PayTM Mobile Solutions Complaints & Reviews

Dear Sir/Mam,
I recharged my docomo with RS. 150 from Net Banking Facility by website paytm.com on 07st sep. 2011. my account has deducted by RS 150 and recharge not done also.
i received a mail that your amount will be refund in your bank account but not received yet. I have mailed many times to [protected]@paytm.com
but not getting any revert.
Here are some Informations regarding to the transaction.-

My Mobile N0 [protected]
ammount 150/-

Dear Mr. Vijaya Kumar,



Greetings from Videocon Telecommunications Limited!!



Thank you for mailing us.



We apologize for the inconvenience caused to you.



With reference to your Email dated 21/12/2011, we would like to inform you that we have forwarded your concern to respective department and your request is in process and your request will be resolved on or before 24th December 2011.



Once the concern is resolved, we will call you and confirm regarding the same.



In case you require immediate help, please contact us through Our V Help Customer Care as mentioned below:



For Requests and Complaints – Dial 198 (Toll Free) from your Videocon number



For Queries related to our Products & Services - Dial 121 from your Videocon number or [protected]



In case you wish to speak to our V Help executive at 121, your calls will be chargeable.



You may also write to us at [protected]@videocon.com or send SMS to 121 (Toll free)



Experience a whole new world by logging onto our website www.videocon.com



Thanks & Regards

Nodal Officer

Videocon Telecommunications Limited



DISCLAIMER AND CONFIDENTIALITY NOTE:



The information contained in this email message and any files/attachments transmitted with it are confidential and privileged and is intended for the exclusive use of the intended recipient. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. E-mail and any contents transmitted with it are prone to viruses and related defects despite all efforts to avoid the same. Before opening any attachments, please check them for viruses and defects. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email and any action taken in reliance on this e-mail is strictly prohibited and is unlawful. Videocon Telecommunication Limited or its subsidiaries and associated companies, (collectively "Videocon Group") shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. The views expressed in this message are those of the individual sender and no part of this message shall be binding, implied or assumed unless the sender does so with due authority of the Videocon Group.



From: Arumugam vijayakumar [mailto:[protected]@rediffmail.com]
Sent: Wednesday, December 21, 2011 4:36 PM
To: 121
Cc: nodalofficer.tn
Subject: Re: Amount deducted for Caller Tune Reg-Mobile [protected]




Dear Ms.Mohana Priya,

you should arrange to refund the amount immediately, without customer consent you are deducting the amount and taking the reversal/refund for 3 to 4 days.is it correct. Customers are keeping balance to make outgoing call for their needs. If you deduct the amount by activating caller tune how can we make outgoing calls. if there is not enough balance are you allowing to make outgoing call?

Hence refund/credit the amount immediately

Thanks & Regards

A.Vijaya Kumar

Dear Ms. Mohana Priya

As per your policy you will not refund the amount, But you can transfer this Recharge amount Rs.45 to the correct Mobile Number [protected]. we dont want refund, you can check in your system and transfer this amount for which no recharge effected. Any way customer is loosing money and you are gaining.

Hence i request you to transfer/credit this amount of Rs.45 to Mobile No.[protected] for the value of money already paid.

Thanks & Regards

A.Vijaya Kumar



On Wed, 21 Dec 2011 15:57:37 +0530 wrote
>









Dear Mr. Vijaya Kumar,

Greetingsfrom Videocon Telecommunications Limited!!

Thank you for mailing us.

With reference to your Email dated 21/12/2011 regarding your captioned mobile number- [protected], we apologize for the inconvenience caused to you. We are taking
proper measures to ensure that the same is not repeated.

We regret to inform you that, as per our process wrong recharge of the retailer mobile number which is less than Rs.100/- is not applicable to process the refund
amount.

In case you require immediate help, please contact us through Our V Help Customer Care as mentioned below:

For Requests and Complaints – Dial 198 (Toll Free) from your Videocon number

For Queries related to our Products & Services - Dial 121 from your Videocon number or [protected]

In case you wish to speak to our V Help executive at 121, your calls will be chargeable.

You may also write to us at
[protected]@videocon.com or send SMS to 121 (Toll free)

Experience a whole new world by logging onto our website
www.videocon.com

Thanks & Regards
Mohana Priya A
Videocon Telecommunications Limited

DISCLAIMER AND CONFIDENTIALITY NOTE:

The information contained in this email message and any files/attachments transmitted with it are confidential and privileged and is intended for the exclusive use of the intended
recipient. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. E-mail and any contents transmitted with it are prone to viruses and related defects despite all efforts to avoid the
same. Before opening any attachments, please check them for viruses and defects. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email and any action taken in reliance on this e-mail is strictly prohibited and
is unlawful. Videocon Telecommunication Limited or its subsidiaries and associated companies, (collectively "Videocon Group") shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay
in its receipt or damage to your system. The views expressed in this message are those of the individual sender and no part of this message shall be binding, implied or assumed unless the sender does so with due authority of the Videocon Group.



From: Arumugam vijayakumar [mailto:[protected]@rediffmail.com]


Sent: Wednesday, December 21, 2011 11:19 AM

To: 121

Cc: nodalofficer.tn

Subject: Recharge wrongly credited to another number reg.





Dear Sir/Madam,



Ref: Mobile NO.[protected]



I have recharged for Rs.45 to my above videocon number. But my mistake the shop keeper wrongly put the Number while recharging as [protected] instead of [protected].



We tried to contact the mobile [protected] and found that this number was not yet activated.I asked the shop keeper to contact your customer care and reverse this amount already deducted from their account and recharge to actual No.[protected]. But they informed
me that Videocon operator saying that they will not reverse this amount and we are not in a position to recharge to the actual Number [protected]



Hence I request you to arrange to reverse this amount deducted for [protected] and give recharge for actual mobile [protected]



Thanks & Regards



A.Vijaya Kumar














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Sir, Gud evening I recharged mobile prepaid videocon of rs 62 & recharged successfull N0 is[protected] . but ballance not come in my mobile([protected]), I trying customer through 198, 121, 123 for two days.but no response. So kindly activate of rs62 prepaid voucher or check what is problem .Thanku for gud co-operation. ( santeshwar tiwari, Mob [protected], email- santeshwar.[protected]@gmail.com)

Hello Sir/Mam,
Im Deepak Shewaramani from Ajmer (Raj). Sir yesterday i recharge mobile Vodafone mobile number through www.Paytm.com which is online recharge facility. I entered all my transiction details of my debit card.The amount was debited from my bank account but the recharge balance has not credited to me yet. Sir plzzz do something related to this complaint. Sir I will be very Thankfull to you.

Thanking you
Deepak Dhewaramani
[protected]

@deepu We have reviewed your transaction and your refund has been initiated. Please contact us directly at [protected]@paytm.com.

online recharge vide order no:5358446 not credited to my dishtv account.Pl. do so now.

I have recharge a mobile No.[protected] on 03 Aug. 2011 by 100/- rupees,
Money has been deducted from my Online S.B.I.account ([protected]) but mobile is still not charged.
please refund my money in my my account .

paytm Complaints - recharge not successful

Location: Muzaffarpur- bihar- India


on Aug 12, 2011


recharge not successful
I recharged my no [protected] with Rs110 on 1st august. It has not been recharged and Rs 110 has been debited from my online account. Please refund my Rs 110

shailesh kumar, [protected]@rediffmail.com/ [protected]

recharge not successful
I recharged my no [protected] with Rs222 on 26- august. It has not been recharged and Rs 222 has been debited from my online account. Please refund my Rs 222


From,
G Narendra
[protected]
narendra.[protected]@gmail.com

i recharged my mobile on 12th august for 165 rupees for 3G data as instant offer in airtel.amount has been deducted from my HDFC account but still now amount has not been deposited.Please look in to the issue and resolve the same.order no:[protected]

dear paytm,

what your customer care number where we can talk to your executive..earlier it was working.

iam registered with paytm as [protected]@aol.com

unable to make recharge will anybody contact us for the same or shall move further to higher authorities.

regards,
Amit
[protected]

Sir I am rechargeRs 30 this number [protected] and Rs 20 this number [protected] but recharge not sucessful.so request refund my balance.

Order Number:[protected] . The recharge status on Paytm site is showing success.
But till date I haven't received that recharge nor do I received amount back to my account. I sent 5 mails to the customer care, but reply is still awaited.

Dear sir

ORDER NO.[protected] SEP '14 8:03 AM
State Bank of India DC Transaction No [protected]
Recharge mobile no. is [protected]


This is my transaction detail of my order 150 RS recharge but recharge is not successfully, i am also confirm by airtel customer care and they are said that not any amount received related to this recharged
No action taken by Paytm recharge is till unsuccessful but amount is deduct

My recharge of data amt 449/- not done even after debited the money .my ooder no[protected] on 18/10/14 at 5:30AM.

My recharge of data amt 449/- not done even after debited the money .my ooder no[protected] on 18/10/14 at 5:30AM.

Paytm Cash Txn ID 53252C325D4CAB7B
0RDER NO.[protected]
MOB-[protected]

ORDER NO.[protected]
Paytm Cash Txn ID 53252C325D4CAB7B
MOB-[protected]

Paytm Cash Txn ID 08BB4DED1770CB1F
ORDER NO.[protected]
MOB-[protected]

Dear sir/madam
yesterday I was recharged with 110/- BSNL mobile No.[protected] at around 6:00 PM on 24/10/2014 but not successfull and not recharged but amount will be deducted from my bank account . so please pay back my amount as soon as possible
from
Md.sirajuddin
[protected]

i have done a recharge of 80 on my idea number.my order number is[protected]..take my complaint under consideration..my no.[protected]

Ref.No: #[protected]

Yesterday night 11 PM i try to recharge. Recharge amount debit in my account, But recharge not successful. Kindly return the amount to my account

Dear Sir,
I have recharge this number [protected] (Airtel) Rs. 50 of our debit card before 2 hours. But recharge can not be sucessful this time.
Please solve my problem.

Thanks & Regards
Abhinav Kumar Srivastava
Mob. No.- [protected]
Email- [protected]@gmail.com

20 th jan ko [protected] number pe 199 rchrg kiya tha lekin rchrge huya nehi . phir bhi bank ac se 199 credit ho gaya ... mujhe cash back chahiye kindly kya iska koi solution ho sakta hain ??
my ac no :[protected] .. kindly cash back ho jaye toh achha hoga ...

Hi,

I have recharge my mobile with 95 rupees. Paytm transaction id is(62B879E3DA94E1D8)
Status shows "WAITING FOR OPERATOR CONFIRMATION".

Please look into the matter ASAP.

Regards,
Sulabh Goel
+91-[protected]

Hi am Anil M. I recharged my Docomo number [protected] for Rs. 299 on March 8th 2015. From my account the specified amount has been deducted, but not recharged to my number. my card number is [protected]. my mail I'd is anilmm.[protected]@gmail.com . please refund my amount as soon as possible.

Regards
Anil M.

hello sir,

my name is srinivasdev.p. my paytm recharge was failed.but amount was deducted to my personal account, and amount refund to my wallet.what is the reason about my unsuccessful recharge.that's why iam asking.

thank you,
p.srinivadev

I have recharged from my Paytm wallet to idea number [protected].

Money from wallet is deducted but recharge is not successful. It is showing processing... for more than 12 h now.

Kindly resolve the matter on high priority.

I have made a recharge order yesterday at 8:50p.m
of my tata sky id[protected] and my order no is[protected].I am very
diappointed and angry for the late service as my order is still
processing after deducting my balance from my debit card.I have waited
long for my recharge and mailed in paytm customer care but it seems that
paytm is careless regarding this and not responding.

I have recharged an amount of rupees 139 using INDIAN OVERSEAS BANK using PAYTM mobile app. The recharge is not successful for the number but the amount was debited from my account..The failure recharge process details are


NB Transaction No [protected]
Paytm Cash Transaction No 33BDF75BBE3D08FC

my recharge has been shown to be fail but my money has been cut from my account so i want my money back

recharge is not successful recharge 20 Rs is airtel in operetor down

please refund balance

My Tata Dococom NO. [protected]
Amount - 125
My Payment is Cutting From my Bank of Maharashtra Account

But I have no received Talktime balance

My order num
[protected] for 3G internet of Rs 245 is not successfull, same deduct from my account., pls refund my money.

my mobile number is [protected] amount debited but recharge is not successful

Sir
mene 15/05/2015 9.30 pm ko mere mobile no [protected] par Rs 199 ka mere bank a/c recharge kiya mere bank a/c se balance to kam ho gaya par mere mobile par balance nahi aya mera order no[protected] hai
Sir please help me mera recharge karva do.

Dear Sir, we have made one online payment through paytm.com of mobile no : [protected] (uninor in Andhra Pradesh). Our payment was transferred to you Dt :[protected]. But some technical problems
recharge not successful. So plz refund my amount of Rs 160/- to my account.

I had recharge for Rs. 55 to tata docomo Number [protected] but it was not completed but amount had deducted from my account. My ORDER NO. [protected]. please solve my problem.
ORDER NO.[protected] Jun '15 1:37 pm

Paytm Cash
Qty: 1 | Sold By: Paytm
Rs 55
Successful

Subtotal
Rs 55
Order Total
Rs 55
PAYMENT DETAILS
Payment of Rs. 55 is received by Paytm !
DC Transaction No [protected]

Paytm — My account is temporarily blocked for Login

My account is temporarily blocked for login Please help My registered email id- [protected]@gmail.com And Mobile no- [protected] Please help i have Rs.7278.0. rs in my paytm account as paytm cash

Paytm — 14-APR-2015 transaction not completed

Greetings, On 14-APR-2015 Rs.150 has been deducted from my Credit card " [protected] " for payment towards PAYTM for recharge of Rs.150 but that recharge is not successful. Please help in this issue. Regards, Praveen

Paytm — duplicate earphones received Order Number: MPtkt - 827130159

i have ordered original skullcandy but received duplicate earphones and the paytm customer is not replying to my mails.i have mailed them 5 times with product photo.do not buy product from paytm.

Refund details required, no update on this - Order Number: RCtkt - 847761954

Received mail about refund but details not yet shared to track

paytm wallet transaction

i send mony to an another paytm account, but the sending process is in pendig process. i send a request to paytm help senter to cancel the pending and return my maytm mony. please help me to refund my mony as soon as.

mobile not recharge and balance not refund

I m recharge Mobile on date 01/04/2015 Time 09:22pm order no.[protected] is not succsess and amount not refund. Recharge cost 110 ₹

recharge issu

Sir mene abhi [protected] iss no p 20 or [protected] iss no p 24 ka recharge kia tha balance to kat gya paytm wellet s per recharge ni hua so please help to get balance

otp

I have reached one time password limit

I want promo code

mobile type:samsung galuxy grand 2 emi no:[protected] date of purchase:[protected] address:sangeeta store, chaitnyapuri, dilsukhnagar, pin code:500060. i didn't have promocode(or)password from paytm.

do not recharge 250 Rs.

my Airtel Digital TV DTH [protected] has been submitted to Airtel Digital TV. for do nat recharg.pless recharg Airtel Digital TV .

not purches my hand watch

my complain number is[protected]

want to block the transactions

Yesterday approx. Rs. 26000 was being done from my ATM. i want to stop the payments and want refund. Please revert back on [protected] as sson as you can Akash

payment deduct but recharge no done

Sir my mob no [protected] Sir my payment are deduct but recharge not done in this no...so please refund my amount

Received Duplicate Product

I ordered a blacksmith wall clock .It appeared very beautiful in display but when I received the product it was looking cheap and was damaged.After then I recharged my mobile but has not yet received any recharge.

please send my order bracelet

buy rain suit

I TRAK 2 RAIN SUIT ORDER BUT I HAVE RECEIVE 1 PRODUCT ..CODE NO.[protected]

payment not updated

Array

reg.non credit of rs.100/_

Sir, I sent rs. 100/_ from my hdfc bank Credit card on today for paytm wallet. The same has not yet credited to paytm wallet. Achhru Ram

DEDUCT MORE MONEY FOR REACHARGE

FIRST TIME I HAVE REACHARGE 190 FOR AIRTEL.WHICH IS INVALID REACHARGE.AFTER THAT I HAVE REACHRGE 140 FOR SAME NO.BUT DEDUCT 190 AMOUNT.

Paytm Complaint Recharge successful but balance not deducted

Paytm Complaint Recharge successful but balance not deducted..., MY Bank of India CC Transaction No [protected] MY Order No.[protected] pls give my amount or recharge this mobile number [protected]

double amount debited

Dear Sir I have recharge my dth(sundirect)though paytm with my hdfc credit card amount of Rs-500 in 24-11-14 but hdfc debited rs-1000 instead of 500 my moble no [protected] email id [protected]@gmail.com Name Bijukumar Gopalan

product has been changed

We ordered prestige red colour 5l cooker! But u have delivered us aluminium (white) colour cooker! Either refund or change it! Otherwise i will take tz to consumer court like u have fraud us!

hacked debit card

Gud mrng dear sir sombody hacked my debit card number & purchased some items with paytm amount r.s4000 is credited so plzz stop that purchased item or contact me [protected] plzzzzzzzz

Mens brascelet

My order bracelet for metal silver bracelet but your delivery for leather bracelet so please return your leather bracelet please deliver for my order mens silver bracelet metal please send immediate.

I Requested to recharge my mob no [protected] vide order no 3039270 for Rs/- 200/ Fm Pay TM.com on 29.7.2011 FM [protected] at 10;54;19 AM HRS. ref no [protected].kindly redress my grievance.

I wanted to recharge my BSNL Mobile No.[protected] through SBI Net banking on 27th June 2011
by Rs.200/-, though the amount has been debited from my account but my mobile recharge not yet done. I have no confidence on your arrangement. Please try to refund the money.
Thanking you.
DURGADAS BISWAS

Dear Dhillonks,

We are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.

Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.

We regret that your recharge request on Paytm was unsuccessful. This recharge failed because of a temporary technical error at operator end.

Amount of Rs.200 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

You may also watch our videos for more information: http://vimeo.com/paytm/videos


Best Regards,
PayTM.

Spl Recharge not done even after making payment
Today on 29 june i had made a recharge of RS 500 on my bsnl m.no - [protected] but recharge has not been done and the amount has been debited .
my order no is 41499173, when i gone to query through paytm account then they have given the statement recharge done sucessfully and payment has been recived. and also payment balance is not showing in paytm cash accout so you are kindly requested to go through my complain and solve this problem
PLEASE MAIL ME AT [protected]@yahoo.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

@ Bidya Sagar We have reviewed your transaction and your refund has been initiated on 27th Jult 2011.
Please contact us directly at [protected]@paytm.com

THANKS, HOPE IT WILL CAME BAK EARLY TO MY ACCOUNT. I WAS A REGULER USER AND ONLY THIS CAN KEEP THE TRUST

Sir, i had registered to paytm on 5.8, 11 and recharged a amount of 201.00 through net banking(HDFC) for a idea prepaid tariff and the details are Order Number : 3280812 Registered User : [protected] Mobile Operator : IdeaMobile Number : [protected] Recharge Amount : 201.0Payment Mode : Net Banking (HDFC Bank )Transaction Date: 05-Aug-2011 11:00:29 PM IST.When i conformed from idea custermer care regarding the recharge when it was not showing the recharge balance, they told that only Rs.200 was paid. But i got the transaction of 210.00 debited from my account of hdfc bank as well a conformation from paytm along with reciept for the said amount. can you please look into the matter and do the needful as it is a secure organisation.Other wise how can we trust.

MOBILE RECHARGED PROBLEM
Dear Sir/Madam,

please find the details bellow .
Order Number : 4460702
Registered User :[protected]
Mobile Operator : reliance
Mobile Number : [protected]
Recharge Amount : 299
Payment Mode : Credit Card (AXIS BANK )
Transaction Date: 26-Jul-2011 02:40:57 PM IST

i made a recharge but still didnot get recharged my mobile .

Dear Customer,

We have reviewed your transaction and your refund has already been initiated on 20th July 2011.

Usually it take upto 7 - 21 working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control. In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.

Feel free to contact us for further assistance.

online recharge reliance gsm no [protected] gprs pack 101 rs on paytm site 28 march 2012 . order no 23614849
this order no. was not activated my number but paytm site shown recharge activate . so pls help me

@Soumya

We have reviewed your transaction and your refund has been initiated on 25th July 2011.

Feel free to contact us for any further assitance.

rs.100 has been refuned oreder no-5366026 youa recharg un successful

Dear Sir,

when i was recharging my account for 222 vodafone number, the amount has
been deducted in my bank account but it is not recharged .
The problem is the payment gateway is returned "Oops! Your payment of Rs.222 was rejected by your bank.", But the amount of 222 has
been deducted from my bank account, Kindly revert back,
I have made a complain before but got reply from you that money got refunded to your account.
But I didnt get any refund amount.

Waiting For Your reply,

Regards,
Meera

hello, my self v s prasad. i have recharge rs100 through in paytm but recharge is unsuccessful.
my order number is 34681605. please solve my problem

@asanur We have reviewed your transaction and your refund has been initiated. Please contact us directly at [protected]@paytm.com for further assistance

money is deducted from my account& i didnot get my tata sky sub.ID[protected] recharge yet

i have recharge my mobile [protected] with 10rs through www.paytm.com on 25th sep 2011 and 10rs was debited from my pnb bank account but not credited to my mobile no.

i have recharge my mobile [protected] with 100rs through www.paytm.com today and 100rs was debited from my kotak bank account but not credited to my mobile no.

[protected]

M s dhoni and amir khan [protected]

Respected sir,
As dated on 26/08/2011 I requested to recharge for my BSNL Service Mobile for Rs.110/-
Order no.4080404 and another for Rs.20/- which order no.4079852 and you have been deducted both amount from my personnel account on line. But I didnot got your recharged successfully. So please be return my amount as soon as possible.
my E-mail ID -muzaffar.[protected]@yahoo.com
my contact no.is [protected]

Respected sir,
As dated on 06/10/2011 I requested to recharge for my Relience cdma Service Mobile for Rs.590/-
Order no.6129406. But I didnot got your recharged successfully. So please be return my amount as soon as possible.
my E-mail ID [protected]@gmail.com
my contact no.is [protected]

I have been provided 2 pay tm vouchers of each Rs. 100 worth from food panda. in which only one worked fine and second is not working. i have been contactiong paytm care since 8 days. but when ever i send a mail i will get acknowledgement saying issue will be resolved in 8 hours but no mail from any cust care personal. i dont know any cust care is there for paytm. anly a system generated reply comes every time. bloody cust care and stupid site. cheaters...

They dont have customer support. they will send an acknowledgement when you send any mail to them. they don't even respond on your query...

govt should ban all these sites

Respected sir,
As dated on 06/02/2013 I requested to spacial recharge for my BSNL pripaid Service Mobile for Rs.39/-
Order no.72183169. But I didnot got your recharged successfully. So please be return my amount as soon as possible.
my E-mail ID [protected]@gmail.com
my contact no.is [protected]

Dear Sir/Madam
It is very disgusting to express that your re-charge system is very weak and loss of time.
Kindly rectify your system.
Regards
SK.Suhail
my Tatadocomo Plus
No.[protected]

Request #[protected]: Please reply on this matter

i have recharged my aircel mobile on 2 nd may 2013 for the amount of rs 160/- through my credit card but the amount has not been transferred.Kindly refund my account.
my no [protected].

I have recharged my aircel mobile on 2 nd may 2013 for the amount of rs 160/- through my credit card but the amount has not been transferred.Kindly refund my account.order no91631276
my no [protected].

DEAR PAYTM THE FOLLOWING PAYMENTS FOT MY MOBILE RECHARE ARENOT EITHER TOUP
MY MOBILE OR THE AMOUNT ARE NOT REFUND BACCK TO MY SBI A/C.

1.YOUR REFFERANCE NO.22500978LGJ2930613 RS.100 DT 16/06/2013 FOR THE MOBILE NO [protected]

2YOUR REFERANCE NO.[protected]LGL[protected] RS.100 DT.03/06/2013 FOR MOBILE NO [protected].

I REQUEST YOU TO VERYFY AND REFUND BACK.

MY FACEBOOK [protected]@yahoo.co.in & pw chella_9.


chellapandian /dy gm bsnl. cell [protected].

sir
I am Kumaresan .yesterday i had charged the sun direct DTH .Still now not charged but your sms recevied from you for recharge successful of Rs.175/- details given below
smart card no - [protected]
your order no[protected]
My mail id - n.[protected]@gmail.com
i want recharge immediately or return the amount

awaiting for your favorable reply

Respected sir,
As dated on 27/08/2013 I requested to recharge for my SUN DTH Service for Rs.950/-
Order no.[protected]. But I did not got your recharged successfully. So please be return my amount as soon as possible.
my E-mail ID [protected]@yahoo.co.in
my contact no.is [protected]

Respected sir,
As dated on 24/07/2013 I requested to recharge for my BSNL Service Mobile for Rs.220 and you have been deducted amount from my personnel account on line. But I didn't get your recharged successfully. So please be return my amount as soon as possible.
my E-mail ID - [protected]@yahoo.co.in
my contact no.is [protected]

i am anand i recharged my cell no [protected] for an amount of Rs.49 & 01 but unfortunately i received sms that recharge was unsuccessful cash order no.[protected] &[protected] on 29.09.13. pl. recharge with Rs.50 at the earliest.

Respected sir
I am Sunil Prasad Kharwar my mail id [protected]@gmail.com .17/10/2013 I try to recharge my AIRTEL mobile([protected]) to my debit card (via pay TM ) . After submit my password in my hdfc bank account 100 rupees cut i received the massage also but till my mobile was not recharged please do the needful for recharge my mobile

i made recharge my airtel no [protected] with 100 rupees two times and with 50 rupees one time my order no is[protected] and[protected] but this process shows some error during this and the amount of 250 has been debited from my SBI account.so please do the needful recharge value of 250 to my airtel no as early as possible.

I pay my BSNL bill of Rs. 1343 on 8/11/13 but unfortunately i received sms that transaction was unsuccessful cash order no.[protected]. the amt is debited fro my account on the same date . i have to pay bill again as last date was 18/11/13. plz made my payment of Rs. 1343 back to my urgently.

respected sir
i made post paid bill pay for my tata do co mo post paid number [protected] at the time of1/04/2013 - 9:40pm @ the amount of rs 206&rs 265, but my bill payment is failed, but debited that amount 206 &265 total Rs 471on my kotakbank account, so my amount rs471 is refunded please...

Order No:[protected]
Ticket No:[protected]
Ref:1)E mail request to Refund the amount Rs 98/- Dt.06/04/2014
2) " " Rs 98/- Dt.14/04/2014
3) " " Rs 98/- Dt.21/04/2014
As per the reference cited above I sent mails 3 times to refund the amount due to failure of my Recharge attempt.
But No any response from your side.I think whether you are having the Customer Care to serve the Customers or
Cheating the Customers money.
I am giving the reminder for 4th time now. Who gave the Rights to you to keep the customers money with you when
Recharge gets failure?.All the other companies are refunding the amount as soon as the recharge gets failure Except
you.
It is the last request to you from me for refund.
If you are not taking any steps for Refund still, I have no other go Except from seeking Legal Help.

I have fail a transaction of recharge rs. 150/- on 30/09/2015 of POS 00005344 txn.[protected] & same was shown by your official site but till today i.e. 20/10/2015 I have not receive back Rs 150/- in my S.B. a/c . therefore it is reqest to credit the amount Rs 150/- in my S.B. a/c as early as possible. thank you!
my email [protected]@gmail.com
mobile no. [protected]

Hello,
Yesterday on dated 24oct2015, I have do the data card recharge through the same, but still I have not received any data usage. And payment is deducted form my account. So please do needful action for same.
Manoj bohra
[protected]

Respected sir
I am Nagabushanam my mail id nagabushan.[protected]@gmail.com 05/12/2015 morning 07.04 am I try to recharge my air-tel mobile([protected]) to my debit card (via pay TM ) . After submit my password in my hdfc bank account 255 & 50 rupees cut i received the message also but till my mobile was not recharged please do the needful for recharge my mobile

Paytm — Product was second hand

I have received a Microsoft Lumia 435, when I start using for the first time mob has two lines in the display and box has a mark inside.

Paytm service is very bad service.
any body plz dont trust on it.
mobikwik is the best

do not wast ur money and time on paytm

Paytm — Problem recharge faild any mobile

Sir plz solve my problem... Only one problem recharge faild

RS:251 DEBITED FROM ACCOUNT BUT NOT RECHARGE

sir please refund of Rs 251 has been debited from my account but not recharge. NET TXN: PAYTM[protected] Paytm 18/02/2015 16:48:01 Rs: 251.00. Please arrange to refund the amount Rs: 251

ORDER ARE NOT SHIPPED

DEAR SIR, I PLACE A ORDER OF HTC DESIRE 820 (WHITE) DATED-27/03/15, ORDER NO[protected], BUT YOU DON'T PLACED MY ORDER TO TILL DATE Please provide information about my order Yashwant Tomar Mobile:-[protected]

I have not received cash back payment

Cash Back Scheme is fraud, Paytm is not gives any cash back.

payment failed

I HAD MADE ON LINE PAYMENT THROUGH PAYTM OF AIRTEL MOBILE [protected] FOR RS. 615. WHICH IS FAILED BY YOU.PLEASE REFUND THE SAME AMOUNT ON MY ACCOUNT IMMEDIATELY. WHOSE PAYMENT ORDER NO. IS[protected]

ORDER NOT RECEIVED

MY ORDER NO.[protected] DT. 08.10.14. ITS VERY LONG TIME BUT STILL I DON'T RECEIVE MY ORDER & THERE ARE NOT ANY CONTACT NO. FOR CONTACT YOU SO TELL ME WHAT THE PROBLEM WHY I NOT RECEIVE IT. AS SOON AS POSSIBLE.

bill not paid

i have paid my aircel bill but not process

Refund delayed

I had done a recharge of Rs. 255, two days back. Still it is showing that the order is queued. Order Id is[protected]. Need the refund as soon as possible.

My passbook not updsted

My last transaction with food panda where I was to get 15% cashback in my account is not reflecting yet. Plse expidite the same before we lose our trust. My email id is [protected]@gmail.com and contact no is [protected].

Product working inproper

I purchased air cooler pik up is not working properly please resolve.

Wallet order ID 2139364154 for Taking 371.71

Wallet order ID[protected]towards not paid to airtel, mobile bill paid on May 17 2016, and not returned to my wallet. Let me have the refund and clarification. My mobile no[protected] and mail I'd [protected]@gmail.com for correspondence.

Dear Customer,

MTS Customer Care would be able to respond to your query. From our side we have delivered the recharge to your mobile. How much talk time gets added to your balance is controlled entirely by MTS . We cannot guarantee the recharge amount as it is subject to change by the mobile operator. The reference number that we received from MTS for your recharge transaction is O[protected]. This reference number will help you in your correspondence with MTS Customer Care.


Best Regards,
PayTM Customer Care
[protected]@paytm.com

@bikram We have reviewed your transaction and your refund has been initiated. Please contact us directly at [protected]@paytm.com for further assistance.

Dear Sir / madam
Here i would like to requested to you that on 7th august 2011 i tried to recharge my mobile of tata indicom from my hdfc credit card, But transaction is done from my hdfc card but there is no recharge in my mobile so please inform me what to do next
Thanking you
yours faithfully
Bhushan Malwankar
[protected]

Dear sir/ madam
Here i would like to request to you that on 4 sept 2011 i tried 2 recharge my mobile of reliance from my axis & pnb debit card, But transaction is done from both my card but still my no is not recharge.so pls infrm me what to do next.
thanking you
yours faithfully
Harpreet Singh Sahni
[protected], [protected]

hi sir/mam,
i tried to recharge my bsnl no. [protected] through ABN bank debit card 2 times(55rs and 30rs) here, the balance was cut down from my bank account but i didn't get any rechaged balance on my cell so please refund my balance(55+30=85) or recharge my cell phone immediately.
thanking you,
your's faithfully,
Mahesh Gajula
[protected]
[protected]

Sir, I have reacharged rupees 50 thru icici net banking on 27/09/2011 unfortunately no talk time has been credited to my mobile no.[protected] but the amount has been debited to my bank account pl, do something as you deem fit.Thanking you, subrata sarkar, mobile no.[protected]

hi sir i have recharged rupee 1000 thru my sbi bank accout on 08.08.2012 for recharge dish tv order no 46836405 but this trangastion is faild so refund emidetly amount in my accout no [protected]

Recharge not proceeded
I have paid you Rs 47 from my account through net banking for
recharging my registered no. [protected] with Rs 47 on 15.11.2011.
The payable amount was deducted from my icici account as per the account statement. But i didn't receive any kind of recharge top up from your end.
kindly solve my problem.

Recharge not proceeded
I have paid you Rs 500/- debited from my account through ATM Cum Debit Card for
recharging to my Mobile No [protected] and POS / order no. 294553 with Rs 500 on 16.08.2012.
The payable amount was deducted from my SBJJ account as per the account statement. But i didn't receive any kind of recharge top up from your end.
kindly solve my problem.

@Ranga

We have initiated the refund for the unsuccessful transaction.

For any assistance you may write us at [protected]@paytm.com.

I have recharged distv through [protected]@paytm.Com dtd 28/06/22
ref no[protected]g 56098334 tfr to [protected] sbi
rs. 480/- For recharge of distv but not yet recharge.
Recharge it imdtly otherwise refund of amount imdtly.
.Matter urgent.
Thanking you

@rakkar
We have reviewed your transaction. There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

As per your request, we’ve initiated the refund of Rs. 480 against your unsuccessful transaction.

Please contact us directly at [protected]@paytm.com for further assistance.

Hi, My name is Naveen...

I have already emailed on my unsuccessful transaction of Rs. 50 and Rs. 50 each on my 2 mobile#'s and sent all required documents asked by you in order to initiate the refund but till now i have not received any response from yourside...

below are the ref#'s i received from my SBI bank while transaction,

IG56612158
IG56608362

Please address and resolve this ASAP, the matter is very urgent.

Rgds,
Naveen

I have recharged airtel dthtv through [protected]@paytm.Com dtd 23/07/11
rs. 200/- the amount of recharge was deducted from bank account but it was not transfer to my airtel dthtv acoount
between the last step of transaction the network was failure so i can't receive any message from you
so Recharge it imdtly otherwise refund of amount imdtly.
.Matter urgent.
Thanking you

@sanket.golande We are sorry for the inconvenience caused. Please mail us at [protected]@paytm.com with your complete transaction details. Our team will look into it and take the necessary action.

I have recharged airtel dthtv through [protected]@paytm.Com dtd 04/08/11
rs. 200/- the amount of recharge was deducted from bank account but it was not transfer to my airtel dthtv acoount, my order no is- 3249252
so Recharge it imdtly otherwise refund of amount imdtly.
.Matter urgent.
Thanking you

I have recharged my moblie on dtd 01/09/2011 Rs. 100/- The amount of recharge was deducted from card account but it was not transfer to my BSNL mobile acoount, my order no is[protected]. Recharge it imdtly, otherwise refund of amount imdtly.

robin
Thanking you

I have recharged my data card on dated 09/09/2011 Rs. 1001/- The amount of recharge was deducted from credit card account but it was not transfer to my reliance data card [protected] account Recharge it imdtly, otherwise refund of amount imdtly.

I have recharged my moblie today Rs. 50/- The amount of recharge was deducted from card account but it was not transfer to my tatadocomo acoount, my order no is-5167576. Recharge it imdtly, otherwise refund of amount imdtly. plzzz urgnt urgnt buz iam in jonery

Hi, My name is Satish...

I have already emailed on my unsuccessful transaction of Rs. 21 and Rs. 101 on my mobile [protected] and sent all required documents asked by you in order to initiate the refund but till now i have not received any response from yourside...

below are the ref#'s i received from my paytm order No.,

5278782
5277528

Please address and resolve this ASAP, the matter is very urgent.

Rgds,
Satish Buddiga

I have recharged VODAFON NUMBER [protected]@paytm.Com 22/09/2011
RS. 95+95+10/- the amount of recharge was deducted from bank account but it was not transfer to my VODAFONE num 3 time [protected]
RS 28 24th sep same number
RS.20 22ND SEP 2011 On this num [protected]
The amount was deducted by punjab national bank n indusland bank
between the last step of transaction the network was failure so i can't receive any message from you
so Recharge it imdtly otherwise refund of amount imdtly.
urgent.
Thanking you

I have recharged TATA INDICOM [protected]@paytm.Com OF 110 MOBILE NUMBER [protected] THE AMOUNT IS DEDUCTED so Recharge it imdtly otherwise refund of amount imdtly

I have recharged my BSNL MOBILE AP on dated 10/05/2012 Rs. 110/- The amount of recharge was deducted from my credit card account but it was not transfer to my MOBILE NUMBER [protected], ORDER NO IS 37340504, Recharge it imdtly, otherwise refund of amount imdtly.

REGARDS

KUMAR BABU

[protected]

Paytm — my cash not refunded in bank account

I have add money in paytm wallet.I have click the refund option but my money not refund in bank account please give a help Paytm Order#[protected] Paytm Wallet Txn 9AF68DBETEB20EA0

Paytm — DEDUCATE CASH

i had not done any transaction and Rs.3226 deducted from my paytm wallet automatically. my id no. [protected]

Paytm — Defective Order

My Self Neha Gupta, I order wooden 3 tier shoe cabinet which i received on 17.04.2015 and found broken.pls take back wooden 3 tier shoe cabinet and refund the money

Paytm — Payment not refunded yet

March 20, I tried to recharge my vodafone no - [protected] for 242 including tax from Paytm, the payment was successful but failed to recharge.Payment was not refunded yet.Please reply to me.

Wrong size delivered

I have ordered 2 vettern Frattini men's vest (size-m) but they sent me both different size one size is big so they sent me wrOng size product that theY delivered to me

I got damaged product,

I got damaged product, after returned request no one came from paytm for reverse pickup, its almost 25 days now, my order id:[protected], please help sir

account is blocked

recently in my account add 50rp but account is block the paytm worst service account details mobile no: [protected] mohan kishore

I am not shipped my product.

My order no[protected]. I am order to March 12, 2015. I am not receive my product.please receive my product and how many days shipped my proproduct.

recharge in progress

16.2.15 order number.[protected] i recharged my airtel number thru ma debitcard money ws deducted but the recharge was unsuccessful. Plz fix the bug ASAP.

can not change my order

my order no.[protected] sony experia E3 single sim price - 9985 please help me to change my order !

REFUND MY AMOUNT RS.30/-

Dear Team, i have recharged on[protected] an amount of Rs.30/- that amount has deducted from my account but recharge didn't .Please once check and refund my balance

recharge filed but amunt is debit in my account

i am recharge my mobail no in paytm but i not get recharge in my mobail no my mobail no is [protected]

I'm doing 33 rupay recharge one time mob.no.[protected] but company mistake same double recharge 33 rupay and my 66 rupay lost.Not benefit double recharge.please 33 rupees balance refund and I'm very thankful

They sent different product

I have ordered ONN inner wear specific product but they sent a different style fashion product.

rechage not done in my airtel mobile.

18/9/2014 at 4:01pm I was done my mobile recharge and podium is showing that recharge is done from 249 rupees but there is no recharge on my airtel mobile please recharge my mobile. my Paytm order no:[protected]

bill payment review pending

Hello, i payment from my credit card for phone bill but bill payment review showing pending...

Complaint about unsuccessful mobile recharge

Dear Sir, Today I recharge my AIRTEL mobile no-91-[protected] through paytm.Amount debit to my credit card but recharge not successful.Total amount debit 120.00.Pls. do needful for refund my money. Regards Shubham Mo.No-[protected]

dint get recharge amount

i have recharge 50 through paytm i dint get plzz see and do needful for mee

rechrge amount not credited to mobile no

i have made a payment of rs 50.00 from my sbi account to recharge my mobile no [protected] airtell. but till now the amount is not credited to mobile no

Status Queued and amount not refunded

Hi, This is Radhisha Radhakrishnan.I recharged Rs 200 to my mobile number [protected].The cash got reduced from my account but my recharge is not yet successful.When will I get it to my paytm cash wallet?

Trasaction faild and didn't get money to my account

I made post paid bill payment two times with Rs 448.15 and Rs 455.15,
and transaction faild two times, i got money to my wallet, after that i transfred wallet money to my account. Now status is showing as success but money i didnt get money

Double recharge

I'm doing 33 rupay recharge one time mob.no.[protected] but company mistake same double recharge 33 rupay and my 66 rupay lost.Not benefit double recharge.please 33 rupees balance refund

Order ID 1787515784 regarding complain

Sir my order ID no is [protected] I am not cancel my order 5, 6 days after show that your order is cancelled by seller and your amount is refunded in your wolet so I should this order I don't know any reason if my order you not send so I complaint in consumer coram which is responsible yourself

Tatasky payment

I have recharge my tata sky connection with 600 rupees but it is not yet recharged which is highly disgusting.. i may take appropriate action for this.look into the matter as earliest

Money withdral to bank bt not recharege my number

Sir I have withdral 119 rupees to bank for recharge my mobile number...but recharge fail bt 119 ruppes withdral to my bank account...paytm odet id[protected]...sir plz my refund to my bank acount

@plal80:

We have reviewed your transaction. There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

As per your request, we’ve initiated the refund of Rs. 250 against your unsuccessful transaction.

Kindly contact us directly at [protected]@paytm.com for further assistance.

PayTM — unsuccessful dth recharge

Unsuccesful recharge of Reliance Big Tv of Rs.300/- and no refund of money on my account after 2 days.

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

@ ohmnamoh

We have reviewed your transaction and your refund would be initiated. Kindly provide us your contact details at [protected]@paytm.com so that we can reach you.

Dear Sir / Madam,

Thank you very much for the support extended, after the incident I was very afraid to use Internet Banking, Credit Card Payment, Paytm or any kind of Internet payment facility. But after you prompt support I have regained my confidence back.
I would also like to thank HDFC Bank, Dish TV and PayTM

M nair

I too faced the same problem they are a big cheating company...dont recharge through PAY-TM

I recharged 150 Rs through axis bank they are not responding properly after deduction amount beware of PAY-TM

@nivasonweb:-

Please send an email at [protected]@paytm.com with your complete transaction details. Team will check and take the necessary action accordingly. Thanks!

My 1000 Rs refund yet not recieved.

I ve written 10 times to them.

No response from the email [protected]@paytm.com

This is a big fraud.

"PAYTM is a FRAUD WEBSITE"

Do not ever use PAYTM.

PAYTM RECHARGE ARE FRAUD.

It is very fraud company 2 times it cheated me go for justrechargeit.com instead of paytm.Several times mailing customer care no response and no result. Big Fraudddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd...⇄
pkumar

yes very right

@ajay

We have reviewed your transactions and the response for each transaction was sent on your registered mail id er.[protected]@yahoo.com on 16th and 17th June for Ticket #[protected].

Please contact us directly at [protected]@paytm.com for further assitance.

yes tats fake i know even i have gone to that site but have seen seen there is no security sertificate of that site...just change your online payment login id of bank and password also because they may use it and withdraw all your money

I too have been cheated for BSNL Rs.55 Recharge, and not been credited until now in-spite of mailing them to [protected]@paytm.com, there is no reply from them.
How can I raise a complaint against them. Can any one take action regarding there site[http://www.paytm.in/] and the domain owners and ban there site for cheating people.

You all should have enquired before registering yourself to the PayTM site. So, I do not blame the PayTM.com for befooling you, because you have made yourselves easy prey for them. Anyway thanks for your POSTs which made me aware of the things in advance, otherwise I would have also been at your place now.

Thanks guys.

@chtp

PayTM is fake. I have reacharged my mobile for Rs. 850. and I have received the following confirmation.

Dear Customer,

Congratulations!!! Your order on www.paytm.com was carried out successfully!

Your order details are as follows:

Order Number: 5109006
Registered Mobile Number: [protected]
Date: 19-Sep-2011 10:10:24 PM IST

S.No.Product DescriptionPrice
1Recharge of Rs.850 for MTNL mobile number [protected]Rs.850.0
2Discount coupon from Rs.0.0
Total Purchase ValueRs.850.0
Final Payment ValueRs.850.0

But still the mobile has not been recharged. Beware about the PayTM. Please dnt use their service. They are cheating people.

it is fake

it is fake please baned this website

Thank you so much all of my friends.

Recently, I discovered the site paytm.com and I has been created my account. But after first transaction, I wonder, to check it's status that it's genuine or not.

I found here that it's totally fraud and cheat people of our country!

So, now I'm going to deactivate my account on this site.

Please tell me it's proceeger to deactivate account.

My contact info is below:

Windows Live e-mail id!
[protected]@live.in

Contact no. /mob no.:
[protected]

Blog:
http://jobbers4u.blogspot.in

Face book:
http://www.facebook.com/imshubhamsharma

Skype Id:
Shubham.sharma111

Paytm — my refund not transfer my bank account

My ordered is cancelled and my refund in wallet and transfer to my bank account but refund not transfer my bank account ...

Paytm — Bus Ticket cancelled from me, But Amount not credited to my wallet

i have cancelled my ( ORDER NO.[protected] Bus ticket, Ticket was cancelled but cancel ticket amount was not credited to my paytm wallet till date, plz amount credited to my wallet

Paytm — problems happening while booking cab in uber

while booking Cab in Uber and linking through Paytm walllet, its throwing some error, please help me on this

NO RECHARGE

SIR/MADAM RECHARGE IN PAYTM BUT NO MONEY IN MY TATADOCOMO NO & ACCOUNT SOO RECHARGE IMMEDIATELY

DEFECTED BAG

15 DAYS BEFORE I RECIVED THE BAG AND THE IS DEFECTED AND I SUBMITTED AQUERY TO PAYTM BUT NOBADDY COME AND RECIVE THE BAG I COMPLAINT MANY TIMES TO PAYTM BUT NO ACTION...

balance refund

my balance refund

refund my money

my mobile recharge failed two time i.e 4/9/13 of amounting 100/- each from paytm mobile recharge centre. kindle pse return my failed recharge amount.......