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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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G
goswami_nirmalya
Oct 30, 2011
Resolved
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Resolved

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We successfully received your payment.
Here is your order status:
Your order number 7573803
Your Recharge of Rs 400 for Tata Sky Subscriber id [protected]:: In Process
When will i get my recharge?

You should have got your recharge by now :)
If not, you will receive status confirmation by SMS/Email within the next 2 hours.
If your recharge is unsuccessful, your money will be immediately refunded to you as Paytm Cash

What is Paytm Cash?

Paytm Cash is your own money that you can use to pay for recharge on paytm.com.
You always have the option to transfer Paytm Cash to your credit card or bank account, just visit Order Status and click on Initiate Transfer


Got more question? Check out our FAQs or mail us at [protected]@paytm.com.

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Paytm Promise: 24x7 care

At PayTM your trust is foremost. Your money is yours unless you have received your recharge. Any help, any issue, any suggestion, we are available on [protected]@paytm.com seven days a week. That's our promise!

To download Paytm mobile app, click here or visit www.paytm.com/mobile


Recharge another






©[protected] Paytm.com = Proudly made in India

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I have recharge on 28.10.2011 but till date it has not credited BANK already told that they have paid the amount
Aug 13, 2020
Complaint marked as Resolved 

www.paytm.com — Tatasky not recharged

My Account
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About us

Order status
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Paytm Cash


We successfully received your payment.
Here is your order status:
Your order number 7573803
Your Recharge of Rs 400 for Tata Sky Subscriber id [protected]:: In Process
When will i get my recharge?

You should have got your recharge by now :)
If not, you will receive status confirmation by SMS/Email within the next 2 hours.
If your recharge is unsuccessful, your money will be immediately refunded to you as Paytm Cash

What is Paytm Cash?

Paytm Cash is your own money that you can use to pay for recharge on paytm.com.
You always have the option to transfer Paytm Cash to your credit card or bank account, just visit Order Status and click on Initiate Transfer


Got more question? Check out our FAQs or mail us at [protected]@paytm.com.

Liked the Paytm experience?
Share with your friends on Tweet and




Paytm Promise: 24x7 care

At PayTM your trust is foremost. Your money is yours unless you have received your recharge. Any help, any issue, any suggestion, we are available on [protected]@paytm.com seven days a week. That's our promise!

To download Paytm mobile app, click here or visit www.paytm.com/mobile


Recharge another






©[protected] Paytm.com = Proudly made in India

Paytm.com
Terms & Conditions
FAQs
Site Map
RSS
Customer Testimonials

Tata sky not recharged till date
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
hiiiiiiiii[protected]
aap ne galat bal cut kiya hai
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    A
    abhipampa
    from Kolkata, West Bengal
    Oct 30, 2011
    Resolved
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    Resolved

    Address: West Medinipur, West Bengal

    I am ABHIJIT DHARA i recharge my bsnl mobile but my recharge is not delver from bsnl but Rs.300-/is deduct from my a/c.my order no7183671on 23/10/11. Still now on 30/10/2011 I not received my recharge and paytm customer care not care to my problem. I send paytm customer care 10 email but my problem not solved. please help me get me my money back 300rs from this fraud website.and also warn people form using this website
    thank u and waiting for ur positive reply . My email id [protected]@gmail.com
    Aug 13, 2020
    Complaint marked as Resolved 
    i have recharged airtel ,circle Hyderabad on 05 august-2011 throught paytm.Com but I have not received recharge amount yet. Same will be deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.
    please make sure that this is taken care of. or else will report to consumer court
    I have recharge my mobole no ([protected]) vodafone circle Andhra Pradesh on[protected] throught paytm.Com but I have not received recharge amount yet. Same will be deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.

    The Tranactions details of my payment is

    Ticket No :[protected]
    Registered user : [protected]
    Mobile operator : Vodafone
    Mobile number : [protected]
    Recharge amount : 222.0
    Payment mode : Hdfc Debit Card
    Transaction date : 05-sep-2011 around 10:20 am
    Dear Customer,

    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

    Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

    Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

    You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

    To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

    Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

    Best Regards,
    Paytm Customer Care
    [protected]@paytm.com
    I AM IN ANDHRA MY ID shantha.[protected]@gmail.com . BUT PAYTM SITE WILL NOT OPEN TODAY ONWARDS. NOW WHAT CAN I DO NOW.
    sir me paytm use ker reha tha lekin 2day problem hai mera contect no [protected]
    My Order No : 42703185
    Date Of Transaction : 13th july 2012

    I didn't get my recharge or my bank account is also not credited for the amount of Rs. 20.
    Dear Customer,

    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

    We have already completed the refund process of Rs. 20 from Paytm side for our Order Number 42703185.

    Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

    Best Regards,
    Paytm Customer Care
    [protected]@paytm.com
    Hi,
    [protected], this is my mobile number which has to be recharged but I didnot get balance butthe amount is deducted from my account. So, please help me to return my balance or recharge the amount.
    My mail id is :- engineer.[protected]@gmail.com
    SIR, I HAVE RECHARGE MY DISHTV FOR 250RS ON 7 JULY 2013 ORDER NO.[protected] BUT RECHARGED FAILED. I AGAIN HAVE RECHARGE MY DISHTV FOR 250RS AT ONCE ORDER NO.[protected]. SO I DO NOT GET MY BALANCE THE AMOUNT 500RS IS DEDUCTED ON MY ACCOUNT. SO SIR MY AMOUNT(500RS) TRANSFERED INTO PAYTM CASH.

    Paytm.com — damaged product recive

    I purchase a watch in paytm after 2 days I recive a watch but it is damage it not work properly so plz refund my money or replace my order. my contact num is [protected]. ..

    case back not give e

    My case back not given by paytm after 1 day. ...

    GSM Mobile 9580069300 for Rs.150 is not Successful

    hello I have not got any amount for this Order no: #[protected] and it shows in account hat YOUR ORDER IS SUCCESSFUL and balance is debited from my account please check

    upgrade my account

    Dear sir i am a daily user of paytm application, candly request that please upgrade my account as fast as possible, it helps me recharge me an my friends & my family members. Upgrade my account. Thank you

    Takes very long to reply on complaints

    I received a broken electronic product and raised a compliant for the same, Its been 1 week I have not got a reply from them. I am not very sure that would I be re-addressed on this ever or not. Very bad service.

    Recharge show success from paytm site,but not received

    i recharged for my mobile no.[protected] but i did not get the balance and amount was debited from the account i had recharge on RS 199 ORDER NO. [protected] Feb '15 4:19 pm from till date i didn't get that money

    Mobile Recharge not credited

    I recharged mobile prepaid card for Rs. 105.00 and got the sms of confirmation. While I am trying to see the balance, it shows zero.
    even after 12 hours now, balance has not been credited to account.

    Payment not recieved in bank account

    I had tried to recharge my metro card but transaction was failed due to some error after that payment goes in paytm wallet then i return that amount in bank account but still i had not recieved any payment .kindly do needful if payment cant be reacged in my bank account then add in it my paytm account but make my payment return from paytm ..

    Recharge still processing but money is deducted as schedule.

    Its been 4 days since my recharge is pending and still after several complaints to paytm .they have not responoded but my rs 400 is deducted from my credit card...

    balance not recieved

    bank balance is already cut

    Defective and worst quality product

    I ordered a product from Paytm but they didn't provided the good quality product. So I opted for return .I couriered back them the product but they didn't return my money back to my account .

    bill payment failed but amount debited

    Bill payment for [protected] had failed several times but the amount has been debited. Dated 3rd nov 2014 please look in the matter

    Add money not come in paytm wallet but cut the bank

    Mene 1000 rs add kiya paytm pe fail ho gaya or bank se paise cut gye plz help me sir/madam
    Mere wallet me 1000 add kr do ya bank me tfd kr do plz
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      S
      sheeba sathish
      from Bengaluru, Karnataka
      Oct 30, 2011
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      Address: Chennai, Tamil Nadu

      i have recharged through paytm.com with my axis debit card for rs.300 for my airtel dth connection for rs.300 and it is debited from my account but it s not credited with my airtel dth account and my connection got cut this s a frauduleant act of paytm.com and i m not able to get the customer care number of paytm.com kindly help me
      Dear Customer,

      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

      Please let us know the Order number and the customer ID at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

      Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

      Best Regards,
      Paytm Customer Care
      [protected]@paytm.com
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        M
        maheshwar347
        from Surat, Gujarat
        Oct 18, 2011
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        Dear Sir,

        when i was recharging my account for 222 vodafone number , the amount has
        been deducted in my bank account but it is not recharged .
        The problem is the payment gateway is returned "Oops! Your payment of Rs.222 was rejected by your bank." , But the amount of 222 has
        been deducted from my bank account, Kindly revert back, my Bank reference
        number is " IG72373250 "

        Waiting For Your reply,

        Regards,
        Mahesh
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Sir,

        when i was recharging my account for 222 vodafone number, the amount has
        been deducted in my bank account but it is not recharged .
        The problem is the payment gateway is returned "Oops! Your payment of Rs.222 was rejected by your bank.", But the amount of 222 has
        been deducted from my bank account, Kindly revert back,
        I have made a complain before but got reply from you that money got refunded to your account.
        But I didnt get any refund amount.

        Waiting For Your reply,

        Regards,
        Meera
        Dear Customer,

        We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

        Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

        Please let us know the Order number and the mobile number that you had tried on Paytm.com so that we can check the details of your transaction and resolve your query.

        Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

        Best Regards,
        Paytm Customer Care
        [protected]@paytm.com
        Dear Sir/ma'am,
        I'm Jitendra Kumar. I hv recharge my cell before sometime today. but, my bank bal. has been reduced 100 rupees. but my recharges did not successfully. My cell no is [protected]. I'm waiting for your positive response.
        Thnx
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          A
          Ankur Sinha
          from Ahmedabad, Gujarat
          Oct 15, 2011
          Report
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          Address: Gautam Buddha Nagar, Uttar Pradesh

          Hi ,
          I tried charging my mobile number : [protected] but it failed
          Now the money has been debited from my credit card and not returned back
          Pls confirm

          Time of purchase :24-Sep-11 14:01:49
          Order number :5346710

          Thanks
          Ankur
          [protected]
          Dear Customer,

          We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

          Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

          There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

          We just completed the refund process of Rs. 200 from Paytm side.

          Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

          Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

          Best Regards,
          Paytm Customer Care
          [protected]@paytm.com
          I HAVE RECHARGED MY MOBILE NO [protected] BY Rs98 INTERNET PACK ORDER NO18412727 MONEY HAS BEEN DEDUCTED BUT MY MOBILE NOT RECHARGED
          Dear Customer,

          We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

          Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

          Amount of Rs.98 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

          You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

          You may also watch our videos for more information: http://vimeo.com/paytm/videos

          Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://vimeo.com/33272839 for more details on our refund process.

          Best Regards,
          Paytm Customer Care
          [protected]@paytm.com
          mobil no [protected] not recharged 12/07/12
          mobil not recharged mobil no.[protected] amount, 120 date.12/072012
          Hi Itried Charging my Mobile Numbar [protected] But It Failed Now The Money Has Been Debitted From My Debit Card And Not Retrurned Back Pls Confirm Time Of Purchase 12/07/2012 11:01 Am
          my mobile no [protected] was rechage for RS 333/ . Amount from the acount had been deducted on 9.12.12 vide pos 51501252 but mobile was not recharged.please return my amount in my sbi account.

          d2h recharge not successful

          dear sir, i have recharge my d2h dth[protected] but recharge not successful till now so please revert my money 250 rs. thanks abhishek sharma cont no: [protected], [protected]

          i m not receive my order

          hello sir, i am buy a shoe on paytm.. but not reveive my order..

          please refund my amount of rs. 1227

          respected Sir/Madam, i have already paid the money of rs.1227 for idea bill from your site but they didn't receive the amount . So, please refund my amount as early as possible. thank you.

          Refund not given

          order num:[protected] the amount of 4131rs has not been refunded in my bank account

          FULL CASH NOT RECEIVED

          i have returned all the items but i have still not received the entire cash back

          Oreder no 825638589 (Samsung Guru E1200 Phone (Black)) ()

          My name is manish, i have order a cell phone(samsung guru). but i am not able to track and not able to contact to paytm team. Please look into the issue. Contact no [protected].

          replecment

          Broken computer multimedia speaker 4.1 to shiped.please accept my request and replescment to new speaker delivery. My mobile no. [protected]

          I can't get my free recharge on mobile.

          My free recharge of 900 ₹ on "SAMSUNG GALAXY CORE PRIME " is not comed so I request you for my recharge.

          dth recharge unsuccessful

          my dth recharg unsuccesseful but of 340rs but i dident get my money back to my acount... why. at the date 14/03/2015

          refund not gotten still

          My order no[protected] and amount is Rs165

          no refund money

          I bhagwan ballabh, i recharge a BSNL mobile dated 31/01/2014 amount Rs. 200 the paytm was not recharge my mobile and not refund my money, and not attend the any call my cont. no. [protected]

          not recieving the product

          AWB/Tracking ID:[protected] order no.-: Order#[protected] Wednesday, October 08, 2014 23:29:12
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            K
            knightrex
            from Mumbai, Maharashtra
            Oct 15, 2011
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            Address: Chennai, Tamil Nadu

            Recharge unsuccessful

            I recharged my mobile which is not successful, but the amount of Rs 199 debited from my account,
            My Order number is 6193836. I have done this recharge on 7th Oct and i have not received my refund and the worst thing is the customer support team is not even responding the mails.

            Please do refund rs 199 at the earliest.
            +1 photos
            Respected Sir,
            I have recharged my BSNL mobile NUMBER [protected] ON 14th Feb 2013 for Rs.81/= but it was unsuccessful.
            I request you to kindly repay my money to my account
            kindly do the needful
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              T
              Tinku Sharma
              from Mumbai, Maharashtra
              Oct 14, 2011
              Report
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              Address: East Singhbhum, Jharkhand

              I DO NOT RECEIVED ANY CONFIRMATION SMS FROM MY RELIANCE NETCONNECT OPERATOR.My recharge was successful, but I haven't yet received my recharge.

              Transaction Description : ICONN/34420686/131011/CCAVENUE.COM / CHA
              Dear Customer,

              We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
              Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

              Please let us know the Order number and the mobile number at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

              Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

              Best Regards,
              Paytm Customer Care
              [protected]@paytm.com
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                R
                rajan.patel07
                Oct 11, 2011
                Resolved
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                Resolved

                Address: Rajkot, Gujarat

                This has happened third time that I have made a payment and not received balance in my mobile at PAYTM.COM.
                FOLLOWING IS THE ORDER NO. ON WHICH I HAVE MADE TRANSACTION ON 30-SEP-2011. NEIGHTER I GOT THE BALANCE IN MY MOBILE NOR I HAVE GOT MONEY BACK. AND I WROTE 4 E-MAILS TO [protected]@PAYTM.COM ...NONE HAS BEEN REPLIED BY ANYONE.ORDER NO.-5737848 & 5740022....AND MOBILE NO. [protected]......
                Aug 9, 2021
                Complaint marked as Resolved 
                Dear Customer,

                We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                We have checked your Order 5737848 history on www.paytm.com. We request you to send us the bank statement at [protected]@paytm.com in order to resolve this issue as early as possible.

                We have already completed the refund process for order no 5740022 from Paytm side .

                Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account

                Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                Best Regards,
                Paytm Customer Care
                [protected]@paytm.com
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                  P
                  pashaa1986
                  from Bengaluru, Karnataka
                  Oct 10, 2011
                  Resolved
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                  Resolved

                  Address: Mandya, Karnataka

                  I have recharged my [protected] docomo number for rs.197 through this website on[protected], but while transaction the error message shown that payment was rejected by your bank but the same amount is deducted from my axis bank account which I have used for the same transaction while I contacted bank people they said from paytm it is confirmed that the purchase was successful so the amount is deducted but I didn't got any recharge and in paytm website in order status also its showing payment failure. I need my money back.Transaction ID is 5139542 its on[protected], you fraud people deleted the status of that recharge from my account but I have taken a snapshot of the same on that day only I have full proof on you people I its not refunded surely i'll lodge a complaint against you people.You fraud people don't have even customer care number or any contact number as well to contact you people this website is totally fraud.
                  +3 photos
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Today again I have sent complaint with all snap shots attachments to [protected]@paytm.Com as soon as I sent the complaint with in a hour I got a msg to my mobile and e-mail saying that the amount is refunded in my paytm cash and I checked it its there but in future I don't want to use paytm so again I have sent a mail saying to refund it to my bank account but still didn't got any response from them
                  Dear Customer,

                  We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                  Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                  Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

                  Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

                  You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                  To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

                  Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.
                  Best Regards,
                  Paytm Customer Care
                  [protected]@paytm.com
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                    M
                    MANDEEP RANA3455
                    from Delhi, Delhi
                    Oct 8, 2011
                    Resolved
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                    Resolved

                    Address: Panchkula, Haryana

                    Dear Paytm administration
                    I tried recharging my AIRTEL number [protected] today morning at 11.10 A.M for rs 50.The website responded with a successful recharge amount of 50 deducted from my credit card but no top up was credited to my AIRTEL mobile yet. Kindly look into the matter as I am producing the details of the transaction summarized by the pay tm website itself
                    transaction details
                    invoiced to paytm customer [protected]
                    transaction response : recharge success
                    mode of payment : credit card - hdfc bank |
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear Customer,

                    we are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.

                    Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.

                    Amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                    You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                    To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

                    Should you require any other assistance, please write us at [protected]@paytm.com

                    Best Regards,
                    Team Paytm
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                      R
                      ramatarak
                      from Kodungallur, Kerala
                      Oct 7, 2011
                      Resolved
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                      Resolved

                      Address: Tamil Nadu

                      I recharged my Idea mobile for Rs 201,(Order Number: 5963316). I used the denomination provided in paytm under Recharge/topup .(in fact the order I received clearly states it is a recharge) Unfortunately the recharge has gone in as data recharge. My mobile phone is not even data enabled , and also your website does not have an option or denomination for idea data recharge. In spite of it I have received the message as data recharge with my talk time remaining the same. Now I am unable to use this amount as my connection is not a 3g connection nor my phone has gprs facility and neither do I use the data services .
                      I kindly request you to make the necessary adjustments , so that my talk time is recharged instead of data , as this is of no use to me at all as my hand set is basic and does not even have this facility.

                      I am much pained as I have already sent an email to [protected]@paytm.com and it is since two days and absolutely no reply from them. Their website has no contact address or phone contact number so we have to rely on any reply through email failing which we have no recourse to contact them at all .

                      So if we have ab problem and mail them, and unless they choose to reply there does not seem any way to contact them or get our grievance redressed .

                      I kindly request paytm to address my issue and get my problem solved

                      Regards

                      Mrs Rama
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Customer,

                      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
                      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                      We regret that your recharge request on Paytm was unsuccessful. This recharge failed because of a temporary technical error at operator end.

                      Your amount has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                      You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                      To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

                      Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                      Best Regards,
                      Paytm Customer Care
                      [protected]@paytm.com
                      Thanks so much and sorry for the belated reply. Paytm completly refunded the amount as paytem cash and I am happy with the way they resolved the matter

                      Rama
                      I have done a wrong reacharge on [protected] insdead of [protected] pls sir refund it on my id

                      wrong recharge - Comment #2111349 - Image #0
                      I have recharged wrong amount by mistakenly for my Vodafone number - [protected] [Rs 148], ,
                      But, , correct amount Rs 348
                      And, pls refund it on my id
                      i have done a wrong recharge
                      my no.[protected]
                      mistake no.[protected]
                      pls sir refund my id sir
                      By mistake I recharge wrong mobile no. [protected] Of jio. My jio no is [protected] Plz refund my money. ...

                      wrong recharge - Comment #2821071 - Image #0
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                        N
                        nilprabha
                        from Nashik, Maharashtra
                        Oct 6, 2011
                        Resolved
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                        Resolved

                        Address: Nashik, Maharashtra

                        recharge not received though amount debited from a/c from paytm .com. Order no 4780404 dt 13.9.11 for Rs 100 mobile no [protected] Order no 4267302 dt.30.8.11 for Rs 100/- [protected] ....Order no.3943178 dt22.8.11 Rs100/- mobile no[protected] ....And order no.3480630 dt 11.8.11 Rs100/- mobile no [protected]...pl recharge the mobiles immdly
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        recharge not received though amount debited from sbi a/c while online rechargingon following dates .order no.5466496 dt26.9.11 for mobile no [protected] for 100/- Order no.5183222 dt 21.9.11mobile no [protected] for Rs 200/- Order no5170028 dt 21.9.11 mobile no [protected] for Rs 200
                        Dear Customer,

                        We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                        Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                        We have checked your Order history on www.paytm.com. We request you to send us the bank statement at [protected]@paytm.com in order to resolve this issue as early as possible.

                        Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                        Best Regards,
                        Paytm Customer Care
                        [protected]@paytm.com
                        I have recharge my Idea Mobile no ([protected])on 23/12/2011 throught paytm.Com but I have not received recharge amount yet. Same will be deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.
                        Last Order No is 5898410
                        Mobile No is [protected]
                        Recharge amount is 100/-
                        Please check the details.
                        Dear Nilprabha,

                        We are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.

                        Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.

                        There was a delay in receiving the payment confirmation from your bank, as a result we were unable to instantly process your recharge.

                        Amount of Rs.200 & 100 have been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

                        You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                        You may also watch our videos for more information: http://vimeo.com/paytm/videos

                        We have already completed the refund process of Rs. 200 for order no 5183222 from Paytm side .

                        Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

                        Best Regards,
                        PayTM.
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                          prabhat11
                          from Mohali, Punjab
                          Oct 5, 2011
                          Resolved
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                          Resolved

                          Address: Ghaziabad, Uttar Pradesh

                          I have recharged my mobile no. [protected] from paytm.com through my kotak bank a/c [protected] of Rs 150 ,still it is not recharged & no response from [protected]@paytm.com,do the needful

                          Regards

                          prabhat Kumar '

                          Mob-[protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Customer,

                          We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                          Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                          There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

                          We just completed the refund process of Rs. 150 from Paytm side.

                          Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                          Best Regards,
                          Paytm Customer Care
                          [protected]@paytm.com
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                            S
                            sandeeptummal
                            from Hyderabad, Telangana
                            Oct 4, 2011
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            I have recharged for Rs.30/- to the mobile number [protected] on 2nd October.
                            The amount got deducted in my SBH account but i did not get the recharge on my mobile till now.
                            The details of communication to Paytm.com are provided below...
                            SANDEEP T, Oct-03 10:04 (IST):

                            Hi,
                            I have done a recharge of Rs.30/- for the number [protected] on 2nd October
                            2011.
                            The amount got debited in my bank account(SBH) but did not get recharged.
                            I am mentioning the details below.....please look over into the issue...
                            The bank transaction id is IG69944241
                            Order Number: 5866518
                            Registered Mobile Number: [protected]
                            Date: 02-Oct-2011 05:51:22 PM IST
                            Regards,
                            Sandeep,
                            [protected]
                            The response provided by paytm.com is
                            Thank you for contacting PayTM customer care.

                            We will get back to you shortly :-)

                            Best Regards,
                            The PayTM Team

                            Your request summary is:

                            Please recharge my number immediately.....
                            Sandeep.
                            Complaint marked as Resolved 
                            recharge done successfully using paytm balance thanks paytm for the quick response and thanks consumercomplaints.in website for this opportunity to host the complaints.
                            Dear Customer,

                            We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                            Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                            Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

                            Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

                            You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                            To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

                            Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                            Best Regards,
                            Paytm Customer Care
                            [protected]@paytm.com
                            Thanks paytm for the concern in my issue...
                            I got the recharge..
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                              A
                              Anil N Patil
                              from Mumbai, Maharashtra
                              Oct 4, 2011
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                              Address: Mumbai City, Maharashtra

                              Dear,
                              today is 8th day i am contacting to you daily but you are not refunding my money.
                              why you delaying for this tell me.

                              if you are not refunding the amt than i have to take some action for it.

                              i will give this matter in media and news paper
                              i have proof from your side and my side,
                              i have total message which was send from your side so please do the needful.
                              Dear Anil,

                              We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                              Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                              Please let us know the Order number and the recharge amount at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

                              Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                              Best Regards,
                              Paytm Customer Care
                              [protected]@paytm.com
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                                V
                                vkdangwal
                                from NAVI MUMBAI, Maharashtra
                                Oct 3, 2011
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                                Paytm is a website that allows you to recharge your mobile online. The home page has the web address as follows:
                                http://www.paytm.com/userLogin.htm.
                                I regret to inform users that out of the recharges made by me for my mobile number [protected] on three occasions the recharge had failed. I had to write to them many times before I got back the refund of two of them. This needed a lot of effort and patience.
                                One of the failed recharges is still not refunded and I am so fed-up that I have given up the hope totally. Fortunately, I have kept a record of all the email correspondence between Paytm and myself.
                                I feel that it is my moral responsibility to let others know about this experience. If the owner of this website is made aware of these failures, he will definitely make necessary improvements needed for his website. I wish them good luck.
                                Dear Customer,

                                We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                Please let us know the Order number and the recharge amount at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

                                Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                                Best Regards,
                                Paytm Customer Care
                                [protected]@paytm.com
                                Order name-0 Degree Black Cotton Sweatshirts (Size-XL)
                                ORDER NO. [protected]

                                The product cost which i got is just 599 Rupee in the price tag. and you have charged 999 rupee for this ??
                                I just need the full refund or else i am going to post the Images all over social websites... u are just a worst site.. can’t be trust u guys...till now i have done so many purchase i think in all the purchase you have cheated me... you have very less number of time so kindly arrange a call back as soon as possible... and I need full refund.

                                And also find the attached Image File evidence of frauding.
                                HI, MY ORDER I'D IS[protected]. I RECHARGED MY PHONE WITH AN AMOUNT OF 350 ON 28TH MARCH. TILL NOW THE RECHARGE IS NOT COMPLETE. THEY ARE SAYING ITS STILL IN PROCESSING.I MAILED TO [protected]@PAYTM.IN THE ISSUE BUT THEY ARE NOT PAYING ATTENTION TO IT.
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                                  P
                                  prasantakumar989
                                  from Delhi, Delhi
                                  Oct 2, 2011
                                  Resolved
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                                  Resolved

                                  Address: Amreli, Gujarat

                                  I have recharged my videocon D2H through paytm.com on 27.09.11 , having the order number:5574074.But due to some techinical problem that recharge has failed,thing is that amout of Rs 200 has debit from my A/C.I have complained two times, that the said amount has not credit in my A/C till now. They have sent an information to me that the said amount has already credit in your A/C on 28.09.11. This is the problem I am now facing. Please inquire about this matter and take necessary steps about the refund money.
                                  with regards,
                                  prasanta kumar swain
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  PayTM.com — About refund money

                                  I have recharged my videocon D2H through paytm.com on 27.09.11.But due to some techinical problem that recharge has failed,thing is that amout of Rs 200 has debit from my A/C.I have complained two times that the said amount has not credit in my A/C till now. They have sent an information to me that the said amount has already credit in your A/C on 28.09.11. This is the problem I am now facing I have attached here the information ,what they have sent to in my ID. Please inquire about this matter and take necessary step about the refund money.
                                  with regards,
                                  prasanta kumar swain
                                  please inquire about my matter and take necessary steps about the refund money. I am not satisfy about the service of paytm.com because they are neglecting about my matter.
                                  Dear Customer,

                                  We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
                                  Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                  Please let us know the Order number and the mobile number at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

                                  Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                                  Best Regards,
                                  Paytm Customer Care
                                  [protected]@paytm.com
                                  Dear Customer,

                                  We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                  Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                  We just completed the refund process of Rs. 200 from Paytm side .

                                  Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

                                  Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                                  Best Regards,
                                  Paytm Customer Care
                                  [protected]@paytm.com
                                  Dear sir/madem

                                  tooday is month of jun but not refund my payment ab to sabko mail bhi kar dia or payment bhi kar k dekhlia kab refund hoga mera pymt plz help me boos ab kabhi asi galti nahi karunga on line paymt jama karny ki bas is baar louta do yaar kia y complaint aap log read bhi karty ho ya aisy hi complaint box bana rakah h

                                  --- On Sun, 4/15/12, Paytm <[protected]@paytm.com> wrote:


                                  From: Paytm <[protected]@paytm.com>
                                  Subject: Re: [#[protected]] Re: Your recharge for [protected] was unsuccessful
                                  To: [protected]@yahoo.com
                                  Date: Sunday, April 15, 2012, 1:47 AM


                                  Hey,


                                  Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.


                                  Should you require any other assistance, please do let us know.


                                  Best Regards,
                                  Team Paytm
                                  [protected]@paytm.com




                                  On April 14 @ 09:30 PM, Ramesh Kumar<[protected]@yahoo.com> wrote:hi



                                  I Have not recived any pmt.for my account date of 14.04.2012 so pls halp me and refund my pmt



                                  Regards
                                  rameshkumar
                                  [protected]
                                  --- On Fri, 4/13/12, Paytm <[protected]@paytm.com> wrote:

                                  From: Paytm <[protected]@paytm.com>
                                  Subject: Re: [#[protected]] Re: Your recharge for [protected] was unsuccessful
                                  To: [protected]@yahoo.com
                                  Date: Friday, April 13, 2012, 1:08 AM


                                  Hey,

                                  Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

                                  Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

                                  You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

                                  Should you require any other assistance, please do let us know.

                                  Best Regards,
                                  Team Paytm
                                  [protected]@paytm.com



                                  On April 12 @ 08:46 PM, Ramesh Kumar<[protected]@yahoo.com> wrote:Hi team


                                  Please Refund my pmt Rs.510


                                  Regards
                                  Ramesh kumar
                                  [protected] [protected]
                                  --- On Wed, 4/11/12, paytm <[protected]@paytm.com> wrote:

                                  From: paytm <[protected]@paytm.com>
                                  Subject: Your recharge for [protected] was unsuccessful
                                  To: [protected]@yahoo.com
                                  Date: Wednesday, April 11, 2012, 4:06 PM



                                  Dear Customer,
                                  We received a request from you to recharge your Aircel mobile number [protected]. Your order number is 35145845. We've been unable to process your order due to some technic al error at the operator"s end.
                                  So, we've put Rs. 510 back into your Paytm cash account. You can use this money for recharging in the futur e or simply request a transfer to your bank. For initiating refund to bank please visit the "My Account" section of the website. You can also download a receipt for this transaction thre.
                                  Details of the coupons that you asked for are at the end of this email.
                                  Still got questions? Write to us at [protected]@paytm.com.
                                  Team Paytm
                                  I have Recharged my Airtel DTH customer ID no [protected] through paytm.com on18th April 2014 at 12.49 pm, amount Rs - 100.00, paytm order no:[protected]. but that recharge has failed, Thing is that amount of Rs: 100 has debit from my A/C. now how can I get back my money..???
                                  IN last weekend i booked the bus ticket but the order was canceled .order no[protected]
                                  But money not refund to my account.plss check the details and send money to myacc.[protected]

                                  Paytm — i placed one product but reach me another product

                                  actually i placed a order basics brand t shirt but paytm sent another brand t shirt but this is also duplicate brand item. so i want to change and please give me back my order

                                  Paytm — Money not refunded in my wallet.

                                  I ordered a product from paytm but when I received product it was packed in bag but not seal packed and I received missing piece product. So I want my money back.

                                  Paytm — Fees not paid

                                  I used paytm gateway for paying my delhi university fees e.i.252rs. on POS PAYTM66942 at PAYTM txn#[protected].bt my fees was not paid and from my debit card balance was debited
                                  date[protected]
                                  time 12.50pm

                                  Paytm — i have to buy a cricket bat

                                  there are about 1000 rs in my waller i hav wished to buy a bat when i choosed bat added my location itz show this cannot be shipped to your location im from bemina hamdaniya colony srinagar

                                  order pending

                                  Transfer of Rs.2000 to [protected] is successful. Your Reference: 3EC18817AC651247 transaction id [protected] i just send paytm wallet mony my bank a/c but not receve any bank credited massage please help me

                                  NON RECEIPT OF RECHARGE AMOUNT RS.196/-

                                  I WAS RECHARGED RS.196/- AGAINST MOBILE NO. [protected], AMOUNT HAS BEEN DEDUCTED IN MY BANK ACCOUNT THEREFORE IT IS REQUSTED THAT SAME AMOUNT MAY KINDLY BE REFUND MY BANK ACCOUNT

                                  recharege

                                  myself shruti dalvi, complaint mobile number is [protected] dolphin. i didnot get any recharge frm u. so why didnot return my money which is failed recharge on 5th November, 2014. from shruti dalvi

                                  size is not fit

                                  i ordered a set of jolly jolla smart green wadges size-9 but not fitted i want to return that i can not contact to your customer care executive they all are busy when i call product id is[protected]

                                  Amount debited but no recharge happened

                                  Recharged my mobile with 200 but not recharged waited up to 48hrs. Order No.[protected]

                                  refund of amout

                                  sir maine ek bar m/no [protected] par 399 ka recharge kia but fail hua aur bad me retry kia tab hua lakin paisa donu bar kat gya lakin balance ek bar aaya hai pse refund me my amount 399 on my account

                                  Rs. 348 deducted from my account

                                  I am Sandeep Chouhan living at Camp, Pune-411001...my contact no:[protected]...Rs. 348 are debited to my bank account from POS-payTM...i want money back nd the person who deducted the amount using my ATM details must be arrested...

                                  Mobile rechare

                                  Sir Today I have recharged mobile on 09.06.2016 for Rs. 100 for Airtel mobile Order no: #[protected]
                                  Operator reference no: #[protected]
                                  Thu Jun 09 2016 mobile no. [protected] but wrongly recharged by your site 0n [protected]. so please refund my Rs. 100.


                                  Thanks

                                  Recharged metro card but still nil balance

                                  Dear sir,
                                  yesterday I recharged my metro card ([protected]) & order no is [protected] I recharged card with 100 Rs with paytm wallet but when I checked no balance credited to my metro card
                                  Request:- please refund my balance back to my paytm wallet.
                                  please do needful
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                                    M
                                    mksorya
                                    from Abu Road, Rajasthan
                                    Oct 2, 2011
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                                    Address: Jalore, Rajasthan

                                    I Mr. Mushtaq R Khan had done mobile recharge of vodafone of Rs.50/- (Order Number: 5854060 Transaction Date: 02-Oct-11 14:02:00) And VideoconD2H Recharge of Rs. 180/- (Order Number: 5612258 Transaction Date: 28-Sep-11 17:16:16) the recharge are not done but payment is been deducted, when I email on [protected]@paytm.com they replied you send the statement. I did it but my amt is not refund. The recharge is done on by mobile no. [protected]
                                    hi,
                                    ord nbr 6003200. my mobile nbr is [protected] (mtnl).
                                    Recharge not credited but amount debited from my account.So please recharge or refund amt of 50 rs.in my bank a/c. as soon as possible.
                                    Dear Customer,

                                    We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                    Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                    We just completed the refund process of Rs. 50 from Paytm side .

                                    Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

                                    Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                                    Best Regards,
                                    Paytm Customer Care
                                    [protected]@paytm.com
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                                      A
                                      Anil N Patil
                                      from Mumbai, Maharashtra
                                      Oct 1, 2011
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      Dear, 5 days before i was request to recharge my mobile is [protected](dolphin no). but from your site you are failed to recharge. now i want to refund my money its rs/-50. and this amt is deducted from my axis bank account. so please credit this amt in my account no is [protected].

                                      Order Number: 5483600
                                      Registered Mobile Number: [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear, 5 days before i was request to recharge my mobile is [protected](dolphin no). but from your site you are failed to recharge. now i want to refund my money its rs/-50. and this amt is deducted from my axis bank account. so please credit this amt in my account no is [protected].

                                      Order Number: 5483600
                                      Registered Mobile Number: [protected]
                                      Dear Customer,

                                      We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
                                      Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                      We just completed the refund process of Rs. 50 from Paytm side .

                                      Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

                                      Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                                      Best Regards,
                                      Paytm Customer Care
                                      [protected]@paytm.com
                                      On 22 Nov 11, I requested to recharge my Reliance net connect No [protected] with Rs180/- through Paytm. Amount was cut from my account but recharging of broad band was not done. Please recharge my netconnect or refund my money in my account.
                                      Dear, two days i was request to recharge my mobile is [protected] (dolphin no). but from your site you are failed to recharge. now i want to refund my money its rs/-223. and this amt is deducted from my sbi bank account. so please credit this amt in my account no is [protected].

                                      Order Number: 11064377
                                      Registered Mobile Number: [protected]
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                                        V
                                        vijay tandon118
                                        from Kolkata, West Bengal
                                        Sep 30, 2011
                                        Resolved
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                                        Resolved

                                        Address: North West Delhi, Delhi

                                        complaint against paytm.com due to not refund my 900 rs against failier of rechage vidieocon d2h custmor id 4652083 mobile no [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Vijay,

                                        We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

                                        Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

                                        We just completed the refund process of Rs. 900 from Paytm side .

                                        Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

                                        Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

                                        Best Regards,
                                        Paytm Customer Care
                                        [protected]@paytm.com
                                        19570423 V2TH 200.200.100.100.60.MD NUMBAR [protected] FEFUD
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