Onida / MIRC Electronics Complaints & Reviews

Onida - 21 Inches Television Set — Defective set

Respected Sir,

We have purchsed a television set of onida make from Damodar Home Appliances, Pune on 01.04.09 vide receipt no 12808 / 01.04.09.

On 5th may we have facing problem to visulaise the picture as it get started to shrink the screen from bottom of the Screen.

We have lodged a compalint at customer care and the techincian visited our residence on 20.05.2009. He told that the ic of the set is out of order and he can open the set and will repaired it.

As the company had given warranty of 1 year we would like to get it replaced with new set. But Mr.Bhujbal of Damodar Home appliance ([protected]) is refused to give replacement.

Please help me in this regard.

Prasad Kodolikar- Pune
[protected] /[protected]

I had complaint for past 3months no respond, my 1st complaint no.[protected] which is registered on 31st July, 2nd complaint no: [protected] this is registered on 18th september but today 3rd november still it is not working service side is not responding. I have to register the complaint in consumer court because, I have purchased on december 31st 2009, The warranty period also comming to end.

please attend my complaint

Dear Sir/Madam,

we have invested Foilo in name of Vijay Khandelwal(Folio No.: NCD[protected] Debenture andKrishna Khandelwal (Folio No.: NCD-01887) 5 Debentures and redeem value of Rs. 1000/- each.


we alraedy have surrender a "Letter of Allotment" of Series B&C - {Private Placement of Secured, Redeemable, non-convertible debenture(NCDs) of Rs. 1000/- each fully paid up for cash}.

But, till date now we don't have any principal amount or nor any reply from their end, while we have requesting a lot of time,

you are requesting to please look into the matter and advice for further communication.

Thanks & Regards,
Abodh Khandelwal
Mobile [protected]
Email Address :[protected]@yahoo.co.in

hi my name is rakesh i brought onida 29oxygen tv in the year of 2007 after 4 yr picture tube is failed now the picture tube cost is 7000 so what i will do before purchasing onida i have a BPL tv is there its work 14 yrs without any fail

onida is bad company dont buy onida tv's

Onida Pvt Ltd — accident during cooking

i have recently purchased an onida microwave oven,power convection 21 litres.as told to me by the person in charge,in the egg plate given to us,i broke the egg ,put masala ,covered it and put on 100 degree temp for 1 minute to cook.when it was done,i took it out suddenly when i was taking it out in a plate,it popped off on my face and in my eyes,it was soo hot that i got a burnt in my eye,in cornia.nobody in onida customer care center answered my question as to why it popped up suddenly?
i tell you people not to buy this product as they are least concern about the customers.i would have lost my eye....

Onida — Service not proper

i purchased Onida-21" color tv on December 2007 from

Maharaja Electronics-Powai,
from Mr Rawat,
having his office land line no.[protected].

And within few months the picture on screen compressed and only the part is seen in upper part of screen.
When complained numerous time,they send a person and did something on the set,after that the matter gone worse.
Since for many days now we are tryint to call him we even lodged complain on phone and he assured us.
We even called to his service staff but he stopped recieving the phone.
We now just try either to replace the set or send the legal notice thru consumer forum.

Mirc / Onida — Replacement for Onida

I had brought a Microwave Black beauty 28L from Onida through their dealer M/s. Harsha, Mangalore. On 10th November 2007, There was a dent on the top frame and had reported the same for replacement on 11th November 2007, subsequently the matter was reported to their local office and the said part was taken by their representative, In spite of repeated calls the said part has not been replaced nor I am getting proper reply from the concerned department. When ever we call, We get a reply will do it in a day or two but it is not been replaced till day.

Request kindly help in this matter, as it is also one month.

Onida/25-NVG(E) — T.V. Not working

We have purchased the ONIDA 25-NVG(E) Television, used for nearly 8 (Eight) years, before three months it got repaired and we complainted our nearst dealer in TIRUPATI, Chittoor (Dist.) Andhra Pradesh they got it repaired for three times and said the YOUK (Spare part) got repaied in, and it is not available here in Andhra Pradesh and we should purchase it from MUMBAI (Maharastra) and they gone.. So I request for you to solve our problem in this matter...

I had complained about my Onida Micro oven 25 L on First week of March 008. Now after 25 days of the complaint, i feel like cheated, insulted.

My Name : Smitha O.M contact number[protected]/ 0-[protected]
Complaint Number :[protected] and on first week of March 2008).
Nature of Complaint : Stains on the front glass door

History
I had bought Onida 25L microwave oven on 17th November 2007 at Chennai Saravana Stores. After some times it got stains in the front glass and menu display completely. But that time it was in working condition.
Regarding this stains we registered compliant in the customer service at Chennai (Compliant number: 66380464 and on first week of March 2008).

One Gentle from customer service came, by accidently he Brocken the front glass during his esteemed service

After that we used regularly call to the service centre and Service manager in adayar (Near to our location).He will tell one day and another day we will do it.

Last Wednesday (26/03/2008) another service person from onida came with a new front glass but that size is not suitable to my oven. Since mine is 25 L and He bought 20Ls

He told that the next day he will come and fix the correct one. But still situation is same

On Last Saturday March 29, 2008 I called service manager (Mr Chandra sekhar from Adonis customer relation Center Adayar- chennai). He said very rudely that he is busy now and busy with the audit .He cannot do anything the glass it has to come from Mumbai so it will take some more time. Now, After 25 days doing all the experiments with two service engineers Mr Chandra sekhar (service Area Manager-adayar chennai) is telling I needs to wait for 2 weeks, since Audit is going on.He is talking very rudely and in silly manner.

I am really fed up of calling Service Engineer again & again.

Now I am humbly request Onida Authority to step in and take the quick, sharp & necessary action to rectify my Micro Oven problems.
Then I had one more request to onida please keep some able persons in prime areas. (At least who can speak in politely) in customer service as relation ship managers.

I hope ONIDA will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Onida from my mind.

With Best Regards
Smitha /[protected]/0-[protected]

Onida 5.1 DVD Candy — DVD

I HAD purchased Onida DVD 5.1 9000 series candy new model.


Salesmanship is just great. They push their sales for all it is worth but when it comes to service, they are a big zero.

Within a month of purchasing the DVD player, it gave problems and I could not use it further.

I regd. a complaint with the local service centre at Indiranagar with no effect. They promised to send a service person within 24 hours but it is now more than 3 days with my complaint unattended.

I would not recommend anyone to buy an Onida product in future unless they are prepared to get the product serviced themselves.

Hello,

I am Sreekanth. T resident of Hyderabad and my native place is D: Karimnagar.
I bought an ONIDA Thunder 29” TV in the month of January 2008 at Tirumala Music centre (P) Ltd., Begumpet Hyd. I booked it in the showroom but they are having their stock at uppal. So from there they send us in the transport for which I paid extra. I wondered by seeing the LG AC once I received the piece, then I had to send the piece back to get my TV, for which I paid transportation fee extra again.
When I asked about the quality check of the piece to the Manager –operation (Mr. V. Satyender) who is working in the show room. He told that every piece will be quality tested. On top of all these frustration, I found a problem in my TV once I received. i.e some black lines are being displayed in the middle of the screen. I called up both show room and service centre to explicate the problem.
I wondered that the lines are not being displayed when a guy from service came to my home to check. But I have observed that the lines are being displayed sporadically about 3 or 4 hrs or sometimes whole the day. So I asked for the replacement of the piece. They said it can’t be done.

How I can get satisfied with the piece which is having issues, how can I get the justice? Please suggest.

I was really cheated by TMC and in away by ONIDA also since they are giving products with out testing.

sreekanth.T

The serevice person came and fixed the onida aircondition

Please send the person for demostration. Then only I can use the aircondition and operating the remote and other feature of this ac.

Please kindl;y send the person for demonstration

Onida — No power on

When switch on my TV there is sum burning smale after switch off and conpliant

Hi,

Sorry! to say this but I have been cheated by UNILET, Hanumanthanagar, Bangalore.

I brought a 21 Oxygen Thunder (Onida 21’’ Falt CTV) from the above mentioned shop on 07 May 2008 by paying 11200, purchased in the name of Sumitha Raju

But next day when I observed there was almost a dead sound from left side speaker of a new TV (they say new TV, I can’t belive) & also I make out an error is that a screw is missing in the left side of the set. Not only this when checked the box packed date was Aug 2007.

I really disappointed by this type of cheating done by the above mentioned shop.

I have complained & they say they will send an eng to check. I don’t understand what the hell he will check, its clear that the set they given to me is a faulty & they have cheated me. This is beacuse when i went there to buy this model they have taken 8000 from my card, made a bill at 11:30 AM & then they said they don't have stock at that point & will deleiver to my place before 3:00PM agreed & waited til 3:30, called them again same answer 5:30. So i got frustarted & went to the shop & scolded them for not delivering the TV, again they said 8:30, not deleveried. At 9:30 they called & delievered.
But i couldn't make out at that point of time that they have cheated me by giving a serviced/faulty TV.


Please do take a proper action on them.

Warm Regards
Ravindra/Sumitha Raju

Experiencing lot of problems after buying ONIDA fully automatic washing machine from TMC, DR.AS RAo Nagar..TMC donot help their customers to get the required service from its companies..

Also, when directly contacted ONIDA, there is no response from their side..ONIDa customer care is very very very POOR, the service executives are non cooperative and lazy. I am waiting for their ONIDa service for the last two months.

I had a similar experience in onida

dear sir

yr service provider is not good i m not agree with their comments i m using Onida color tv ky thunder since 6 yrs and now service provider suggest me to use duplicate spare spart how its possible when i m using a branded item. also for repairing team leader says original spare part is not available in show or in whole Kutch. is it possible... NO NO NO i think so

humble request to call me and talk with me as soon as possible.

awaiting yr prompt action

brgds
sameer rajgor
+[protected]

RE-SENDING AS IN LAST MAIL MY MOBILE NUMBER WAS WRONG. REGRET FOR INCON.

dear sir

yr service provider is not good i m not agree with their comments i m using Onida color tv ky thunder since 6 yrs and now service provider suggest me to use duplicate spare spart how its possible when i m using a branded item. also for repairing team leader says original spare part is not available in show or in whole Kutch. is it possible... NO NO NO i think so

humble request to call me and talk with me as soon as possible.

awaiting yr prompt action

brgds
sameer rajgor
+[protected]

Onida — no power supply

sir

No power supply

onida oxygen — power is not on

in vijayawada sevice center is waste they are not attending the calls no response i gave the compliant on the the date[protected] frm that date still no executive is attended my compliant no is 381285 vijayawda phone no is[protected] my phone number is [protected]

tirumala shop — wrong colour

i had given a white material which i bought from the same shop where i gave this white coloured cloth for dying purpose they saidits dyable but the colour that they died was completly different from wat i had asked for. the material is for rs 600 now they r not ready to take it back n give my monry back...wat shud i do?..

Onida - Color TV — service not received

I possess an Onida color TV 21 Black. It is under EWC (extended warranty which I purchased). On 25th July evening my television stopped working. I have lodged a complaint on 26th. Technician attended the complaint. he identified the problem and told he would be able to resolve problem within 2-3 days. Thereafter I called various time. He told me he will send technician today, he will send technician tommorow.

I am fed up with their answer. But no solution.

I had complained about my Onida TV on 20th August 2008. Till Now there is no response from TMC or that servce center, really very bad service, i feel like cheated, insulted

Onida / Hydroshakti Fall 70 — Kurukshetra

R/Sir
I ordered for the Jalli which collects buttons and all other meterial
in the washing chamber. It has already been more than two months but i was been told that it is not available in Karnal. And your Karnal office will arrange from bombay office. I am using the machine without any Jalli. PL. let me know when i will get it or not.
thanks
AJAY KUMAR
1401/13
KURUKSHETRA-136118
HARYANA
MOBILE[protected]

Onida — missing video on the sides

Hello,
i purchased Onida Oxygen Thunder 29 inch TV 8 months back. everything was good until i was beginning to doubt that i am missing some video on the sides, especially on the right side. this was confirmed while zooming a DVD Movie. now i am sure that i am missing some video on the TV Programmes also. can anybody help or suggest.

Regards,
Nagendra D Bhavasar

i had onida model 14 zs 491 can u provide remote model no pls .. i missed the remote thanks in advance email me at sunil5050 AT rediffmail dot com

Onida Mi Crowave Oven — Replacement of Indicator board

I called your service centre - ADONIS ELECTRONICS PVT. LIMITED, Visakhapatnam to attend to our Microwave oven Model:25GTTR on 17/08/2008. On 18/08/2008 one Mr. A.L.Ramakrishna, your personnel has come and checked the oven and said that the indicator board is not working and has to be replaced. He told me that the cost of the board is Rs.900. He charged me Rs.320 for the visit and I duly paid it vide receipt no:2052 d/18/08/2008. He said he will place an order to the board and let me know. I have made number of attempts to call your personnel, went to the office several time to check whether the board has arrived or not. The reply is still waiting. Today I called the office and asked them, what exactly is the problem, they say the item has not been despatched from the company. I asked them did they put up a notice to this regard and the reply is "yes" and told me the Job No: [protected] d/19/08/2008.
I have to submit that the service rendered at the office is not upto the mark. I feel that purchasing a Onida product is a mistake.
To make me think otherwise, please see that my work is attended at the earliest.

Onida 14 — Poor quality service from service centre

I have used your TV 14" colour Smart model since last 7 years. I was very happy with this TV, but suddenly it started to show black & white picture. I have lonched a complain in a onida authorized service centre and it was rectified by them on 14.04.08, but again the same problem was raised on 05.05.08 and again I called the person from there and it was rectified. That time the service man to me that the rectification was not done properly by first one. Unfortunately today I have faced the same problem in my TV. I have called the service person but I am very much with this kind of poor service. I would request u to pls. suggest me the proper way to get good service from your authorized service centre. I feel they are doing this thing intentionally to get the service charge in every month. I repeat again that before this incident my TV was absolutely ok since last three years.

Regards,

Somenath Bhattacharya

ONIDA TV 29 '' — Late Service

As my TV was under breakdown, i had launched compliant in ONIDA service centre at Andhei cal;l centre, After 5 days past there was none of the fellow visited to repair the TV . i almost Spent 100 of rupees callin service centre at vasai but lady at vasai pick the call and not responding .
This is shear sign of negligance and irresponsibility from your part, Pls recruit people who will Respond quickly and Attn compliants . I will Expect from u to Bombard People responsiblle for this event Hope to Hear from u soon.

Onida — onida microwav ovan.[solo]manual book

No saplay onida microwav ovan.[solo]. 17.liter.manual book. please. post this addres.
ATUL STEEL"S
STATION ROAD.
AT;POST. PRANTIJ.
DIST;-SABARKHANTHA.
GUJARAT. 383205.

Onida service in Bangalore not available. I have registered complaint in Callcentre after 20+ days still none have attended. I have again re registered complaint 5 days back still no response.

Onida - Hydrofall 68 — No attention to complaint

We had purchased Onida- HYDROFALL 6.8 semi-automatic washing machine. Chasis No. 1820 from M/s. JP ELECTRONICS, Borivali - West, Mumbai -92. The product is still under warrant period.

The pulsator is not working, till 25.10.2008. we lodged complaint with customer care on 27.10.2008, but till date all effert are invain. Neither Customer care office nor techinican paying attention to the compeint.

Even after repeted reminder, no one has turn up yet till 03.11.2008.

MAIN IC FAILED, IC PRISE 1300 (INCLUDING ALL REPAIRING CHARGES) WITHIN 1.5 YEARS.

recently i brought onida micro oven 25ltrs from total mart from bengalooru .its already 15 days over so for no one come and we give the demo on how to use it..? every day we are cl total mart peoples they are also not giving proper answer .really we are fed up with total mart and also onida service...now we dont know what to do ...but we had a very bad experiance with onida.next time we need not think about onida and also not refer to any one to buy onida equipments...

satya.b.s

Dear Sir,

I called up many times on your customer care no[protected] since morning but no one is picking up phone.I want to know the status of my complaint ID[protected].So please let me know how much time will it take to resolve.

Regards
Shatrudhan Yadav([protected]/[protected])

Onida - Washing Machine - Hydrofall — Poor and irresponsible service centre operation

We have a Onida washing machine which is almost 4 years old.

Outlet drain pipe was not functioning properly. We registered complaint. Onida service person came and made repair. but still water was flowing out of the top casing.

When i complained to the person, he said that we have to wait for one week and hat he would come again and correct it.

When no one turned or more than 1 month we have launched a fresh complaint again.

Nw they say that this wold be considered as a fresh complaint and would be charged seperatly also.

What should I do and how should I proceed on this?

Onida 29 Poison S.no.0019 — delay in rectifying complaint under warranty

sir, I purchased onida 29 poision colour t.v. on 18/10/05. Just after its wrantty expired it started showing problems.
therefore I took 1 year extra warranty on 21/07/2008. Again on 04/12/08 my set become totally dead. Iwrote a complaint on 04/12/08 to their service centre M/s Adonis Electronics (P) Ltd. aliganj, Lucknow. After 2 days their engineer came and told me that he will change a part tomorrow but nobody turnedup. When I contacted the service centre they told me that the same part is not available with them and it will take about 20 days to get repaired my T.V..So I asked him for any standby arrangement but they denied. Now a days T.V is an essential item & my family is suffering a lot due to delay in their part. My complaint no. is 380255 dt. 04/12/08.Onida is a very big company but its services are very poor.Why not a legal action should be taken against the company?

Onida Slim TV — Not getting proper answer

Hello,

My name is Nagdev Pintu M. I have applied a loan for TV from Bajaj Finance from Vadodara and they are not giving me proper answer now. So please do needfuls for that. At least give me the answer in Yes or No to clear my mind.

They make Customers fool at their place & for their Own Financial Profit They Misguided & Heiress after being so polite.

I had purchased a onida DVDDFX 5959 AND the remote of same failed on 10th november at Kohinoor dombivli. person from onida franchisee visited and concluded remote has failed and the same is not being replaced from last 1.5 months. please do tghe needfull.
Kohinoor Video Vision dombivli(east)
tel[protected]/2449972.
invoice no- 12760

Onida - Oxygen 29 (73 Cms) — Service Issue

From,
Mrs.Anuradha.S
(Rtd) Section Officer,
Tamilnadu Secretariat,
No 5, Arulneri Nagar Extn,
Sembakkam, Selaiyur,
Chennai – 600073.
Ph –[protected]

To,
The Marketing Manager,
MIRC Electronics Ltd,
ONIDA House,
G-1, MIDC Mahakali Caves Road,
Andheri (East),
Mumbai – 400093.

Sir,
In continuation to my e-mail Dt 06.01.2009, I would like to inform you that your P.R.O from Nungambakkam office contacted me over phone on 08.01.2009 and told me that she has received the e-mail from your office and will be delivering the T.V on 09.01.2008 between 10 Am to 12 Pm, since board has been received from Bombay on the same day. But today your serviceman rang up and told that the T.V is ready and insisted me to pay half the cost of the board i, e Rs 3, 000/- since I come under the AMC scheme.
Earlier, when I contacted your Nungambakkam office about the coverage under the AMC scheme they misguided me that LOT means the board. So I agreed to pay half of the amount Rs 3, 000/- which they demanded. But it is inferred that in your AMC scheme agreement that repairs will be undertaken except P&T, Yoke and LOT (Which is a separate part) and main board does not come under the exception clause which is now confirmed by the your staff.
Even after 25 days from the date of my first complaint made on 15.12.2008, your company has not returned the T.V duely repaired even after your instructions. But I regret to say that if the T.V has not been delivered by 3 Days.I am forced to file a suit in the consumer court for a claim of Rs 20, 000/- for the abnormal delay and mental stress and inconvenience at my old age caused by your company.

Expecting an early remedy,

Thanks & Regards,
Anuradha. S

Dear madam/sir,
We had bought a onida washing machine last year and the model number is W062FM11W at Arcot Anbu Eloctronics. For service we used to call to the service centre and Service manager in vellore, Adonis Electronics(Near to our location) and we were informed that the cabin has to be changed in that case they said we ll be informed when cabin arrives but then they haven't taken any step to inform us. We have made several phone calls but they give us some false excuses. He will tell one day and another day we will do it.
I am really fed up of calling Service centre again & again. Now I am humbly request Onida Authority to step in and take the quick, sharp & necessary action to rectify.
I hope ONIDA will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Onida from my mind.

Onida - 21 KY Theater — No action being taken on complaint

We have logged the complaint for our television fault to the Onida call center; the complaint number is [protected] on dated 7 jan 09. We have extended the warranty period of our television set and our warranty number is 0813942, since it is almost 7 days passed from the date of complaint launched and we have not received any feedback from the Onida service centre. Every day we used to call the Onida Service and call centre but we get the assurance that the service engineer will visit to attend the problem by today but the fact is that the TODAY of the service person has not yet came.We are getting the same answer over of days, but could not see the actual action from the Ondia.

The detail of television set is as follows:

Name: 21 KY THEATRE

Request you to help to resolve the problem as early as possible.

Model No. CO21STSL

i have dvd player, that is not working past one month i request to service centre at three times, but they not responsed .my mobile no [protected]

Onida Oxygen — display is not showing

after the first copmlaint on your nearst distributor they came and done the repair and charge the amount of Rs-2790/ our television was not working. the technician name is yutvaaj first complaint is registerd on 05/03/09 and second complaint is registerd on 12/03/09. complaint no[protected]A0.
Afetr taking two times to your comapny the television is was not repaired properly. So kindly this repaired properly.

Sl. No-4025722
Model No.-290XF4

SIR,
Iam mangaimobiles.4, Newbusstand, Tirupur.2

Complaint:2nd sim Voice VeryVery Low.

27/02/2009,

Job sheet no.[protected]

onida F910.
s/n:3544351F08278 07/09/08.

IMEI:[protected]

two time serviced no CHANGES with this same COMPLIANT.

VERY VERY Bad service.

Am Rajesh -- [protected] form Chennai . I have brought ONIDA AIR CONDITIONER model no : SZ09FLT / SZ12FLT / SZ18FLT on[protected] . In a spam of 11 months i got a problem in this product, Water started leaking from the bottom of the indoor unit, then i have given a complaint to Onida service station ( ADONUS ELECTRICALS - Valasaravakkam branch ) through phone for the service in WARRANTY PERIOD. To connect the line to the concern person, it takes 5.45 min . After transfering the line, Telecaller made a registry and gave me a code / reference number[protected] . While having a conversation with them i mentioned, there are 3 elders in which 2 are above 60 of age . Also our fan is not working properly, in this situation even though fan is running the climatic heat is not tollerable . So i made a humble request that AC is most essential . So kindly send the service person as soon as possible . They said according to the rules they have booked our complaint and it will take 2 days of time .I have given the complint on friday . As sunday is a holiday they said only monday they can come and attend. I called them more than 5 times on Monday mentioning, Elders are suffering a lot & since 4 days we havent slept peacefully. On my 5th call at 2.30pm they said Mr.Senthil Kumar has been alloted for service and at 5.00pm i enquired my house members weather anyone has arrived for the service ?, they said till now no one has come.Then i called the customer care again and remainded at 5.30pm. Still now no one has arrived for the service & no action has been taken. I thought branded items are more worth & responsible . Giving money outside to a local mechanic is not too tough, he charges only 450/-, but i hope servicing by a ONIDA mechanic would be a perfect attempt that too in a Warranty Period. BUT now i feel for it. eventhough my house members insisted me not to go for ONIDA AIR CONDITIONAR, I went in search for it due to the BRAND & expected it might last long.

Am really fed up of calling Service centre again & again. My humble request to Onida Authority to step in and take the quick, sharp & necessary action to rectify. This is not an order, Whomsoever reads it, " YOU EXPERIENCE OUR PAIN, 4 NIGHTS STRUGGLING WITH MOSQUITOS & HEAT . HOW COULD ELDERS SUSTAIN "

I hope ONIDA will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Onida from my mind & tell to all ma friends not to make any attempt in ONIDA products.

Dear Sir,

Ref: For the mail sent on 14.04.2009.

Thanks for the immediate response from your side ([protected]@onida.com) . I have got a call from Adonus Electricals immediately. In reference to his call Mr. Radhakrishnan has attended the problem & we are much satisfied in his work.

Thanks & regards,

Rajesh ([protected])

Dear Sir,

Ref: For the mail sent on 15.04.2009.

Thanks for the immediate response from your side. I have got a call from Adonus Electricals immediately. In reference to his call Mr. Radhakrishnan has attended the problem & we are much satisfied in his work.

Thanks & regards,

Rajesh ([protected])

Onida Hydrofall — Dryer drum not functioning

Hi

Onida, to my experience is the worst product to buy, either washing machine or TV.

None of the Onida products are ok for more than 2 years. End of 2nd yera all the problem starts.

My machine the drier drum has started giving problem. Service person came adn told that motor and water seal are gone. But now, they say that motor is fine and water seal alone has to be changed.This will cost Rs.1000 including service charge.

But it is almost 10 days now...still no person has come and changed it and the call centre persons don't respond to our calls

i have bought onida 29" posion which is under warranty, and i have issues with color display in my television, i have contacted cust care in Hyderabad 3 times and then contacted mr.zama khan incharge supervisor for onida service in HYDerabad, he said that a tech will be sent today and there is no tech visiting my home .. this issue is up for the last 15 days, is there any thing i can do to register a complaint with customer complaint cell or put these in ondia in Court,

i think eeveryone o[censored]s have to join hands and form a NO ONIDA community..and campaign against Onida and say 1 Billion ONIDA FREE HOMES...

my customer complaint no is [protected]

RATNA STORES — SWEARING

I CALLED TODAY 10/04/1009 IN THE AFTERNOON 2 CHECK ON THE DELIVERY OPTION FOR WHIRLPOOL FRIDGE. I ASKED FOR A PARTICULAR SALES PERSON AND THE PERSON REPLIED BACK IN OBSENE BAADU THEVIYA PAIYA. I COMPLAINED THIS 2 THE MANAGER THEY NEVER BOTHER 2 ASK WHO SAID THIS THEY ARE ASKING GIVE ME YOUR ADDRESS AND TELEPHONE NUMBER. THEY SIMPLY WANT 2 COME 2 MY HOME KILL ME.

RATN STORES I SUPPOSE WAS 2 SELL UTENSILS BUT NOW I UNDERSTAND YOU CAN THE OWNERS IF YOU WANT KILL ANYBODY. THEY WILL DELIVER THE DEAD BODY IN AN UTENSIL 2 YOU FOR FREE. THEY ARE SO MUCH PASSIONATE ABOUT THEIR WORK AND JOBS.

Onida Sg18trdn Refund — want refund from ONIDA

i have purchased 1.5 Ton split AC SG18TRDN in march 2009,
on installation i found there is no cooling, i called up the supplier and he send person after 2 days.
service person found there is no gas in compressor so he filled up and tell he will come tomorrow to check pressure.

Next day he came and pressure is fine. now after 1.5 month again there is no cooling from AC.

i just want my money refund, which is hardcore and take two years to buy AC.

can anyone suggest how can i get my refund.

rina you can mail me at [protected]@gmail.com

Onida G620 — pin blocked

My cellphone































































































































































































































































MY CELLPHONES PIN BLOCKED AND I DONT KNOW PUK CODE SO GIVE US PUK CODE AND PIN CODE NO.

MY PHONE NO.[protected]
AND MODEL NO.ONIDA G620
W2108
GSM 900/1800
IMEI:[protected]
SN:MP68516N2002562

dear sir,

Once again i wish to recall your attention on my feelings of t.v problem of picture tube.I clearly spelled out that i am a right person to get your consideration in all respect.

You know well that, even you purchased a branded name company product which may be with great hope & ambition at our levels.Here in my case the trusted company hammered on me - "just like a '"RIPPER ATTACK"within three years from an outstanding product which have been damaged due to failure of manufacturing mistake some how using of mis matching components -for a 29 inch branded t.v.

Being a poor retired soldier i want your sympathetic consideration to replace the t.v tube & accessories in free of cost.In the base of faiths in the true trade ethics of prestigious company at top level.
Once again i wish to call your sense ' The armed forces are the anchor of the country & second to none in soldierly spirit & pride of profession as like i believe such ethic may be with you so far.

i am confident that with an appropriate feed back, your good self may be honorable, noble & amicable solution will find in favor of me.In the modern world especially in the electronic trade it is needless to say this is a simple matter for you .But as far as my concern it may be a great & hot good news for me.Even a prestigious issue in between the neighbors.so kindly replace the item on free of cost.
thanking you with a solidarity manner for your cooperation.


yours faithfully,
i remain
Ramachandran c
[protected]

Hi,

I am also accepting Mr. Rajesh and Smitha comments. Because I am also faced lots of problem with ONIDA customer service. In my case I will lodge complaint in Adonis Electronics Pvt.Ltd and they will give complaint number also. But after 3 days Adonis Electronics Pvt.Ltd will automatically close the complaint without solving the problem.

http://www.consumercomplaints.in/complaints/onida-split-ac-c174690.html
http://www.complaintsboard.com/complaints/onida-split-ac-c195848.html

Thanks,
Muruganandam. C
[protected]

absolutely yes. i have called them for servicing my aircondition but no response. VIDEOCON is the best in service.

Dear Sir,

I have purchesed a Micro woven 20 lts capacity on 23rd April 2009 from Banglore Metro. I have registerd
My name & address on 24th April 2009 requested for Demo. So for nobody has come. We are not asking
for repair service we are asking for demo for the new product. You need 10 days. When ever i call to the
service station they tell me that we are sending today, Infact i have applied two days leave for the same
& i have lost Rs-8000 more than the cost of your product, Your product are very good but the service is very very poor,

i agree and sympathize with u all. they are the worst .

worst service of an indian company that i have seen
name----bikash gupta
company name-----mayur
address-----dibrugarh, assam
ph[protected], [protected]

in breif-------
i was yur dealer since 15 years and still doing a good business but as we r loyal towards the company and want to do business at the same rhythm but yur company doesnt want as there is no service engineer and no spares available at the guwahati, so to improve yur business please provide us with the complete spares, as because onida is an indian brand and providing us the wrost service.few cases r as under:

1)32 lcd[protected]sold to a doctor of our town who was willing to buy lg but i sold him onida before 14 months at arround 55000/- and now since a month it is lying dead, because no spares available.
2)29 oxygen----sold to a reputed businessman of our town before 28 months and lying dead since a month.when the set came to us the service man told us that there r few spares defective and is not at ready stock and has been ordered to the guwahati branch so after a month the spares came and now he told us that the picture tube is defective, so u suggest us that how we can tell to the customer after a month that yur tv tube is gone def.

there r many more cases like dvd, stock cabinet broken.

I have one onida Tv modle Black. It has some prob and its not working. when searched in net for service center I found the number[protected]. He gave me 2 numbers and later on one more mobile number
first 2 numbers are 66833000 and the other is[protected] and other mobile number is [protected] when i called these numbers are ringing and they have no curtosy to lift the number they are simply disconnecting the phone. I dont know the attitude of these people

Onida / 1.5 Ton Window AC — Poor Service

I had bought Onida 1.5 ton Window A/c on 02 February 2008 at Chennai Saravana Stores. And machine installed by Adonis customer Care centre peoples and they charged for installing fee. They tell you get 2 free service, but no one came for service till now. Regarding this I registered compliant in the customer service at Chennai (Compliant number: 66380325 on 08.06.2009). But Nobody from ONida came for attending the complaint and still I waiting for them only.

I hope ONIDA will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Onida from my mind.

Onida — Order not delivered

Order number GHCHLDBK-WEB-7023 not delivered so far. Payment made online on 2nd April 09.Registered many complaints but of no use.

Onida Hydrofall Washing Machine — Bad Service

Hello everyone,
THIS MAY BE A BIG STORY TO READ BUT PLEASE SPEND SOME MINS TO AVOID SUCH A BAD EXPERIENCE

* Hope everyone are Good but nobody will be fine if they have ONIDA product.
* The Big Mistake i ever made in my life is purchasing ONIDA product. Let me explain my problem
I bought a ONIDA WASHING MACHINE which was working fine only for 6 month(dont think its a big period). Fifteen days before one of the machine switch broken and i launched a complaint immediately, but people in ONIDA SERVICE CENTERS are more active once u launch a complaint immediately they will give a COMPLAINT NUMBER(i think they got a SUPER XXL computer) and they said within two days service engineer will FIXe issue(WOW).
I waited for three days(because i was waiting the second day for almost 8 hrs from morning to evening waiting for this ...and i made almost 100 calls for this service center in which my bill payment roased to 2000 RS.
Huh atlast i really got irritated on 10th day and they said we will send an engineer at 3 pm. Dont think that they have send a engineer, he came next day at 6 pm and said sorry for the delay and he said the reason as too much traffic near my area(please dont laugh). I didnt respond to him and asked him to chk whts the problem. He said its the problem with the switch(great altast he found the problem which is at the top of the machine and it took almost 2 hrs to find the problem because he was inside the washing machine and the problem is outside in the switch(wht a engineer) really he is so brilliant.
Big comedy is he called one of his supervisor and said its a problem with the switch. The person in the other end said he has the stock and promised problem will be fixed tomorrow. As usual no one came the next day again i called the service people and shouted at him. He said we dont have a stock(wht a service) and big comedy is he also got tensed as off he called me. Today on 25th MOn 09 he said it takestwo days to get the SWITCH, climax scene is within five min again one of the service engineer from the same place he called me and said we will fix the issuetoday before 3pm(wht a miscommunication because he is calling from the same phone and same place, person called me is next to him. I think he has free PASS to go in a Aeroplane to his Head office which is in Delhi).
THIS MAY SOUND LAUGHING BUT I M REALLY HURTED, TIRED LOOSING SOME BUGS TO CALL THOSE GUYS. I BOUGHT THIS WASHING MACHINE PARTICULARLY FOR MY MOTHER TO AVOID HER WASHING CLOTH AS SHE IS SICK. BUT THIS GUYS MADE ME SICK NOW.
THIS IS MY STORY, HOPE EVERY GETS ONIDA PRODUCT ?
WHO EVER READS PLEASE TAKE SEVERE ACTION ON THEM.

onida service is very very very very bad bad bad

onida G460 — GPRS; WAP

GPRS is not working from the day of purchase.
this not at all an internet supported mobile.
display is bad.
video clarity is low.
battery back is reducing day by day.
main problem in the configure of GPRS. gprs is not subscribed in this mobile...

Onida G460 — GPRS not subscribed

i bought mobile onidag460 for the purpose of GPRS; but when i tried for WAP it is displaying "GPRS not subscribed ". i have airtel sim. The AIRTEL customercare said onidag460 mobile doesnot subscribed with GPRS && also said that this mobile does not support GPRS. The onida customer care didn't respond well and said that it's the network fault from AIRTEL .
This is bad to say that, a branded company mobiles of onida were unworth; not rightly configured, with bad display; low quality display of video;etc

Pls send me onida delhi servicec centre number?

Onida Air Conditioner - Model No W1124r — Delay in attending complaints on Onida Ac's

I had a complaint on Onida window air conditioner which I had logged in a complaint on 23rd May 2009. The complaint no. is [protected]. The complaint was registered and we were told that the technican will attend us in 24 hrs. But the technician named Mr Salim landed on saturday and told us that their is a leakage in the A/c and it has to be taken to the factory and then it will be repaired. He told us that the A/c will be picked up on Monday fro our house. But when no one turned up we called up Mr mane and he tells us that the pick-up of A/c will not be done before Wednesday. The customer guys are making fool of my parents who are senior citizens and no one wants to take any heed of the same.

The same complaint was raised in the month of Feb 2009 and it was repaired after 15 days and the A/c was delivered to us on 5th march 2009.

I would request you to kindly help us getting our complaint sorted out.

Our AMC contract no is [protected].

Our contact no is : 25240090 / [protected]

I am Nakkeeran. I have purchased 1 ton A.C. about 15 days back. From the day one i facing problem. Based on that i have logged a call wide no. 56382347. Till such time no one has turned up. Daily i am spending more than a hour to get the service telephone no. Even after getting that service number i am not getting any proper respone. I am really fedup of calling. Service is VERY VERY VERY POOR. Hence i will suggest to my friends not to go for ONIDA products.

Onida G460 Mobile — about the software given

sir,
i am a user of onida g460 mobile.The software given by the company to that phone is not installing in the computer properly.I had intimated it to the company email address and they said that it will work.But still when i install the software it is saying that the software is not yet passed for windows testing.so please look into this and solve my problem thanking you...

Dear Sir,

Pls give your Email Address Address and contact Number for followup.

Thanks.

bluetooth is not available in G460 ONIDA mobile phone

We have a front loading washing machine model no : WM5410 which is 5 years old.

For the past 3 years we were not using machine and it was kept idle.

When we switched on 6 months back to reuse the machine it was found that the machine was not working (only it was rinsing but not washing)

So we have logged a complaint with Onida Service center to rectify the problem and your service personal had attended and said that the problem is with timer.

They had replaced the timer with a new timer after two days or so and still the problem was not solved. So they returned back saying that they will come back again. But nobody came after that. So we had to call again Onida Service and two Senior service personals had come to rectify the problem and they again said that the timer is having problem and it may take 15 to 20 day time as the timer has to come from Mumbai office. We said ok.

After one month we started following up with your service, Bangalore and till now (it is almost 3 months) we are getting the response that the part is yet to be received from Mumbai office.

Now we are very much disappointed with Onida service.

Actually speaking we wanted to go for IFB at the time of purchase but somehow we got impressed with your product and we have been told that Onida provides a good service and the product also is good and all. So we selected this washing machine.

Coming across this much of problem with your service, if we would have known all these at the time of purchase itself, we would not have gone for Onida washing machine.

Now no other option than behind you, we once again kindly request the concern person to look into this matter seriously and give us the solution on priority otherwise we may have to take this issue to higher levels.

We thank you for your kind cooperations in this matter.

With best regards,

Raja P S

Thanking you,
[protected].

I given my Onida TV for rectification of repair to V Karthi, AdonisElectronics Pvt Ltd, ONIDA CUSTOMER RELATION CENTRE, 78/113, Venkatesa Colony, Vallalat Street, Pollachi, Tamilnadu, dated on 12/05/2009, bill no:5223. he charged me Rs1600. But it has been not corrected till now. I informed to concerned person through phone and directly in many times. but he has been responded me. I send a register post on 27/06/2009. But he was not worried. I beleive in the name of ONIDA, not others. So you should be given good service me. Thank You.
Yours faithfully,
S Sivasalapathy

Onida — Microwave Oven 29GJP 23S Grill

Dear Sir.
I had purchased microwave oven from T.V.C. Electronic Block 20, 108 Pudhukuppam, Neyveli-607803. vide their cash receipt number 01/3047 dated[protected]. Within one and half year of operation, I have observed that inner cabinet got rusted. I have called your service engineer based in Neyveli, who informed me that it is an exemptional case and assured to take up the matter and revert back. He has also suggested that inner cabinet to be replaced.
I would request you to repair the same at free of cost as we feel that it could be a manufacturing defect. If your are not able to repair it, please as a special case replace the same at the earliest.
I am really surprised that a reputed company like you is selling the product which is not having self life for more than one year.
For your information we are having onida electronic aplliances viz. TV, DVD, etc. and are patronising your prduct for so many years. Considering this we request you to replace the oven or repair it free of cost.
Your early action in the matter is very well appreciated.
Thanking you,
Yours faithfully,
T.Sridhar

i have bought onida hydromatic 62 top loading washing machine 19 months before during the 9th month it got repaired in the control board we complaint lot of times after a month of cry they serviced but now the water is leaking in the unit we have complaint more than five times through phone and also in personal but no response till now any one pls send the email id or postal address of the officials of the onida company i have decided to send a typed letter to them any one pls help me




sridhar sampath
[protected]

Dear sir,

i have purchase one ONIDA 29" TRU SLIM TV IN MADURAI. BUT THE TV IS CURRENTLY NOT WORKING. ONE YEAR COMPLETED FROM PURCHASE OF THAT TV.

THE MADURAI CUSTOMER SERVICE CENTRE IS NOT RESPONDING WITH THE CUSTOMER CALLS.

THE CUSTOMER SERVICE CENTRE MANAGERS AND ENGINEERS ALL OR VERY BAD ANSWER AND NOT TO GIVEN CUSTOMER SUPPORT.

I REQUEST TO ONIDA GROUP PEOPLE KINDLY FOLLOW THE SERVICE CENTRES AND WORKED PEOPLES. KINDLY GIVE TRAINNING TO YOUR CUSTOMER CARE MANAGERS AND ENGINEERS OTHERWISE YOUR BUSINESS IS WASTE.

We had bought 21"TV from NIRMAN ELECTRNICS, 209, Satyam Shopping, Opp.SBI BANK, TADWADI, RANDER ROAD, SURAT. But after 15days TV Screen became spreaded.
When we complained about that they haven't attained our complaint.


So, Pl. do the needful in the above matter.

I have bought a onida 29' DVMC oxygen t.v . it had problem in its picture tube.we have made complaints several times but no service was made till now . we need you to take action to clear this problem.

Onida / Candey — picture tune

resently i have loss my picture tune of my onida candey TV so plezz you sent a mechanic asap thanking you.

Dear Beevas,

Kindly send your Address and Contact Number for necessary support.

Thanks,
Customer Care

Onida 21'' Color TV — TV NOT WORKING DUE TO ELECTRIC SUPPLY

I AM USING THAT BRABD FROM LAST 1.5 YEARS . FROM YESTERDAY IT IS NOT WORKING. NEIGHER IT IS SHOWING ELECTRIC LIGHT NOR ANY SOUND WHEN I SWITCHING ON IT.

Pls send your Address and Contact Number for necessary support.

Thanks,
Sarah Pereira

Onida Oxygen Thounder TV 21inch — Oofar problem in 8 Months

Dear Sir,

As my TV was underoofar problem, i had launched compliant in ONIDA service centre at Gulbarga cal;l centre, After 15 days past there was none of the fellow visited to repair the TV . i almost Spent 50 of rupees callin service centre at gulbarga but man at jagirdar pick the call and not responding today or tomarrow.
This is shear sign of negligance and irresponsibility from your part, Pls recruit people who will Respond quickly and Attn compliants . I will Expect from u to Bombard People responsiblle for this event Hope to Hear from u soon.
After 15 days attended the cal given the some circuit problem reason as same day commited me he will get the new kit will fit it next three days but as on today there is no respone from him, am calling daily twice but no body attended the cal .kindly help on this & da the needful.

As my TV was under oofar prablem, i had launched compliant in ONIDA service centre at gulbarga cal;l centre, After 15 days past there was none of the fellow visited to repair the TV . i almost Spent 50 of rupees callin service centre at vasai but lady at vasai pick the call and not responding .
This is shear sign of negligance and irresponsibility from your part, Pls recruit people who will Respond quickly and Attn compliants . I will Expect from u to Bombard People responsiblle for this event Hope to Hear from u soon.
After some days attebdded the call given the service thereis some problem in kit for kit repair he has taken 10 days am calling constantly evry dasy he will infor today will attend the call but still no response & not at attended the call .
My complian no is Glb 263
Call attendar mr jagirdar ]very very bad response from him.

i din't see this before i brought onida microwoven; i brought it on 20/07/09 from saravana stores, till now i am trying and waiting for DEMO, they said tuesday, i don't know which tuesday?. wait we will see.

I agree with you 100%, & I swear that I will never ever buy or advise any one to buy ONIDA PRODUCT.


I have gone through the same problems with Onida Authorized Service dealer ADONIS- Mumbai. After 3 calls to them, customer care gave me number of service engineer, who was sooooooo... busy that he said will call me later... Which Never Happened!


One fine day some one from the ADONIS calls up saying they need to take the AC to their factory. The whole scenario is so suspicious, how can one trust ADONIS, as none of their responsible person co-ordinates with customers & somebody claiming sub-contractor of adonis calls up to say they are on the way to take the AC to factory for repairing.


I CAN NEVER TRUST. CAN YOU TRUST THEM???????

Onida - 1.0 Ton Split Ac — Compressor not working

A/c purchased from M/s. Chellamani & Co, Madipakkam. Invoice No. VAT/0910/78 dt.10.04.2009.

Free service not yet attended. No response.

Complaints registered in service centre on 28.07.2009 C. nO. 81104.
" SERVICE PERSON TOLD CAPACITOR PROBLEM"

Till date, not yet replacing. Reply : spares Not available.

Kindly take immediate action please.

Free Service follow-up action to be executed promptly.

Onida — Nightmarish ordeal in putting TV for repair at Adonis Electronics Pvt. Ltd.

Here is my ordeal of the worst customer service center I have experienced in my lifetime.

When my TV broke down, I called up Adonis Electronics Pvt. Ltd. in Ahmedabad and put in my complaint. The service engineer came on the same day to inspect the TV. He said that the TV needs to be taken to the service center for repairs. It is after this that my nightmarish experience begun.

I inquired the service engineer whether he can take the TV to the service center, he refused. I asked by calling at the service center and they told to me that "WE DO NOT PROVIDE THIS SERVICE". I had to take half day leave from work just to give the TV. It was very embarrasing for me to ask for a leave for such a trivial issue.

As I was not given any choice, I myself went to the service center to give the TV. The experience there is another ordeal. On my entry to the service center, it gave me a feeling that it was more like a Government office with people sending me from table to table and I was getting replies as if they were obliging me by showing the direction. On reaching the TV service area, all the servicemen were totally ignorant of my presence and no one seemed ready to take up my job. After about 5 mins one guy came up to me and I told him that your service engineer has checked the TV and it needs repairs so just give me the service request form and you do the repairs as required because I am getting late for work. However, the service engineer did not pay any heed to my request and said that first we need to open the TV and see the problem. I repeatedly said that you do the repairs as you deem fit and just let me go for now. Still he did not listen and opened the TV then he saw that the TV was very dirty from inside, so he ordered two people to take it and clean it. and it took almost another 25 minutes for cleaning the TV. After the cleaning was done, the service engineer did not tell me anything nor did he check the TV and just gave me the service form and asked me to leave. I don't get this, if he was not going to tell me the problem, why did he make me wait for so long? It took me 1 hour in your office just to drop the TV!!!

He told me that it should be repaired within 2 days. After 2 days, we called for update, he said it will be done on next day. In this way it has been 2 weeks and I still haven't received my TV. Only after calling up 2 times today, finally I got a call after office hours of Adonis Electronics Pvt. Ltd. that my TV has been repaired. Now do you think they will be in office when I reach there to take it?

Here is the worst part of my experience with your service center:

Everytime I called the operator asked me the same questions, one of them was "Did you yourself bring the TV?"

As I was earlier told that "ADONIS ELECTRONICS PVT. LTD. DOES NOT PROVIDE THIS SERVICE", I sarcastically asked "Do you have the service? Because if you don't have the service as you have told me earlier, then you should not ask such questions, To which she replied that "THE SERVICE IS FOR TVS IN WARRANTY ONLY?

I was aghast on listening this. So does this mean that you care for the customers only until the TV is in warranty? Are they of no value to you once the warranty is over?

Few months back when my Sony Home Theater was not working, I was told that I will need to pay Rs. 300/- if the Sony service center guys themselves pick up and drop the home theater. And I opted to pay Rs. 300/- more so that I do not have to take a leave from work.

This is by far the WORST service center I have experienced in my life. Now I know one of the reason why people have stopped buying Onida TV.

I feel very sad to have opted for an Onida TV in the first place and will make sure that I do not make this mistake again.

Onida — microwave gone out of order but not responding at all

sir

I BOUGHT A ONIDA MICROWAVE ON 22 /03 /2009, FROM PANTALOON (INDIA)LTD. CASH MEMO .T20/15872 AT 16;34;53, KOLKATA BR..MY COMPLAIN NO AT ONIDA.. 1227 BY DATE 10/ 08/ 2009.

NOW PLEASE TAKE SOME ACTOIN, SO THAT, LIKE THIS COMPANIES DOES NOT ANY ADVANTAGE FROM CITIZEN OF OUR COUNTRY (INDIA)

Onida / Fully Automatic Washing Machine — Not working

We have purchased fully automatic wahsing machine of ONIDA company in Jan 2008 having warrant of 2 years and its not working.I have filed complaint against the same alomost one month back.Service men came and chcked and told that Mother board has some problem we will get it done by one week as they have no stock of PCBS.Till date they have not done please look into this issue as time is very much important for us.

Onida F950 Gsm Handset — Bad customer service

poor quality product & Bad cutomer service Unavailabulity of Spare Ports)

ONIDA Mobile (F950) does not work after few months of purchase and the same problems conticenue i went to authorised service station in Hyderabad... i waited a long time there is no response ...poor battary stand by time...even service center contact no also not working... there is the only one service center in Andhra Pradesh.

Hi To whom so ever it may concern,

I am extremely annoyed to get the Onida TV repaired 4 times in last 1 Year, With the warranty in place the technician does not turn up even after repeated follow up, I take a day off from work to set this problem but I never get the technician resolving the problem.

I had to visit them and ask them to come to repair my TV as it still has the warranty but there is some or the other excuse they have, they don’t have a spare parts or they basically do not want to repair.

My Name Khalid [protected]
Manager Vijay[protected]
Tecnician- Kareem

Onida Split .8 — new ac not working after install

my new ac not working after fixing my home

Dear Mr. Naseer,

Kindly send your Address and Contact Number for necessary followup.

Thanks

the all of music sustem companey gyes are a big

Hi All,

Please register your all complaints and suggestion in onida website so that they also will know our problem and THEIR WORST CUSTOMER SERVICE. Kindly go through the below link.

http://www.onida.com/customercare/customercare.asp

I sent feedback using the above link.

Thanks,
Muruganandam. C

I bought onida 21flat kytheatre i got problem on this tv i inform to the service since 4 months but they cannot come to service to this date thanks

Onida — water coming from the air frills

We are having an export house at Sitapura EPIP (Export Promotional Industrial Park) Zone.
We have purchased two Split A.Cs. of 1.5 tonnes each for our factory named KAGZI EXPORTS, G-177/178, EPIP, RIICO SITAPURA INDUSTRIAL AREA, JAIPUR.
We purchased it from one of your supplier / distributor named BOHRA APPLIANCES, PRADHAN MADRG, MALVIYA NAGAR, JAIPUR.
From last four or five months there is problem in both the ACs. During working of ACs everytime water comes out from the air frills and our showroom becomes a water tank.
We have complained several times to Bohra Appliances and they are not able to sort the problem.
Kindly do us a favour as I am having visit of my buyer on[protected] at our factory and so this complaint.
Thanks

Onida 29" Oxygen 350w (Duo) — TV is not working properly

I bought TV on 20.10.2008. Initially its functions are good. One month before the TV didn't function properly and serviced by ONIDA service Engineer. Again TV is not functioning properly from 8.09.2009 onwards.
Complaint lodged on 9.09.2009 at 10.30 am. Till now i.e., 12.09.2009, 9.30 pm no response from service Engineer. We have contacted repeatedly to the customer service centre and no response from that side. We didn't expect such a poor services anywhere.

Onida TV Oxygen 200 — tv 200

DEAR SIR!

i hav bought a tv since july 2008 oxyan 200 flate tv .but it is not functioning froperly last 15 days.i hav complain in customer care 2times for repair for my cost but still there is no response.daily i have make a call on[protected] and reminder for it.
my compalint no-260809/18 and 090909/22 for ur ready reference
i don't no why this renound company doing so.

hope you will take seriously look into this matter.


regards

manish sharma
[protected]

This is very bad that next show room is giving bad srevicess to customer, and spoiling the brand image of onida

next showroom in nasik already not havving good image in consumers mind . And now they are doing too much .


Prof.Prshant Suryawanshi .
Prof.Narendra Telrandhe .
Prof.Virendra Wankhede .
Prof. Sunetra Jain .
Prof. More Ashutosh .

MGVs IMR Nasik .

Similar issue @ http://www.consumercomplaints.in/complaints/onida-tv-c505689.html

Dear Sir,

Pls send your details Address and Contact Number for necessary support.

Thanks,

Customer Care

Yes I too agree with this.

I bought ONIDA TV 21" Flat in Aug 2010, it got repaired on Nov 2011, I made the complaint to ONIDA Service Center (which is in Coimbatore Saibaba colony, (Tamil Nadu State)).

I had a very poor experience with them.

Not attending the service call in time, I was calling them for last one week still they didnt attend the service call.

Whenever I call them in the morning, they reply that today's first call is yours but till evening no one will come and again if I call them in the evening they reply tomorrow we will come.

Not providing the complaint number also.

Decided not to buy ONIDA product in my lifetime.

ONIDA should find the right service center not only the dealers.

Else ONIDA will be no more in INDIA.

Take care ONIDA . . . . .

ONIDA 29 INCH TV — poor services

dear sir,
1. I have purchased onida 29 inch TV in 2007. six months after the purchase it developed some problem and stop functioning.
2.I complaint the same to the dealer at " DRISTI VISION" the auth dealer and from whom i'e purchased the same.The TV was repaired but with a DUPLICATE part which developed some problem after one month .
3. Presently the TV is with the repair centre for the last 4 months and we are devoid of watching TV for the past 4 months.
4. WHEN WE CONTACTED THE DEALER HE PURPOUSFULLY KEEP TELLING US THAT COME AFTER 1-2 WEEK .THIS IS CONTINUED TO BE HAPPENING TILL DATE. THE DEALER IS FOOLING US ABOUT THE CURRENT STATUS OF THE TV.
4. you are requested to repair the same at the earliest for better customer satisaction.
5. my add is :
MANOJ JOSHI
NEW COLONY PAURI RD UPPER BHAKTIYANA
SRINAGAR GARHWAL
UTTRANCHAL -246174
MIL ID : [protected]@rediffmail.com
TEL NO :[protected]
MOB NO : [protected]
6. The add of the dealer and authrosised service centre is
DRISTI VISION
VIR CHANDER SINGH GARHWALI MARG
SRINAGAR GARHWAL
UTTRANCHAL - 246174

Dear Sir,

Tech was sent at your Residence. Estimate given, Pls give a call if the estimate is approved and the Tech will do the job.

Thanks,
Sarah Pereira
Customer Care

Onida T.V. — not repair by service centerfrom last 12.11.2007

my onida tv is not repair till today . when we talk at service center they said part is not avaiable. my tv is in warrenty period. please take immediate action on my complaint.
warranty period =15/5/2005to16/5/2009
receipt no. =book no.14
cash memo no.=668
dated=24/4/2005

Onida Split AC — Ac is not able to do Cooling

Onida spiliy Ac is not able to do Cooling. we have called to their service center multiple times. but no responsible reply.

Dear Sir,

Pls send your Residence Address Contact No. and complaint Number if you have.

Thanks,

I have lodge the compliant of not cooling onida split ac at their customer care center on 20th mar 2010. My compliant no. is [protected]. AC is under warrenty. Till date nobody bother to attain the compliant. Everyday i used to follow the compliant, but in vein. If possible take strict action on ONIDA for mental and physical harrasment.

i bought onida spilt ac in may 2006, after 1 year warrnety, i pay always 1600per year for amc charge, but m facing problum, for the last 2 year, my ac is not working, after amc nobody attend me cooling is very poor, a man pradeep gupta from onida came to me or told me, i[censored] pay 3000 rs than problum can be solved, i pay him 2500 or request him to sloved the problum, or after solution i will to u 500 balance.he sure me that he will come tomorrow, after 1 week wait i try to contact him his mobile no is off, no is [protected] but he didnt come

I complaint about my my A/C not cooling before 10 days but my problem was not rectified yet( I am in Pondicherry and I commit my AMC with your authorized service agency named ADONIS ELECTRONICS PVT LTD in Pondicherry ( my phone no [protected]

kindly contact the following number to slove mobile problem

Pullaiah[protected]

Hello,

Thank you Mr. Pullaiah and Onida service center ( Mr. Nani ) for considering my complaint and replacing my mobile with new one. on[protected] ie. today
the new mobile is Onida G465, They took my new box as they need one onida box to submit.
but the MEMO guy charged me Rs100 for making IMEI sticker for the box and also another 100 as VAT..

I dont know why i should pay on replacement.. ?

i asked him same question, he said, that they are changing on us as they are not taking courier charges.

any ways i got my cellphone replaced after 1 month struggle and wasting my time.
my cellphone stopped working on[protected] and i got replacement today. (36 days)

Thanks for this website (consumercomplaints.in) which showed up some interest towards my compliant and made it cleared.
Thank you.
Sudhakar Mangipudi

hi I'm raja. i purchased Onida V140 mobile in pattukotai, tanjore district, Tamil Nadu.please clarify my questions:
1.Is there data cable for this model

2. my headphones volume is very low even i made my volume full.

3.i copied (from computer) state bank of India mobile banking software but it not working.

4. when i'm hearing musics in music player there is more vibration in phone

5.i had a news that Onida V140 series got so many problem thats the reason the Onida company itself give exchanges for this mobile.is this true
please clarify my doubts
Thank you
RAJA

No Service v140