[Resolved]  Nokia N8 - 00 — mobile

Nokia N8 — Phone Faulty

I purchased a Nokia Handset from Mobile Store Mulund in the month of Nov 2010, A month ago i.e in Feb my phone automatically switched off an wasnt switching ON also it wasnt showing File Manager option so i gave my phone to Nokia care and they informed me that they wil have to send my phone to Delhi after 15-20 days i got my phone back also the Handsfree which i got when i purchased the phone were not working so they gave me replacement. Now on Saturday 16th April i was sending some wallpapers via Bluetooth my phone again switched off and its not switching On again also the Handsfree which i got replaced are not working. Now again i will have to give my phone to Nokia Care an wait for 15-20 days an when i will get my phone back i will loose my contacts, wallpapers, messages etc.........
I dont want that phone repaired i want a new Handset as its a faulty Handset.

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia

Nokia N8-00 — Faulty Handset And Nokia Care Behavior and Attitude

Hi,
I was Facing trouble with My Nokia configuring email with and Nokia Handsfree device. Email I was never able to set was never been able to set up on my Nokia N8. And my Handsfree started causing trouble after 2-3 months of purchase. I spoke to Jitender with regard to these issues. He said Handsfree can not be replaced as it's out of warranty, I buy that. And with regard to my Email set up complaint he took me thru some troubleshooting steps, which I have tried for since 5th Oct 2010. He promised I'll receive a call from technical support team with reference no: 1-[protected]. I Asked for a call after 8PM as I'm only able to answer the call then. Your technical support team called me 17:17hrs according to my mobile phone on [protected] and then they retried it at 1726hrs and then i received a text from LM- NOKIA CA ( This is with reference to case ID 1-[protected]
We tried contact you But were unable to reach you.Please call us at 30303838 from 9am-9pm.)
I called you at 1900hrs and spoke to Varun with the same, and HE took me THRU THE SAME STEPS what I tried for last 8 months and with Jitender a day before. I asked for a manager due incompetency shown by the agents I have spoken to and spoke to Ankit, A Sarcastic MANAGER, I named he due to his ATTITUDE, and I have to asked for Operations manager where they provided me Dilpreet, NOT A MUCH HELP OPERATIONS MANAGER.
After a long conversation He Felt Insulted Because I said Shut UP to HIM( As he Dint Allowed ME to Speak Although I'm The Customer). While Talking to Him I received a call From Jai Singh Bhati from Technical Support to Fixed My Email Issue, But I can't talk on 2 calls at the same Time, And to Ask Jai Singh to call me I asked Dilpreet to Shut Up. Can Anyone tell me Who has Insulted whom An Operations Manger insulted by a Customer or A Customer Insulted By the NOKIA CARE TEAM??????????

Anyways Jai Singh understood the situation and disconnected the call and Dilpreet Hung Up On ME stating I have INSULTED]

I have Also sent an Email to contactcentre.[protected]@nokia.in and has received an auto generated Email from them.

Issue are Still pending and got another Case loged on their System.

It's Still the the same ... no joy Your team is still calling me before 8pm when I'm not available ... As well as no one told me about Mobile Handset regulatory where I can Complain About this issue..

Lastly When I'll be frustrated I'll contact Consumer Court When I'll have no Option..

I Have All the Email Communications and Missed Calls Details Saved on My Phone...

Nokia N8-00 — Stolen Phone

On a faithfull day i went out to execute GMP job when some hoodlum jump over the fence and forcefully cart away my money, handset and that of my apprentice handset

Nokia N8 - 00 — Stolen handset

my phone NokiaN8-00 with seria No[protected] was stolen and i want it block as at when stolen i was using a mobile of +[protected] thanks

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.