[Resolved] Nokia — Nokia provided a FAULTY handset | |||
Hi, I purchased Nokia 500 handset on 18th Aug 2012. From that day till today, I am facing a problem of frequent restart on the phone. I lodged a complaint against this several times in Nokia care, but they just updated the software and communicated that the problem will be solved, but, it has not. Within warranty period I am facing this problem consistently and no solution on this. I want Nokia(the company) to take appropriate action to provide solution immediately else give me my money back. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 13 Comments | |||
Comments
Nokia — handset fault
during charging my handset nokia2505 cdma set stops charging after every 10-15 minutes, and on the screen "charger not supported" displays, its 3rd time that i have given my set to nokia care, i am not satisfied with this handset, please find some perfect solution...Nokia — Faulty handset provided
Dear Sir,I had purchased NOKIA 2700C phone from bathinda but after 10 days my handset developed a problem after a visit to their CARE center i had been assured for warranty exchange of my handset. But the handset recd. after their warranty service had previous scratches on the camera glass. and looked like it was a seconds handset.
Kindly advise for the necessary action to be initiated for the same.
Thanks
Amarinder Singh
Nokia — Faulty Handset of Nokia
Dear Sir,I have purchased Nokia N96 on 22.10.08 and my billing amount was Rs. 32,800/- but since then i am facing problem with the handset moreover i have send the handset for repair several times but noting happen finaly i have deposited the handset to nokia on 24/9/09 for which my job sheet no is[protected]/090924/26 and my IMEI No. is [protected] or which the nokia has agreed that they will replace it will a new one but since then neither the replacement is done nor refund so kindly advice what has to be done from end. Moreover the price of the handset has also been reduce i really don't know what has to be done.
NOKIA/ 2700c — Faulty Phone
I brought a Nokia 2700c 11/07/2010 Day : Sunday 19:30 for RS 3774 from Nokia Pr Vasant Vihar New Delhi. On Wednesday i opened a new box and found that i got a faulty Mobile. Speaker for my headset is not working. I went to Nokia Priority Vasant Vihar Vasant loak New Delhi today and had a word with the same sales men. He was very help full at the time he sale that product to me but now he is not understanding me at all he said" Nokia Care mai jaao may be they can help you" ..
I went to Nokia Care they want my set to be repaired they told me they can not replace the set which I agree. then i went to Nokia Priority again and tell the same thing they are not ready to help me at all.
I got cheated feeling very frustrated i don't know what to do. I want this set to be replaced.
If you can help me please call me at [protected].
My email address is : sumitjoshi.[protected]@gmail.com
Please help me if you can i am ready to repair this phone i want this phone to be replaced with new Phone with same Model 2700c.
Nokia — Company handset fault
Respected Sir,I have bought a new nokia x3-02 and after 15 day it goes to be switch on/off.
Sometimes keypad is also not working properly.
So i went to nearer Nokia customer care & the said that handset has fault of liquid flow(as some kind of liquid which is used in the keypad) & say's that may cost charges to repair it, So they don't gave me that much positive response to it,
thus after spending lots of money in purchasing that handset & they give this type of response what we should do?
so please fulfill my request,
thank u.
Pratik Pethani
[protected]
Hi,
Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.
Regards,
Team Nokia India
Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.
Regards,
Team Nokia India
Hi,
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
I wrote to nokia care and they have even replaced my handset with the new one. But, the new handset has the same problem.
I have submitted the handset again in nokia care(this is 10th time), its there since 18th april but, no updates.
I want my cash back with compensation
I have submitted the handset again in nokia care(this is 10th time), its there since 18th april but, no updates.
I want my cash back with compensation
FYI.
I am not the only one to face this. PFA.
And my handset is with Nokia care since 18th April.
And still no solution, instead they are asking me to take that handset with problems.
Re: nokia 500 hanging & restart problem.
sameer500
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nokia 500 hanging & restart problem.
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[protected]:28
any nokia 500 user is getting this kind of ploblem, especially during application acess ?
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jay_v_shady
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[protected]:33
yes...i m also havin it
infact all r...lets hope belle update gets rid of it
one more prob is tat i cant connect any other headsets except nokia default...others dun get detected
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sameer500
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[protected]:45
yes, many people are getting the major problem of hanging and restart, in fact i've replaced my whole nokia 500 from nokia care, but this new phone is also getting the same problem. what should we do ?
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sameer500
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[protected]:47
even the belle update doesn't roll off the problem, rather it reduces the battery backup.
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faisalaboobaker
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Re: nokia 500 hanging & restart problem.
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[protected]:28
Yes, I updated my nokia 500 to Belle, My phone restarted many times, Sometimes I try to End Calls phone will restarts, Is any solution for this. I think nokia cant solve this problem, we wasted our money to buy these kind of Mobiles, Is any solution to get my money back.
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yousifamer
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[protected]:48
I have the same problem plus another problem: currently i am using SIM card from UAE and when i changed the SIM to another Egyptian SIM the phone locked, Some of you will ask me to change the feature of Lock if SIM changed to No, i am confirming that this feature is already in No mode and there disabeld all the security features and no way, i tried another SIM from UAE and it works without any problem: i do not know if this problem is related to the service provider or to the phone? provider
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adrianhughes
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[protected]:16
I would check with your service provider if your phone is indeed locked to one particular network carrier. Perhaps the SIM from the other country doesn't support the network bands that the UAE does.
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Restart_N500
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[protected]:03
even I am facing this problem since 9 months from the date of purchase, even though they have replaced the handset with the new one, still the same issue. I guess this i the problem with 500 series. And Nokia care people are not accepting the fact and denying the solution.
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I am not the only one to face this. PFA.
And my handset is with Nokia care since 18th April.
And still no solution, instead they are asking me to take that handset with problems.
Re: nokia 500 hanging & restart problem.
sameer500
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nokia 500 hanging & restart problem.
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[protected]:28
any nokia 500 user is getting this kind of ploblem, especially during application acess ?
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jay_v_shady
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[protected]:33
yes...i m also havin it
infact all r...lets hope belle update gets rid of it
one more prob is tat i cant connect any other headsets except nokia default...others dun get detected
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sameer500
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[protected]:45
yes, many people are getting the major problem of hanging and restart, in fact i've replaced my whole nokia 500 from nokia care, but this new phone is also getting the same problem. what should we do ?
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sameer500
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[protected]:47
even the belle update doesn't roll off the problem, rather it reduces the battery backup.
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faisalaboobaker
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[protected]:28
Yes, I updated my nokia 500 to Belle, My phone restarted many times, Sometimes I try to End Calls phone will restarts, Is any solution for this. I think nokia cant solve this problem, we wasted our money to buy these kind of Mobiles, Is any solution to get my money back.
Message 5 of 8 (1, 604 Views)
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yousifamer
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Re: nokia 500 hanging & restart problem.
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[protected]:48
I have the same problem plus another problem: currently i am using SIM card from UAE and when i changed the SIM to another Egyptian SIM the phone locked, Some of you will ask me to change the feature of Lock if SIM changed to No, i am confirming that this feature is already in No mode and there disabeld all the security features and no way, i tried another SIM from UAE and it works without any problem: i do not know if this problem is related to the service provider or to the phone? provider
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adrianhughes
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[protected]:16
I would check with your service provider if your phone is indeed locked to one particular network carrier. Perhaps the SIM from the other country doesn't support the network bands that the UAE does.
Message 7 of 8 (179 Views)
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Restart_N500
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[protected]:03
even I am facing this problem since 9 months from the date of purchase, even though they have replaced the handset with the new one, still the same issue. I guess this i the problem with 500 series. And Nokia care people are not accepting the fact and denying the solution.
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Nokia — faulty handsets
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