Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 1001

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
samruddhi patel
from Delhi, Delhi
Sep 29, 2011
Resolved
Report
Copy
Resolved

Address: Maharashtra

I Ms. Samruddhi patel had done mobile recharge of vodafone of Rs.125/- the recharge is not done but payment is been deducted, when I email on [protected]@paytm.com they replied you send the statement. I did it but my amt is not refund. The recharge is done on 22/9/11 for mobile no. [protected] order no.5233698.
Aug 13, 2020
Complaint marked as Resolved 
reccharge not done but payment is done
I Ms.Rahul Patil had done mobile recharge of BSNL of Rs50/- the recharge is not done but payment is been deducted, when I email on [protected]@paytm.com they replied you send the statement. I did it but my amt is not refund. The recharge is done on 02-Oct-11 15:01:51 for mobile no. [protected] order no.5857632.
Dear Rahul,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

We have already completed the refund process of Rs. 50 from Paytm side.

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    satya87
    from Noida, Uttar Pradesh
    Sep 29, 2011
    Resolved
    Report
    Copy
    Resolved

    Address: Mumbai Suburban, Maharashtra

    I recharged with paytm.com of Rs.100. Money has been deducted from my bank account but mobile not recharged. I contacted paytm.com through email. but there is no address & phone number is given on the website..I got my Rs.100 in paytm cash balance back but Neither i m able to transfer the money in my bank account nor i can use the balance for recharge from the same side..after several email conversation they r not giving their address or phone number through which i can contact them directly....
    +1 photos
    Aug 13, 2020
    Complaint marked as Resolved 
    PAYMENT DEDUCTED BUT MOBILE NOT RECHARGED
    I recharged with paytm.com of Rs.100. Money has been deducted from my bank account but mobile not recharged. I contacted paytm.com through email. but there is no address & phone number is given on the website..I got my Rs.100 in paytm cash balance back but Neither i m able to transfer the money in my bank account nor i can use the balance for recharge from the same side..after several email conversation they r not giving their address or phone number through which i can contact them directly...
    Dear Customer,

    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

    Please let us know the Order number and the mobile number at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

    Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

    Best Regards,
    Paytm Customer Care
    [protected]@paytm.com
    PAYMENT DEDUCTED BUT MOBILE NOT RECHARGED
    I recharged with paytm.com of Rs.50. Money has been deducted from my bank account but mobile not recharged. phone number is [protected]... but at that time my money was deducted from my bank account..Kindly recharge my phone with this amount or refund it to my account back...
    I recharged with paytm.com of Rs.48. Money has been deducted from my bank account but mobile not recharged. I contacted paytm.com through email. but there is no address & phone number is given on the website.

    I recharged for Tata Docomo No. [protected], but recharge failed by using sbi net banking payment transfer to 23-Dec[protected]Dec-2011) TO TRANSFER INB Avenues India Pvt. Ltd CCA11LEKY582IG82760444 TRANSFER TO [protected] AVENUES INDIA PRIVATE 48.00 sbi ref no. IG82760444. And 48 rupees debited from my account. Kindly recharge my phone with this amount or refund it to my account back... pls. kindly reply me.
    my Email ID- [protected]@gmail.com
    Mob. No - [protected]
    I have recharged with paytm.com of Rs.351/- in VODAFONE mobile
    No. [protected] on 01 Nov-2012 at 05:00:54PMIST vide order No. 54485425 and banking transaction id number (*CCA12KLQV840IGD7862751) TRANSFER TO
    [protected] AVENUES INDIA PRIVATE*. Subsequently I have received a msg from my bank that money Rs-351/- has been debited from my account.
    In this regard, it is intimated that the said amount has not been credited in my mobile No.[protected]. Accordingly I approached
    customer care paytm care through my mail id abdul71.[protected]@gmail.com on 2nd Nov 2012.But they are just giving me sweet dose till then.It is very shame full that after two months the amount has not refund back.
    Once again you are requested t refund my said amount back to my account or recharge my mobile at the earliest.
    Regards,
    ABDUL HAMID
    M/No.[protected]
    Helpful
    Found this helpful?
    5 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pankaj17872
      from Patan, Maharashtra
      Sep 28, 2011
      Resolved
      Report
      Copy
      Resolved

      All,
      this is to update you do not try to use http:/Paytm.Com
      for your any kind of online recharge.

      Unfortunately , I did and experienced that they are cheaters.

      The domain should be blocked and strict police action should be taken against such vendors.
      I recharged my mobile with rs. 125 on 25-sep-11 against Order Number: 5422088. I received a message stating that ur account has been recharged for rs. 125 with total balance of rs 0.01 and talk time of rs 1.39.

      Called vodaphone customer care to check the credit and got a response that this is a fake message.. reported my bank also not to honour this transaction.

      Advise all of you not to use this site at all.

      Regards
      pankaj
      Aug 13, 2020
      Complaint marked as Resolved 
      Although I can't comment on why your recharge failed. You can contact [protected]@paytm.com with your order number and ask about the recharge. If you have not received your recharge, they refund the amount within a week. I recharge using paytm many times and I have faced a similar issue where recharge was not done. But in that case my money was refunded within 2 days of contacting them.

      Although they will not help if you have selected wrong recharge value.

      Hope it helps you.
      Dear Pankaj,

      We have checked with the operator and they have confirmed that the recharge has been successfully delivered. The reference number that we have received from the operator for your recharge transaction is[protected]EA. We request you to kindly contact Vodafone Customer Care to confirm the status of your recharge.

      In case you require any other assistance then please do contact us directly at [protected]@paytm.com.
      110 KA RECHARGE KA REFAND NAHI AYA
      Dear Customer,

      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

      Hope your issue has been resolved.

      Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

      Best Regards,
      Paytm Customer Care
      [protected]@paytm.com
      Helpful
      Found this helpful?
      4 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Puran Bisht
        from Noida, Uttar Pradesh
        Sep 27, 2011
        Report
        Copy

        Address: Gautam Buddha Nagar, Uttar Pradesh

        dear sir/mam
        i recharged my mtnl mobile [protected] Rs. 64 from hdfc bank visa card by wedsite paytm.com on 26/09/2011 at 4:00 am my account has deducted by Rs.64 and rechareg not done also.
        i received a mail that your amount will be refund in your bank account but not receved yet.i have mailed many times to [protected]@paytm.com but not getting any revert.
        hear are some informations regarding to the transaction._
        my mobile no [protected]
        amount Rs. 64
        order no 5453928
        kindly do the needful.

        thanks & regard
        puran bisht
        [protected]
        [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          ckar_123
          from Kolkata, West Bengal
          Sep 27, 2011
          Resolved
          Report
          Copy
          Resolved

          Address: East Medinipur, West Bengal

          Today at 9:28 AM I wanted to recharge my BSNL prepaid cell No. [protected] through online PayTM site. There it was mentioned that if I went for Spl Rechg for Rs. 45 there I could get 365 days validity with "0" talk value. Then I went for the transaction to get the offer. After made successful payment it was found that the recharge not made but the amount was debited through my bank account. So I mailed to PayTM "[protected]@paytm.com" for looking the matter seriously. But nothing steps has been taken by the respective site. It was cleared that the recharge was not made through paytm after making confirmation through BSNL executive. Now I want to get back amount. in my respective bank account. Order No. 5526688.
          Aug 13, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kkalanithi
            Sep 27, 2011
            Resolved
            Report
            Copy
            Resolved

            Address: Chennai, Tamil Nadu

            HAI THIS IS
            K.KALANITHI B.B.A,BL.,
            ADVOCATE FROM CHENNAI
            I have recharged mobile no.[protected] at Rs110 on date27/09/11 for a time, .But I did not recive recharge value (i.e.Rs 110).Transaction is -ORDER NO IS:5523944
            plz answer me on my e- mail is [protected]@yahoo.com & solve my problem.
            i've mailed to [protected]@paytm.com and [protected]@paytm.com for 2-3 times but no response reply must. for public request plzzz dont recharege in this site,PAYTM.COM
            THANKING YOU....
            K.KALANITHI
            Aug 13, 2020
            Complaint marked as Resolved 
            This seems to be a fraud site. Many people have been cheated, including me. pl read my complaint dated 11.8.2012
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              nmaybe
              from Ahmedabad, Gujarat
              Sep 24, 2011
              Resolved
              Report
              Copy
              Resolved

              Address: Ahmedabad, Gujarat

              I have recharged my Reliance GSM mobile yesterday morning at 10:30 of RS 222/- by Paytm by using HDFC credit card.my order number is 5276508. The amount has been deducted form the account but i havent yet got recharge value. paytm does not have any customer care number so i cant even called them. i mailed them [protected]@paytm.com thrice but they dont even bothered to reply me back.it is such a bad that despite of having big name they cant treat their customers.
              Aug 13, 2020
              Complaint marked as Resolved 
              i made a rechage of airtel 50 rupees but it was not recharge but account was deducted. i recharge
              with netbanking of SBI account. neither my mobile no [protected] recharge nor meet the order no. pl make the recharge or credit the amount.
              my transaction detail is below
              to transfer- inb aveneus india pvt ltd
              ref no-CCA12DGQB669IG99991945 transfer to [protected]AVENUES INDIA PVT LTD
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                aishuv
                from Guruvayur, Kerala
                Sep 23, 2011
                Resolved
                Report
                Copy
                Resolved

                This is a lousy site - had tried recharging my mobile for Rs 220, and got a ticket number 4857956.. The moutnn has bnot be credit to my phone, while it has been debited from my bank. Have emailed paytm, twice, unsuccessfully. to the guys at paytm - this online robbery beats nigerian scams.
                Aug 13, 2020
                Complaint marked as Resolved 
                Sir on 24-Sep-11, I recharged my mobile with Rs.57(which credit 125 minutes free video call duration) for the No. [protected]. The amount Rs.57 is debited from my bank account, but not yet credited for my above said number. Just i received one message from PayTM that "Your recharge is success". Please consider my query and refund my amount. My order No: 5316582
                plese i have not my mobile recharge
                my pos prch no is 879762 cc avenues sbi pg
                I tried the website on 28/09/2011 for getting my phone recharged for the amount of Rs. 100. The amount has been debited from my account but i haven't received the balance yet. POS PRCH
                POS 905531 CCAVENUES SBIPG is the pos nomber that i got
                i have richrj my mono [protected] 100/- &200/- ru 300/- amount my benk ac but i have not ticived the balnce yet
                I tried the website on 12/12/2012 for getting my phone recharged for the amount of Rs. 44. The amount has been debited from my account but i haven't received the balance yet.
                This is with reference to Order no: #[protected] Fri Nov 07 2014.

                I asked for Recharge of Idea Mobile [protected] for Rs.202.

                The amount was deducted from may HDFC bank account with ref. no. [protected] dated[protected].

                I waited for long time but didn't received any message from Idea. When I didn't received the SMS from Idea, I booked a complaint at Paytm customer care.

                On 09/11/2014, Mr. Ranjeet come with "Ticket #[protected]: Re: Your Recharge of Idea Mobile [protected] for Rs.202 was Successful."

                I again mailed back to Mr. Ranjeet that I didn't received any net pack but now there is no response.

                I am trying to their Customer care no.[protected] & [protected] but first no. is continuously engaged and second no. is temporarily suspended from service.

                If they have confirmation from Idea about my mobile recharge, ask them to provide me confirmation letter from Idea. Its Paytm's responsibility to provide me services but found it very disappointing.
                Sir,
                I have recharged the mob no [protected] with Rs 98 on 19.04.2015 from credit card. Amount debited from my credit card and no not recharged .ticket #[protected]: Regarding Order[protected]Paytm Android App v4.3.2).

                Paytm — recharge amount taken from bank but not recharged

                3G recharge made for Rs. 101 today 17.5.2015 at about 21.30 Hrs for AIRTEL [protected]. Amount taken from IDBI bank. But the amount not come to mobile - NB Transaction No. 63635888 by Charles T Sundaram [protected]

                Paytm — Refund Rs500

                Recharge 500rs videocon id70745562 recharge unsuccessful but 500rs debited my account no. [protected] . Please solve my problem.

                Paytm — Amount Not Credit

                Hi Paytm Team,

                I have payed amount Through foodpanda using PAYTM i have tried to pay 2 times 2 times payment not finished successfully but amount debit from my account. Please tell me how many days take for credit amount back to my account.

                Txn ID [protected]
                Txn ID [protected]
                Txn ID [protected]
                Txn ID [protected]

                Mobile not recharged - Comment #2415347 - Image #0

                Paytm — did not get credit 200 in my account

                did not get credit 200 in my account i recharge from credit card

                Paytm — Skullcandy S2IKDZ-058 In-the-ear Wired Headphone (RASTA) headphone damage :(

                sir manee inko 2 time mail ki aur mera headphone damage hai plz change kardo ena koi jawab ni mela mera ko .. nd 10 day ki Replacement warrty ve thi fir be ni mera headphone change hoye na call ki hai mera ko :( plz call me +91 [protected]

                Wrong product delivered by paytm

                Ordered an iPad mini 3 from paytm, order no.[protected] and guess what they deliver a ipad mini first generation. I want paytm to return this & send the described product in its place. Image proof attached.

                not responding

                paytm is not responding for reverse pick up of product and to refund the money. Order No.[protected]

                money tannsfer

                I transfer 200 rupees from account [protected]@gmail.com to [protected]@gmail.com but it didn't process. The transction is still in pending from yesterday. So please resolve my problem.

                My recharge amount still not paid in my Airtel DTH id

                Hello, whomever you are as I have already submitted my complain that I made a recharge on digital Id [protected] which is not mine my
                Actual Airtel digital tv id is
                [protected] so plz make that payment on this id... Other while I will take strict action to you people I have already generated ticket no. For my complain that is 02203762

                Not working the memory card

                Hi, this is my order no :[protected]. I receive the item but it not working, and heat the card . So I registered the complaint, The Ticket id:[protected] but no action or contact me. Contact no:[protected]

                order not shipped in time

                Dear all My order no[protected] was not dispatch in time . I m already paid amount for the date of 21/03/2015. So can u plz shipped my order .or call me . Regards Nripendra Pandey [protected]

                sold product more than mrp

                paytm sold me a product that was mrp 210 at price 549 can you guys please take back the product or return my money bsck order no : ORDER NO.[protected]

                wrong reacharg

                wrong reacharge please refund my money back to my account no [protected]Recharge of BSNL Mobile [protected]ORDER NO.[protected] CC Transaction No [protected]

                id blocked

                sir me ek advocate hoo mere id blocked hogaiya mujhe id unblock kardhena pls, mera rs-5946, lose hogaiya, [protected]@gmail.com, mob-[protected]

                Product not match

                Order#[protected] i have bought a trimmer Philips QT 4006 Trimmer cost is Rs.1349. but they have send my a iron of bajaj which cost is only 600 rs .I Was contact to paytm many tym via mail but they are not responding...

                did not get refund even after 1 month of assured time, status is Due for neft since 1 month

                Paytm, your customer service agents are such , they did not even bother to reply, you mother don't have any customer care number where users can talk to you.

                cancel my order

                Cancel my sun tv recharge orders still 12 hours in process

                paytm yippee noodles free recharge

                i used yippee noodles free recharge promo code . but i have not get any amount from it.

                Prepaid mobile recharge of airtel 9871504651

                Inspite of payment deducted from my bank bank of india vide OTP No. 4707941 and OTP transaction id 137900 dated 22 may 2016 at 4: 19 pm for Rs 50 of Airtel prepaid mobile number [protected]

                Not received my order since 15 days already gone

                I had purchased a gionee m2 mobile on 19/08/14 whose order no is #[protected] & AWB/Tracking ID -[protected].Aiready the amount had deducted from my account, till date not receive.piease immidiately inform about my order.

                not rechared my phone 9868554038

                in today morning I recharge myMTNLprepaid number [protected] with amt 10rs recharge. not sucessfull but amt has been debited in my account Two times 100.2=200, dated by 27/9/2014 and 29/9/2014 so plz refund my amount

                wrong number credited

                by mistake I wrote down another no. Instead of my mobile no.. And the amount is credited there ... please help me and cancel this order no. And refund my amount

                transaction queued

                ORDER NO.[protected] amount 1250

                paytm cash back

                I am order two item not receive cash back and my order no[protected] also not delivery pls veryfied that my mobile no [protected] call me

                Not my recharge

                Dir sir not my mobile recharge
                Plesa call me sir my mobile no.
                [protected].
                Helpful
                Found this helpful?
                32 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  VALSAMMA MELANNOOR
                  from Bengaluru, Karnataka
                  Sep 19, 2011
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Ganjam, Odisha

                  Sir,I have paid Rs.2280/- towards renewal of my DISHTV subscription for ONE YEAR through PAYTM on 15/8/2011.The thransaction was a failure and TAY TM has sent mail to me saying that they will refund the money to me.I have paid through my SBI Debit card.Till today(34days over) the money has not come to my account.Can you do anything to help me.My Reference No. with them is 3635084.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Sir, I have paid Rs.133- towards renewal of my SUN TV subscription for one month through PAYtm on 16.01.2012.The transduction was a failure and PAY TM has sent mail to me saying that they will refund the money to me.I have paid through my HDFC NET BANKING.Till today(9days over) the money has not come to my account.Can you do anything to help me.MY ORDER NO 14798427. MY CONTACT MOBILE NO -[protected].
                  sir,
                  through paytm i have re charged for RS.655.00 on 21.02.2012 at 08.48 hours and for RS 100.00 on 21.02.2012 at 09.00 hours to SUN DIRECT for my smart card no [protected] both are recharge failure noticed but BOTH THE AMOUNT DEBITED FROM MY BANK ACCOUNT(HDFC BANK SRIPERUMBUDUR BRANCH)

                  AMOUNT DEBIT REFERENCE NO FOR RS. 655.00 IS[protected].02.2012:08.48 HOUR)

                  AMOUNT DEBIT REFERENCE NO FOR RS. 100.00 IS[protected].02.2012:09.00HOUR)

                  ORDER NO NOT DISPLAYED ON SCREEN JUST RECHARGE FAILURE NOTICED.

                  I AM A REGISTERED PAYTM CUSTOMER

                  please arrange to credit the amount to my bank account.

                  NOTE: 4 TIMES SUCH FAILURE NOTICED HOW CAN I CONTINUE

                  I.ALBERT, MOBILE NO [protected]
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sribuddha
                    from Pune, Maharashtra
                    Sep 16, 2011
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Salem, Tamil Nadu

                    Dear madam/Sir,
                    My cell number is [protected].The above mentioned cell number was tried for the currency charge through Paytm on 7/9/2011 with the order number:4535040 under the scheme special recharge RS.1100 with the available talk time Rs.1050 & 365 days validity.But unfortunately the charge was unsuccessful & the transaction was successful.And my portal transaction id [protected] VIA State Bank of India.I have received the docket number--TN[protected] but the problem is not yet solved.neither the amount has been credited to my bank account nor the currency of talk time has been added to the talk value of the sim.I had mailed paytm customer care unit 3 to 4 times but there is no response from their side.I had checked with BSNL officials & got to know that haven't received the amount.Hence paytm which is the intermediate pay channel site has received the money & isn't taking any action to refund it or recharge the amount to the phone number.Please take this matter urgently.Regards
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I have recharge my mobile no. [protected] on date 14th Aug., 2011 for rs 64/-. But my mobile transaction is failed and above amt. is not return back my transaction id is 3595836. I have made complaint so many tine no. is[protected] but there is not any positive responce so far.
                    I have recharge my mobile no. [protected] on 22nd March 2012 for rs 70/-. But my mobile transaction is failed and above amt. is not return back my transaction id is 22926765 I have made complaint so many tine no. is[protected] but there is not any positive responce so far.
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      nareshkumarshankar
                      Sep 14, 2011
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Tiruvallur, Tamil Nadu

                      DEAR SIR/MADAM,
                      MY NAME IS NARESH KUMAR FROM CHENNAI,I LOST MY MONEY 999+999=1998 RS,
                      LAST MONTH AUGUST I TRY TO RECHARGE MY MTS-MBLAZE DATA CARD THROUGH PAYTM SITE,
                      THEY WILL DEBIT THE MONEY FIRST THEN ONLY THEY WILL REQUEST TO THE REQUIRED PRODUCT,SAME WAY MY FIRST TRANSACTION 999 HAS BEEN FAILED,
                      999 MEANS IT'S A UNLIMITED PLAN IN MTS,I TRY TO RECHARGE THAT PLAN,BUT WHEN I SEE THAT FAILED MSG, I THOUGHT ONLY TRANSACTION FAILED, MY MONEY IS SAFE,THEN I TRY TO SECOND TIME SAME TRANSACTION 999 PLAN, BUT AGAIN I GOT THE SAME FAILED MSG,
                      ATLAST I DIRECTLY GO TO IN THE MTS-MBLAZE SITE AND I DID RECHARGED MY MTS-DATACARD 999 PLAN,THAT TIME I DON'T KNOW ABOUT MY MONEY LOSE IN PAYTM TRANSACION,
                      ONE DAY AFTER I DID CHECKED MY BALANCE I LOST MY MONEY 1998 RS.
                      I DONT UNDERSTAND AND I AM CONFUSED,THEN I WAS GO TO BANK,I DID CHECK MY TRANSACTION DETAILS,THEN ONLY I KNOW ABOUT MY MONEY LOSE BY PAYTM,THEN I SEND THE REQUEST TO PAYTM FOR MY MONEY REFUND,THEY REPLIED, WE WILL CHECK THAT PROCESS,IF IT IS FAILED YOUR MONEY WILL BACK SOON,
                      BUT TILL NOW I DIDN'T GET THAT,THN AGAIN I TRY TO CONTACT THEM TWO OR MORE TIMES BUT, AFTERWARDS THEY ARE NOT RESPONSE TO ME,I AM VERY SUFFERING FOR THIS FACT,I WANT TO KNOW THE STATUS, AND I NEED TO THE REFUND MY MONEY, HERE I PRODUCE MY MONEY TRANSACTIONS DETAILS

                      FIRST TRANSACTION DETAILS
                      DATE - 18/08/2011
                      PARTICULARS - PAYTM COMNOIDAIN (18/08/2011 09:35:01)
                      CH.NO.[protected]
                      AMOUNT - 999.00 RS


                      SECOND TRANSACTION DETAILS
                      DATE - 18/08/2011
                      PARTICULARS - PAYTM COMNOIDAIN (18/08/2011 10:19:51)
                      CH.NO.[protected]
                      AMOUNT - 999.00 RS

                      PLEASE CAN YOU HELP ME......
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      THIS SITE FARDE SITE...

                      SAME PROBLEAM ME
                      transaction will be proceed but recharge is not success
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bobby2ruma
                        from Malappuram, Kerala
                        Sep 12, 2011
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Ranchi, Jharkhand

                        My mobile phone is registered with the above companys and i made a transaction y/day through internet banking for spl.recharge of Rs 47/- whose payment particular is as under , but till date same has not been updated with my mobile no [protected] . i informed it them but they do not answer bank payment detailsis as under :-
                        11-Sep[protected]Sep-2011) TO TRANSFER
                        INB Avenues India Pvt. Ltd CCA11ICHR889IG66629151 TRANSFER TO [protected] AVENUES INDIA PRIVATE 47.00


                        Tapapriya Banerjee
                        209 CoBRA BN ,CRPF, Ranchi , Jharkhand
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Ihave recharged mobile no [protected] withrRs 101/ through paytm.com. order no5695066 on 29/09/11 at 11.07.27 but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id
                        i have top up my bsnl mob. no [protected](order no 5703770), (, [protected](order no. 5703958) with 100rs each but i didn't get balance although i got validity period 1 yr. now i want to replace my validity with balance of 100rs each. plz give me process and detail of charge(if any). and send me the detail on my ID mathur.[protected]@gmail.com.(mob. [protected])
                        I have recharged my MTNL mobile no-[protected] with Rs.110/-through paytm.com (order no.7802233) on 31/10/2011 but still thatthat has not recharged and money will not be refunded.So please i will request u to send my paytm cash balance into my paytm account..
                        I have recharged my UNINOR mobile no-[protected] with Rs.30/-through paytm.com (order no. 8347493) on 8/9/2011 but still that has not recharged and money will not be refunded.So please i will request u to send my paytm cash balance into my paytm account.
                        yesterday on 07NOV at 19:00hrs i had made a recharge of RS 50 on my vodafone m.no - [protected] but recharge has not been done and the amount has been debited .
                        my order no is 8328349, when i gone to query through paytm account then they have given the statement about the payment failure but payment has been
                        recived. and also payment balance is not showing in paytm cash accout so you are kindly requested to go through my complain and solve this problem
                        PLEASE MAIL ME AT [protected]@gmail.com.
                        I recharge my mobile (idea) no.[protected].But recharge is unsuccessful .Then I return my cash to Bank account.After return cash is not display on my account.Order no, 8165201
                        Ihave recharged mobile no [protected] withrRs 350/ through paytm.com. order no8488625 on 9/11/11 but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id
                        Raees Ahmed
                        Ihave recharged mobile no [protected] withrRs 50/ through paytm.com. order no[protected] on 11/12/11 but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id
                        [protected]@gmail.com
                        i have recharge videocon mobile no:[protected] with Rs40/- through paytm.com.. order no.14702811 yesterday... the transaction is payment failure but they have taken money in my bank account... i need my money back to my account and send me conformation message to my email id...
                        when i get my earnings to my account?
                        i have recharged my tata sky dth on[protected], through sbi net banking for Rs301/- through your paytm but still reminder is coming for recharge and warning to deactivate my dth connection ID NO [protected].my order no as per your message is18475383. Pl take necessary action on your end immediately . thanking you. (D PASAYAT BHILAI DURG CHHATISHGARH)
                        Spl Recharge not done even after making payment
                        My mobile phone is registered with the above companys and i made a transaction 20.2.12 through internet banking for spl.recharge of Rs 55/- whose payment particular is as under, but till date same has not been updated with my mobile no [protected] . bank payment detailsis as under :-
                        20 Feb 2012 POS [protected] PAYTM MOBILE SOL 108038 20 Feb 2012 55.00
                        march 2, 2012 by vinod mundhe, i have been reccharge of 60/- Rs on uninor no:[protected] through paytm.com order no[protected] today... but the recharge on my mobile no is failure, but recharge amount Rs 60/- is deducted from my sbi account, so please cash back my payment on my account.
                        my mobile is not recharge my order number is 36124788
                        dear sir/mam, i recharged my DTH(dishtv) through paytm and where i can get received or conformation letter.
                        And i didn't got the order number, i mean no order status.
                        My onlinerecharge to bsnl prepaid mobile is failed in dated 28/04/2012 but Rs. 100/- is deducted from my savings bank account, but till date same has not updated with my mobile no [protected] order no 36356992
                        i recharge my prepaid vodafone no. 50 rs.me 100 ka double recharge my.order no.37183376 but i not recived the extra talk time
                        My onlinerecharge to tata docomo prepaid mobile is failed in dated 11/05/2012 but Rs. 100/- is deducted from my savings bank account, but till date same has not updated with my mobile no [protected] order no 37497510
                        Ihave recharged mobile no [protected](3G data card) withrRs 101/ through paytm.com. CCA12EHRU290IGA8377010 TRANSFER TO [protected] AVENUES INDIA PRIVATEat 26.05.12 but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id [protected]/[protected].[protected]@rediffmail.com/[protected]@rediffmail.com
                        (14-May-2012) TO TRANSFER
                        INB Pay TM Mobile Solutions P TECH_PAY Payments 40894091IGA6570917 TRANSFER TO [protected] STATE BANK OF INDIA O 50.00

                        Ihave recharged mobile no[protected] withrRs 50/ through paytm.com. at 14.05.2012(details as above) but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id [protected]/[protected].[protected]@rediffmail.com/[protected]@rediffmail.com
                        Ihave recharged mobile no [protected](BSNL) withr Rs 280 dt 03 Jun[protected]IGA9593845 TRANSFER TO [protected] STATE BANK OF INDIA O through paytm.com. but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id [protected], [protected] or [protected]@gmail.com
                        Dear Sir,
                        I was recharged my no. [protected] @ tow time rs. 50 but i C't receive balance but tow time cut in cash my account
                        recharge date 01/06/2012 order no. 39259012 and second time recharge 04/06/2012 order no. 39498267 so please refund my amount.
                        i recharged my mob(aircel) with Rs.121 using airtel 3G data card at paytm website..i received an infm that recharge is done successfully with order no:42625200 .bt when i checked the balance remained the same..so kindly refund my money to my account and i also need the confirmation to my mail id [protected]@yahoo.co.in
                        rupees 205 plus 205 money not credited to paytm account where as money (410)debited from my bank account txn id tory 4092944 and 4092936
                        Mob no [protected] air teldo nor recharge kindly my payment 25 rs refund mu sbi account
                        [protected] and order no 47494512 dtd 31/08/2012 and 25.00 rs recharge nahi hue

                        Spl Recharge not done even after making payment - Comment #1478506 - Image #0
                        i have recharged my mobile no [protected] of orissa circle by Indian Overseas Bank on 06.09.12 at about 10 A.M . My money has been deducted from my account but my phone is not recharged . Kindly refund my money .

                        pranab Patusi
                        [protected]
                        Dear Sir/Mam,

                        My online recharge to Reliance prepaid mobile is failed in dated 12/09/12 and 14/09/12, but Rs110 and Rs50 is deducted from my savings bank account. M mobile no is [protected]. didn't got the order number .i mean no order number.
                        Ihave recharged mobile no [protected] withrRs 110/ through paytm.com. order no50494886 on28/09/2012at 04.00 PM but it has not charged and I want that my money will transfer to my bank account. also want confirmation massage to my contact no or e mail id
                        I have recharge our mobile No.[protected] for Rs.110/- But Not recharge the amount at the same time my Bank account debited the amount Please revoke Or recharge the amount immediately. our Mobile No.[protected] e-mail id [protected]@yahoo.com
                        I was recharge with 36 on airtel connection for message power but i wasn't have any sms balance on this number [protected]...may order no is[protected]...please send me feedback...and return my balance...
                        Had made 2 recharge for my mob no [protected] on5-10-12 at17.03.23&17.07.05 hours The 1st trasction was not successful for Rs525/- but the was deducted from my bank A/c. The 2nd Trancstion was sucessful For Rs 525/- plus Rs10/- total Rs535/- vide order no 51311742 please see that the amount of Rs 525/- is adjusted for future transction
                        i recharged my sundirect dth [protected] with rs 200 on 7/10/2012 through paytm.com.but its not charged.please refund my money.order no is 51570632
                        I have recharged my BSNL Mob NO-[protected] of 100/- topup in 15/10/2012 at 11.34 pm through paytm.com but amount deducted by my acount is 200/-so please i want to return my 100/- to my acount.my name is Rajnish kumar, contact no -[protected], email id [protected]@yahoo.com
                        refund time par nahi karte hai do not beleive

                        Spl Recharge not done even after making payment - Comment #1524510 - Image #0
                        ORDER NO[protected], MOBILE NUMBER-[protected], 1ST TIME I DIDN'T GET ANY RECHARGE ON MY MOBILE BUT THE PAYMENT DEDUCT FROM MY BANK ACCOUNT...2ND TIME I GET RECHARGE AND THESE TIME MONEY DEDUCT FROM MY BANK ACCOUNT ONCE AGAIN...PLEASE SEND ME FEEDBACK AND RETURN MY MONEY TO MY BANK ACCOUNT...
                        this was my first time i had recahrge my vodafone no. n order no. 82725425 with 209/- but still not done after making payment and the payment got deducted immidiately but recharge is still pending...n this is how co. use to take amount without giving any services and ust to harrase the customers.


                        Richa
                        chandigarh

                        Spl Recharge not done even after making payment - Comment #1605850 - Image #0
                        MY DISHTV VC NO is [protected] i am recharging 3000.0 rs payment is debited from bank but not recharge is not done so please refund the amount the above . my order no is[protected]

                        Paytm — upgradation of wallet

                        My account cecm.ece.[protected]@gmail.com is waiting to upgrade the wallet from last 15 days but I don't get any response from your side till date...very poor service

                        Spl Recharge not done even after making payment - Comment #2416990 - Image #0
                        Spl Recharge not done even after making payment - Comment #2416990 - Image #1
                        Spl Recharge not done even after making payment - Comment #2416990 - Image #2

                        Paytm — recharge was not successful and amount was deducted from debit card

                        My order no. Is[protected] ...paytm of rs 156 is peding...it is always deducting 156 rs from my atm card 4 times and recharge was also not successful

                        Spl Recharge not done even after making payment - Comment #2417568 - Image #0

                        Paytm — T shirt

                        I have received the wrong size t shirts and also as per the order it is 6nos but i have received only 5 nos. My order no[protected] .please take the item back and refund the money.

                        Spl Recharge not done even after making payment - Comment #2417795 - Image #0
                        Spl Recharge not done even after making payment - Comment #2417795 - Image #1
                        Spl Recharge not done even after making payment - Comment #2417795 - Image #2
                        Spl Recharge not done even after making payment - Comment #2417795 - Image #3
                        Spl Recharge not done even after making payment - Comment #2417795 - Image #4

                        Paytm — MTS BLAZE 4.0 HAND SET BUT NOT SEND MY 100 GB SIM CARD

                        HELLO SIR I BOUGHT A MTS BLAZE 4.0 HANDSET. MY HANDSET IMEI NO. IS [protected] COLOUR BLACK BUT SIR YOU DO NOT SEND 100 GB SIM CARD PLESE SEND 100 GB SIM CARD THANKS

                        regarding paytm wallet money of rs 200

                        Sir/madam I have transfered Rs.200 to my friend, through emaid id. But she havent created the paytm account with same email id but had verified the amount from her email id.So i have lost my 200 rs and she havent got either.

                        resend product item

                        I am order an product Johnson glucose monitor on 19/04/2015. My order number is[protected]... After shipping I am not track ... So pl track me and send my item in my delivery address... [protected]@gmail.com

                        delivery issue,not shipping -Ticket #106295478:

                        Delivery issue, cash back My order no.[protected] even dont get cash back

                        Weighing machine purchase from paytm is not working and they are not doing any thing

                        I have purchase a weighing machine from paytm on 14.03.2015 through on line purchase, it is not working properly and after multiple mail they did not resolve the problem,

                        my power bank is not working

                        Dear sir, I am purchage order no[protected] but this is not working please help as soon as possible

                        No updates on ticket 105141456

                        3 shirts were expected and were paid for but only one has been received. But the pach had bill for all three of them. No updates from last 7 days.

                        Delivery Delay

                        Reference : Order #[protected] My self Mithun, I made a purchase on 3 rd March 2015. Still the product is not delivered. And I'm not getting any reply from the customer supporting mails. Please do the needful.

                        my order has not been shipped

                        after 6 days also i have not get my headphones..

                        Size correction

                        Got the wrong size on delivery

                        Paytm problam for recharge

                        Sir I am recharge Rs 55 rupees in idea No .but my idea no are not recharge [protected] and my account in deduct 55 amount so as soon as possible my amount returned plize sir
                        ., , , , , ,

                        Recharge shown as processed but amount not received

                        Hi, I made a recharge to this number but it is still not received. The transaction has been processed. Please look into it. Number[protected]idea kerala) Thanks

                        laptop product not receive

                        I ordered Dell inspiration laptop it's delivery date is oct 19. But still I didnt receive my product. My track id is -UNIPAYP722372.

                        See recharge faild but after one hour recharge suceesful

                        [protected] operayer ref. no. AREC38420866

                        Change my mobile number

                        My mobile will be in two accounts but the mobile number will put to one account only. thats while what will be do.

                        Ordered not received

                        Dear respective, I ordered micro SD card 16 gb class 10. Order no- #[protected] estimate date of delivery item june 12 to 15 but still I haven't got my order. I have mailed on customer care id two times but didn't got any satisfaction anser. Tracking number: [protected]. Do needfull it either refund me on my wallet.
                        Helpful
                        Found this helpful?
                        58 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ashish Kumar
                          from Gurgaon, Haryana
                          Sep 11, 2011
                          Report
                          Copy

                          Address: Karnataka

                          There is some website paytm.in. first of all the complained is that on August 13 I tried recharging my Relience operator phone but the transaction couldn't get completed and the money(150 Rs) deducted wrongfully.
                          This website doesn't maintain any customer care number so that you can talk them and neither they have any address so that one can file a legal complaint against them.The website only have some paytmcare email id which also they don't reply because they are making money out of it and no one is there to monitor them. This is a big fraud and needs to be stopped so please look into the matter and do the needful.As well suggest me who regulates all these frauds.

                          Regards
                          Ashish
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            B19592010
                            from Bhubaneshwar, Odisha
                            Sep 5, 2011
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Khordha, Odisha

                            I have recharged my mobile (reliance smart) online through paytm. I received less amount recharged on my phone though reliance is giving full talk time on recharge for the amount. It is quite evident that paytm is not making payment to the service provider for the full amount received from consumer online, rather deducting their own commission though the same is again payable by the service provider.
                            On making online querry, paytm does not reply.

                            CAUTION: IT IS DOING UNFAIR BUSINESS.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            yes, i also did 150 rs recharge for my docomo number.but i got only 140rs, even though docomo is giving 150 rs full talk time.this is unfair business, cheating, exorbitant.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              loveyverma
                              from Mumbai, Maharashtra
                              Aug 31, 2011
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Agra, Uttar Pradesh

                              Sir,
                              I have recharged of Rs.20 in BSNL No.[protected] from "PAYTM" online website. but recharged was not successful. My bank balance also less. My Order No.4335530. Plz look about this matter and plz recharge my mobile balance of Rs.20 from Paytm Company.
                              thanks & regards

                              Lovey verma
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              sir actully i recharge my mobile no.[protected] with 50rs bt it was nt recharge by u n message shown thr your mobile was recharged succesfully.my order no. is 4450226 n my account balance is also debited by pay tm please refill my account or recharge my mobile number...
                              hello,
                              this is haridas tathe.i had recharged my uninor mobile no..[protected].with rs 150.my account balance is deduced nd still i did not got the talk time.i was new to paytm so i did not record my order no...please refil my account to keep trust...
                              My process number is 4458728 and 4459650. Recharge amount has been deducted but recharge not yet done. I have just done the recharge at about 1 pm on 4/09/2011. Kindly help. Sumita

                              BSNL — special recharge successful done from paytm but recharge is not successful

                              special recharge of Rs.52 is successful from paytm but recharge is not successful.actually this was msg voucher but my message voucher is not activated in my number.my mobile number is [protected] and order number is 7535821.
                              Helpful
                              Found this helpful?
                              4 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                Chandra Prakash
                                from Delhi, Delhi
                                Aug 28, 2011
                                Report
                                Copy

                                Address: South Delhi, Delhi

                                Hello ,

                                I would like to bring attention that I have tried to recharge on 26 AUG
                                twice , which is failed both of the times. It was recharge of 351 Rs each. I
                                have got 351 refunded however I have not refunded the rest 351. My phone
                                number is [protected]. I couldn't find any phone number to contact you. I
                                have attached the screenshot of my statement which might clear the doubts.
                                Please get back to for any issues however I would like to say i have been
                                using the services regularly and if my money is not refunded i will never
                                use it again and will take this matter further.

                                regards

                                Prakash
                                +1 photos
                                I have recharged my mobile [protected] on 30 Aug 11 for two hundred rupees. money has been deducted from MY SBI account but mobile is still not charged =200


                                please check and recharge the same.Ref TRANSACTION COD E no . IG 64787150

                                Please inform the status of the above on [protected]@yahoo.com

                                my number [protected]
                                dfvsddvsvg
                                yesterday i was recharged my mobile with 333 about was debited but still now also i can't receive my mobile balance
                                I have recharged my mobile [protected] yesterday for 333 rupees. money has been deducted from My Ing vysya account but mobile is still not recharged


                                please check and recharge the same.Ref TRANSACTION COD E no . 697853

                                Please inform the status of the above on devinder srikanth.[protected]@gmail.com
                                my number [protected]
                                Helpful
                                Found this helpful?
                                4 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  amit.soni123
                                  Aug 23, 2011
                                  Report
                                  Copy

                                  Address: Sikar, Rajasthan

                                  Dear Sir/Mam,
                                  I recharged my Airtel DTH Connection with RS. 150 from Net Banking Facility by website paytm.com on 21st Aug. 2011. my account has deducted by RS 150 and recharge not done also.
                                  i received a mail that your amount will be refund in your bank account but not received yet. I have mailed many times to [protected]@paytm.com
                                  but not getting any revert.
                                  Here are some Informations regarding to the transaction.-

                                  My Mobile No or Login ID -+91 [protected]
                                  Airtel DTH Customer ID -[protected]
                                  Amount - 150 RS
                                  Order No. - 3899692
                                  Kindly do the needful.

                                  Thanks & Regards
                                  AMIT SONI
                                  [protected]
                                  [protected]
                                  Dear Sir/Mam,
                                  I recharged my docomo with RS. 150 from Net Banking Facility by website paytm.com on 07st sep. 2011. my account has deducted by RS 150 and recharge not done also.
                                  i received a mail that your amount will be refund in your bank account but not received yet. I have mailed many times to [protected]@paytm.com
                                  but not getting any revert.
                                  Here are some Informations regarding to the transaction.-

                                  My Mobile N0 [protected]
                                  ammount 150/-
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sampad123
                                    from Kolkata, West Bengal
                                    Aug 17, 2011
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Cuttack, Odisha

                                    On 10th Aug at about 9pm I recharged my videocon d2h(customer ID[protected]. On my 1st attempt the message displayed that recharge is not successful,so on my 2nd attempt it took a lot of time for processing.In the meantime I called the customer care and came to know that my d2h account has already been credited.My 2nd attempt was successful.But my 2nd recharge has not been credited yet.So,please do the needful in this regard and redress my complain.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Mr. Vijaya Kumar,



                                    Greetings from Videocon Telecommunications Limited!!



                                    Thank you for mailing us.



                                    We apologize for the inconvenience caused to you.



                                    With reference to your Email dated 21/12/2011, we would like to inform you that we have forwarded your concern to respective department and your request is in process and your request will be resolved on or before 24th December 2011.



                                    Once the concern is resolved, we will call you and confirm regarding the same.



                                    In case you require immediate help, please contact us through Our V Help Customer Care as mentioned below:



                                    For Requests and Complaints – Dial 198 (Toll Free) from your Videocon number



                                    For Queries related to our Products & Services - Dial 121 from your Videocon number or [protected]



                                    In case you wish to speak to our V Help executive at 121, your calls will be chargeable.



                                    You may also write to us at [protected]@videocon.com or send SMS to 121 (Toll free)



                                    Experience a whole new world by logging onto our website www.videocon.com



                                    Thanks & Regards

                                    Nodal Officer

                                    Videocon Telecommunications Limited



                                    DISCLAIMER AND CONFIDENTIALITY NOTE:



                                    The information contained in this email message and any files/attachments transmitted with it are confidential and privileged and is intended for the exclusive use of the intended recipient. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. E-mail and any contents transmitted with it are prone to viruses and related defects despite all efforts to avoid the same. Before opening any attachments, please check them for viruses and defects. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email and any action taken in reliance on this e-mail is strictly prohibited and is unlawful. Videocon Telecommunication Limited or its subsidiaries and associated companies, (collectively "Videocon Group") shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. The views expressed in this message are those of the individual sender and no part of this message shall be binding, implied or assumed unless the sender does so with due authority of the Videocon Group.



                                    From: Arumugam vijayakumar [mailto:[protected]@rediffmail.com]
                                    Sent: Wednesday, December 21, 2011 4:36 PM
                                    To: 121
                                    Cc: nodalofficer.tn
                                    Subject: Re: Amount deducted for Caller Tune Reg-Mobile [protected]




                                    Dear Ms.Mohana Priya,

                                    you should arrange to refund the amount immediately, without customer consent you are deducting the amount and taking the reversal/refund for 3 to 4 days.is it correct. Customers are keeping balance to make outgoing call for their needs. If you deduct the amount by activating caller tune how can we make outgoing calls. if there is not enough balance are you allowing to make outgoing call?

                                    Hence refund/credit the amount immediately

                                    Thanks & Regards

                                    A.Vijaya Kumar
                                    Dear Ms. Mohana Priya

                                    As per your policy you will not refund the amount, But you can transfer this Recharge amount Rs.45 to the correct Mobile Number [protected]. we dont want refund, you can check in your system and transfer this amount for which no recharge effected. Any way customer is loosing money and you are gaining.

                                    Hence i request you to transfer/credit this amount of Rs.45 to Mobile No.[protected] for the value of money already paid.

                                    Thanks & Regards

                                    A.Vijaya Kumar



                                    On Wed, 21 Dec 2011 15:57:37 +0530 wrote
                                    >









                                    Dear Mr. Vijaya Kumar,

                                    Greetingsfrom Videocon Telecommunications Limited!!

                                    Thank you for mailing us.

                                    With reference to your Email dated 21/12/2011 regarding your captioned mobile number- [protected], we apologize for the inconvenience caused to you. We are taking
                                    proper measures to ensure that the same is not repeated.

                                    We regret to inform you that, as per our process wrong recharge of the retailer mobile number which is less than Rs.100/- is not applicable to process the refund
                                    amount.

                                    In case you require immediate help, please contact us through Our V Help Customer Care as mentioned below:

                                    For Requests and Complaints – Dial 198 (Toll Free) from your Videocon number

                                    For Queries related to our Products & Services - Dial 121 from your Videocon number or [protected]

                                    In case you wish to speak to our V Help executive at 121, your calls will be chargeable.

                                    You may also write to us at
                                    [protected]@videocon.com or send SMS to 121 (Toll free)

                                    Experience a whole new world by logging onto our website
                                    www.videocon.com

                                    Thanks & Regards
                                    Mohana Priya A
                                    Videocon Telecommunications Limited

                                    DISCLAIMER AND CONFIDENTIALITY NOTE:

                                    The information contained in this email message and any files/attachments transmitted with it are confidential and privileged and is intended for the exclusive use of the intended
                                    recipient. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. E-mail and any contents transmitted with it are prone to viruses and related defects despite all efforts to avoid the
                                    same. Before opening any attachments, please check them for viruses and defects. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email and any action taken in reliance on this e-mail is strictly prohibited and
                                    is unlawful. Videocon Telecommunication Limited or its subsidiaries and associated companies, (collectively "Videocon Group") shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay
                                    in its receipt or damage to your system. The views expressed in this message are those of the individual sender and no part of this message shall be binding, implied or assumed unless the sender does so with due authority of the Videocon Group.



                                    From: Arumugam vijayakumar [mailto:[protected]@rediffmail.com]


                                    Sent: Wednesday, December 21, 2011 11:19 AM

                                    To: 121

                                    Cc: nodalofficer.tn

                                    Subject: Recharge wrongly credited to another number reg.





                                    Dear Sir/Madam,



                                    Ref: Mobile NO.[protected]



                                    I have recharged for Rs.45 to my above videocon number. But my mistake the shop keeper wrongly put the Number while recharging as [protected] instead of [protected].



                                    We tried to contact the mobile [protected] and found that this number was not yet activated.I asked the shop keeper to contact your customer care and reverse this amount already deducted from their account and recharge to actual No.[protected]. But they informed
                                    me that Videocon operator saying that they will not reverse this amount and we are not in a position to recharge to the actual Number [protected]



                                    Hence I request you to arrange to reverse this amount deducted for [protected] and give recharge for actual mobile [protected]



                                    Thanks & Regards



                                    A.Vijaya Kumar














                                    FollowRediff
                                    Deal ho jaye!to get exciting offers in your city everyday.
                                    Sir, Gud evening I recharged mobile prepaid videocon of rs 62 & recharged successfull N0 is[protected] . but ballance not come in my mobile([protected]), I trying customer through 198, 121, 123 for two days.but no response. So kindly activate of rs62 prepaid voucher or check what is problem .Thanku for gud co-operation. ( santeshwar tiwari, Mob [protected], email- santeshwar.[protected]@gmail.com)
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      satish2315
                                      from Pune, Maharashtra
                                      Aug 11, 2011
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Pune, Maharashtra

                                      i got reliance netconnect recharged through recharge site www.paytm.com
                                      But this amt never got credited to this number. Also the amt has been debited from my creditcard account.kindly look into the matter and do the required.

                                      Order Number : 3251612
                                      Registered User : [protected]
                                      Mobile Operator : Reliance Netconnect+
                                      Mobile Number : [protected]
                                      Billing type : Prepaid
                                      Recharge Amount : 800.0
                                      Payment Mode : Datacard-Credit Card ( 400667)
                                      Transaction Date: 04-Aug-2011 11:14:26 PM IST
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Hello Sir/Mam,
                                      Im Deepak Shewaramani from Ajmer (Raj). Sir yesterday i recharge mobile Vodafone mobile number through www.Paytm.com which is online recharge facility. I entered all my transiction details of my debit card.The amount was debited from my bank account but the recharge balance has not credited to me yet. Sir plzzz do something related to this complaint. Sir I will be very Thankfull to you.

                                      Thanking you
                                      Deepak Dhewaramani
                                      [protected]
                                      @deepu We have reviewed your transaction and your refund has been initiated. Please contact us directly at [protected]@paytm.com.
                                      online recharge vide order no:5358446 not credited to my dishtv account.Pl. do so now.
                                      Helpful
                                      Found this helpful?
                                      3 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kkledwani
                                        from Ratlam, Madhya Pradesh
                                        Aug 1, 2011
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Bhopal, Madhya Pradesh

                                        I recharged my no [protected] with Rs100 on 1st august. It has not been recharged and Rs 100 has been debited from my online account. Please refund my Rs 100
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        I have recharge a mobile No.[protected] on 03 Aug. 2011 by 100/- rupees,
                                        Money has been deducted from my Online S.B.I.account ([protected]) but mobile is still not charged.
                                        please refund my money in my my account .
                                        paytm Complaints - recharge not successful

                                        Location: Muzaffarpur- bihar- India


                                        on Aug 12, 2011


                                        recharge not successful
                                        I recharged my no [protected] with Rs110 on 1st august. It has not been recharged and Rs 110 has been debited from my online account. Please refund my Rs 110

                                        shailesh kumar, [protected]@rediffmail.com/ [protected]
                                        recharge not successful
                                        I recharged my no [protected] with Rs222 on 26- august. It has not been recharged and Rs 222 has been debited from my online account. Please refund my Rs 222


                                        From,
                                        G Narendra
                                        [protected]
                                        narendra.[protected]@gmail.com
                                        i recharged my mobile on 12th august for 165 rupees for 3G data as instant offer in airtel.amount has been deducted from my HDFC account but still now amount has not been deposited.Please look in to the issue and resolve the same.order no:[protected]
                                        dear paytm,

                                        what your customer care number where we can talk to your executive..earlier it was working.

                                        iam registered with paytm as [protected]@aol.com

                                        unable to make recharge will anybody contact us for the same or shall move further to higher authorities.

                                        regards,
                                        Amit
                                        [protected]
                                        Sir I am rechargeRs 30 this number [protected] and Rs 20 this number [protected] but recharge not sucessful.so request refund my balance.
                                        Order Number:[protected] . The recharge status on Paytm site is showing success.
                                        But till date I haven't received that recharge nor do I received amount back to my account. I sent 5 mails to the customer care, but reply is still awaited.
                                        Dear sir

                                        ORDER NO.[protected] SEP '14 8:03 AM
                                        State Bank of India DC Transaction No [protected]
                                        Recharge mobile no. is [protected]


                                        This is my transaction detail of my order 150 RS recharge but recharge is not successfully, i am also confirm by airtel customer care and they are said that not any amount received related to this recharged
                                        No action taken by Paytm recharge is till unsuccessful but amount is deduct
                                        My recharge of data amt 449/- not done even after debited the money .my ooder no[protected] on 18/10/14 at 5:30AM.
                                        My recharge of data amt 449/- not done even after debited the money .my ooder no[protected] on 18/10/14 at 5:30AM.
                                        Paytm Cash Txn ID 53252C325D4CAB7B
                                        0RDER NO.[protected]
                                        MOB-[protected]
                                        ORDER NO.[protected]
                                        Paytm Cash Txn ID 53252C325D4CAB7B
                                        MOB-[protected]
                                        Paytm Cash Txn ID 08BB4DED1770CB1F
                                        ORDER NO.[protected]
                                        MOB-[protected]
                                        Dear sir/madam
                                        yesterday I was recharged with 110/- BSNL mobile No.[protected] at around 6:00 PM on 24/10/2014 but not successfull and not recharged but amount will be deducted from my bank account . so please pay back my amount as soon as possible
                                        from
                                        Md.sirajuddin
                                        [protected]
                                        i have done a recharge of 80 on my idea number.my order number is[protected]..take my complaint under consideration..my no.[protected]
                                        Ref.No: #[protected]

                                        Yesterday night 11 PM i try to recharge. Recharge amount debit in my account, But recharge not successful. Kindly return the amount to my account
                                        Dear Sir,
                                        I have recharge this number [protected] (Airtel) Rs. 50 of our debit card before 2 hours. But recharge can not be sucessful this time.
                                        Please solve my problem.

                                        Thanks & Regards
                                        Abhinav Kumar Srivastava
                                        Mob. No.- [protected]
                                        Email- [protected]@gmail.com
                                        20 th jan ko [protected] number pe 199 rchrg kiya tha lekin rchrge huya nehi . phir bhi bank ac se 199 credit ho gaya ... mujhe cash back chahiye kindly kya iska koi solution ho sakta hain ??
                                        my ac no :[protected] .. kindly cash back ho jaye toh achha hoga ...
                                        Hi,

                                        I have recharge my mobile with 95 rupees. Paytm transaction id is(62B879E3DA94E1D8)
                                        Status shows "WAITING FOR OPERATOR CONFIRMATION".

                                        Please look into the matter ASAP.

                                        Regards,
                                        Sulabh Goel
                                        +91-[protected]
                                        Hi am Anil M. I recharged my Docomo number [protected] for Rs. 299 on March 8th 2015. From my account the specified amount has been deducted, but not recharged to my number. my card number is [protected]. my mail I'd is anilmm.[protected]@gmail.com . please refund my amount as soon as possible.

                                        Regards
                                        Anil M.
                                        hello sir,

                                        my name is srinivasdev.p. my paytm recharge was failed.but amount was deducted to my personal account, and amount refund to my wallet.what is the reason about my unsuccessful recharge.that's why iam asking.

                                        thank you,
                                        p.srinivadev
                                        I have recharged from my Paytm wallet to idea number [protected].

                                        Money from wallet is deducted but recharge is not successful. It is showing processing... for more than 12 h now.

                                        Kindly resolve the matter on high priority.
                                        I have made a recharge order yesterday at 8:50p.m
                                        of my tata sky id[protected] and my order no is[protected].I am very
                                        diappointed and angry for the late service as my order is still
                                        processing after deducting my balance from my debit card.I have waited
                                        long for my recharge and mailed in paytm customer care but it seems that
                                        paytm is careless regarding this and not responding.
                                        I have recharged an amount of rupees 139 using INDIAN OVERSEAS BANK using PAYTM mobile app. The recharge is not successful for the number but the amount was debited from my account..The failure recharge process details are


                                        NB Transaction No [protected]
                                        Paytm Cash Transaction No 33BDF75BBE3D08FC
                                        my recharge has been shown to be fail but my money has been cut from my account so i want my money back
                                        recharge is not successful recharge 20 Rs is airtel in operetor down
                                        please refund balance
                                        My Tata Dococom NO. [protected]
                                        Amount - 125
                                        My Payment is Cutting From my Bank of Maharashtra Account

                                        But I have no received Talktime balance
                                        My order num
                                        [protected] for 3G internet of Rs 245 is not successfull, same deduct from my account., pls refund my money.
                                        my mobile number is [protected] amount debited but recharge is not successful
                                        Sir
                                        mene 15/05/2015 9.30 pm ko mere mobile no [protected] par Rs 199 ka mere bank a/c recharge kiya mere bank a/c se balance to kam ho gaya par mere mobile par balance nahi aya mera order no[protected] hai
                                        Sir please help me mera recharge karva do.
                                        Dear Sir, we have made one online payment through paytm.com of mobile no : [protected] (uninor in Andhra Pradesh). Our payment was transferred to you Dt :[protected]. But some technical problems
                                        recharge not successful. So plz refund my amount of Rs 160/- to my account.
                                        I had recharge for Rs. 55 to tata docomo Number [protected] but it was not completed but amount had deducted from my account. My ORDER NO. [protected]. please solve my problem.
                                        ORDER NO.[protected] Jun '15 1:37 pm

                                        Paytm Cash
                                        Qty: 1 | Sold By: Paytm
                                        Rs 55
                                        Successful

                                        Subtotal
                                        Rs 55
                                        Order Total
                                        Rs 55
                                        PAYMENT DETAILS
                                        Payment of Rs. 55 is received by Paytm !
                                        DC Transaction No [protected]

                                        Paytm — My account is temporarily blocked for Login

                                        My account is temporarily blocked for login Please help My registered email id- [protected]@gmail.com And Mobile no- [protected] Please help i have Rs.7278.0. rs in my paytm account as paytm cash

                                        Paytm — 14-APR-2015 transaction not completed

                                        Greetings, On 14-APR-2015 Rs.150 has been deducted from my Credit card " [protected] " for payment towards PAYTM for recharge of Rs.150 but that recharge is not successful. Please help in this issue. Regards, Praveen

                                        Paytm — duplicate earphones received Order Number: MPtkt - 827130159

                                        i have ordered original skullcandy but received duplicate earphones and the paytm customer is not replying to my mails.i have mailed them 5 times with product photo.do not buy product from paytm.

                                        Refund details required, no update on this - Order Number: RCtkt - 847761954

                                        Received mail about refund but details not yet shared to track

                                        paytm wallet transaction

                                        i send mony to an another paytm account, but the sending process is in pendig process. i send a request to paytm help senter to cancel the pending and return my maytm mony. please help me to refund my mony as soon as.

                                        mobile not recharge and balance not refund

                                        I m recharge Mobile on date 01/04/2015 Time 09:22pm order no.[protected] is not succsess and amount not refund. Recharge cost 110 ₹

                                        recharge issu

                                        Sir mene abhi [protected] iss no p 20 or [protected] iss no p 24 ka recharge kia tha balance to kat gya paytm wellet s per recharge ni hua so please help to get balance

                                        otp

                                        I have reached one time password limit

                                        I want promo code

                                        mobile type:samsung galuxy grand 2 emi no:[protected] date of purchase:[protected] address:sangeeta store, chaitnyapuri, dilsukhnagar, pin code:500060. i didn't have promocode(or)password from paytm.

                                        do not recharge 250 Rs.

                                        my Airtel Digital TV DTH [protected] has been submitted to Airtel Digital TV. for do nat recharg.pless recharg Airtel Digital TV .

                                        not purches my hand watch

                                        my complain number is[protected]

                                        want to block the transactions

                                        Yesterday approx. Rs. 26000 was being done from my ATM. i want to stop the payments and want refund. Please revert back on [protected] as sson as you can Akash

                                        payment deduct but recharge no done

                                        Sir my mob no [protected] Sir my payment are deduct but recharge not done in this no...so please refund my amount

                                        Received Duplicate Product

                                        I ordered a blacksmith wall clock .It appeared very beautiful in display but when I received the product it was looking cheap and was damaged.After then I recharged my mobile but has not yet received any recharge.
                                        please send my order bracelet

                                        buy rain suit

                                        I TRAK 2 RAIN SUIT ORDER BUT I HAVE RECEIVE 1 PRODUCT ..CODE NO.[protected]

                                        payment not updated

                                        Array

                                        reg.non credit of rs.100/_

                                        Sir, I sent rs. 100/_ from my hdfc bank Credit card on today for paytm wallet. The same has not yet credited to paytm wallet. Achhru Ram

                                        DEDUCT MORE MONEY FOR REACHARGE

                                        FIRST TIME I HAVE REACHARGE 190 FOR AIRTEL.WHICH IS INVALID REACHARGE.AFTER THAT I HAVE REACHRGE 140 FOR SAME NO.BUT DEDUCT 190 AMOUNT.

                                        Paytm Complaint Recharge successful but balance not deducted

                                        Paytm Complaint Recharge successful but balance not deducted..., MY Bank of India CC Transaction No [protected] MY Order No.[protected] pls give my amount or recharge this mobile number [protected]

                                        double amount debited

                                        Dear Sir I have recharge my dth(sundirect)though paytm with my hdfc credit card amount of Rs-500 in 24-11-14 but hdfc debited rs-1000 instead of 500 my moble no [protected] email id [protected]@gmail.com Name Bijukumar Gopalan

                                        product has been changed

                                        We ordered prestige red colour 5l cooker! But u have delivered us aluminium (white) colour cooker! Either refund or change it! Otherwise i will take tz to consumer court like u have fraud us!

                                        hacked debit card

                                        Gud mrng dear sir sombody hacked my debit card number & purchased some items with paytm amount r.s4000 is credited so plzz stop that purchased item or contact me [protected] plzzzzzzzz

                                        Mens brascelet

                                        My order bracelet for metal silver bracelet but your delivery for leather bracelet so please return your leather bracelet please deliver for my order mens silver bracelet metal please send immediate.
                                        Helpful
                                        Found this helpful?
                                        57 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit