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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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V
vinu107
from Ahmedabad, Gujarat
Mar 18, 2012
Resolved
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Resolved

Address: South Delhi, Delhi

I loaded my Paytm account with 700 rupees and there is still 456 rs remaining in it. But whenever I'm trying to recharge my number using PayTM cash I'm getting this error " Due to some security reason your account has been blocked. Please contact with Paytm Team. [protected]@paytm.com " I have contacted Paytm but they are not responding. So I want my money back.
Aug 13, 2020
Complaint marked as Resolved 
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
sir please close my account
PayTM Account Blocked

Hi my name is Chinmoy, I loaded my Paytm account with 300 rupees and the entire amount is unused. But the next day onwards whenever I'm trying to recharge my number using PayTM cash I'm getting this error " Due to some security reason your account has been blocked. Please contact with Paytm Team. [protected]@paytm.com "
I tried contacting Paytm several time. But every time I lodge a complaint I get a ticket number issued by them
" Ticket #[protected]: Re: Request received: Help Query (ticket #[protected]
Hi Chinmoy,

We have received your request, thanks for writing in. As of now we are looking into your concern and as soon as we're done, we'll be sure to reply.

Ticket number is[protected].

If you want to add anything further, you can do so by replying to this e-mail.

We care!
Team Paytm"


But of no use / help. They say "we care" but it seems they don't care at all. Every time I lodge a complaint to their customer care e-mail id. Only thing i get is a new Ticket number.
I want my money back can anyone please help?

Regards

Chinmoy

E-mail: [protected]@gmail.com
when am creating new paytm account the otp is blocked i pressed 3 times wrong password now what can i do to open my account
vsa
Hi i am jamal laskar my paytm account is creat by my this number[protected] but my account is blocked for loge in. Now what i do. Pleace resolve my account and keep me loged in pleace help me. My account is loaded by 1920 rupees
Hi i am
Amaresh my Paytm account is temporarily blocked for login.My accout number is [protected] now available balance is Rs 337.I want restart my paym account.please help me.
Dear Team,


i have created account in Paytm but after 3 days my account got blocked by merchant and i am not able to make any transaction due to this, Company have kep my money blocked and i am in follow up for resolution for last more than 10 days but no resolution provided, My pytem ID is [protected]@gmail.com & mobile no [protected]


Regards
Balwinder Singh
My Paytm Account Blocked
ho gya hai.

PLZ Open.
Hi All,

This is srikanth am also facing the same problem with paytm. i have 1500 bucks in my paytm account. when i am try in to log in into my account it shows account got temporarily blocked. I raised the same to paytm through mail ([protected]@paytm.com) but there is now positive result from paytm.

@Dear paytm team kindly resolve my problem as soon as possible.

My Paytm accout id: [protected]@gmail.com

Regards
Srikath

PayTM Account Blocked - Comment #2133730 - Image #0
Hello paytm my account is blocked i have 333rps in my account i am very angry so plz help me fast and very fast [protected]@paytm.com send me ticket no. What i do with this ticket no. Plz help fast
paytm ne mera account block kr diya h mene aaj hi date[protected] ko RS1375 ke sport shoes order kiya tha and mere paytm wallet me rs32 h or mera account block kr diya
paytm ek fraud site h 2 din phle mera dusra account kisi ne hack kr usme se 1000 apne account me transfer kr liye paytm secure nhi h yah custmers ko lootne me lgi h
plz help me me mindly distrb hu
my paytm account :[protected]@gmail.com

PayTM Account Blocked - Comment #2161374 - Image #0
PayTM Account Blocked - Comment #2161374 - Image #1
my paytm account is blocked plz give me new password on my mail id [protected]@gmail.com or mo.[protected]
I had booked bus tickets through paytm.com and due to some reason I cancelled it. I got mail from paytm saying your amount has been credited to your account but whenever I'm trying to login into my account I'm getting an error message saying " Your account is temporarily blocked". I tried to call to[protected] but its not getting connected I even rote mail to "[protected]@paytm.com" but there is no response.

I want the account to be activated soon.
my accunt block mobile, [protected] balance2716
my paytm account [protected] is blocked and my 959 wallet balance my account plese help me to my unblock my account in my contact no.[protected].[protected] plese help me my email ide [protected]@gmail.com
Paytm is the worst error app I have seen.
It blocks the account.
I have heard the same complaints from my friends also

They give irrelevant response, they are saying u have done bluk ordering.
I want to know, if paytm do not want any one to do bluk ordering, they can allow one person to use code once.
That simple

Wereas what's paytm is doing, allow u to bluk order,
They block ur account, n hold the cash back, n earn interests in it

Just think,

They are one Crore Indians using paytm,
Even if 10k accounts blocked with holding 5k in there account,
Just imagie the interest paytm earns.

Hi paytm, let me know if I m wrong
.
I[censored] don't want people to misuse,
Just put a check in ur system saying one coupon, per user.

As other company does.
I have never seen any company, nothing account,
My account had been blocked
My paytm account no. Is [protected]
Plz help me to unblocked the account .
My contact no. Is [protected]
And my email id is [protected]@gmail.com
I haven't got any reply. Its been almost 15 days that i can't excess my account. Its horrible. I am not able to make my important payments. And i see you are also not interested to serve your customers. Please help aur give me a contact no. So that i can talk to a officer.
Unblock my account as seen as possible.
My user Id is : [protected]
I haven't got any reply. Its been almost 15 days that i can't excess my account. Its horrible. I am not able to make my important payments. And i see you are also not interested to serve your customers. Please help aur give me a contact no. So that i can talk to a officer.
Unblock my account as seen as possible.
My user Id is : [protected]
Paytm Company is a Big cheater. They show good offers and when I place order they cancel them all. Such a pathetic company it has turned out to be. I am never buying from Paytm again. When I am trying to make any purchases now I get an error that there is some problem please try again after 24 hrs. I am getting this message since 6th of Jan. on contacting their customer care(Which was kind o[censored]seless cause those people have no idea what error I was talking about. They raised a ticket and today after 3 days of complaint being registered I get a message saing that my account has been blocked. These are buch of chors nothing better. Dont buy from paytm again. This company is turning out to be like other companies who give you offers to add money to wallet and then they freeze your account for no reason. God Help people who are making transactions using paytm.
Someone wants to hake my paytm account so i got three msgs again and again on my paytm account no. [protected] my account blocked tempararily plz reactivate my account quickly ...
My email id is
narendrabaheti143.[protected]@gmail.com
My name is Maahi my paytm account is [protected] Is block and my wallet balance is 7000 How to Un Block my Paytm account I send A mail to [protected]@paytm.com But No Replay Plz Help Me

PayTM Account Blocked - Comment #2364383 - Image #0
I am not able to understand why paytm has blocked my account. I have sent many mails to paytm but no revert. Hoping to get a positive response from paytm. My Id is : [protected]@gmail.com
Hi i am abdul samad my Paytm account is temporarily blocked for login.My accout number is [protected] now available balance is Rs 4906.83.I want restart my paym account.please help me.

PayTM Account Blocked - Comment #2368845 - Image #0
My account had been blocked
My paytm account no. Is [protected]
Plz help me to unblocked the account .
My contact no. Is [protected]
And my email id is [protected]@yahoo.com
Plz help me

Paytm — i am not received my order

ORDER NO. [protected] ORDER DATE Apr '15 11:37 am Microsoft Lumia 435 (Black) Rs 4840

Paytm — my account has blocked

i tried to open my account but my password was wrong because i forgot my password and i attempt 5 times wrong password and my account has blocked.

Paytm — wallet balance

Sir, my wallet 190+ i didin't get my balance please do you refund it

PayTM Account Blocked - Comment #2417954 - Image #0

astrum vibe pc gamepad

This gamepad is not work on frist install this is deafective gamepad

paytm amount

Sir mera paytm me acount hai iska number [protected] hai is no par [protected] ne 3800 rs ka payment by paytm se kiya tha par payment nahi aayaa hai

Complaint regarding failure of special recharge to my mobile

Paytm has shown tata indicom 59 rupees recharge that provides 35000 local seconds, it was cheating . Another plan of tata docomo has been added which is a un usefull and money was lost. when a complaint waslodged to tata indicom, they are telling that is purely mistake of patym they said that they are not responsible.

Didn't get charged my account

I have recharged my vodafone number for Rs155 on 29/12/2014 at 6.50pm. My order number is[protected]. Till now my account doesn't get charged. It is still pending. There is no response from paytm care. Please refund my money.

airtel bill payment

On 9th DEC I made airtel bill payment of Rs 189. Amount deducted from my account but not received by airtel.order no is[protected]. Pls refund the same.
My paytm account is blocked due to forget password and number, plz send me a password n recover my account..to this email id [protected]@gmail.com.kind help please.
That's bloody paytm is a froud.it makes people fool. I have 10000 rupees in my paytm acount but whenever I want to log in its showing ' your acount is temporarily blocked for login.'
I have malied their but there is no responses.
My number is [protected]
Email [protected]@gmail.com
Diptangshu.[protected]@airtel.com

Don't use paytm. There are lots of complaints but there is no solution.
That's bloody paytm is a froud.it makes people fool. I have 10000 rupees in my paytm acount but whenever I want to log in its showing ' your acount is temporarily blocked for login.'
I have malied their but there is no responses.
My number is [protected]
Email [protected]@gmail.com
Diptangshu.[protected]@airtel.com

Don't use paytm. There are lots of complaints but there is no solution.

Payment not send in my bank account

I have transfer 34rs in my bank account but payment not received in my bank account
hello! i am karan srivastava my account is temperarily block...
current balance is 3201rs
somebody please help me...
Hello paytm my account is blocked i have Email number is-[protected], , is 5000 rupees in my account i am very angry so plz help me fast and very fast [protected]@paytm.com send me ticket no. What i do with this ticket no. Plz help fast

Not charging my account. not returning my paytm cash to my icici bank account.

from last one week I am trying to recharge my mobile number. but paytm is rejecting. Please refund my paytm cash to my Iicici bank account. goutham.[protected]@gmail.com

26101021252 // Refund not received

Hello, I have paid my post paid bill of 3000 on 16-Sep-2014 under reference number [protected] and still i have not received any refund or paytm wallet cash. Please check and update me ASAP Thanks
My paytm blocked plz open my mb no [protected] my email id [protected]@gmail.com
My I'd is [protected] now it' was blocked for no proper reason, now I struck with 8000 rs in this wallet, already complaint regarding in this to paytm care email I'd they given only ticket number but issue was not resolve got past 2 days. That amount it's is medical emergency so what you going to do for this give me the correct time to resolve moreover you don't have customer care executive in your customer care then how u know the people issue ths s very rediculos I want my back
Before I lost 200 rupee while using payatm amount was too less and I leave it then I open new payatm with new nos then again my account blocked and I have 1950 rupee and I need my money this time for these I can go movie so I called costomer care but the costomer service is not good. While opening its easy after promblem too many step to follow.
Before I lost 200 and I leave it minimum amount now again account block and this time I have 1950 rupee and I wan my money this time I can treat movie tricket for this yaar...
Hello paytm my account is blocked i have Email number is-[protected], , is 600 rupees in my account i am very angry so plz help me fast and very fast [protected]@paytm.com send me ticket no. What i do with this ticket no. Plz help fast
Hi i am
mahbubar rahman my Paytm account is temporarily blocked for login.My accout number is [protected] now available balance is Rs 3658.75 .I want restart my paytm account.please help me. and why blocked my account.
Last 15 days to suffering regarding unblock
Costumer service is very pathetic. .my amount holding on this account
Plz help me to unblocked the account .
My contact no. Is [protected]
And my email id is [protected]@gmail.com

PayTM Account Blocked - Comment #2626442 - Image #0
as i loaded 4000 rupees in my sister account and after sometime when i am trying to open my paytym its showing ur account is temperorily blocked may i know the reason y u doing like this and its a big loss for us. ita a emergency money witch i loaded
Dear sir some one has crating paytm a/c in my villege it is valid or not (it is secured) through aadhar no any problem in this process
My account is blacked still i have 4509 rs on that account, my account number is [protected], i change my mobile number operator from vodofone to airtel after i am facing login issues, it showes my account is temporary blacking, so need my money back pls help me

PayTM Account Blocked - Comment #2877893 - Image #0
Hi my paytm number [protected] is temporarily blocked 12.5k balance was the balance in that account I was using multiple account in one device I was not knowing it was against paytm terms and conditions...I mailed for [protected]@paytm.com I dint get any reply from them...Please I want my money back...Help me to get my money back.
Email id - [protected]@Gmail. Com
Paytm account blocked but customer care service is not sending link paytm service not good
Hi sir plz sir mera number band hogaya tha isliye mera paytm account band hogaya plz sir mera account chalu kardo mane aab number chalu kawaa liya h plz sir plz abki esaa nhi hogaa plz sir

PayTM Account Blocked - Comment #2902883 - Image #0
Block my Paytm on this number [protected]
Shiva Teja shiva's reply, Jan 5, 2018
Not openning
My account number [protected]
OTP Sher kardiya mere ku Coll karke
Mera number hatake apna number daldiya
or my account hack karliya uska number [protected]
Please help my account hack block karna bhai please
Thank you
ID [protected]@gmail.com delete my account
My paytm account is blocked please help unblock my account
Pls unlock My patyam acc...i need vary important
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    sivalakshmanan
    Mar 16, 2012
    Resolved
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    Resolved

    Address: Tirunelveli, Tamil Nadu

    i hav recharge an datacard for rs 950 on 6th march but its failed i hav requested for refund but since there is no response i hav already contacted the paytm care too..no response
    datacard number:[protected]
    Your Order Summary
    Order Number: 20727667
    Order Date: 06-Mar-12 11:58:21
    Payment Mode:
    Rs.950.00 paid by Debit Card (404322). Your bank reference number is 007065

    pls provide solution
    Aug 13, 2020
    Complaint marked as Resolved 
    SIR,
    AS YOU CAN SEE THE ASSURANCE GIVEN BELOW, BUT AMOUNT OF RS.400, AFTER 15 DAYS, HAS NOT BEEN REFUNDED TO MY SBI ACCOUNT. KINDLY LOOK INTO THE MATTER AND RESOLVE IT AS EARLY AS POSSIBLE. PLEASE INFORM ME VIA MY E-MAIL. THANK YOU.
    Ankita Chauhan, Mar 03 11:53 (IST):
    Dear Customer,

    We regret that your recharge request on Paytm was unsuccessful. This recharge failed because of a temporary technical error at operator end.

    Amount of has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

    You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

    To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

    Should you require any other assistance, please do let us know.

    Regards,
    Ankita Chauhan
    Dear Customer,

    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

    It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.

    In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.

    Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.

    Best Regards,
    Paytm Customer Care
    [protected]@paytm.com
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      Manish K Rajput
      from Chandigarh, Chandigarh
      Mar 14, 2012
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      Address: Chandigarh, Chandigarh

      My Mobile will not recharge on 11/03/2012 of RS 50 against order no 21529289

      Amount was deducted form my bank account but it will show Awaiting Bank Response


      Kindly Confirm the status otherwise Refund(or) recharge My amount.

      Manish K Rajput

      [protected]@yahoo.co.in
      Dear Customer,

      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

      Amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

      You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

      You may also watch our videos for more information: http://vimeo.com/paytm/videos

      Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://vimeo.com/33272839 for more details on our refund process.

      Best Regards,
      Paytm Customer Care
      [protected]@paytm.com
      I REQUESTED A RECHARGE OF MY TATA WALKY THROUGH Patym ON 26 09 2012 AND TILL TODAY MY WALKY IS NOT RECHARGED WALKY NO IS [protected] AND TRANSACTION ID OF Patym is50586279 the amount 300 is deducted from my account
      08/12/12 paytm recharge mno. [protected] Rs.333/- mail id. [protected]@gmail.com TO mno. [protected] idea number . Netbanking kiya tha par bank se paise to gaye par mibile me nahi aaye.
      Dear sir ..
      i have recharged my mobile no [protected] from Application name "HIKE" .Hike applicaton is works on android phone...he give me 110 rewards to recharge your mobile...when i recharged my no the rewards Rs 110 is deducted from my application Hike...bt didn't recharged my phone..i already mail to paytm...he replied on 1st march 2013 that you received your reward within 24 hour..bt still not come...
      plz solve my problem as soon as possible because HIKE offers is valid upto 4th march...
      Here is the mail replied by PAYTM and what i replied to PAYTM...

      We care, because you matter.
      Ticket #[protected]: Help Query
      Hi praveen,
      We have received your request, thanks for writing in. You may expect our reply within next 12 hours.
      Ticket number is[protected].
      If you want to add anything further, you can do so by replying to this e-mail.
      We care!
      Team Paytm

      praveen, Mar 01 20:54 (IST):
      Name :-> praveen
      Email Id :-> [protected]@yahoo.com
      Query Type :-> Refund Request
      Order Number :[protected]
      Message :-> i have redeemed from hike application at rs 110 but did'not recharge at my this no. [protected].nkindly help me soon becoz hike offers valid till 3 march...
      This email is a service from Paytm Care



      Ticket #[protected]: Help Query
      Rahul, Mar 01 21:11 (IST):
      Hi praveen,
      I’m Rahul and I’m gonna do my best to work with you to solve this problem. I understand that your recharge did not go through even though the amount was deducted from your bank account. I feel terrible you had to experience that. We’ve checked and realized the recharge was unsuccessful due to a glitch with BSNL.
      You can relax because your hike rewards points will be updated in next 24 hours.
      I hope this information was helpful, otherwise simply hit that reply button and tell me what more can I do to help.
      I care, Rahul
      praveen, Mar 01 20:54 (IST):
      Name :-> praveen Email Id :-> [protected]@yahoo.com Query Type :-> Refund Request Order Number :[protected] Message :-> i have redeemed from hike application at rs 110 but did'not recharge at my this no. [protected].nkindly help me soon becoz hike offers valid till 3 march...

      From: Paytm Care <[protected]@paytm.com>;
      To: praveen <[protected]@yahoo.com>;
      Subject: Request received for: Help Query (ticket #[protected]
      Sent: Fri, Mar 1, 2013 3:24:03 PM




      I hv didnot yet received my reward from paytm. i hv received a mail from u mention that u received ur rewards witin 24hr. bt 48hr already hv been done. plz give my reward on "hike" as possible.
      my order id is 77596620...
      sir my recharge not hapen but my money detuct my aaccount is secondtime that recharge not happen.in first time people confirmed me u balance will refund ur account but it not be happen so pls help me.my mob no.[protected] emaili
      [protected]@gmail.com
      Sir, I have recharge my sun dirct DTH service having card number [protected] with an amount of 195 Rs. But my DTH account is not been recharged yet, the above amount is deducted from my bank account, kindly refund the amount.
      Transaction ID:IG00JPKNL9
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        CHUMKI1982
        from New Delhi, Delhi
        Mar 10, 2012
        Resolved
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        Resolved

        Address: Cachar, Assam

        dear sir,

        I have done online recharge my data card no.[protected] photon plus amount Rs.2501 by debit card o[censored]CO Bank through www.paytm.com on the dated 25.02.12 but recharge failed order no.19512989, after that I have given bank transfer in the same date but till date refund amount yet not shown into my bank a/c.

        From Sanjoy Majumder, Mobile no.[protected]
        e-mail- chumki.m.[protected]@gmail.com ( Register mail in the paytm.com site )
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Customer,

        We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

        Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

        It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.

        In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.

        Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.

        Best Regards,
        Paytm Customer Care
        [protected]@paytm.com
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          Priyanka Chandel
          from Mumbai, Maharashtra
          Mar 9, 2012
          Resolved
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          Resolved

          Address: Thane, Maharashtra

          On 3 feb 2012 i tried to do the online topup of Rs. 112 on my Madhya Pradesh number [protected] from "paytm" online recharge web site. The amount got deducted from my credit card account but my number didnt get recharge. I would like paytm to cancel the transection from their end so that I get my money back. The transection id is 56648.
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Customer,

          We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

          Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

          It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.

          In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.

          Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.

          Best Regards,
          Paytm Customer Care
          [protected]@paytm.com
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            R
            Rats21
            from Gurgaon, Haryana
            Mar 3, 2012
            Resolved
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            Resolved

            Address: Delhi

            I always use to recharge my phone from paytm.
            this time when i tried to recharge, money got deducted from my account and i got no balance in my phone.
            This happens twice.. today
            Orders numbers: 20342515, 20343265, 20343673, 20347437
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Customer,

            We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

            Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

            We have checked your Order history on www.paytm.com. We request you to send us the bank statement in order to resolve this issue as early as possible.

            Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

            Best Regards,
            Paytm Customer Care
            [protected]@paytm.com
            i have recharged 444 against my phone [protected] on 29th april but it was failed as well as but the said money has been deducted from my account. pl do the needful earliest.
            my order no. is[protected]
            i do recharge throug paytm for dth . the customer recharge is failed . but not refund my amount to my account through net banking
            Sir, I went for online data card recharge of my Vodafone no. [protected] thru paytm for Rs 451 thru Indian bank net banking on 31.3 15. The paytm order is [protected] ref no.[protected]/3/15 20:32-Indian BankThough money was deducted from the bank account, the mobile recharge was unsuccessful and am still to get back the money. The second Vodafone data card recharge of Rs 451 by paytm was unsuccessfull.paytm [protected]/paytm/thru net banking ref no.[protected]/4/15 19:19- Indian Bank.I have a net loss of Rs 902 twice due to the online recharge. Kindly do the needful to get back the money.
            ORDER NUMBER :[protected]
            DATE OF RECHARGE : 12 JAN 2015
            COMAPANY HAD DEDUCTED MY 97 RS OF RECHARGE FOR INTERNET AND SHOWN SUCCESSFULL AT APPLICATION BUT I HAD NOT GOT REQUURED DATA.. PLEASE TAKE LEGAL ACTION.. THIS COMPANY HAVE NOT ANSWERED MINE ANY OF THE EMAIL ANSWERS.
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              bhadauria2338
              from Delhi, Delhi
              Mar 3, 2012
              Resolved
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              Address: North Delhi, Delhi

              Dear Sir/Madam

              My airtel mobile number is [protected] recharging to paytm online 23:10 hours and my bank a/c payment double debited pl z refund my one time payment fast,included Bank Statement(Oriental Bank of Commerce)
              pl z find cyber receipt attachment and pl z confirmed me

              Mr.Uday Singh Bhadauria
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear Customer,

              We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

              Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

              It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.

              In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.

              Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.

              Best Regards,
              Paytm Customer Care
              [protected]@paytm.com
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                S
                Shiven.anand
                Mar 3, 2012
                Resolved
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                Resolved

                Address: West Delhi, Delhi

                I have tried to make a transaction on paytm.com they are into online shopping, which provides a platform to recharge mobile phone online. I have made an attempt to recharge my phone using my credit card, but my transaction got failed and my card was charged with Rs. 500. I have sent several email to paytm.com at [protected]@paytm.com, but I am yet to receive any revert from them. They have not mention any number on which customer can reach them in case of queries. I feel hopeless and cluesless about whom should I approach for my refund of Rs. 500. I am writtting to you with a big hope that you might help me raising my issue to the concerned person at paytm.com and help me get my refund. Following is the transaction number for reference.

                Transaction Number:
                [protected]

                I am reachable at shiven.[protected]@gmail.com and my phone number is [protected].

                Shiven Anand
                Aug 13, 2020
                Complaint marked as Resolved 
                i am angela...i felt worst exprnce with paytm..i did rechge 4 my bf..he was shoutng n abusng me jst bcz i said him i had dne d recharge alrdy on ur no..but wen i cnfmed tat pay tm hvnt dne any rchge on his no i got like beatng my head to d walls n felt to disgustng..i want paytme to refnd my mony back othrwse i will go 2 d court .. my bf is a captain in army so he will 2 fght 4 d fraud u paytme did 2 me..fraud n cheat! ..how can u pple play with d sntmnts of inncnt pple?i want my 3000 bugz whch u fraud and disgsng pple took away.fraud and disgstng site on the web..pple dnt ever trust thez pple ever.
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                  D
                  divakar.verma
                  from Nilokheri, Haryana
                  Mar 1, 2012
                  Resolved
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                  Resolved

                  Address: Unnao, Uttar Pradesh

                  Dear sir/mam,
                  I am Divakar Verma From Unnao. At 07/02/2010 i want to recharge my tata sky dth account online through www.paytm.com, my tata sky account no is [protected] in the name of mr. Shiv kumar verma , but due to internet faille or any other resign transaction is not completed but a amount of 250rs is deducted from my account whose a/c no is [protected] at Panjab national bank branch Unnao. The mode of payment is debit card of pnb bank, and transction no is POSP/10001001/[protected]/[protected] given by branch. but my dth tata sky a/c is not active then after waiting 5-6 hour we recharge our dth a/c by dealer of dth.
                  After this i called to tata sky hellpline no, they said to me for complain to our bank branch i did this my complain no in pnb bank is 57229277. Bank says that tata sky is received the payment but tata sky is still refuse that they doesn't receive the amount and they give me a request no that is 1-[protected], but still i doesn't receive my amount back.
                  Please help me.





                  Cyber Receipt Date:07/02/12 12:20:20 PM




                  ___________________________________________________________________________



                  Transaction Details

                  ___________________________________________________________________________



                  Account Number : [protected]

                  Transaction Date : 07/02/12

                  Transaction Amount : (INR)250.00

                  Transaction Type : DR

                  Transaction Description : POSP/10001001/[protected]/[protected]








                  _____________________________________________________________

                  Thanks
                  Divakar verma
                  mobile no - [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    R
                    rk_desu
                    from Hyderabad, Telangana
                    Mar 1, 2012
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    Hi,

                    I have done a Recharge of Rs.200 for Airtel mobile number [protected] on 09th Feb 2012 through paytm.at that time the status is showing as payment failure but the amount has been dedited from my HDFC bank account number.
                    Till now i did n't get the amount refund back to my account. the payment transactions for the transaction is as below.

                    CCA12BGXR531-Avenues India Ltd Ref.No:[protected] Date 09/02/2012.

                    Please check and return back the amount of Rs.200/- ASAP.

                    Regards,
                    Ravindra Kumar
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear Customer,

                    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                    Amount of Rs.200 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                    You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                    You may also watch our videos for more information: http://vimeo.com/paytm/videos

                    Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://vimeo.com/33272839 for more details on our refund process.

                    Best Regards,
                    Paytm Customer Care
                    [protected]@paytm.com
                    Dear Sir/Madam,

                    I had made two recharges( one for Rs. 225/-Order No.[protected] and one for Rs. 1650/- Order No.[protected] on my mobile no. [protected] on 24th April 2012. Both the recharges showed successsful but my mobile was not recharged. I wrote mails as advised on PAYTM website but i did not received any response. Kindly Do the needful and make refund of both amounts.

                    Kind regards,

                    Vishwajeet Ranjan Mishra

                    alternate mob no. [protected]
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                      R
                      ravibki
                      from Agra, Uttar Pradesh
                      Feb 28, 2012
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                      Address: Jaipur, Rajasthan

                      dear sir i have recharged of rupees 50 by means of www.paytm.com . but unfortunately my recharge was not successful and 50 rupees has been debited from my punjab national bank account. i mailed them many time but they did not returned my money .please take right action against paytm. this is the order number of my transaction no 19052591
                      Dear Customer,

                      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                      It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.

                      In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.

                      Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.

                      Best Regards,
                      Paytm Customer Care
                      [protected]@paytm.com
                      my mob no [protected] no recharge
                      my no.[protected] has not been recharged .plz look into yhe matter
                      my net banking balance is not Transferred to Bank .web site www.paytm.com
                      my axis bank account balance debit www.pay tm.com
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                        P
                        pritesh modi
                        from Mumbai, Maharashtra
                        Feb 24, 2012
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra

                        My recharge was not done and payment was debited and paytm shows folliowing order status


                        =============================================================================
                        Your Order Summary
                        Order Number: 19316181
                        Order Date: 24-Feb-12 11:22:19
                        S.No.
                        1
                        2
                        3
                        4
                        5
                        Description
                        Recharge of Rs.124 for Uninor mobile number [protected]
                        Rs.50.0 coupon of Dominos (Coupon Code : PAYTM15)
                        Rs.85.0 coupon of Dominos (Coupon Code : ADV05)
                        Rs.100.0 coupon of Monginis (Coupon Code : ANHQ1 )
                        Rs.100.0 coupon of Mithaimate.com (Coupon Code : SPC100PAYTM)
                        Net Payment Received
                        Status
                        Recharge Success
                        Delivered
                        Delivered
                        Delivered
                        Delivered
                        Amount (Rs.)
                        124.00
                        0.0
                        0.0
                        0.0
                        0.0
                        Rs. 124.00
                        Payment Mode:
                        Rs.124.00 paid by Net Banking (Axis Bank). Your bank reference number is 33965150
                        Note : This payment may appear in your Bank statement as "Avenues India Ltd"
                        Customer Services
                        For any query, you may contact us at [protected]@paytm.com
                        Please do mention the Order Number if you wish to contact us for any issues related to this order.
                        Terms & Conditions
                        All purchases made on www.paytm.com (including your Order Number[protected] are bound by the Terms & Conditions provided
                        on our website at http://www.paytm.com/termsConditions.htm
                        This electronic receipt was generated on 24-Feb-12 11:38:04









                        Your Order Summary
                        Order Number: 19316181
                        Order Date: 24-Feb-12 11:22:19
                        S.No.
                        1
                        2
                        3
                        4
                        5
                        Description
                        Recharge of Rs.124 for Uninor mobile number [protected]
                        Rs.50.0 coupon of Dominos (Coupon Code : PAYTM15)
                        Rs.85.0 coupon of Dominos (Coupon Code : ADV05)
                        Rs.100.0 coupon of Monginis (Coupon Code : ANHQ1 )
                        Rs.100.0 coupon of Mithaimate.com (Coupon Code : SPC100PAYTM)
                        Net Payment Received
                        Status
                        Recharge Success
                        Delivered
                        Delivered
                        Delivered
                        Delivered
                        Amount (Rs.)
                        124.00
                        0.0
                        0.0
                        0.0
                        0.0
                        Rs. 124.00
                        Payment Mode:
                        Rs.124.00 paid by Net Banking (Axis Bank). Your bank reference number is 33965150
                        Note : This payment may appear in your Bank statement as "Avenues India Ltd"
                        Customer Services
                        For any query, you may contact us at [protected]@paytm.com
                        Please do mention the Order Number if you wish to contact us for any issues related to this order.
                        Terms & Conditions
                        All purchases made on www.paytm.com (including your Order Number[protected] are bound by the Terms & Conditions provided
                        on our website at http://www.paytm.com/termsConditions.htm
                        This electronic receipt was generated on 24-Feb-12 11:38:04
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear Customer,

                        We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                        Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                        Amount of Rs.124 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                        You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                        You may also watch our videos for more information: http://vimeo.com/paytm/videos

                        Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://vimeo.com/33272839 for more details on our refund process.

                        Best Regards,
                        Paytm Customer Care
                        [protected]@paytm.com
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                          S
                          sreedharavarma
                          Feb 21, 2012
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Today I have tried made PayTM money by using my sbi netbanking. But its showed an error message after the amount got deducted from the bank. Same thing happened second time aswell as I was trying to recharge my vodafone mobile.

                          So total 222+222 = 444 rupees got deducted from my sbi and its no where in PayTM. Please take an immediate action on this and revert the amount to sbi account, which I have used for these transactions. Please respond immediately. Even I have made emails multiple times to '[protected]@paytm.Com'. But till now I haven't got any acknowledgement regarding this.

                          My mobile number:* [protected]*
                          [protected][protected]-------
                          this is the response I have seen in the PayTM portal 'https:/Paytm.Zendesk.Com/Requests'

                          #[protected] fdbk:[rchf]:"today I tried made paytm money by using my sbi netbanking. But its showed an error message after the"

                          customer feedback

                          topic: recharge failed
                          user agent: mozilla/5.0 (windows nt 5.1) applewebkit/535.11 (khtml, like gecko) chrome/17.0.963.56 safari/535.11
                          browser: chrome
                          platform: not detected
                          user ip: 202.61.103.30

                          user name: sreedhara varma
                          email ID: [protected]@gmail.Com
                          account ID: [protected]
                          operator circle: tata docomo-karnataka
                          order no:
                          feedback message: today I tried made paytm money by using my sbi netbanking. But its showed an error message after the amount got deducted from the bank. Same thing happened second time aswell as I was trying to recharge my vodafone mobile. So total 222+222 = 444 rupees got deducted from my sbi and its no where in paytm. Please take an immediate action on this and revert the amount to sbi account, which I have used for these transactions. Please respond immediately.

                          My mobile number: [protected]
                          [protected]

                          previous order info:
                          account no: [protected]
                          last order no: 18925177 from vodafone-andhra pradesh
                          [protected][protected]

                          please do the needful immediately.

                          Thanks in-advance,
                          sreedhara varma
                          bangalore
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          PayTM.com — Twice recharge deduction for one recharge

                          For my one recharge, twice deduction of money was took place as I recharged from paytm.com
                          My order no is 4336160. And recharge was of Rs 299 which was deducted twice from my account.

                          Please return my extra deduction.
                          I am extremely angry, due to my extra deduction on one recharge.
                          Dear Customer,

                          We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                          Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                          It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.

                          In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.

                          Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.

                          Best Regards,
                          Paytm Customer Care
                          [protected]@paytm.com
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                            Paytmcustomer
                            from Chandigarh, Chandigarh
                            Feb 16, 2012
                            Resolved
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                            Resolved

                            Address: Dakshina Kannada, Karnataka

                            Hi,

                            I had transferred some fund from my ‘Paytm Cash Account’ to my Bank Account on 12th Feb. Please find the details below:

                            Date Order No. Details Paytm Cash (Rs)
                            2/12/2012 15:21 17851039 Transferred to Bank 296

                            But, till date the amount has not been credited back to my Bank Account. Neither have I got the Transfer Details from Paytm (as claimed in their FAQ) so I could contact the Bank about the same.

                            I have send frequent e-mails to the Paytm Customer Care but there is no reply from there end.

                            Kindly look into it on urgent basis.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Customer,

                            We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                            Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                            It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.

                            In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.

                            Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.

                            Best Regards,
                            Paytm Customer Care
                            [protected]@paytm.com
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                              Paytmcustomer
                              from Chandigarh, Chandigarh
                              Feb 16, 2012
                              Resolved
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                              Resolved

                              Address: Dakshina Kannada, Karnataka

                              Hi,

                              I had recharged my BSNL Karnataka Number via ‘Paytm’ and paid the required amount of Rs.100 via my ICICI New Banking Account.

                              The status of the Recharge in my Paytm login has been shown as Successful but I have not received the recharge amount on my Mobile.

                              The Order Number for the Recharge is 18339973.

                              I had send frequent e-mails to the paytm customer care but there was no reply from there side.

                              Please look into the issue and retrieve with the details on urgent basis.

                              Thanks.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Customer,

                              We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                              Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                              Amount of Rs.100 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                              You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                              You may also watch our videos for more information: http://vimeo.com/paytm/videos

                              Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://vimeo.com/33272839 for more details on our refund process.

                              Best Regards,
                              Paytm Customer Care
                              [protected]@paytm.com
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                                D
                                disahoo
                                from Pune, Maharashtra
                                Feb 14, 2012
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                                dear sir,
                                i had recharged my airtel mobile number with an amount of 50 and the amount was deducted from my axis bank account but mobile number is not recharged .till now the amount is neither refunded to my bank account nor to my paytm cash balance.please tell me what to do now
                                Dear Customer,

                                We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

                                Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                                Best Regards,
                                Paytm Customer Care
                                [protected]@paytm.com
                                I have make online recharge on 28.03.2012 for my MTNL Dophin prepaid Mobile number with Rs. 200/-. Now 5 days have past but the recharge is not yet made by MTNL. My SBI Account is debited (Mobile No. [protected] transaction ID No.[protected]. Still I have not receive any top up or amount abck. Request you to kindly recover my Rs. 200/- from MTNL immediately. Regards.
                                My paytm account was not been credited after transfering money from my SB a/c. Payment id is[protected] dtd 09/04/2012 trough icici bank.Pl. look into the matter and do the needful as earliest.Amar Prakash.
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                                  G
                                  GunaShetty
                                  from Noida, Uttar Pradesh
                                  Feb 8, 2012
                                  Resolved
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                                  Resolved

                                  Price Talktime Validity Description 48 24 365 days Local R-R Calls50p/m.
                                  Local R-Others Calls- 60p/m ,STD R-R Calls- 50p/m ,STD R-Others Calls- 60p/mHi,

                                  I got a sms saying you have recharged Rs 48, but when i check my account
                                  balance it shows Rs 0.10 only. I was expecting Rs 24 to be credited with
                                  365 Validity. Instead i see R to R 1000 min has been credited. I am
                                  interested in R to R free local calls. I was not looking for validity for 365
                                  days and Rs 24 talk time.

                                  Please find the screen shot attached for reference. which is showing the wrong information on recharge denominations.

                                  When I contacted I got this response as below:
                                  Your request (#[protected] has been deemed solved.

                                  To review, comment and reopen the request, follow the link below:
                                  http://paytm.zendesk.com/tickets/[protected]




                                  Aditya, Feb 03 18:03 (IST):
                                  Dear Guna ,

                                  We regret the inconvenience caused to you.

                                  We would like to share with you that the amount of talk time or any other benefit that you may receive for a particular recharge value is controlled entirely by <Reliance GSM>.

                                  We recommend that you contact <Reliance GSMr> Customer Care to confirm the benefits associated with your requested recharge value.

                                  Best Regards,
                                  Aditya
                                  [protected]@paytm.com

                                  Thanks,
                                  Guna
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    sudhirupa
                                    from Kolkata, West Bengal
                                    Feb 4, 2012
                                    Resolved
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                                    Resolved

                                    I recharged my mobile no- [protected] ( Reliance GSM- Kolkata) from Paytm.com of Rs 1002. I got an SMS from reliance that recharge could not processed. I wrote many mails to Paytm regarding this but they are not replying till now.I have made order on 1st Feb 2012 my order id[protected] and Mob- [protected] and bank transaction id is 139423. Please help me in this regard as this company looks like fraud as they do not have any customer care no and physical address. I have cheated by this site. Please help as I have lost huge amount.

                                    Regards,
                                    Sudhir
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    I recharged my vodafone mobile on 08/02/2012 but its recharge failed.order no[protected] Rs.50 debited from my account on same day.but till date i have not received my money . so pls refund me the amount.
                                    Dear Customer,

                                    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                    It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.

                                    In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.

                                    Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.

                                    Best Regards,
                                    Paytm Customer Care
                                    [protected]@paytm.com
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                                      H
                                      habeeb.svg
                                      from Chennai, Tamil Nadu
                                      Jan 25, 2012
                                      Resolved
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                                      Resolved

                                      Address: Coimbatore, Tamil Nadu

                                      paytm id: [protected]

                                      Bill no :8523609

                                      I have given a request for my mobile [protected] on 10.11.11 .the amount has been deducted from my account But the recharge was Failed. Paytm has'nt Refund the amount Yet.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      I have done a rechare request through paytm.com on 16.11.11 to the number [protected]. the recharge was not received But money has been debitted from my account.
                                      Id: [protected]
                                      product number:9002749
                                      Dear Customer,

                                      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                      We have checked your Order history on www.paytm.com. We request you to send us the bank statement in order to resolve this issue as early as possible.

                                      Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                                      Best Regards,
                                      Paytm Customer Care
                                      [protected]@paytm.com
                                      Dear Customer,

                                      We are very sorry to read your issue here. Best way to resolve any concern is to send an

                                      email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your

                                      issues.

                                      Remember at Paytm your trust is foremost. Your money is yours unless you have received your

                                      recharge. That’s our promise!

                                      We have already completed the refund process of Rs. 50 from Paytm side for our Order Number 9135957.

                                      Remember, if you do not see this balance in your bank account yet, it is because your bank

                                      does not reflect this refund instantly. You could check with them on time it takes for such

                                      refunds to show up.

                                      Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may

                                      also know more about our refund process by clicking this link: http://vimeo.com/33272713

                                      Best Regards,
                                      Paytm Customer Care
                                      [protected]@paytm.com
                                      dear sir
                                      i have recharge my mobno-[protected] .rup-49
                                      payment is succesful but my mobile is not recharged .refno[protected] & order no.18829877
                                      i do not get my money return
                                      dear sir
                                      i have recharge my Data card - [protected] .rup-49
                                      payment is succesful but my data card is not recharged .refno[protected]IGJ0754250 TRANSFER TO [protected] PAYTM MOBILE SOLUTIONS & order no.[protected]
                                      dear sir
                                      i have recharge my Data card - [protected] .
                                      [protected]
                                      Reliance Netconnect+ # [protected]
                                      ₹350 Payment in progress )
                                      rup-49
                                      payment is succesful but my data card is not recharged .refno[protected]IGJ0754250 TRANSFER TO [protected] PAYTM MOBILE SOLUTIONS & order no.[protected].


                                      please refund ASAP.

                                      Paytm — Without Recharge Deduct my Balance

                                      Dear sir, mere mobile no [protected] me recharge nahi hua hai aur account me se 20 rs didect ho gaye hain please refund the amount. DC Transaction no. [protected] amount 20 Rupees order no.[protected]

                                      Recharge incomplete - Comment #2415489 - Image #0

                                      Paytm — recharge order didn't placed

                                      I recharged my number through pay tm yesterday but still that recharge is not done even paytm not responding me.I beard financial loss because of this by quoting high call rates.

                                      Recharge incomplete - Comment #2415621 - Image #0
                                      Recharge incomplete - Comment #2415621 - Image #1
                                      Recharge incomplete - Comment #2415621 - Image #2
                                      Recharge incomplete - Comment #2415621 - Image #3

                                      Paytm — Non created of amount/no refund of amount of mob 7599056245

                                      I have rechared my mob [protected] for rs 251/- vide ref no [protected] on 16 april 2015 through paytm for net pack but no amount created/activate of account till date. You are requested to solve the problems at the earliest.

                                      Paytm — remove my number

                                      My Name is Sumit Sharma Someone Registered My Reliance Mobile number - [protected] on paytm without my concern. So please remove this From Your Database its an humble request.

                                      Paytm — recharge not done please return money

                                      6recharge the mobile number [protected] but its not done plz return money my order no[protected] &amp;[protected]

                                      payment done but product not received

                                      Sir i have done online shopping from paytm but my product is not delivered to me as i have done online payment .its more than one moth i have ordered but my product not recieved. My order number is[protected]
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                                        S
                                        suvidyaram
                                        from Delhi, Delhi
                                        Jan 24, 2012
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        SIR,
                                        I HAVE TRIED TO ONLINE RECHARGE OF RS. 750 ON MY MOBILE NO. [protected] FROM PAYTM WEBSITE ON 09.12.2011 AT 10.00 P.M.THE AMOUNT WAS PAID THROUGH MY VISA CREDIT CARD OF ANDHRA BANK. THE PAYTM ORDER NO. IS 14124561. HOWEVER THE SAID RECHARGE WAS NOT COMPLETED AND THE MONEY IS STILL PENDING WITH PAYTM WEBSITE. THEREAFTER I HAVE TRIED 10-12 TIMES TO RECHARGE MY MOBILE BUT THE RECHARGE WAS UNSUCCESSFUL.
                                        I THEREFORE REQUEST YOU TO KINDLY LOOK INTO THE MATTER AND GUIDE THE PAYTM WEBSITE EITHER TO RETURN MY MONEY WHICH I HAVE TRIED TO ONLINE RECHARGE OR GET MY MOBILE RECHARGE OF RS. 750/- AT THE EARLIEST

                                        MR SUVIDYA RAMDHARNE
                                        [protected], [protected]
                                        EMAIL- [protected]@gmail.com
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Customer,

                                        We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                        Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                        Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

                                        Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

                                        You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                                        To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

                                        Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also watch our videos for more information: http://vimeo.com/33272839

                                        Best Regards,
                                        Paytm Customer Care
                                        [protected]@paytm.com
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