[Resolved]  Paytm — Transaction failed but cut off from my account

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

I’m sorry that the payment for your mobile # [protected] did not happen. In fact our system received a delayed response from your bank’s online system stating the amount has been deducted from your account. As soon as I realized what had happened I initiated a transfer back to your bank account. I do feel awful about this terrible mix up as this is not acceptable by Paytm standards and we are working on fixing this.

I know you’ll be worried if you don’t see the amount in your bank account immediately, but don’t worry as it may take up to 21 days to reflect in your account.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

same day morning one person on behalf of paytm calling me and asking my bank account details to return my money. i think for return my money bank details not not need. May i know is it from your team .

Dear Customer,

We are very sorry to here your issue.

Please be informed that we do not asked for bank statement over a phone call. We would like you to share the contact no. from which you received this call.

In order to resolve this issue and to raise an investigation for the same, we require your bank statement since 28.09.2013 to till the date. Make sure, it must be in PDF format. You may send it us at [protected]@paytm.com.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

NOV 24, 2013 BY APPARAO. was paying my idea recharge Rs 50/- against no. of [protected] through SBH internet banking . Initially it show transactions declined. Few minutes later I got message from bank, cut off from my account Total Rs.50/-. So please take strong action against it.

Dear Customer,

We are very sorry for the inconvenience caused to you.

Please note that amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

yesterday I was paying tata photon data card recharge Rs 450/- against no:[protected] through internet banking . it show transactions failed. Few min later cut off from my account Total Rs.450/-. (this is happened second time for me, 3 months back same way Rs.850 deducted from account, but no refund)
So please take strong action against it.

Dear Sundhareswaren,

We regret for your inconvenience.

The transaction amount of Rs. 450 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com. You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Sundhareswaren,

We have also confirmed that your last transaction of Rs. 850 was failed and the amount was refunded to your Paytm Cash account. Later, you used this amount in your further transactions on Paytm as follows:

Order number:[protected]
Amount: Rs. 450
Date of transaction: 08 Oct'13
Recharged number: [protected]

Order number:[protected]
Amount: Rs. 100
Date of transaction: 26 Oct'13
Recharged number: [protected]

Order number:[protected]
Amount: Rs. 450
Date of transaction: 20 Nov'13
Recharged number: [protected]

It is notable that you added Rs. 150 from your bank for the last transaction.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer
Care [protected]@paytm.com

i was trying to add 50RS in my paytm wallet by bank of baroda net banking the amount debited from my account but i didn't get 50RS in paytm wallet

i also mailed to Paytm Customer Care from the paytm web site but my problem is NOT resolved

i didn't get ANY answer from them

and i didn't get my 50RS anywhere NEITHER at my paytm wallet NOR in my bank account

below is mentioned bank of baroda net banking receipt LINK

http://lookpic.com/O/i2/777/kUUaPk.png

So please take VERY strong action against it.

yestarday i was buying an item at ebay.in and the payment through my paytm account. though the transaction was not failed but the Rs.199 was debited from my bank account and till it is not refunded.now what i have to do?? i also mailed but nobody replied

Dear Sir,

I was transferred amount in emitra Rs 18000/- through corporation bank net banking . Initially it show transactions was unsuccessful . Few minutes later I got message from bank that both times cut off from my account Total Rs. 18004.58/-. So please take strong action against it.

Rajkumar Shrin gi
[protected]
[protected]@gmail.com

Dear Sir,

I was transferred amount in emitra Rs 55000/- through corporation bank net banking . Initially it show transactions was unsuccessful . Few minutes later I got message from bank that both times cut off from my account Total Rs. 18004.58/-. So please take strong action against it.

Rajkumar Shrin gi
[protected]
[protected]@gmail.com

Dear Sir,

I was transferred amount in emitra account Rs 180004.58/- through corporation bank net banking . Initially it show transactions was unsuccessful . Few minutes later I got message from bank that times cut off from my account Total Rs. 18004.58/-. So please take strong action against it.

Rajkumar Shrin gi
[protected]
[protected]@gmail.com

i payed my bill on order no.:[protected] as on 11/3/2016 but its not filled yet.!!
my electricity service no is.:[protected]DINESHBHAI BHURABHAI PUROHIT)
For more information I added a photograph.

Amount debited from my account but failed to recharge my mobile [protected] order no. [protected] do the needful

Amount debited from my account but failed to recharge my mobile [protected] order no. [protected] do the needful

Paytm — recharge not yet got

This is Janhabi here, I have not yet received my mobile recharge of Rs. 100 in my number [protected]. My transaction ID is [protected]. Please get it done.

samsung e7 mobil purches

I am purches samsung e7 29.03.2015 Paytm sceem not receivavl 500 per mount Sceem 6 mount

mode has changed

i need my amount back

sir i have paid an electricity bill . initially payment has decline but bank deducted same balance from my account so what can i do for refund my money.