[Resolved]  Onida — replacement of product/proper service

dear sir / madam

I have a complaint against window AC which i bought on 18/4/2008 from an authorised dealer from balaji electronics, sihi gate, bazar ballabhgarh faridabad, haryana.121004 phone number[protected]. The specification of window AC are 1.5 ton model WG-18. S.No. [protected]
just after 4 month of purchase the gas leaked as per the service center people which was fixed after4 days of complaint but could not gaurranty us about releak which can occur anytime as per them the problem which was fixed would have cost us RS.2000.After 10 days it again stopped functioning after complaint they came and told PCB is not functioning costing aroun 2500.this is still in process not yet corrected.
The service center at present refusing to replace the AC Through your medium we want to know from ONIDA company on what ground they replace their AC, what we should do about such an AC which is not functioning properly just after 4 months of purchase. Service center is waiting for 1 year to pass so that they will not be held responsible after that they will start charging as the warranty period voids. Please help me by considering my complaint as early as possible.

My address is
Dr. Darshan sharma
2612 sector 2 ballabgarh
Faridabad Haryana 121004
Mobile no. [protected]
landline[protected]




THANK YOU
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir / Madam,

This Is my second reminder which I lodged complaint on 19th Nov 2008 in this site for issuing me CTV remote control Model No: 21" Ultra Slim, Sl. No: 4001214 and the complaint no: F / 6 / 425 Dt: 25/06/08 of Guwahati Onida Service Centre phone no:[protected].

Sir, It is been already late and I request you to kindly look into the matter and solve my perennial problem.

Your immediate response in this regard is solicited.

Regards,

Bhubon Mohan Das
House No: 35, By Lane: 2,
Latakata Shanti Nagar,
Bashishta,
Guwahati - 781 029.
Assam.
Mob No: +91 [protected], +[protected].
Dear sir,
I have purchased onida G430 model mobile phone last 3 months back.In that incoming call

alert is not functioning for the past one month.i want your nearest service centre.

Sir, I request you to kindly look into the matter and solve my perennial problem.

Your immediate response in this regard is solicited
One Onida colour set-Model 29 Oxygen 300 was purchased in October, 2007 from M/s Ghosh Brothers Pvt. Ltd; Guwahati. Problem in the set started in July, 2008. Complaints were registered vide Complaint Nos.F/8/117, F/8/453 & F/8/508 to the Onida Service Centre, Guwahati at telephone Nos.[protected], mobile Nos. [protected] & [protected]. through M/s Ghosh Brothers Pvt. Ltd.After a lot of persuation, one technician came to attend the set, but could not solve the proble.He had taken out the defective component with the assurance that the defective component will be replaced by a new one. But nobody has subsequently turned up to rectify the defect inspite of numerous contacts were made personally and over telephones. As a result, the set remained non-functional till to-day.
PLEASE TELL ME ONIDA COLOUR TV 21 ULTRA SLIM ACC 300 OFFER RATE. THANK YOU.

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