[Resolved]  Onida TV — Poor Service Center

Address:Coimbatore, Tamil Nadu

I bought ONIDA TV 21” in Aug 2010; it got repaired on Nov 2011,
I made the complaint to ONIDA Service Center (which is in Coimbatore Saibaba colony-Tamil Nadu State).

I had a very poor experience with them.

Not attending the service call in time, I was calling them for last one week still they didn’t attend the service call.

Whenever I call them in the morning, they reply that today's first call is yours but till evening no one will come and again I have to call them, they didn’t call and intimate that they are not coming today.
Next day morning again I called them and replied that today we will come without fail, but there will not any reply thereafter.
They are not providing the complaint number also.
I decided not to buy ONIDA product in my lifetime.

Suggestion
ONIDA should find the right service center not only the dealers; else ONIDA will be no more in INDIA.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

i broght onida tv in jan 2008 in dubai i bring it to india but it didnt work so i called onida service center after two week they came and brought the tv board and after so many call they brought back the board nearly they took one month to repair that but its not working fine. now their is no display i called to service center it is in kilkattalai in chennai mr.balaji he told me to bring the tv to office i told it is in warranty so u come and take but he didnt respond me now tv is there but no use the service is very bad and service people r not responding wll
Yes..very very bad service... I got a problem with my ONIDA TV ...These non-sense guys give the same reply..." 2 or 3 days.."... for past one month... DONT BUY ONIDA product...thats the better thing to do...then only ONIDA manufacturers will take care of customer service too...3rd we gave complaint..he came after 2 days... tried to solve the problem for 2 hrs...then he took the board... still not got the problem solved... Today also the same reply..'2 or 3 days'... today it is 24th september 2009..

Onida Electronics — Poor Service

I had purchased one Onida DVD Recorder DVR-3812 for Rs. 11000/- about an year back. I received a complaing abour disc loading and I gave the product to authorised Onida service centre for repair. After one month, I received their call that the part would cost Rs. 2200/-. I confirmed them to repair the said item. After one more month passed, I was told that the said part was yet to arrive. After that i called them up not less than 10 times to receive the same reply. At last I was told that the recorder could not be repaired due to non-availability of part as the company has discontinued the product. Now the product is lying with me and is of zero value. I had just used the same for 6-8 months and coughed out Rs. 11000/-. Any justice for this ??
Dear Sir,

Kindly send your Address and Contact Number for necessary support.

Thanks,
Customer Care.

onida/television — Poor service by onida service centre

Dear Sir

I'M VERY MUCH DISSAPOINTED WITH YOUR SERVICE YOUR TECHNICIANS HAS DONE FOR MY TELEVISION. I HAD MADE A COMPLAINT ON MONDAY TO THE LOCAL ONIDA SERVICE CENTRE. ON TUESDAY I REMINDED THEM THAT NO ONE HAS TURNED FROM ONIDA, ON TUESDAY EVENING ONE OF YOUR TECHNICIAN CAME AND HE DID SOMETHING THEN IT WAS WORKING. AFTER ONE AND HALF OUR AGAIN THE TELIVION WENT OFF. NO PICTURE OR SOUND. YESTERDAY AGAIN I CALLED THEN YOUR TECHNICIAN CAME TO HOME AND HE DID THE SAME LIKE WHAT HE DID ON TUESDAY (SOME TEMPORARY ADJUSTMENT TO WORK FOR MAY BE 1 ONE OR TWO HOUR) YESTERDAY EVENING AGAIN IT WENT OFF. IT TOO BAD SERVICE FROM YOUR PART. I THINK YOUR TRAINEE TECHNITIANS EXPERIMENTING ON MY TELEVISION. I THINK THEY ARE LEARNING HOW REPAIR A TELEVISION ON MY tv SET.
i WANT A PERMANENT SOLUTION FOR THIS OR YOU MAY REPLACE MY tv WITH A NEW ONE.

VINAYAKUMAR
TRIVANDRUMKERALA
[protected]

ONIDA TV 21' — SERVICE CENTER

Dear Sir,
We given complain to onida service center in kayan regarding onida TV the matter is our TV set was working condition but when onida's machanical was came and in working misteks our TV sarkit out of service.But befour one month this problem was happen but still service senter head Mr. Yadav give us unsatisfied service plz.

Onida TV — BAD SERVICE

we purched 29'' Tv. but they donot give us service .Now my tv is not working
parduman kumar
we purchased 29 inches poison theatre tv . on may 13th the tv was not working . we booked a complaint they came and saw and they the picture tube was gone they took and went after two weeks that is (on 26th may) they came and attacthed but it was not working too good ..then today ie 28th again the tv got offed and not working we called the onida service company but they didnt attend the phone...we paid cash too for the first service which they came on 26th of may ie RS. 2200.the bill no is 2460, job no [protected], sl.no.4005755... so please register our complaint and immediadtly take action against the complaint please...

rotator does not work

complete stop working

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