PayTM Mobile Solutions Complaints & Reviews

Hi i made transaction of 300 to recharge my mobile [protected] and got a confirmation from paytm wid order number but the recharge was not done and they deducted the money saying its a successful transaction . Please see the below confirmation . Thank you for using Pay TM.com to recharge Mobile no. [protected] for Rs.300.0.Your Order Number is 38987299. For queries, email us at [protected]@paytm.com..

Please help me getting my refunds i don't whether they r fraud or what as they don't have their customer care number as well .

Dear Paytm,

With reference to my Order No. 38897167 I have requested and immediate transfer of Rs.124/- to my Bank Account. As per your company policy mentioned on your website I have not received the "Reference Code" given to you by the bank. This further would mean you have not initiated my Refund Process.

Awaiting for the details and refund of my money from you.


--
Thank you,

Clinton Fernandes

i hv recharge mobile no [protected] from paytm.com on 28 march 2012 worth 101 gprs pack. paytm account show recharge successful but reliance company not recharge my number gprs pack . i hv many times complaints but not shortout my problem so pls solve my problem.
my order no 23614849 recharge on 28 march 2012 rs 101 from paytm.com

Hello...

Please take an serious action on the fraud online recharge shop 'Paytm Mobile solutions'....I have lost Rs.1050 while tring to recharge my tata photon plus data card which was unsuccessful..... Kindly take the complaints on this online recharge site seriously and save people loosing their money on this online recharge shop...

Thank you....

I have made online recharge & it ask for gift voucher i selected sunglasses India. the gift voucher for Rs.400 valid date mentioned as 31st May 2012, but while doing online shopping on Sunglasses India site, if we mention the voucher code it is showing as The coupon code you entered expired on 29th Apr 2012 so it can't be used.

I have recharged my mob with 20 rs not received any balance on that no till today from 27 april
the status on paytm is below

27-Apr-12 36284521 Recharge of Rs20 for BSNL Prepaid number [protected] 20 Success

Please tell me what is the real status.I dont need any recharge please return back my 20 rs.

I RECHARGED MY MOBILE NO [protected] OF AMOUNT Rs 100/- BUT AMOUNT NOT CREDITED IN MY MOBILE. ON SENDING MAIL TO CUSTOMER CARE OF PAYTM.COM NO RESPONSE RECEIVED. MORE THAN 30 HRS PASSED.

my mobile no [protected] has not been rechared by payth.com amount 98 dated 17/5/2012and dated18/5/2012 but both amount credited from my account. so please help me in this regard to get back my money. .

I used this PayTm Payment gateway for paying my Tata photon bill. The transaction was not successful. The money was added to the PayTm cash.

I selected the option to transfer Paytm Cash to your credit card or bank account, on the "Order Status" page and clicked on Initiate Transfer. The amount disappeared from paytm Cash which was their earlier. and the amount is even not transferred to bank.


The status shown with the transaction is Refunded to PayTm Cash.. But still the money is not credited to my ICICI Bank account.

I raised tickets at PAYTM customer care . but without giving satisfactory answer they closed the ticket.


Ticket no is:[protected]
order no :35997707

i have recharged mobile no.[protected] at Rs111 on date 16/05/12 for a two time, .But I did not recive recharge value (i.e.Rs 111). and they are already deducated money from my citi bank credit card at two time (111/-+111/-)Transaction order no.is[protected] & 37863564 plz refund total amount on my account as soon as possiable & answer me on my e- mail [protected]@yahoo.com & solve my problem.

Dear Sir,

Please see below mail. I have recharged my vodafone mobile no. [protected] for Rs. 100/-. on 12-05-12 Order no. 37494588 & bank Transcation ID is 010291, but I have not received the balance till now & not return in my bank A/c or paytm A/c . please look into the matter.

I have recharged with rs 500 from paytm for my bsnl mobile no on 12/5/12 which inturn failed as it was an invalid transaction and was reflected in my account of sbi where as i checked with bsnl the service provider the confirmed dat it was a failed transaction and i also got in touch with the payment gateway authority ie AVENUES INDIA PRIVATE according to them the transaction was successfully done and was payed to paytm
but till date i was not refunded any money nor any sort of calls where as they posted a mail saying

Thank you for contacting Paytm customer care.

Currently we are receiving huge traffic because of our new campaign. Therefore, you may face delay in receiving a reply from our end. We will get back to you as soon as possible.

Best Regards,
The Paytm Team

Your request summary is:

Sir ,

I had paid rs 200 /- On 1st may 2012 for recharge of my dish tv connection no [protected] via paytm.Com . The merchant transaction ID was 336580 & ICICI bank credit card reference no for the particular transaction was 74568222123150027402498 . Payment was made through ICICI bank credit card . My credit card account has been debited by rs 200/- But paytm.Com DID not give credit to dish tv . Either paytm.Com should return the amount to my credit card account or give cedit to dish tv .

ghaus uddin ahmad

mob [protected]
e mail ghaus.[protected]@rediffmail.com

Ive send almost 4 mails tday. Ddnt even get a single replay.

I tried recharging my Docomo [protected] fr 200.

I lost my money bt no recharge and order number was shown.

Im gona wait fr one more day else register a complaint

Itz not just me there are hundreds of ppl who have been cheated..

Paytm is a fraud site..Instead robes money and gives fake promises..

Timesdeal.com given one offer,i.e, pay RS.50 get RS.100 recharge via paytm.com....i ordered one and detected Rs.50(paid via SBI netbanking Ref.no:IGA5877939)..i am new to paytm.com..so i registered as new account..when i used the promo code given by timesdeal.com on paytm.com...they detected money and i got reply mail (i.e, successfully recharged)..but still i not got any recharge from paytm.com..so i reply'ed to <[protected]@paytm.com>,they reply'ed me as"we will reactivate the same promo code to use it again"...so i once again recharged using same promo code,but its saying"Sorry,check your coupon"....so once again i reply'ed to <[protected]@paytm.com>,they reply'ed me as"As per our records, this promocode has already been used by some other user."...totally 3 days gone...still i not got recharge...please help me sir/madam

i used this mobile no:[protected] for recharge
my email id:[protected]@gmail.com
please contact me on:[protected]


i attatached the netbanking payment proof and relay message from <[protected]@paytm.com> proof...

Note:promo code is hided for security reason..if you need means i am read to send....

I had recharged Rs-430 to my BSNL MOBILE NO [protected] through AXIS BANK debitcard using Paytm site and I get no confirmation massage from paytm site that my account has been recharged, my balance cut off from my account but my account does not recharged .
I would be glad if takes some action against Paytm.

4 may at 6pm to 7 pm between online (debit card) dish tv recharge Rs 235 not sucsessfull but my Account in Rs 235 payment for trancfer for your account
payment trancfer order no 36811691
mob no.[protected]
plz trancfer for my Rs235 payment my account
my debit card no.[protected] HDFC BANK
Ac no [protected] HDFC BANK

On 9/5/12 there was a deal on timesdeal,"double recharge value for you! pay rs. 50 and get paytm voucher worth rs. 100 on your mobile recharge @ paytm" I bought two the deal for rs 50/ Transaction successful but I DID not receive any coupon on my email if, but i got the coupon no times deal only. Earlier when i was using the coupon codes paytm was not accepting there coupon codes, but after some time when i used these coupons the coupons were accepted and was told that the balance of Rs 100 would be transferred in to my phones. But i don't get any balance. I recharged two no's [protected] and [protected]

I tried to recharge my Tata sky account with a balance of Rs 400 yesterday ie 7-5-2012 .My complain no. is[protected]

I ve recharge my dish tv dth connection v.c no.[protected] through vide order no.37047658 for rs.500.00
But my bank debited rs.500.00 and unsuccessful dish tv recharge massage received from paytm.
Hence i requested your goodself pls arrange to wether recharge my dth connection or reverse my amount rs.500.00 to my bank account.
Please do the needful and oblige

thanking you

Rakesh sharma
[protected]
rakesh.sharma.[protected]@gmail.com