PayTM Mobile Solutions Complaints & Reviews

Dear Vijay,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We just completed the refund process of Rs. 900 from Paytm side .

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

19570423 V2TH 200.200.100.100.60.MD NUMBAR [protected] FEFUD

reccharge not done but payment is done
I Ms.Rahul Patil had done mobile recharge of BSNL of Rs50/- the recharge is not done but payment is been deducted, when I email on [protected]@paytm.com they replied you send the statement. I did it but my amt is not refund. The recharge is done on 02-Oct-11 15:01:51 for mobile no. [protected] order no.5857632.

Dear Rahul,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

We have already completed the refund process of Rs. 50 from Paytm side.

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

PAYMENT DEDUCTED BUT MOBILE NOT RECHARGED
I recharged with paytm.com of Rs.100. Money has been deducted from my bank account but mobile not recharged. I contacted paytm.com through email. but there is no address & phone number is given on the website..I got my Rs.100 in paytm cash balance back but Neither i m able to transfer the money in my bank account nor i can use the balance for recharge from the same side..after several email conversation they r not giving their address or phone number through which i can contact them directly...

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the Order number and the mobile number at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

PAYMENT DEDUCTED BUT MOBILE NOT RECHARGED
I recharged with paytm.com of Rs.50. Money has been deducted from my bank account but mobile not recharged. phone number is [protected]... but at that time my money was deducted from my bank account..Kindly recharge my phone with this amount or refund it to my account back...

I recharged with paytm.com of Rs.48. Money has been deducted from my bank account but mobile not recharged. I contacted paytm.com through email. but there is no address & phone number is given on the website.

I recharged for Tata Docomo No. [protected], but recharge failed by using sbi net banking payment transfer to 23-Dec[protected]Dec-2011) TO TRANSFER INB Avenues India Pvt. Ltd CCA11LEKY582IG82760444 TRANSFER TO [protected] AVENUES INDIA PRIVATE 48.00 sbi ref no. IG82760444. And 48 rupees debited from my account. Kindly recharge my phone with this amount or refund it to my account back... pls. kindly reply me.
my Email ID- [protected]@gmail.com
Mob. No - [protected]

I have recharged with paytm.com of Rs.351/- in VODAFONE mobile
No. [protected] on 01 Nov-2012 at 05:00:54PMIST vide order No. 54485425 and banking transaction id number (*CCA12KLQV840IGD7862751) TRANSFER TO
[protected] AVENUES INDIA PRIVATE*. Subsequently I have received a msg from my bank that money Rs-351/- has been debited from my account.
In this regard, it is intimated that the said amount has not been credited in my mobile No.[protected]. Accordingly I approached
customer care paytm care through my mail id abdul71.[protected]@gmail.com on 2nd Nov 2012.But they are just giving me sweet dose till then.It is very shame full that after two months the amount has not refund back.
Once again you are requested t refund my said amount back to my account or recharge my mobile at the earliest.
Regards,
ABDUL HAMID
M/No.[protected]

Although I can't comment on why your recharge failed. You can contact [protected]@paytm.com with your order number and ask about the recharge. If you have not received your recharge, they refund the amount within a week. I recharge using paytm many times and I have faced a similar issue where recharge was not done. But in that case my money was refunded within 2 days of contacting them.

Although they will not help if you have selected wrong recharge value.

Hope it helps you.

Dear Pankaj,

We have checked with the operator and they have confirmed that the recharge has been successfully delivered. The reference number that we have received from the operator for your recharge transaction is[protected]EA. We request you to kindly contact Vodafone Customer Care to confirm the status of your recharge.

In case you require any other assistance then please do contact us directly at [protected]@paytm.com.

110 KA RECHARGE KA REFAND NAHI AYA

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Hope your issue has been resolved.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

This seems to be a fraud site. Many people have been cheated, including me. pl read my complaint dated 11.8.2012

i made a rechage of airtel 50 rupees but it was not recharge but account was deducted. i recharge
with netbanking of SBI account. neither my mobile no [protected] recharge nor meet the order no. pl make the recharge or credit the amount.
my transaction detail is below
to transfer- inb aveneus india pvt ltd
ref no-CCA12DGQB669IG99991945 transfer to [protected]AVENUES INDIA PVT LTD

Sir on 24-Sep-11, I recharged my mobile with Rs.57(which credit 125 minutes free video call duration) for the No. [protected]. The amount Rs.57 is debited from my bank account, but not yet credited for my above said number. Just i received one message from PayTM that "Your recharge is success". Please consider my query and refund my amount. My order No: 5316582

plese i have not my mobile recharge
my pos prch no is 879762 cc avenues sbi pg

I tried the website on 28/09/2011 for getting my phone recharged for the amount of Rs. 100. The amount has been debited from my account but i haven't received the balance yet. POS PRCH
POS 905531 CCAVENUES SBIPG is the pos nomber that i got

i have richrj my mono [protected] 100/- &200/- ru 300/- amount my benk ac but i have not ticived the balnce yet

I tried the website on 12/12/2012 for getting my phone recharged for the amount of Rs. 44. The amount has been debited from my account but i haven't received the balance yet.

This is with reference to Order no: #[protected] Fri Nov 07 2014.

I asked for Recharge of Idea Mobile [protected] for Rs.202.

The amount was deducted from may HDFC bank account with ref. no. [protected] dated[protected].

I waited for long time but didn't received any message from Idea. When I didn't received the SMS from Idea, I booked a complaint at Paytm customer care.

On 09/11/2014, Mr. Ranjeet come with "Ticket #[protected]: Re: Your Recharge of Idea Mobile [protected] for Rs.202 was Successful."

I again mailed back to Mr. Ranjeet that I didn't received any net pack but now there is no response.

I am trying to their Customer care no.[protected] & [protected] but first no. is continuously engaged and second no. is temporarily suspended from service.

If they have confirmation from Idea about my mobile recharge, ask them to provide me confirmation letter from Idea. Its Paytm's responsibility to provide me services but found it very disappointing.

Sir,
I have recharged the mob no [protected] with Rs 98 on 19.04.2015 from credit card. Amount debited from my credit card and no not recharged .ticket #[protected]: Regarding Order[protected]Paytm Android App v4.3.2).

Paytm — recharge amount taken from bank but not recharged

3G recharge made for Rs. 101 today 17.5.2015 at about 21.30 Hrs for AIRTEL [protected]. Amount taken from IDBI bank. But the amount not come to mobile - NB Transaction No. 63635888 by Charles T Sundaram [protected]

Paytm — Refund Rs500

Recharge 500rs videocon id70745562 recharge unsuccessful but 500rs debited my account no. [protected] . Please solve my problem.

Paytm — Amount Not Credit

Hi Paytm Team,

I have payed amount Through foodpanda using PAYTM i have tried to pay 2 times 2 times payment not finished successfully but amount debit from my account. Please tell me how many days take for credit amount back to my account.

Txn ID [protected]
Txn ID [protected]
Txn ID [protected]
Txn ID [protected]

Paytm — did not get credit 200 in my account

did not get credit 200 in my account i recharge from credit card

Paytm — Skullcandy S2IKDZ-058 In-the-ear Wired Headphone (RASTA) headphone damage :(

sir manee inko 2 time mail ki aur mera headphone damage hai plz change kardo ena koi jawab ni mela mera ko .. nd 10 day ki Replacement warrty ve thi fir be ni mera headphone change hoye na call ki hai mera ko :( plz call me +91 [protected]

Wrong product delivered by paytm

Ordered an iPad mini 3 from paytm, order no.[protected] and guess what they deliver a ipad mini first generation. I want paytm to return this & send the described product in its place. Image proof attached.

not responding

paytm is not responding for reverse pick up of product and to refund the money. Order No.[protected]

money tannsfer

I transfer 200 rupees from account [protected]@gmail.com to [protected]@gmail.com but it didn't process. The transction is still in pending from yesterday. So please resolve my problem.

My recharge amount still not paid in my Airtel DTH id

Hello, whomever you are as I have already submitted my complain that I made a recharge on digital Id [protected] which is not mine my
Actual Airtel digital tv id is
[protected] so plz make that payment on this id... Other while I will take strict action to you people I have already generated ticket no. For my complain that is 02203762

Not working the memory card

Hi, this is my order no :[protected]. I receive the item but it not working, and heat the card . So I registered the complaint, The Ticket id:[protected] but no action or contact me. Contact no:[protected]

order not shipped in time

Dear all My order no[protected] was not dispatch in time . I m already paid amount for the date of 21/03/2015. So can u plz shipped my order .or call me . Regards Nripendra Pandey [protected]

sold product more than mrp

paytm sold me a product that was mrp 210 at price 549 can you guys please take back the product or return my money bsck order no : ORDER NO.[protected]

wrong reacharg

wrong reacharge please refund my money back to my account no [protected]Recharge of BSNL Mobile [protected]ORDER NO.[protected] CC Transaction No [protected]

id blocked

sir me ek advocate hoo mere id blocked hogaiya mujhe id unblock kardhena pls, mera rs-5946, lose hogaiya, [protected]@gmail.com, mob-[protected]

Product not match

Order#[protected] i have bought a trimmer Philips QT 4006 Trimmer cost is Rs.1349. but they have send my a iron of bajaj which cost is only 600 rs .I Was contact to paytm many tym via mail but they are not responding...

did not get refund even after 1 month of assured time, status is Due for neft since 1 month

Paytm, your customer service agents are such , they did not even bother to reply, you mother don't have any customer care number where users can talk to you.

cancel my order

Cancel my sun tv recharge orders still 12 hours in process

paytm yippee noodles free recharge

i used yippee noodles free recharge promo code . but i have not get any amount from it.

Prepaid mobile recharge of airtel 9871504651

Inspite of payment deducted from my bank bank of india vide OTP No. 4707941 and OTP transaction id 137900 dated 22 may 2016 at 4: 19 pm for Rs 50 of Airtel prepaid mobile number [protected]

Not received my order since 15 days already gone

I had purchased a gionee m2 mobile on 19/08/14 whose order no is #[protected] & AWB/Tracking ID -[protected].Aiready the amount had deducted from my account, till date not receive.piease immidiately inform about my order.

not rechared my phone 9868554038

in today morning I recharge myMTNLprepaid number [protected] with amt 10rs recharge. not sucessfull but amt has been debited in my account Two times 100.2=200, dated by 27/9/2014 and 29/9/2014 so plz refund my amount

wrong number credited

by mistake I wrote down another no. Instead of my mobile no.. And the amount is credited there ... please help me and cancel this order no. And refund my amount

transaction queued

ORDER NO.[protected] amount 1250

paytm cash back

I am order two item not receive cash back and my order no[protected] also not delivery pls veryfied that my mobile no [protected] call me

Not my recharge

Dir sir not my mobile recharge
Plesa call me sir my mobile no.
[protected].

Sir, I have paid Rs.133- towards renewal of my SUN TV subscription for one month through PAYtm on 16.01.2012.The transduction was a failure and PAY TM has sent mail to me saying that they will refund the money to me.I have paid through my HDFC NET BANKING.Till today(9days over) the money has not come to my account.Can you do anything to help me.MY ORDER NO 14798427. MY CONTACT MOBILE NO -[protected].

sir,
through paytm i have re charged for RS.655.00 on 21.02.2012 at 08.48 hours and for RS 100.00 on 21.02.2012 at 09.00 hours to SUN DIRECT for my smart card no [protected] both are recharge failure noticed but BOTH THE AMOUNT DEBITED FROM MY BANK ACCOUNT(HDFC BANK SRIPERUMBUDUR BRANCH)

AMOUNT DEBIT REFERENCE NO FOR RS. 655.00 IS[protected].02.2012:08.48 HOUR)

AMOUNT DEBIT REFERENCE NO FOR RS. 100.00 IS[protected].02.2012:09.00HOUR)

ORDER NO NOT DISPLAYED ON SCREEN JUST RECHARGE FAILURE NOTICED.

I AM A REGISTERED PAYTM CUSTOMER

please arrange to credit the amount to my bank account.

NOTE: 4 TIMES SUCH FAILURE NOTICED HOW CAN I CONTINUE

I.ALBERT, MOBILE NO [protected]

I have recharge my mobile no. [protected] on date 14th Aug., 2011 for rs 64/-. But my mobile transaction is failed and above amt. is not return back my transaction id is 3595836. I have made complaint so many tine no. is[protected] but there is not any positive responce so far.

I have recharge my mobile no. [protected] on 22nd March 2012 for rs 70/-. But my mobile transaction is failed and above amt. is not return back my transaction id is 22926765 I have made complaint so many tine no. is[protected] but there is not any positive responce so far.

THIS SITE FARDE SITE...

SAME PROBLEAM ME

transaction will be proceed but recharge is not success

Ihave recharged mobile no [protected] withrRs 101/ through paytm.com. order no5695066 on 29/09/11 at 11.07.27 but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id

i have top up my bsnl mob. no [protected](order no 5703770), (, [protected](order no. 5703958) with 100rs each but i didn't get balance although i got validity period 1 yr. now i want to replace my validity with balance of 100rs each. plz give me process and detail of charge(if any). and send me the detail on my ID mathur.[protected]@gmail.com.(mob. [protected])

I have recharged my MTNL mobile no-[protected] with Rs.110/-through paytm.com (order no.7802233) on 31/10/2011 but still thatthat has not recharged and money will not be refunded.So please i will request u to send my paytm cash balance into my paytm account..

I have recharged my UNINOR mobile no-[protected] with Rs.30/-through paytm.com (order no. 8347493) on 8/9/2011 but still that has not recharged and money will not be refunded.So please i will request u to send my paytm cash balance into my paytm account.

yesterday on 07NOV at 19:00hrs i had made a recharge of RS 50 on my vodafone m.no - [protected] but recharge has not been done and the amount has been debited .
my order no is 8328349, when i gone to query through paytm account then they have given the statement about the payment failure but payment has been
recived. and also payment balance is not showing in paytm cash accout so you are kindly requested to go through my complain and solve this problem
PLEASE MAIL ME AT [protected]@gmail.com.

I recharge my mobile (idea) no.[protected].But recharge is unsuccessful .Then I return my cash to Bank account.After return cash is not display on my account.Order no, 8165201

Ihave recharged mobile no [protected] withrRs 350/ through paytm.com. order no8488625 on 9/11/11 but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id
Raees Ahmed

Ihave recharged mobile no [protected] withrRs 50/ through paytm.com. order no[protected] on 11/12/11 but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id
[protected]@gmail.com

i have recharge videocon mobile no:[protected] with Rs40/- through paytm.com.. order no.14702811 yesterday... the transaction is payment failure but they have taken money in my bank account... i need my money back to my account and send me conformation message to my email id...

when i get my earnings to my account?

i have recharged my tata sky dth on[protected], through sbi net banking for Rs301/- through your paytm but still reminder is coming for recharge and warning to deactivate my dth connection ID NO [protected].my order no as per your message is18475383. Pl take necessary action on your end immediately . thanking you. (D PASAYAT BHILAI DURG CHHATISHGARH)

Spl Recharge not done even after making payment
My mobile phone is registered with the above companys and i made a transaction 20.2.12 through internet banking for spl.recharge of Rs 55/- whose payment particular is as under, but till date same has not been updated with my mobile no [protected] . bank payment detailsis as under :-
20 Feb 2012 POS [protected] PAYTM MOBILE SOL 108038 20 Feb 2012 55.00

march 2, 2012 by vinod mundhe, i have been reccharge of 60/- Rs on uninor no:[protected] through paytm.com order no[protected] today... but the recharge on my mobile no is failure, but recharge amount Rs 60/- is deducted from my sbi account, so please cash back my payment on my account.

my mobile is not recharge my order number is 36124788

dear sir/mam, i recharged my DTH(dishtv) through paytm and where i can get received or conformation letter.

And i didn't got the order number, i mean no order status.

My onlinerecharge to bsnl prepaid mobile is failed in dated 28/04/2012 but Rs. 100/- is deducted from my savings bank account, but till date same has not updated with my mobile no [protected] order no 36356992

i recharge my prepaid vodafone no. 50 rs.me 100 ka double recharge my.order no.37183376 but i not recived the extra talk time

My onlinerecharge to tata docomo prepaid mobile is failed in dated 11/05/2012 but Rs. 100/- is deducted from my savings bank account, but till date same has not updated with my mobile no [protected] order no 37497510

Ihave recharged mobile no [protected](3G data card) withrRs 101/ through paytm.com. CCA12EHRU290IGA8377010 TRANSFER TO [protected] AVENUES INDIA PRIVATEat 26.05.12 but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id [protected]/[protected].[protected]@rediffmail.com/[protected]@rediffmail.com

(14-May-2012) TO TRANSFER
INB Pay TM Mobile Solutions P TECH_PAY Payments 40894091IGA6570917 TRANSFER TO [protected] STATE BANK OF INDIA O 50.00

Ihave recharged mobile no[protected] withrRs 50/ through paytm.com. at 14.05.2012(details as above) but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id [protected]/[protected].[protected]@rediffmail.com/[protected]@rediffmail.com

Ihave recharged mobile no [protected](BSNL) withr Rs 280 dt 03 Jun[protected]IGA9593845 TRANSFER TO [protected] STATE BANK OF INDIA O through paytm.com. but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id [protected], [protected] or [protected]@gmail.com

Dear Sir,
I was recharged my no. [protected] @ tow time rs. 50 but i C't receive balance but tow time cut in cash my account
recharge date 01/06/2012 order no. 39259012 and second time recharge 04/06/2012 order no. 39498267 so please refund my amount.

i recharged my mob(aircel) with Rs.121 using airtel 3G data card at paytm website..i received an infm that recharge is done successfully with order no:42625200 .bt when i checked the balance remained the same..so kindly refund my money to my account and i also need the confirmation to my mail id [protected]@yahoo.co.in

rupees 205 plus 205 money not credited to paytm account where as money (410)debited from my bank account txn id tory 4092944 and 4092936

Mob no [protected] air teldo nor recharge kindly my payment 25 rs refund mu sbi account

[protected] and order no 47494512 dtd 31/08/2012 and 25.00 rs recharge nahi hue

i have recharged my mobile no [protected] of orissa circle by Indian Overseas Bank on 06.09.12 at about 10 A.M . My money has been deducted from my account but my phone is not recharged . Kindly refund my money .

pranab Patusi
[protected]

Dear Sir/Mam,

My online recharge to Reliance prepaid mobile is failed in dated 12/09/12 and 14/09/12, but Rs110 and Rs50 is deducted from my savings bank account. M mobile no is [protected]. didn't got the order number .i mean no order number.

Ihave recharged mobile no [protected] withrRs 110/ through paytm.com. order no50494886 on28/09/2012at 04.00 PM but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id

I have recharge our mobile No.[protected] for Rs.110/- But Not recharge the amount at the same time my Bank account debited the amount Please revoke Or recharge the amount immediately. our Mobile No.[protected] e-mail id [protected]@yahoo.com

I was recharge with 36 on airtel connection for message power but i wasn't have any sms balance on this number [protected]...may order no is[protected]...please send me feedback...and return my balance...

Had made 2 recharge for my mob no [protected] on5-10-12 at17.03.23&17.07.05 hours The 1st trasction was not successful for Rs525/- but the was deducted from my bank A/c. The 2nd Trancstion was sucessful For Rs 525/- plus Rs10/- total Rs535/- vide order no 51311742 please see that the amount of Rs 525/- is adjusted for future transction

i recharged my sundirect dth [protected] with rs 200 on 7/10/2012 through paytm.com.but its not charged.please refund my money.order no is 51570632

I have recharged my BSNL Mob NO-[protected] of 100/- topup in 15/10/2012 at 11.34 pm through paytm.com but amount deducted by my acount is 200/-so please i want to return my 100/- to my acount.my name is Rajnish kumar, contact no -[protected], email id [protected]@yahoo.com

refund time par nahi karte hai do not beleive

ORDER NO[protected], MOBILE NUMBER-[protected], 1ST TIME I DIDN'T GET ANY RECHARGE ON MY MOBILE BUT THE PAYMENT DEDUCT FROM MY BANK ACCOUNT...2ND TIME I GET RECHARGE AND THESE TIME MONEY DEDUCT FROM MY BANK ACCOUNT ONCE AGAIN...PLEASE SEND ME FEEDBACK AND RETURN MY MONEY TO MY BANK ACCOUNT...

this was my first time i had recahrge my vodafone no. n order no. 82725425 with 209/- but still not done after making payment and the payment got deducted immidiately but recharge is still pending...n this is how co. use to take amount without giving any services and ust to harrase the customers.


Richa
chandigarh

MY DISHTV VC NO is [protected] i am recharging 3000.0 rs payment is debited from bank but not recharge is not done so please refund the amount the above . my order no is[protected]

Paytm — upgradation of wallet

My account cecm.ece.[protected]@gmail.com is waiting to upgrade the wallet from last 15 days but I don't get any response from your side till date...very poor service

Paytm — recharge was not successful and amount was deducted from debit card

My order no. Is[protected] ...paytm of rs 156 is peding...it is always deducting 156 rs from my atm card 4 times and recharge was also not successful

Paytm — T shirt

I have received the wrong size t shirts and also as per the order it is 6nos but i have received only 5 nos. My order no[protected] .please take the item back and refund the money.

Paytm — MTS BLAZE 4.0 HAND SET BUT NOT SEND MY 100 GB SIM CARD

HELLO SIR I BOUGHT A MTS BLAZE 4.0 HANDSET. MY HANDSET IMEI NO. IS [protected] COLOUR BLACK BUT SIR YOU DO NOT SEND 100 GB SIM CARD PLESE SEND 100 GB SIM CARD THANKS

regarding paytm wallet money of rs 200

Sir/madam I have transfered Rs.200 to my friend, through emaid id. But she havent created the paytm account with same email id but had verified the amount from her email id.So i have lost my 200 rs and she havent got either.

resend product item

I am order an product Johnson glucose monitor on 19/04/2015. My order number is[protected]... After shipping I am not track ... So pl track me and send my item in my delivery address... [protected]@gmail.com

delivery issue,not shipping -Ticket #106295478:

Delivery issue, cash back My order no.[protected] even dont get cash back

Weighing machine purchase from paytm is not working and they are not doing any thing

I have purchase a weighing machine from paytm on 14.03.2015 through on line purchase, it is not working properly and after multiple mail they did not resolve the problem,

my power bank is not working

Dear sir, I am purchage order no[protected] but this is not working please help as soon as possible

No updates on ticket 105141456

3 shirts were expected and were paid for but only one has been received. But the pach had bill for all three of them. No updates from last 7 days.

Delivery Delay

Reference : Order #[protected] My self Mithun, I made a purchase on 3 rd March 2015. Still the product is not delivered. And I'm not getting any reply from the customer supporting mails. Please do the needful.

my order has not been shipped

after 6 days also i have not get my headphones..

Size correction

Got the wrong size on delivery

Paytm problam for recharge

Sir I am recharge Rs 55 rupees in idea No .but my idea no are not recharge [protected] and my account in deduct 55 amount so as soon as possible my amount returned plize sir
., , , , , ,

Recharge shown as processed but amount not received

Hi, I made a recharge to this number but it is still not received. The transaction has been processed. Please look into it. Number[protected]idea kerala) Thanks

laptop product not receive

I ordered Dell inspiration laptop it's delivery date is oct 19. But still I didnt receive my product. My track id is -UNIPAYP722372.

See recharge faild but after one hour recharge suceesful

[protected] operayer ref. no. AREC38420866

Change my mobile number

My mobile will be in two accounts but the mobile number will put to one account only. thats while what will be do.

Ordered not received

Dear respective, I ordered micro SD card 16 gb class 10. Order no- #[protected] estimate date of delivery item june 12 to 15 but still I haven't got my order. I have mailed on customer care id two times but didn't got any satisfaction anser. Tracking number: [protected]. Do needfull it either refund me on my wallet.

yes, i also did 150 rs recharge for my docomo number.but i got only 140rs, even though docomo is giving 150 rs full talk time.this is unfair business, cheating, exorbitant.

sir actully i recharge my mobile no.[protected] with 50rs bt it was nt recharge by u n message shown thr your mobile was recharged succesfully.my order no. is 4450226 n my account balance is also debited by pay tm please refill my account or recharge my mobile number...

hello,
this is haridas tathe.i had recharged my uninor mobile no..[protected].with rs 150.my account balance is deduced nd still i did not got the talk time.i was new to paytm so i did not record my order no...please refil my account to keep trust...

My process number is 4458728 and 4459650. Recharge amount has been deducted but recharge not yet done. I have just done the recharge at about 1 pm on 4/09/2011. Kindly help. Sumita

BSNL — special recharge successful done from paytm but recharge is not successful

special recharge of Rs.52 is successful from paytm but recharge is not successful.actually this was msg voucher but my message voucher is not activated in my number.my mobile number is [protected] and order number is 7535821.

I have recharged my mobile [protected] on 30 Aug 11 for two hundred rupees. money has been deducted from MY SBI account but mobile is still not charged =200


please check and recharge the same.Ref TRANSACTION COD E no . IG 64787150

Please inform the status of the above on [protected]@yahoo.com

my number [protected]

dfvsddvsvg

yesterday i was recharged my mobile with 333 about was debited but still now also i can't receive my mobile balance

I have recharged my mobile [protected] yesterday for 333 rupees. money has been deducted from My Ing vysya account but mobile is still not recharged


please check and recharge the same.Ref TRANSACTION COD E no . 697853

Please inform the status of the above on devinder srikanth.[protected]@gmail.com
my number [protected]

Dear Sir/Mam,
I recharged my docomo with RS. 150 from Net Banking Facility by website paytm.com on 07st sep. 2011. my account has deducted by RS 150 and recharge not done also.
i received a mail that your amount will be refund in your bank account but not received yet. I have mailed many times to [protected]@paytm.com
but not getting any revert.
Here are some Informations regarding to the transaction.-

My Mobile N0 [protected]
ammount 150/-

Dear Mr. Vijaya Kumar,



Greetings from Videocon Telecommunications Limited!!



Thank you for mailing us.



We apologize for the inconvenience caused to you.



With reference to your Email dated 21/12/2011, we would like to inform you that we have forwarded your concern to respective department and your request is in process and your request will be resolved on or before 24th December 2011.



Once the concern is resolved, we will call you and confirm regarding the same.



In case you require immediate help, please contact us through Our V Help Customer Care as mentioned below:



For Requests and Complaints – Dial 198 (Toll Free) from your Videocon number



For Queries related to our Products & Services - Dial 121 from your Videocon number or [protected]



In case you wish to speak to our V Help executive at 121, your calls will be chargeable.



You may also write to us at [protected]@videocon.com or send SMS to 121 (Toll free)



Experience a whole new world by logging onto our website www.videocon.com



Thanks & Regards

Nodal Officer

Videocon Telecommunications Limited



DISCLAIMER AND CONFIDENTIALITY NOTE:



The information contained in this email message and any files/attachments transmitted with it are confidential and privileged and is intended for the exclusive use of the intended recipient. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. E-mail and any contents transmitted with it are prone to viruses and related defects despite all efforts to avoid the same. Before opening any attachments, please check them for viruses and defects. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email and any action taken in reliance on this e-mail is strictly prohibited and is unlawful. Videocon Telecommunication Limited or its subsidiaries and associated companies, (collectively "Videocon Group") shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. The views expressed in this message are those of the individual sender and no part of this message shall be binding, implied or assumed unless the sender does so with due authority of the Videocon Group.



From: Arumugam vijayakumar [mailto:[protected]@rediffmail.com]
Sent: Wednesday, December 21, 2011 4:36 PM
To: 121
Cc: nodalofficer.tn
Subject: Re: Amount deducted for Caller Tune Reg-Mobile [protected]




Dear Ms.Mohana Priya,

you should arrange to refund the amount immediately, without customer consent you are deducting the amount and taking the reversal/refund for 3 to 4 days.is it correct. Customers are keeping balance to make outgoing call for their needs. If you deduct the amount by activating caller tune how can we make outgoing calls. if there is not enough balance are you allowing to make outgoing call?

Hence refund/credit the amount immediately

Thanks & Regards

A.Vijaya Kumar

Dear Ms. Mohana Priya

As per your policy you will not refund the amount, But you can transfer this Recharge amount Rs.45 to the correct Mobile Number [protected]. we dont want refund, you can check in your system and transfer this amount for which no recharge effected. Any way customer is loosing money and you are gaining.

Hence i request you to transfer/credit this amount of Rs.45 to Mobile No.[protected] for the value of money already paid.

Thanks & Regards

A.Vijaya Kumar



On Wed, 21 Dec 2011 15:57:37 +0530 wrote
>









Dear Mr. Vijaya Kumar,

Greetingsfrom Videocon Telecommunications Limited!!

Thank you for mailing us.

With reference to your Email dated 21/12/2011 regarding your captioned mobile number- [protected], we apologize for the inconvenience caused to you. We are taking
proper measures to ensure that the same is not repeated.

We regret to inform you that, as per our process wrong recharge of the retailer mobile number which is less than Rs.100/- is not applicable to process the refund
amount.

In case you require immediate help, please contact us through Our V Help Customer Care as mentioned below:

For Requests and Complaints – Dial 198 (Toll Free) from your Videocon number

For Queries related to our Products & Services - Dial 121 from your Videocon number or [protected]

In case you wish to speak to our V Help executive at 121, your calls will be chargeable.

You may also write to us at
[protected]@videocon.com or send SMS to 121 (Toll free)

Experience a whole new world by logging onto our website
www.videocon.com

Thanks & Regards
Mohana Priya A
Videocon Telecommunications Limited

DISCLAIMER AND CONFIDENTIALITY NOTE:

The information contained in this email message and any files/attachments transmitted with it are confidential and privileged and is intended for the exclusive use of the intended
recipient. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. E-mail and any contents transmitted with it are prone to viruses and related defects despite all efforts to avoid the
same. Before opening any attachments, please check them for viruses and defects. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email and any action taken in reliance on this e-mail is strictly prohibited and
is unlawful. Videocon Telecommunication Limited or its subsidiaries and associated companies, (collectively "Videocon Group") shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay
in its receipt or damage to your system. The views expressed in this message are those of the individual sender and no part of this message shall be binding, implied or assumed unless the sender does so with due authority of the Videocon Group.



From: Arumugam vijayakumar [mailto:[protected]@rediffmail.com]


Sent: Wednesday, December 21, 2011 11:19 AM

To: 121

Cc: nodalofficer.tn

Subject: Recharge wrongly credited to another number reg.





Dear Sir/Madam,



Ref: Mobile NO.[protected]



I have recharged for Rs.45 to my above videocon number. But my mistake the shop keeper wrongly put the Number while recharging as [protected] instead of [protected].



We tried to contact the mobile [protected] and found that this number was not yet activated.I asked the shop keeper to contact your customer care and reverse this amount already deducted from their account and recharge to actual No.[protected]. But they informed
me that Videocon operator saying that they will not reverse this amount and we are not in a position to recharge to the actual Number [protected]



Hence I request you to arrange to reverse this amount deducted for [protected] and give recharge for actual mobile [protected]



Thanks & Regards



A.Vijaya Kumar














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Sir, Gud evening I recharged mobile prepaid videocon of rs 62 & recharged successfull N0 is[protected] . but ballance not come in my mobile([protected]), I trying customer through 198, 121, 123 for two days.but no response. So kindly activate of rs62 prepaid voucher or check what is problem .Thanku for gud co-operation. ( santeshwar tiwari, Mob [protected], email- santeshwar.[protected]@gmail.com)

Hello Sir/Mam,
Im Deepak Shewaramani from Ajmer (Raj). Sir yesterday i recharge mobile Vodafone mobile number through www.Paytm.com which is online recharge facility. I entered all my transiction details of my debit card.The amount was debited from my bank account but the recharge balance has not credited to me yet. Sir plzzz do something related to this complaint. Sir I will be very Thankfull to you.

Thanking you
Deepak Dhewaramani
[protected]

@deepu We have reviewed your transaction and your refund has been initiated. Please contact us directly at [protected]@paytm.com.

online recharge vide order no:5358446 not credited to my dishtv account.Pl. do so now.