PayTM Mobile Solutions Complaints & Reviews

paytm id: [protected]

Bill no :8523609

I have given a request for my mobile [protected] on 10.11.11 .the amount has been deducted from my account But the recharge was Failed. Paytm has'nt Refund the amount Yet.

SIR,
I HAVE TRIED TO ONLINE RECHARGE OF RS. 750 ON MY MOBILE NO. [protected] FROM PAYTM WEBSITE ON 09.12.2011 AT 10.00 P.M.THE AMOUNT WAS PAID THROUGH MY VISA CREDIT CARD OF ANDHRA BANK. THE PAYTM ORDER NO. IS 14124561. HOWEVER THE SAID RECHARGE WAS NOT COMPLETED AND THE MONEY IS STILL PENDING WITH PAYTM WEBSITE. THEREAFTER I HAVE TRIED 10-12 TIMES TO RECHARGE MY MOBILE BUT THE RECHARGE WAS UNSUCCESSFUL.
I THEREFORE REQUEST YOU TO KINDLY LOOK INTO THE MATTER AND GUIDE THE PAYTM WEBSITE EITHER TO RETURN MY MONEY WHICH I HAVE TRIED TO ONLINE RECHARGE OR GET MY MOBILE RECHARGE OF RS. 750/- AT THE EARLIEST

MR SUVIDYA RAMDHARNE
[protected], [protected]
EMAIL- [protected]@gmail.com

sir on 3jan2012 i have recharged to mtsblaze of rs 698 through the paytm website from my savingsbank a/c netbanking the status of recharge is failure and also the amount is debited from my a/c the order numder 13450211 so enquire and credit ma amount

my airtel digital TV recharge was not done but payment debit from my hdfc bank account pls help my order number is 13419583
my bank reference number was [protected]
pls help me on that matter

SBI ref number IG84544723

but payment failed in paytm.com for recharge of my idea number [protected] for rs 149

my order number in paytm.com is 13385643

Hello Guys,

I used this pathetic website PayTm.com; i was lured by there website design/look. I also thought, that it would be a reliable company, but when i done the transaction from this website, then i got to know, that how horrible there service was.

I paid :-
Rs.100 for recharge of my mobile + Rs.10 Coupon of www.IndiaPlaza.com = Rs.110/-

So, when i used that coupon on IndiaPlaza.com; they people say, that it is a Invalid Code, so regarding this i wrote to Paytm.com on 17th of December 2011; but it's been 10 days and i haven't got a single reply from that company, Neither Paytm.com nor Indiaplaza.com has responded to my mails.

I think this "Paytm.com" is totally fraud, because they do not even have listed their :-

1. Complete Office Address
2. Phone Number

I think this is the only way, through which these guys, earn money; by cheating their customers.

So i should suggest, never pay through PayTm.com. (CHOR KAHIN KE - NOOOOOOO PAYTM)

Dear
sir,
i pradip das, i 2 recharge 1 mobile number,number is -[protected], sir paytm.com recharge not success but credit my bank account not back my money recharge order no[protected]/12522069. dear sir kindly action.

I have tried to recharge my MTS Datacard [protected] 2 times for 198 from www.paytm.com. I made the payment with my HDFC Credit Card. Both times, the website showed HDFC has rejected your payment while I received the SMS from the bank that payment has been successful from my credit card. And the transaction reflects on my Credit Card Statement which means paytm has received the amount but never recharged my datacard.

It has happened twice. First time on 8 Dec and second time on 25 Dec.
ORDER NO : 12472441

Thank you.
Khushoo Mahajan
[protected]
[protected]@gmail.com

i have reacharged mobile no.[protected] with rs.1310/ through paytm.com order no.12055177 on 21/12/2011 but it has not reacharged and i want that my money will transfer to my bank account also want confirmation massage to my contact no.or e mail id.

hello,
I recharged my reliance number through Paytm.
it shows successful on paytm site but a msg comes from reliance:
Dear Customer your request could not be processed. Please try again. We regret the inconvenience. Thank You. Reliance.

I talked to the customer care they told me that my transaction of rs 99 is failure.
My payment is deducted from my account.
Please solve this issue
Reliance Number: [protected]
Order Number: 11079645
Transaction Date: 10-Dec-11 11:39:09
Transaction Number: [protected]

i mailed on paytm many time but they dont even reply to my mail...
this site is fraud...

Thanks
Anuj
anuj.[protected]@gmail.com

I tried to recharge but unfortunately page got error after ICICI net banking
at ccavenue page and money deducted from my Account.
Please find the details bellow and do needful.
Order Number: 11255909
Transaction Date: 12-Dec-11 12:26:12

Hi
On 1st December I have recharged mobile [protected] through paytm recharg in of rupees 50 but mobile is not recharg. that time my money was deducted from my bank account. after 8th day my money not refund. i hope you refund my amount shortly. thanks

money deducted recharege not done
Hi
On 1st December I have recharged my mobile [protected] through paytm rechargw in of rupees 50 but at that time my money was deducted from my bank account but I didn't get mobile recharge.now it is going to pass 5th day but their is response.

Guys I have sent you repeated mails that my ID "[protected]" is not working and you guys repeatedly say that the password is sent to my mail but the password that is sent is not working for the 12th time now...

Please show some competency...

Dont just repeat whats on your standard template, your advice is not working...

If you want I can forward the password mail to you guys you can check it yourself.

Or please call me to fix the issue straight away online.

This is very very irritating and shows your carelessness, irresponsibility and competency level... (Because this is not the 1st or the 2nd or the 3rd or the 4th or the 5th time I'm complaining about the same issue, this is nearly the 12th time.)

Regards,

PAYTM RECHARGE FAILURE AND MONEY HAS BEEN DEDUCTED FROM ACCOUNT

This is the 7th day I have been waiting for the money to get reflected in my bank account. I have already wrote more than 10 times to paytm care. But whoever handles my request will get back to me with the same response "kindly contact bank".. as they have insisted me I DID contact bank and the reply was that there has not been any pending transactions from paytm to my account. They told me to tell paytm so that they can initiate the refund process once more. But the thing that make me angry is that in the beginning, when I wrote the mail first time, I told paytm care to give my money back through paytm cash balance and not through bank account. Why the hell they initiated the process to my bank account. That means they purposefully do this , so that we will forget about our money after feeling tired... anyways the order number is 9743653. Kindly give me my money back. I am fed up with paytm services and customer care. Give value to your customers and not money.... okay???

And I do not want to hear any more excuses like," its beyond our limit, kindly contact bank, etc etc".. okay... I need to get the money back immediately... if not I will be forced to file a complaint to the concerned.... this is the last chance I am giving you.. because I have lost my patience.... and my message to paytm users... don't trust paytm until and unless they provide better servioe and customer care..try to implement a 24 hours working customer care phone number.... as I have already quoted my order number is 9743653.... I look forward to your reply...

if you want me to mention the ticket numbers, I will do that... please resolve my issue, I do not want any empathy or sympothy from paytm side.... just give me my money back... I won't rely on paytm till I get the refunded money... if you are not going to resolve this like before, then you will have to face serious consequences.. I am damn serious about this..

The date of recharge was 25th Nivember 2011 and today it is 3rd December 2011... i can't wait anymore

Order No: 9411601

I made a successful recharge of my Docomo Mobile but I didn't get a Rs. 400 Sunglassesindia.com Coupon which I purchased along with Recharge.

When I talked to "[protected]@paytm.com", Mr. Harihar was allocated to the Query. He said after few days that we will soon send you an email of Rs. 400 Coupon which I never received. When I tried to talk on this email address again and again...my Query was closed which was open and handeled by Mr. Harihar.

These guys do not have a contact number where we can talk to them. I'm looking forward to hear from them very soon.

Ashish

Dear Madam

I am Nirmalya Goswami I have rechared my Tata Sky on 28/11/2011 od Rs.400, but till date my the mentioned amount has not reflected in my Tata Sky Account I am sending my HDFC Credit card statement highlighted by me, after that I am rechrge my Account on 30.11.2011 this is done thorugh Paytm.com they told me the bank not yet paid the amount and Tata Sky also told like that but my statement showing the debit please do the needful because paytm.com fraud me not only now even before various time it should be banned.

Regards

Nirmalya Goswami
[protected]

hello i recharged my airtel dth Rs.310/- id no [protected] date 11/11/2011 time 4:46 pm order no 8628913 throu pnb dabit card but transaction is failure not recharged my airtel dth . and the amount is debited form my pnb acount .
so please refund Rs. 310/- in my pnb acount [protected]

thanking you
nand lal verma

yesterday on 07 nov2011 at 19:00hrs i had made a recharge of RS 50 on my vodafone m.no - [protected] but recharge has not been done and the amount has been debited .
my order no is 8328349 ,when i gone to query through paytm account then they have given the statement about the payment failure but payment has been
recived. and also payment balance is not showing in paytm cash account so you are kindly requested to go through my complain and solve this problem.

Dear sir,
,my order number is 7553385.i recharged the number (BSNL [protected]) but failed. i have given repeated mail for return my amount . i got mail that you have credited rs 24 in my paytm cah account. i am sending my screenshot of paytm cash account.it is clearly showing tha paytm cash balance is 0.00. so to whom you have credited . i want immediate reply. you are not responding properly. i am sending mail to refund my amount you are replying to give feedback? you are understand the problem or not?

regard
saroj
mob:[protected]