PayTM Mobile Solutions Complaints & Reviews

date name onlineSBI TR NO Details

[protected] paytm mobile IGJI 500161 Rs250 Transfer to
solutions [protected]A/C
PayTm mobile sol
(Dish TV Recharge Amt)

THE AMT IS LYING WITH PAYTM MOBILE SOL AND NOT
TRANSFERED TO DISHTV NEITHER TO MYSBI BANK A/C
[protected]@yahoo.com K.P.SASTRY

I initiated a recharge of Rs.255 on my airtel number on June 4th 2013 through online recharge website Paytm. My money got debited from my account and then I waited for the recharge screen that showed a busy(loading) sign for 10 minutes and then closed the website. My phone didn't get recharged and when I checked the status of the recharge on Paytm, it showed success. I waited another 20 minutes but nothing happened. Paytm doesn't have a telephonic customer care service so I emailed them regarding this problem. Next day I received email from them (guy named Abhay) which told me that recharge was successful and gave me a reference number[protected]. I emailed them to clarify again that recharge was a fail and they again told me to confirm with the airtel with the same reference number. I checked with airtel with the reference number and didn't find any recharges, infact I didn't find any recharges within a period of 7 days on my number. I emailed them again and they replied that there was an error with the airtel and it has now been resolved and my phone is recharged. My phone didn't get recharged, AGAIN. So I finally emailed them asking to confirm with airtel and provide with a proof of recharge to which they haven't replied.
Please look into the matter.
Lokesh Suthar
Airtel mobile number: [protected]
Paytm order number: 10084252
Reference number given by paytm:[protected]

dear sir
i have recharge my Data card - [protected] .
[protected]
Reliance Netconnect+ # [protected]
₹350 Payment in progress )
rup-49
payment is succesful but my data card is not recharged .State bank of India net banking Ref No[protected]IGJ0754250 TRANSFER TO [protected] PAYTM MOBILE SOLUTIONS
& order no.[protected].


please refund ASAP.

I have recharged with 69 rupees
with paytm for my reliance no. But it
hasn't completed though money has
been deducted from my paytm
account. I've tried to contact them
via mail several times but their
response is not satisfactory. They
were least interested in solving my
problem...

I also talked with reliance.they tells this complaint occur because of paytm

I have recharged with 126 rupees with paytm for my idea no.
But it hasn't completed though money has been deducted from my bank account.
I've tried to contact them via mail seberal times but their response is not satisfactory. They were least interested in solving my problem.
I have also talked to idea customer care but they were insisting that no such recharge is done.
Now what should i do..

I recharged an Airtel # [protected] with Rs. 25. This was a mistake as the number is no longer in service. It's a non-working number. The recharge should have failed however they approved the recharge of a non-working number and took my money. I demanded for refund but they are refusing to pay. Please help me in getting my money back.

Order Number: 89330986
Order Date: 22 April 2013 19:01

Sir,

I booked bus tickets using paytm but cancelled them due to work pressure. I opted for refund on MAR 28 and MAR 29 respectively for ticket ID's MKEWOB and MKD9Y0. When i mail them they are not providing me with sufficient information but just say it is refunded from our end contact your bank. The bank says if it was done from their end it wouldnt be delayed as i never faced any such issues with other sites. Kindly help me with this issue

i recharged 98 rs for my bsnl number..but they deducted money twice..my recharge was not successful.so i asked them refund my money..they return only 98 in paytm cash..but another 98 they didnt gave..i asked them so many times in mails but there is no proper response from paytm team.i gave my bank transaction details also till my problem is in pending..so please try to recover my problem

I had booked my bus ticket from paytm website where the fare for sleeper coach was Rs.649/- I successfully Paid Rs.649 but on the day of travelling I came to know that my ticket is booked for seater and not for sleeper.When I asked the operator for sleeper coach he said paytm has booked your ticket for seater not sleeper but he said amount charged for you is more than sleeper fare. When I went to check on their portal I came to know that the fare for sleeper is of Rs.549/- they charged me Rs.649/- and gave me a seater coach. The fare for seater is too less its just Rs.350/- for seater and when i asked them for refund they are not agreeing on it now.Mentioned below are my ticket details.

View your ticket online Dharwad Bangalore Sea bird tourist[protected] [protected] ,[protected] ,[protected] Dharwad (10:00 PM) Anand Rao Circle (06:00 AM) Passenger Name Seat Paytm Ticket ID Ticket PNR Ms Sayeema Nidgundi 10 MKHADH TS-RB4145480GPY/1249728 Bus Type Reporting Time Departure Time Status Non A/C Seater/Sleeper (2+1) 09:40 PM 10:00 PM BOOKED Boarding point address Total Fare Location: Dharwad Rs 649.0 Landmark: Dharwad Address: Near Sea Bird Tourists, Next to Nidavani Complex, Jubli Circle.

I have recharge my bsnl prepaid sim with amount Rs 110 on 11.04.2013 through Paytm services with net banking and Paytm deducted an amount Rs 110 from my account (Ref. no.[protected]IGH6073242 TRANSFER TO [protected] PAYTM MOBILE SOLUTIONS) and send massage that your mobile is recharged with an amount Rs 110 but till date neither my mobile is recharged with that amount nor that amount is credited an my account.Please help me.

I have booked a bus ticket in paytm.com from eluru to hyderabad, svkdt travels. I went to bus stop and made a call to the travels contact numbers and they said "there is no bus today from eluru to hyderabad". I got shocked and the travel agents are also not responding properly. We face lot of problem on that day. don't go for such fraud sites.
My PAYTM Ticket ID: MKDFAG

I have attached ticket check it.

Hi,

I have recharged 2350 INR for TATA Docomo recharge through your site. It resulted
as a failure and the money was refunded as paytm cash.

I clicked on refund to bank button.I am getting following alert.
"Refund of Rs. 2350 to your bank account initiated on[protected]. Could take up to 21 days to reflect. Today is day 118 of 21"

I did not received any mail regarding the refund request confirmation and Bank transaction ID for that .

I already raised a ticket regarding that. The ticket number is :Ticket #59616830

I have been Mailing since many days and not getting any reply from your end

I request you to please check into this issue as soon as possible and provide me the information.

Please take severe action on paytm immediately.
If i don't get any response after this also, I am sure file a complaint with all details in CONSUMER COURT..

Hi,

I have Rechared 798 INR for MTS MBlaze recharge through your site. It resulted
as a failure and the money was refunded as paytm cash.

I clicked on refund to bank button. It has been 21 days since i initiated the refund
request.

I did not any mail regarding the refund request confirmation and i did not recieved
the Bank tansaction ID for that .

I already raised a ticket regarding that. The ticket number is :Ticket #[protected]

One o[censored]r customer care person ( Tejasvi) Replied and asked to wait for 21 days.
She has not gave me any furthur information regarding this.

I have been Mailing since many days and not getting any reply from u.

I request you to please check into this issue as soon as possible and provide me the information.

Please take severe action on Paytm. imeediately.Or else i will file a complaint with all details in CONSUMER COURT..

My complaint is not yet solved after 6days, I submitted on 28th March. PayTm is worst in solving the problem, They don't have customer care contact no. also. My Order no. 83550077 was unsuccessful to the recharge amount of Rs.250 to my Vodafone, but I got a message that your recharge is successful for your Bsnl no. I used Paytm toll free no. to recharge which does not choose mobile Network operator correctly.Refund my money or make recharge. I feel that newer make recharge with third party, always use official websites which is most trusted.

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I CANT TRACFER MANEY

Hi,
Sir/Ma'am,
wanted to bring a very big issue to ur notice.

I am writing to you sir becuase I didn't get any response from your CS team.

I am a regular user of paytm (recharge) and have good experience all times but booked bus ticked first time and it was very bad experience.

Booked ticket for journey from delhi to kanpur on 25th march 2013.

Paytm Ticket ID- MK5LQY

Booked seat in the bus.
Came to know a very big fraudulent activity is done by bus operator.In my bus, there was no stop mentioned at anand vihar.so , I booked from Ram krishna metro station. when I reached at metro station ,some person from travel agency R.S.Yadav travels was there. many passengers were there for different buses of same agency(R S yadav travels) but only 1 bus was there. he said this bus is just a pickup service and told all to sit in that bus (it was just sitting bus, not luxury class hispano)... and told all that buses will depart from anand vihar.then bus departed for anand vihar and that person gone.
after reaching anand vihar , no specific buses were there. they told to sit in that bus only (if ticket is in seating)... I told mine ticket is in hispano... there was no proper response from their side regarding hispano bus... they told all to sit wherever they get seat...
I made to sit in a very bad quality (no hispano bus , not luxury ) bus.
so question is :
1.If they are doing this, then what is the need of booking online and selecting seat as per my choice (remember it is not an emergency issue,they do it daily) ?
2.I didn't get the promised bus and my promised seat.

All people were disturbed there. tried to contact the travel agency , they didn't respond properly.

As per business laws act of our constitution, R S travels made an open offer through third party (paytm) in which we have to pay some fixed money and in consideration,they will give us a seat of our choice in bus of our choice. but in actual, bus and seat both were not provided as per our choice.
You are doing business , so I assume you must be aware of business laws. so in this case , I was not provided what travel agency provided me to pay. and you must be knowing , I can file case against third party and agent both in this case.

It also means that the said "hispano a/c luxury" wasn't present anywhere and travel agency didn't say anything about hispano bus... , so the information given was fake. they had just few buses and they adjusted all passengers anyhow in them..
This is a very big fraudulent activity and I want my money back , only I know how I reached kanpur..and i am sure i am not the only 1 who complained about this issue...

I want you contact the seller and I want a callback from some of your senior person as well as travel agency on my no. [protected]/[protected] , If I don't get a call from your end and travel agency within next 3 days , I will take necessary legal action and bring this issue to public via public forums as well..
Hoping for a call from your end or be prepared for my action against you both.. I can go to any extent to get this issue solved so that no people in future have to face problem and become part of this fraudulent activity being done by travel agency and you both.

I also suggest to offer booking only for verified/high rated travel agencies. You can verify the seller service (atleast in delhi-ncr) as Justdial does (JD verified).
It would be better if you make proper communication with agency regarding the issue and don't offer bookings for it in future so that atleast people who trust you now will trust on you in future rather than stop using your services.

regards,
Shivendra
[protected] , [protected]

Sir,
I have done a recharge of Rs. 100 on 26th march 2013 around 1 am from paytm.com site using netbanking of SBI and 100 rupees had been deducted from my account but i didn't got any mobile balance.
the details of my paytm.com transaction is
order no.[protected] on vodafone no.-[protected], the status shows a success but i didn't got any balance in my mobile and 100 rupees has been deducted from my account.

Dear Sir,
I had made one recharge Dt.15.02.2013 order no 74284787 Rs/- 98 (shown in view page) for my data card no [protected] BSNL 2G from HDFC BANK a/c no - [protected] .The amount had been debited , but no recharge msg / no credit to my data card a/c made .After it I informed to paytm care .They gave a massage that money has been transferred to pay tm cash .But I could not find it out . They are not replying after getting my E-Mails

I ve recharged my mob no.[protected] for rs 500..but didnot recieved the balance and even not the so called paytm cash refund . Again i ve recharged mob no [protected] with rs135 bit didnot get any balanc or refund as paytm cash...both the recharges were don on 19 march 2013..pls take action as soon as possibleagainst ....the PAYTM.COM

hello sir/medam
12th of this month am recharge my mobile [protected] through paytm but 3 times transactionsfailed.....30,15,5 rupees refund to my bank account after 2days only5 and 15 rupees added to my account ...remaining 30 rupees of
My money’s neither in my Paytm Cash nor in my bank account.please consider to my complaint and refund tomy money to my bank accouny.....this is order number of paytm is 80140163....... please refund my balance