[Resolved] Onida / Microwave Oven — Not responding | |||
Dear Sir, Sub: Poor Response from Onida Services from Pondicherry – Reg. I’ve registered my compliant (Oven Repair) with the local onida service centre on last 10th May’13. After, I lodged the compliant, I had requested for more than 6 times and subsequently had the discussion with the local manager Mr.Sivakumar(3 times) and for the past 18 days, even a single guy didn’t turn up for the service?? Is it a way as a company servicing for the customer centric? When, I lodged the complaint on the same day(10th May’13),I had purchased one 1.50 Ton new Onida A/C and the service Executive(Mr. Raja) demolished here and there in my house and in it’s own, he has fixed the A/C in my house !! For such a incapable service by Onida, I’m totally torchered and mentally agonied. Kindly look in to the matter (“owners Pride and Neighbors envoy”) and solve the problem at the earliest. Note: When, I called Mr.Sivakumar, he use to tell the same story like, will send the person within 1 hr or simply avoiding? Warm Regards, S. Bharani dharan [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Dear Sir,
Kindly send your Address and Contact Number for necessary support.
Thanks,
Sarah Pereira
Customer Care
Kindly send your Address and Contact Number for necessary support.
Thanks,
Sarah Pereira
Customer Care
Onida — not responding
we bought onida mobile 8 months back.its not working good.when we asked about that in poorvika shop they not responding properly.they said its battery has gone and they are not responsible for that.totally dissatisfied with poorvika.we need a solution else we complaint to company dealer.Onida — Microwave
I had complained to ONIda customer care regarding my microwave oven ( Power Grill 17 DLX) not working, twice I called them, got a complaint number on both the occassions but its been more then 10 days no one has responded till now : Complain Numbers 1st : [protected], 2nd complaint Number : [protected] every time I follow up they say they will inform the concerned service team of the same and try to give one more complaint number which am already having two of such. I am still under warranty as I purchased it on 27th Nov 2010, and its two days left for the warranty to expire... is it the reason for onida choosing to ignore my complaint and once the warranty period expires they can charge me......am dissatisfied with the way after sales service is being handled by ONIDACustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
Onida — onida microwave
SIR, I HAVE TAKEN AONIDA MICROWAVE OVEN ON 22/03/2009,MODEL MO28CJS14S, THIS IS THE MOST COSTLY & TOP PRODUCT OF ONIDA INDIA. BUT ALL IN VAIN , IT IS NOT WORKING PROPERLY TILL 1ST DAY. HAD COMPLAINED SEVERAL TIMES TO THEM ,BUT POOR SERVICE DONE BY THEM, SO RESULT IS ,BECOMING OUT OF ORDER AGAIN & AGAIN, NOW I WANTED TO KNOW IF THERE IS THERE IS ANY PROCEDURE TO REFUND MY MONEY BACK , WHY SHOULD I LOOSE MY HARD EARN MONEY BY THIS METHOD, WHEN LOW AND ORDER IS AVAILABLE IN OUR COUNTRY, WHO WILL LOOK AFTER MY PROBLEM. ONIDA SERVICE PEOPLE NOT TAKING ANY MORE CARE. SO MAY I HAVE JUDGEMENT FROM YOUR COUNTER.THANKS