Phone NOKIA. I am using a cell phone model NOKIA 5530. It starts creating problem from the month of September, 2010 by not inserting Sim card in sip plate, and that’s why I submitted it to your Authorised Service Center at MANIA Baroda to Mr. Prashant Gandhi. They ensure me 4-5 times to deliver the headset within two week. But now it is more than four month, can you please tell me the reason for the delay of this. I feel it was a wrong decision to purchase Nokia mobile. What's the use of giving it to the authorized service center if the service provided is like this? I am really frustrated now tired of hearing nonsense excuse from your care center. I would suggest other people not to go to Nokia Care if this is what Nokia Care provides. Please Beware of Nokia Care..... Model Name: 5530 Xpress Music Product Code: 0573247 Jobsheet No :[protected]/100925/24 Date 25 Sep, 2010. Give me reply early as possible and take this matter in priority, otherwise i have to take help of Consumer Court & Media. Regards, Bhavik Patwa [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
hello
nokia care,
respected sir,
this is to inform you that i ashish at a student in kanpur so i have some problem to nokia customer care in kanpur they r not good maintenance in mobile repairing
i halve lots of work to do, but I'm unable to concentrate
at the earliest possible
regards,
ashish kanpur
nokia care,
respected sir,
this is to inform you that i ashish at a student in kanpur so i have some problem to nokia customer care in kanpur they r not good maintenance in mobile repairing
i halve lots of work to do, but I'm unable to concentrate
at the earliest possible
regards,
ashish kanpur
To Nokia India,
Indl Area Plot no. 243, Udyog vihar, Phase-I,
Dundahera, Gurgaon.
Sub.: Complaint of Nokia CellPhone No. 3110c Graphite [protected].
Dear Sir,
I Purchased a mobile hand set mentioned above from M/s Kamal Gift Gallery, Near Police Statioin, Buria Gate, Jagadhri135 003 Dist. Yamuna nagar vide bill No. 866 dated 20.06.2009. After 3-4 days the contents of set was deleted automatically. I approached M/s Kamal gift Gallery many times, he directred me to contact Nokia Customer Care CEntre near Jain chowk, Yamuna Nagart. They updated the sofrtware and told me that this set is under warranty period upto 11th July, 2010 if there is any problem they will replace the set. But the data in the mobile set ws automatically deleted. Customer Care, Yamuna nagar told me that they got a an emial from the cmpany that the soft ware in 3110c is not accessing 1 GB Memory card, so they removed the card and told me to use 512 MB memory card. But the deletioin of data continued again which lost my important numbers and other financial loss. On dated 20.06.2010 Customer Care, Yamuna nagar updated the latest software vide their job card No.[protected] but the same problem i reoccuring in the nature which is manufacuring defect. Through out the year I was running to Ms/ Kamal Gift Gallery. Customer CAre Nokia, Yamuna nagar even the set was within warranty period. Finally Kamal Gift Gallerey directed me contact Nomika Customer Care Centre situated at Sec. 17, HUDA, Jagadhri([protected]@nokiacare india.com). He again updated the software vide his job card No. [protected]/7 dated 27th June, 2010. He co-operated with me well but the problem in the set is reoccuring in nature from starting itself within warranty period. I am harrassed mentally, physically and financially till today neither the set is replaced nor the prblem is rectified.
You are requested to kindly replace the set immediatelly wthout further delay, failing I am liable to approach the legal authority.
Thanking You,
Yours faithfully,
Balbir Singhh
Jr. Engineer,
#314, Sec. 17 HUDA,
Jagadhri
email id [protected]@yahoo.com
Indl Area Plot no. 243, Udyog vihar, Phase-I,
Dundahera, Gurgaon.
Sub.: Complaint of Nokia CellPhone No. 3110c Graphite [protected].
Dear Sir,
I Purchased a mobile hand set mentioned above from M/s Kamal Gift Gallery, Near Police Statioin, Buria Gate, Jagadhri135 003 Dist. Yamuna nagar vide bill No. 866 dated 20.06.2009. After 3-4 days the contents of set was deleted automatically. I approached M/s Kamal gift Gallery many times, he directred me to contact Nokia Customer Care CEntre near Jain chowk, Yamuna Nagart. They updated the sofrtware and told me that this set is under warranty period upto 11th July, 2010 if there is any problem they will replace the set. But the data in the mobile set ws automatically deleted. Customer Care, Yamuna nagar told me that they got a an emial from the cmpany that the soft ware in 3110c is not accessing 1 GB Memory card, so they removed the card and told me to use 512 MB memory card. But the deletioin of data continued again which lost my important numbers and other financial loss. On dated 20.06.2010 Customer Care, Yamuna nagar updated the latest software vide their job card No.[protected] but the same problem i reoccuring in the nature which is manufacuring defect. Through out the year I was running to Ms/ Kamal Gift Gallery. Customer CAre Nokia, Yamuna nagar even the set was within warranty period. Finally Kamal Gift Gallerey directed me contact Nomika Customer Care Centre situated at Sec. 17, HUDA, Jagadhri([protected]@nokiacare india.com). He again updated the software vide his job card No. [protected]/7 dated 27th June, 2010. He co-operated with me well but the problem in the set is reoccuring in nature from starting itself within warranty period. I am harrassed mentally, physically and financially till today neither the set is replaced nor the prblem is rectified.
You are requested to kindly replace the set immediatelly wthout further delay, failing I am liable to approach the legal authority.
Thanking You,
Yours faithfully,
Balbir Singhh
Jr. Engineer,
#314, Sec. 17 HUDA,
Jagadhri
email id [protected]@yahoo.com
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nokia mobile model number 5530 — complaint for care center
hellonokia care ,
respected sir ,
this is to inform you that i ashish at a student in kanpur so i have some problem to nokia customer care in kanpur they r not good maintenance in mobile repairing
i halve lots of work to do , but I'm unable to concentrate
at the earliest possible
regards,
ashish kanpur