PayTM Mobile Solutions Complaints & Reviews

Dear Customer,

we are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.

Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.

Amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

Should you require any other assistance, please write us at [protected]@paytm.com

Best Regards,
Team Paytm

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We regret that your recharge request on Paytm was unsuccessful. This recharge failed because of a temporary technical error at operator end.

Your amount has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Thanks so much and sorry for the belated reply. Paytm completly refunded the amount as paytem cash and I am happy with the way they resolved the matter

Rama

I have done a wrong reacharge on [protected] insdead of [protected] pls sir refund it on my id

I have recharged wrong amount by mistakenly for my Vodafone number - [protected] [Rs 148], ,
But, , correct amount Rs 348
And, pls refund it on my id

i have done a wrong recharge
my no.[protected]
mistake no.[protected]
pls sir refund my id sir

By mistake I recharge wrong mobile no. [protected] Of jio. My jio no is [protected] Plz refund my money. ...

recharge not received though amount debited from sbi a/c while online rechargingon following dates .order no.5466496 dt26.9.11 for mobile no [protected] for 100/- Order no.5183222 dt 21.9.11mobile no [protected] for Rs 200/- Order no5170028 dt 21.9.11 mobile no [protected] for Rs 200

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have checked your Order history on www.paytm.com. We request you to send us the bank statement at [protected]@paytm.com in order to resolve this issue as early as possible.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

I have recharge my Idea Mobile no ([protected])on 23/12/2011 throught paytm.Com but I have not received recharge amount yet. Same will be deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.
Last Order No is 5898410
Mobile No is [protected]
Recharge amount is 100/-
Please check the details.

Dear Nilprabha,

We are very sorry to read your issue here. Best way to resolve your any concern is to send an email to [protected]@paytm.Com. We are available 24 hours and all 7 days in week to resolve any issue.

Remember at paytm, we give you a promise that unless you have received your recharge, your money is yours.

There was a delay in receiving the payment confirmation from your bank, as a result we were unable to instantly process your recharge.

Amount of Rs.200 & 100 have been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

You may also watch our videos for more information: http://vimeo.com/paytm/videos

We have already completed the refund process of Rs. 200 for order no 5183222 from Paytm side .

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

Best Regards,
PayTM.

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

We just completed the refund process of Rs. 150 from Paytm side.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Thanks paytm for the concern in my issue...
I got the recharge..

Dear Anil,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the Order number and the recharge amount at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the Order number and the recharge amount at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Order name-0 Degree Black Cotton Sweatshirts (Size-XL)
ORDER NO. [protected]

The product cost which i got is just 599 Rupee in the price tag. and you have charged 999 rupee for this ??
I just need the full refund or else i am going to post the Images all over social websites... u are just a worst site.. can’t be trust u guys...till now i have done so many purchase i think in all the purchase you have cheated me... you have very less number of time so kindly arrange a call back as soon as possible... and I need full refund.

And also find the attached Image File evidence of frauding.

HI, MY ORDER I'D IS[protected]. I RECHARGED MY PHONE WITH AN AMOUNT OF 350 ON 28TH MARCH. TILL NOW THE RECHARGE IS NOT COMPLETE. THEY ARE SAYING ITS STILL IN PROCESSING.I MAILED TO [protected]@PAYTM.IN THE ISSUE BUT THEY ARE NOT PAYING ATTENTION TO IT.

PayTM.com — About refund money

I have recharged my videocon D2H through paytm.com on 27.09.11.But due to some techinical problem that recharge has failed,thing is that amout of Rs 200 has debit from my A/C.I have complained two times that the said amount has not credit in my A/C till now. They have sent an information to me that the said amount has already credit in your A/C on 28.09.11. This is the problem I am now facing I have attached here the information ,what they have sent to in my ID. Please inquire about this matter and take necessary step about the refund money.
with regards,
prasanta kumar swain

please inquire about my matter and take necessary steps about the refund money. I am not satisfy about the service of paytm.com because they are neglecting about my matter.

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the Order number and the mobile number at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We just completed the refund process of Rs. 200 from Paytm side .

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear sir/madem

tooday is month of jun but not refund my payment ab to sabko mail bhi kar dia or payment bhi kar k dekhlia kab refund hoga mera pymt plz help me boos ab kabhi asi galti nahi karunga on line paymt jama karny ki bas is baar louta do yaar kia y complaint aap log read bhi karty ho ya aisy hi complaint box bana rakah h

--- On Sun, 4/15/12, Paytm <[protected]@paytm.com> wrote:


From: Paytm <[protected]@paytm.com>
Subject: Re: [#[protected]] Re: Your recharge for [protected] was unsuccessful
To: [protected]@yahoo.com
Date: Sunday, April 15, 2012, 1:47 AM


Hey,


Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.


Should you require any other assistance, please do let us know.


Best Regards,
Team Paytm
[protected]@paytm.com




On April 14 @ 09:30 PM, Ramesh Kumar<[protected]@yahoo.com> wrote:hi



I Have not recived any pmt.for my account date of 14.04.2012 so pls halp me and refund my pmt



Regards
rameshkumar
[protected]
--- On Fri, 4/13/12, Paytm <[protected]@paytm.com> wrote:

From: Paytm <[protected]@paytm.com>
Subject: Re: [#[protected]] Re: Your recharge for [protected] was unsuccessful
To: [protected]@yahoo.com
Date: Friday, April 13, 2012, 1:08 AM


Hey,

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please do let us know.

Best Regards,
Team Paytm
[protected]@paytm.com



On April 12 @ 08:46 PM, Ramesh Kumar<[protected]@yahoo.com> wrote:Hi team


Please Refund my pmt Rs.510


Regards
Ramesh kumar
[protected] [protected]
--- On Wed, 4/11/12, paytm <[protected]@paytm.com> wrote:

From: paytm <[protected]@paytm.com>
Subject: Your recharge for [protected] was unsuccessful
To: [protected]@yahoo.com
Date: Wednesday, April 11, 2012, 4:06 PM



Dear Customer,
We received a request from you to recharge your Aircel mobile number [protected]. Your order number is 35145845. We've been unable to process your order due to some technic al error at the operator"s end.
So, we've put Rs. 510 back into your Paytm cash account. You can use this money for recharging in the futur e or simply request a transfer to your bank. For initiating refund to bank please visit the "My Account" section of the website. You can also download a receipt for this transaction thre.
Details of the coupons that you asked for are at the end of this email.
Still got questions? Write to us at [protected]@paytm.com.
Team Paytm

I have Recharged my Airtel DTH customer ID no [protected] through paytm.com on18th April 2014 at 12.49 pm, amount Rs - 100.00, paytm order no:[protected]. but that recharge has failed, Thing is that amount of Rs: 100 has debit from my A/C. now how can I get back my money..???

IN last weekend i booked the bus ticket but the order was canceled .order no[protected]
But money not refund to my account.plss check the details and send money to myacc.[protected]

Paytm — i placed one product but reach me another product

actually i placed a order basics brand t shirt but paytm sent another brand t shirt but this is also duplicate brand item. so i want to change and please give me back my order

Paytm — Money not refunded in my wallet.

I ordered a product from paytm but when I received product it was packed in bag but not seal packed and I received missing piece product. So I want my money back.

Paytm — Fees not paid

I used paytm gateway for paying my delhi university fees e.i.252rs. on POS PAYTM66942 at PAYTM txn#[protected].bt my fees was not paid and from my debit card balance was debited
date[protected]
time 12.50pm

Paytm — i have to buy a cricket bat

there are about 1000 rs in my waller i hav wished to buy a bat when i choosed bat added my location itz show this cannot be shipped to your location im from bemina hamdaniya colony srinagar

order pending

Transfer of Rs.2000 to [protected] is successful. Your Reference: 3EC18817AC651247 transaction id [protected] i just send paytm wallet mony my bank a/c but not receve any bank credited massage please help me

NON RECEIPT OF RECHARGE AMOUNT RS.196/-

I WAS RECHARGED RS.196/- AGAINST MOBILE NO. [protected], AMOUNT HAS BEEN DEDUCTED IN MY BANK ACCOUNT THEREFORE IT IS REQUSTED THAT SAME AMOUNT MAY KINDLY BE REFUND MY BANK ACCOUNT

recharege

myself shruti dalvi, complaint mobile number is [protected] dolphin. i didnot get any recharge frm u. so why didnot return my money which is failed recharge on 5th November, 2014. from shruti dalvi

size is not fit

i ordered a set of jolly jolla smart green wadges size-9 but not fitted i want to return that i can not contact to your customer care executive they all are busy when i call product id is[protected]

Amount debited but no recharge happened

Recharged my mobile with 200 but not recharged waited up to 48hrs. Order No.[protected]

refund of amout

sir maine ek bar m/no [protected] par 399 ka recharge kia but fail hua aur bad me retry kia tab hua lakin paisa donu bar kat gya lakin balance ek bar aaya hai pse refund me my amount 399 on my account

Rs. 348 deducted from my account

I am Sandeep Chouhan living at Camp, Pune-411001...my contact no:[protected]...Rs. 348 are debited to my bank account from POS-payTM...i want money back nd the person who deducted the amount using my ATM details must be arrested...

Mobile rechare

Sir Today I have recharged mobile on 09.06.2016 for Rs. 100 for Airtel mobile Order no: #[protected]
Operator reference no: #[protected]
Thu Jun 09 2016 mobile no. [protected] but wrongly recharged by your site 0n [protected]. so please refund my Rs. 100.


Thanks

Recharged metro card but still nil balance

Dear sir,
yesterday I recharged my metro card ([protected]) & order no is [protected] I recharged card with 100 Rs with paytm wallet but when I checked no balance credited to my metro card
Request:- please refund my balance back to my paytm wallet.
please do needful

hi,
ord nbr 6003200. my mobile nbr is [protected] (mtnl).
Recharge not credited but amount debited from my account.So please recharge or refund amt of 50 rs.in my bank a/c. as soon as possible.

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We just completed the refund process of Rs. 50 from Paytm side .

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear, 5 days before i was request to recharge my mobile is [protected](dolphin no). but from your site you are failed to recharge. now i want to refund my money its rs/-50. and this amt is deducted from my axis bank account. so please credit this amt in my account no is [protected].

Order Number: 5483600
Registered Mobile Number: [protected]

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We just completed the refund process of Rs. 50 from Paytm side .

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

On 22 Nov 11, I requested to recharge my Reliance net connect No [protected] with Rs180/- through Paytm. Amount was cut from my account but recharging of broad band was not done. Please recharge my netconnect or refund my money in my account.

Dear, two days i was request to recharge my mobile is [protected] (dolphin no). but from your site you are failed to recharge. now i want to refund my money its rs/-223. and this amt is deducted from my sbi bank account. so please credit this amt in my account no is [protected].

Order Number: 11064377
Registered Mobile Number: [protected]

Dear Vijay,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We just completed the refund process of Rs. 900 from Paytm side .

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. It may take some days for such refunds to reflect back to your account..

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

19570423 V2TH 200.200.100.100.60.MD NUMBAR [protected] FEFUD

reccharge not done but payment is done
I Ms.Rahul Patil had done mobile recharge of BSNL of Rs50/- the recharge is not done but payment is been deducted, when I email on [protected]@paytm.com they replied you send the statement. I did it but my amt is not refund. The recharge is done on 02-Oct-11 15:01:51 for mobile no. [protected] order no.5857632.

Dear Rahul,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

There was a delay in receiving the response from the bank’s server, as a result we were unable to complete your mobile recharge.

We have already completed the refund process of Rs. 50 from Paytm side.

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

PAYMENT DEDUCTED BUT MOBILE NOT RECHARGED
I recharged with paytm.com of Rs.100. Money has been deducted from my bank account but mobile not recharged. I contacted paytm.com through email. but there is no address & phone number is given on the website..I got my Rs.100 in paytm cash balance back but Neither i m able to transfer the money in my bank account nor i can use the balance for recharge from the same side..after several email conversation they r not giving their address or phone number through which i can contact them directly...

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the Order number and the mobile number at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

PAYMENT DEDUCTED BUT MOBILE NOT RECHARGED
I recharged with paytm.com of Rs.50. Money has been deducted from my bank account but mobile not recharged. phone number is [protected]... but at that time my money was deducted from my bank account..Kindly recharge my phone with this amount or refund it to my account back...

I recharged with paytm.com of Rs.48. Money has been deducted from my bank account but mobile not recharged. I contacted paytm.com through email. but there is no address & phone number is given on the website.

I recharged for Tata Docomo No. [protected], but recharge failed by using sbi net banking payment transfer to 23-Dec[protected]Dec-2011) TO TRANSFER INB Avenues India Pvt. Ltd CCA11LEKY582IG82760444 TRANSFER TO [protected] AVENUES INDIA PRIVATE 48.00 sbi ref no. IG82760444. And 48 rupees debited from my account. Kindly recharge my phone with this amount or refund it to my account back... pls. kindly reply me.
my Email ID- [protected]@gmail.com
Mob. No - [protected]

I have recharged with paytm.com of Rs.351/- in VODAFONE mobile
No. [protected] on 01 Nov-2012 at 05:00:54PMIST vide order No. 54485425 and banking transaction id number (*CCA12KLQV840IGD7862751) TRANSFER TO
[protected] AVENUES INDIA PRIVATE*. Subsequently I have received a msg from my bank that money Rs-351/- has been debited from my account.
In this regard, it is intimated that the said amount has not been credited in my mobile No.[protected]. Accordingly I approached
customer care paytm care through my mail id abdul71.[protected]@gmail.com on 2nd Nov 2012.But they are just giving me sweet dose till then.It is very shame full that after two months the amount has not refund back.
Once again you are requested t refund my said amount back to my account or recharge my mobile at the earliest.
Regards,
ABDUL HAMID
M/No.[protected]

Although I can't comment on why your recharge failed. You can contact [protected]@paytm.com with your order number and ask about the recharge. If you have not received your recharge, they refund the amount within a week. I recharge using paytm many times and I have faced a similar issue where recharge was not done. But in that case my money was refunded within 2 days of contacting them.

Although they will not help if you have selected wrong recharge value.

Hope it helps you.

Dear Pankaj,

We have checked with the operator and they have confirmed that the recharge has been successfully delivered. The reference number that we have received from the operator for your recharge transaction is[protected]EA. We request you to kindly contact Vodafone Customer Care to confirm the status of your recharge.

In case you require any other assistance then please do contact us directly at [protected]@paytm.com.

110 KA RECHARGE KA REFAND NAHI AYA

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Hope your issue has been resolved.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

This seems to be a fraud site. Many people have been cheated, including me. pl read my complaint dated 11.8.2012

i made a rechage of airtel 50 rupees but it was not recharge but account was deducted. i recharge
with netbanking of SBI account. neither my mobile no [protected] recharge nor meet the order no. pl make the recharge or credit the amount.
my transaction detail is below
to transfer- inb aveneus india pvt ltd
ref no-CCA12DGQB669IG99991945 transfer to [protected]AVENUES INDIA PVT LTD

Sir on 24-Sep-11, I recharged my mobile with Rs.57(which credit 125 minutes free video call duration) for the No. [protected]. The amount Rs.57 is debited from my bank account, but not yet credited for my above said number. Just i received one message from PayTM that "Your recharge is success". Please consider my query and refund my amount. My order No: 5316582

plese i have not my mobile recharge
my pos prch no is 879762 cc avenues sbi pg

I tried the website on 28/09/2011 for getting my phone recharged for the amount of Rs. 100. The amount has been debited from my account but i haven't received the balance yet. POS PRCH
POS 905531 CCAVENUES SBIPG is the pos nomber that i got

i have richrj my mono [protected] 100/- &200/- ru 300/- amount my benk ac but i have not ticived the balnce yet

I tried the website on 12/12/2012 for getting my phone recharged for the amount of Rs. 44. The amount has been debited from my account but i haven't received the balance yet.

This is with reference to Order no: #[protected] Fri Nov 07 2014.

I asked for Recharge of Idea Mobile [protected] for Rs.202.

The amount was deducted from may HDFC bank account with ref. no. [protected] dated[protected].

I waited for long time but didn&#039;t received any message from Idea. When I didn&#039;t received the SMS from Idea, I booked a complaint at Paytm customer care.

On 09/11/2014, Mr. Ranjeet come with &quot;Ticket #[protected]: Re: Your Recharge of Idea Mobile [protected] for Rs.202 was Successful.&quot;

I again mailed back to Mr. Ranjeet that I didn&#039;t received any net pack but now there is no response.

I am trying to their Customer care no.[protected] &amp;amp; [protected] but first no. is continuously engaged and second no. is temporarily suspended from service.

If they have confirmation from Idea about my mobile recharge, ask them to provide me confirmation letter from Idea. Its Paytm&#039;s responsibility to provide me services but found it very disappointing.

Sir,
I have recharged the mob no [protected] with Rs 98 on 19.04.2015 from credit card. Amount debited from my credit card and no not recharged .ticket #[protected]: Regarding Order[protected]Paytm Android App v4.3.2).

Paytm — recharge amount taken from bank but not recharged

3G recharge made for Rs. 101 today 17.5.2015 at about 21.30 Hrs for AIRTEL [protected]. Amount taken from IDBI bank. But the amount not come to mobile - NB Transaction No. 63635888 by Charles T Sundaram [protected]

Paytm — Refund Rs500

Recharge 500rs videocon id70745562 recharge unsuccessful but 500rs debited my account no. [protected] . Please solve my problem.

Paytm — Amount Not Credit

Hi Paytm Team,

I have payed amount Through foodpanda using PAYTM i have tried to pay 2 times 2 times payment not finished successfully but amount debit from my account. Please tell me how many days take for credit amount back to my account.

Txn ID [protected]
Txn ID [protected]
Txn ID [protected]
Txn ID [protected]

Paytm — did not get credit 200 in my account

did not get credit 200 in my account i recharge from credit card

Paytm — Skullcandy S2IKDZ-058 In-the-ear Wired Headphone (RASTA) headphone damage :(

sir manee inko 2 time mail ki aur mera headphone damage hai plz change kardo ena koi jawab ni mela mera ko .. nd 10 day ki Replacement warrty ve thi fir be ni mera headphone change hoye na call ki hai mera ko :( plz call me +91 [protected]

Wrong product delivered by paytm

Ordered an iPad mini 3 from paytm, order no.[protected] and guess what they deliver a ipad mini first generation. I want paytm to return this & send the described product in its place. Image proof attached.

not responding

paytm is not responding for reverse pick up of product and to refund the money. Order No.[protected]

money tannsfer

I transfer 200 rupees from account [protected]@gmail.com to [protected]@gmail.com but it didn't process. The transction is still in pending from yesterday. So please resolve my problem.

My recharge amount still not paid in my Airtel DTH id

Hello, whomever you are as I have already submitted my complain that I made a recharge on digital Id [protected] which is not mine my
Actual Airtel digital tv id is
[protected] so plz make that payment on this id... Other while I will take strict action to you people I have already generated ticket no. For my complain that is 02203762

Not working the memory card

Hi, this is my order no :[protected]. I receive the item but it not working, and heat the card . So I registered the complaint, The Ticket id:[protected] but no action or contact me. Contact no:[protected]

order not shipped in time

Dear all My order no[protected] was not dispatch in time . I m already paid amount for the date of 21/03/2015. So can u plz shipped my order .or call me . Regards Nripendra Pandey [protected]

sold product more than mrp

paytm sold me a product that was mrp 210 at price 549 can you guys please take back the product or return my money bsck order no : ORDER NO.[protected]

wrong reacharg

wrong reacharge please refund my money back to my account no [protected]Recharge of BSNL Mobile [protected]ORDER NO.[protected] CC Transaction No [protected]

id blocked

sir me ek advocate hoo mere id blocked hogaiya mujhe id unblock kardhena pls, mera rs-5946, lose hogaiya, [protected]@gmail.com, mob-[protected]

Product not match

Order#[protected] i have bought a trimmer Philips QT 4006 Trimmer cost is Rs.1349. but they have send my a iron of bajaj which cost is only 600 rs .I Was contact to paytm many tym via mail but they are not responding...

did not get refund even after 1 month of assured time, status is Due for neft since 1 month

Paytm, your customer service agents are such , they did not even bother to reply, you mother don't have any customer care number where users can talk to you.

cancel my order

Cancel my sun tv recharge orders still 12 hours in process

paytm yippee noodles free recharge

i used yippee noodles free recharge promo code . but i have not get any amount from it.

Prepaid mobile recharge of airtel 9871504651

Inspite of payment deducted from my bank bank of india vide OTP No. 4707941 and OTP transaction id 137900 dated 22 may 2016 at 4: 19 pm for Rs 50 of Airtel prepaid mobile number [protected]

Not received my order since 15 days already gone

I had purchased a gionee m2 mobile on 19/08/14 whose order no is #[protected] & AWB/Tracking ID -[protected].Aiready the amount had deducted from my account, till date not receive.piease immidiately inform about my order.

not rechared my phone 9868554038

in today morning I recharge myMTNLprepaid number [protected] with amt 10rs recharge. not sucessfull but amt has been debited in my account Two times 100.2=200, dated by 27/9/2014 and 29/9/2014 so plz refund my amount

wrong number credited

by mistake I wrote down another no. Instead of my mobile no.. And the amount is credited there ... please help me and cancel this order no. And refund my amount

transaction queued

ORDER NO.[protected] amount 1250

paytm cash back

I am order two item not receive cash back and my order no[protected] also not delivery pls veryfied that my mobile no [protected] call me

Not my recharge

Dir sir not my mobile recharge
Plesa call me sir my mobile no.
[protected].

Sir, I have paid Rs.133- towards renewal of my SUN TV subscription for one month through PAYtm on 16.01.2012.The transduction was a failure and PAY TM has sent mail to me saying that they will refund the money to me.I have paid through my HDFC NET BANKING.Till today(9days over) the money has not come to my account.Can you do anything to help me.MY ORDER NO 14798427. MY CONTACT MOBILE NO -[protected].

sir,
through paytm i have re charged for RS.655.00 on 21.02.2012 at 08.48 hours and for RS 100.00 on 21.02.2012 at 09.00 hours to SUN DIRECT for my smart card no [protected] both are recharge failure noticed but BOTH THE AMOUNT DEBITED FROM MY BANK ACCOUNT(HDFC BANK SRIPERUMBUDUR BRANCH)

AMOUNT DEBIT REFERENCE NO FOR RS. 655.00 IS[protected].02.2012:08.48 HOUR)

AMOUNT DEBIT REFERENCE NO FOR RS. 100.00 IS[protected].02.2012:09.00HOUR)

ORDER NO NOT DISPLAYED ON SCREEN JUST RECHARGE FAILURE NOTICED.

I AM A REGISTERED PAYTM CUSTOMER

please arrange to credit the amount to my bank account.

NOTE: 4 TIMES SUCH FAILURE NOTICED HOW CAN I CONTINUE

I.ALBERT, MOBILE NO [protected]