[Resolved]  Onida — Service Not Attended

I registered a complaint([protected]) for service of my Onida TV Model C021FGLU as colour system is not working, but nobody turn up yet.
3 days later, again I requested for service and there is no response. I am totally disappointed about ONIDA .

I bought a ONIDA DVD player(blue ray) in February 2011 from Ezone, Bangalore. It stopped working in September 2012(complaint no [protected]). So I registered a complaint at the customer service center. A service engineer came home, checked it and said that the optima has to be replaced. He said he will get it and fix it in another 2 days. He did not turn up and when we called back the authorized person, he did not respond properly. I registered another complaint ([protected]) after waiting for a month. The same thing repeated .I waited for another 15 days and called up again. he said he will cancel the old complaint and give me a new number and send the engineer to check. Even the third time, the same thing repeated and none returned later. I AM FED UP WITH THIS SERVICE. I called up again in February 2012 and booked again([protected]). He came home, checked and has not yet returned until now. I have never seen this kind of worst service in any other company. I am totally dissatisfied and disappointed about their after-sale service. I have phoned Mr. Mauli, his phone no being [protected]. he forwarded the call to some other person and he too did not respond properly. Then I phoned Mr. Vijaykumar, his no.[protected]. he transferred the calls to Mr. Raju and another Mr. Rajeev( [protected]). None of them have responded yet on this matter. Please give me the CEO number and email ID.

Rgds,
Umashankar, Bangalore
[protected]

Dear Umashankar,

I am Priya from Future Group. Kindly accept our apologies for this. I have forwarded your contact details to the team. They will get back to you shortly. In case of any further queries, you can contact me at [protected]@futuregroup.in.

Regards,
Priya.
Future Group Care.

Dear Umashankar,

Hi, This is to inform you that our team tried to get in touch with you, but were unable to connect.
I request you to kindly provide us with the proper contact details, so that our team can get in touch with you.

Regards,
Priya.
Future Group Care.

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