PayTM Mobile Solutions Complaints & Reviews

This is yashwanth. I ordered Silverstone Men's Black & White Casual Shoes (Size-7) Order No.[protected]. I ordered this you can see in the order form. But I received different shoe from my order. It was not that I ordered and the name of shoe I received is guardian it was not the Silverstone. I am showing that the shoe what I ordered and what I received with a snapshot. I have also mailed to [protected]@paytm.com but there is no response. Please replace my shoe as soon as possible.

Dear sir i was add paytm cash to my ubi bank account net banking money is debitted in my account but my money is not availeble in paytm cash Paytm order no is:[protected] so please refund my money my debitted money is 200rs my contact no [protected] thanks

Date[protected]
Pos00003332 txn#[protected]rs1500.00
Pos11273933txn#[protected]rs2000.00
Total rs 3500.00
Kindly cancell these order and return money to the account because someone has used my atm no.And pin without my knowledge .I have alredy given fir in police


From jayanta kumar sahu
[protected]

Hi Paytm,

This is Priyank Shah. I ordered 3 printed t-shirts via order no.[protected]. I ordered XL size T0shirs as you can see in the order form. But I received M and L size T-shirts. And also I received the different color from my order. So please replace my T-Shirts as son as possible. As I am your new customer and want to built a relation with Paytm.

From
P.Gnanasekaran,
6, Vaniar 2nd Lane,
Nethaji Road,
Madurai-625001
To
Paymt Mobile Solutions

Sir,
Sub: Booking of fraudulent transactions for Rs.12000/- by using SBI credit card number
ending with 5942 and committing criminal offence.
I am an SBI credit card holder. I do not have any any business dealings with your company. This being so, one person ( via mobile no[protected] fraudulently punched in three transactions worth Rs.12000/- ( each Rs.4000) on 19.7.2014 and cheated me and your company. I request you not to debit these transactions on my SBI credit card. If you have already raised debit, I request you to cancel them and send a cheque to me for Rs.12000/-.You could re-debit the account of the person(s) who unauthorisedly misused my SBI credit card and thus committed criminal offence.
I also request you to advise me the complete details of the transactions and the full addresses and mobile numbers involved in these fraudulent transactions. I sincerely hope you would consider my request and arrange to refund the amount of Rs.12000/- As I want to bring the culprit to the book by lodging a complaint with police and CBI, I request your earnest help to avoid recurrence.
May I have your response?
Yours sincerely
P.Gnanasekaran
Madurai
29.7.2014

Paytm have blocked me from fb PAge without any proper reason also I have sent email to [protected]@paytm.com for my order details but they are not replying my email. Looks like their support team is VERY BAD. Or the company loosing the FAITH

Order Details Order#[protected] by bozz world my order date is 14july.2014 my order is not delivered till now i have posted many complaints against it..and contacted blue dart also..but they are also not able to track my order.. they are doing a fraud with the customers... i could understand that how can a product cant reach in 15 days ... i have contacted paytm also... the are also not giving a particular answer ..they are only passing time...they have extremly bad customer service support...and same is the case with bluedart service my complaint details are: Ticket #[protected]: RE: Shipment for Paytm Order #[protected]

sir my account is block and it contain 350 rs as paytm cash and the paytm care is not replying to my ticket number so i request you to help me my account on paytrm is [protected]@gmail.com my emailid is [protected]@gmail.com my ticket number is[protected]:

i have recharged my reliance 3g net connect no.[protected] on[protected] with rs 1500 but it got failed and money deducted from my account. details : [protected] 7355/3332/[protected] i have also mailed to [protected]@paytm.com but no revert received ticket no.[protected] and[protected]

Today sir 24/7/2014 timing18.24 recharge videocon d2h amount of 221 but deduction in amount of my axis bank account no ([protected]) and not any information to recharge my dth so kindly requested to my recharge is account of videocon dth id no[protected]pur/paytm/sbipg/paytm)

I am Deep and I am going to do my best to help you. I checked with airtel and they confirmed that mobile number has been successfully recharged with Rs. 230. Find below details: The operator reference number is[protected]. but when i called airtel he tells that it is not recharged

I returned 2 items of paytm order no.[protected] and[protected] items are in it i return 1 out of three items) 1 week ago but the amount of that items are not refunded/cashback to me. I have sent mails but no proper response is found from the paytm care center. I also sent the return slip scan copy to us but they don, t take any action about that please take some action about that and return my amount back to me soon. I also call on your customer care number but they don, t response from the calls. Please solve the query. Thanks, Punam.

I ordered Lotto Shoes from your site dated 21 july`14. My Paytm account shows delivered but I have not received my order yet.Despite of booking the complain at [protected]@paytm.com I have not received any response from your care team as well.Is this the way you treat your customers!!! My ticket no. is[protected].

Hi, There was an offer going on paytm.com in which customer was supposed to get 40% cash back on any product. The commitment was that the cash back will be credited to the customer's account within 7 days of delivery of the product. They were selling those 40% discount coupons for 10 Rs. After completion of 7 days I tried inquire the same with them and sent them a mail. I did not receive any mail from paytm except one which said that "You ticket has been generated and will be resolved within 24 hours". After 2 days I received a mail saying that your ticket has been resolved please give us a feedback whether you are satisfied with the service/resolution. I checked my account balance but no money was credited in my account. It has already been 12 days and i have not heard a word from them. It's not the money I am concerned about. It's hardly some amount but the way they are trying to fool people is not right and I was some very strict action to be taken against him.

I ordered two skeeper jeans and paid rs 1398.
Paytm sent only one jeans and after raising issue in paytm, paytm did not solve my issue
Neither they are sending a jeans nor refunding remaining amount.

My order number[protected]
Issue ticket number[protected] and[protected]

Sir one of the guy called from SBI, and ask fro details of ATM, mistakenly I have Given, he use at your site and has spen rS. 3000 transaction id is 577731 on 18.07.2014 at 3.16. PM, either from your side you block the payment or I will report to ploice, because your system contain date

My Name is shantanu haldar My payment number- [protected] I have submitted my one last payment that is not updated but in my credit card that amount has already dedicated and in website its show bill payment successful but in my number payment is not updated and after 72 hours that amount not return in my credit card account. My bank side they have proper details about payment and my airtel number side i have check all the details payment is not updated, so their is some problem from PAYTM side. this my payment details.. 　 payment mode- HDFC credit card payment number-[protected] Website name - paytm Payment date[protected] Payment time - 19:54 HDFC CARD NUMBER - [protected] HDFC card owner name- shantanu haldar Transaction number - 021247 Transaction code - D40

I had purchased a 7up and i tried to apply for 15 rupees talktime.. When i applied promocode in paytm, it showed me that the code was already used. How could be that possible, as i had purchased that product this morning. Promocode: c7atpxhymtru Email: sandeep. [protected]@gmail.com

paytm order no :[protected]. Actually yesterday night i tried to pay my father's bill for reliance gsm worth Rs 1309.00 through paytm. Though the amount has been deducted but the bill payment is still not done. the amount is still in paytm cash. i tried to pay the bill the paytm cash also still it is not able to do so. no it is showing error like - "Your payment was declined by the bank, retry with the lower amount or retry with some other payment option". This is seriously sick and not expected of a recharge site like you. Today is the last date of bill payment and if i cannot pay the bill today then the bill amount becomes Rs 1409. see either you pay the bill somehow and then deduct the cash or return my money to the bank immediately.

Dear sir/ Madam I am Account holder of account no. [protected] in State bank of India ( uttar pradesh, Bijnor Nehtour Branch) sir yesterday (02.07.2014) and today 03.07.2014) my account debiting by Rs. 10000/- Four Times Transaction no.[protected] &[protected] Rs. 10000/-, this transaction done on 02.07.2014 and again my account debit on 03.07.2014 transaction id[protected] &[protected] Rs. 10000/- this transaction done by xenon.valueserv_paytm gateway. sir I request you please stop this payment and refund my account no. [protected] I am Attaching my Passbook Copy for your reference. If any quarry and Any Question Please contact me on my Mobile No. [protected] Thanks Bhudev singh