PayTM Mobile Solutions Complaints & Reviews

This is the worst recharge site possible. I have made three transactions through it and all of them failed. I recharged my MTNL number for 1299/- twice and every time it failed. Their customer care service was very slow in responding, and finally after lots of hue and cry they gave me my amount back in the form of Paytm Cash in their Paytm Cash Wallet So in order to use that amount, I made payment for the Electricity Bill of Reliance Energy (Account No[protected] amounting to Rs 2190/- by using Paytm Cash of 1299/- along with balance payment of 891/- (Paytm order number[protected] It’s been more than 5 hrs and my bill is still not paid. The amount is already debited from my account, and surely it looks like the payment to Reliance Energy will be failed. Paytm have a very slow service and an even poorer customer support system. Initially they said, they will respond in 2hrs, and then in next mail they said 8 hrs and now finally 48 hrs. It's the biggest mistake for me to use their service. Hope they refund my 2190/- cash, back into my bank account.

apply the promo code in order id[protected] but the transaction failed.next transaction is my phone number is not applicable to PAYTM50 code .so recharge 110rs but i don't get remaining wallet money.iam already complaint this problem on care but no reply and solution is zero

I Made a payment of Rs.230/- through online recharge of Digital TV (Paytm.com transaction No. is[protected]. recharge was successful. I also got a SMS on my mobile for payment of amount Rs.230/ (txn No.[protected].-. I spoke to Airtel Digital Customer Care to start my channels. They told me that payment is not done. Please do the needful urgently and transfer the paid amount to my ID-[protected]

please refund my amount and no need to recharge for these transactions 1.Paytm order no: [protected] Airtel Mobile [protected] for Rs. 250 ₹ 250 Failed Amount paid₹ 250Success Axis Bank DC Transaction ID : [protected]₹ 250 Paytm order no: [protected] of Airtel Mobile [protected] for Rs. 197 ₹ 197 Failed Amount paid₹ 197Success Axis Bank DC Transaction ID : 022066₹ 197

i recharge my internet pack dated 3/6/2014 of rs. 103 but from your side my account debited rs 129 which is not use ful to me because you recharge blackberry pack my handset is samsung i want my money back immediately its your mistake please check sms which is send by you.

I registered a complaint. But it seemed to be useless... They called me frm paytm asking me the personal details of my debit card... I gave all my card details.. They sent me a dummy msg of creditting 500rs which ws nt actually creditted... Plz hv a look over it... U cn contact me on [protected]...

HI. I HAVE MADE PAYMENT OF MY MAHANAGAR GAS BILL THROUGH PAYTM.COM SITE ON 27/05/2014. DURING THE TRANSACTION THE AMOUNT WAS DEDUCTED FROM MY ACCOUNT BUT PAYMENT WAS NOT COMPLETED TO MAHANAGAR GAS BILL.. ON PAYTM SITE IT SHOWS PAYMENT RECEIVED BY PAYTM BUT PAYMENT TO MAHANAGAR GAS IS PENDING. HOW IS IT POSSIBLE. ALSO AFTER FEW MINUTES I RECEIVED EMAIL FROM THEM THAT IF THE PAYMENT IS UNSUCCESSFUL TO MAHANAGAR SITE THEY WILL REFUND THE MONEY BACK TO ME WITH IN 2 HRS, BUT NOW TWO DAYS HAVE PAST. ALSO I HAVE EMAILED TO THEM ON [protected]@PAYTM.COM THREE TIMES BUT STILL NO FEEDBACK FROM THEM YET. ALSO I HAVE COMMENTED ON THE SAME ON PLAYSTORE BUT THEY DONT SEEM TO BUTHER. NO REPLY OR ANYTHING FROM THEIR END. THIS IS REALLY CHEATING CUSTOMERS. ATLEAST THEY SHOULD UPDATE ONT HE SAME. THEY SHOULD CHANGE THEIR TAGLINE 'INSTANT REUSABLE REFUNDS' FOR NAME SAKE ONLY. MY TRANSACTION DETAILS ARE AS FOLLOWS Paytm order no:[protected] 27 May'14 9:53 pm Bill Payment Mahanagar Gas - Mumbai[protected] for Rs. 855 ₹ 855 Pending Amount paid ₹ 855 Success Corporation Bank DC Transaction ID : [protected] ₹ 850 PLEASE HELP

Name: jayakishor143 | Email Id: [protected]@gmail.com | Order Number:[protected] | Message: i had recharged my AIRCEL Prepaid number [protected] with an amount of Rs.50 and my order no. is[protected].The recharge was not successful but it's showing successful in the site.My paytmcash balance was debitted by the same amount.Also I had confirmed from the Aircel customer care and found that recharge was not made successfully.so I request you to please solve this issue as soon as possible or refund my money back. | Issue Type: Refund Request Name: jayakishor143 | Email Id: [protected]@gmail.com | Order Number:[protected] | Message: hi your empoly Nimmi ji i SPEAK MY AIRCEL CUSTOERCARE HE SAY that THIS operator reference number is KOR[protected]was not show in customercare care system so please help me and check it and the sovles is to refund my money to my paytmcash so please i reqest to paytm to refund my money, in paytmcash

While recharging, purchased an ebay coupon for Rs 10 that enabled me to get a discount of Rs 150 on a purchase of any ebay product that was above Rs 750, Order number for the same was[protected]. Thereafter, I purchased a bluetooth stereo headset on ebay which was costing me Rs 1450. The same item was available on snapdeal for Rs 1326, but as seen, with the discount coupon applied, the cost went down to Rs 1300. When I went for payment options and applied the coupon code, it didnt work as "the terms and conditions for the code weren't met". Thats when it all started. I called up ebay customer support, who told me the coupon was a valid one, but it was limited only for first time transactions of newly registered users. Naturally I submitted a complain to paytm to give me a coupon code that actually worked, coz they hadn't mentioned this new user clause in their offer (screenshot attached). But these were the only response that I received:- 1) We need 24-48 hours to solve this query. 2) (Later) Use "so and so" coupon code and revert in case of any issue. These were similar coupons that could be used for first time users only. 3) On pointing the same (and awaiting 72 hours I might add), "we would like to inform you that as per the terms and condition of this offer, it is only applicable for new user of Ebay so we suggest you please create a new user account on Ebay and use the coupon code". (I already have a pending item in my account, how the hell should I pay for it using new account?) 4) On pointing that this wasnt mentioned in their terms and conditions, the ticket is transferred to another person, to whom I had to explain everything again. In short, we loop from 1) to 3) again. Its simple, if the new user clause was mentioned originally, I wouldn't had purchased the coupon. But now due to these imbeciles, there remains an item in my account awaiting payment. And the worst part is, these guys don't even have a proper customer care. Their customer care number[protected] simply tells you to record your complain and advices you to use emails. I mailed their grievance officer as well. Told him to take reference of complain ticket ids[protected],[protected],[protected],[protected] etc. But in vain. Paytm proudly boasts "Proudly made in India". Being in IT industry myself, I can rightfully say that paytm is "Made to shame India". My advice to all who are buying coupons from paytm. Stop using it. My advice to ebay. Terminate their contract. These imbeciles are simply damaging your company's image.

Dear sir

Few days back i got a mail from paytm regarding cash back offer stated that Rs500 cash back for a purchase of 1500 and above and i purchased a micromac mobile costs 4176 amount sucessfully deducted from my account and i got a confirmation msg from paytm order sucessfully placed (order num is #[protected] but till now i didnt get any updates from paytm and they are not ready even to reply for my mail..and the main thing is there is no number to contact them...pls help me to get my product or to get back my cash.

Hi i have ordered products one on MAy 10th 14. i just got an update its been shipped.order id is[protected]. your customer care is the worst of all the customer care. I havent experienced like this in any of the website. Kindly update me the status when it will be shipped. Note: Got a reply like it is in the process of being couriered to you. donot go with Paytm..

Hi i have ordered two products one on MAy 6th and another on May 14. i just got an update its been shipped.but when i try with my AWB number no results found.iam unable to track my order.call me to my mobile number [protected]. order id is[protected] &[protected]. your customer care is the worst of all the customer care. I havent experienced like this in any of the website. Kindly update me the status when it will be shipped. Note: Got a reply like it is in the process of being couriered to you.

i m suguna . 14/05/2014 at 1.35 pm i done recharge by paytm online recharge thatamount Rs-943 .but still now they didnt activate . due to tis one realy i m n trouble . pls findout and help me . hear after i never recommend to any one tis paytm
its my contact number --- [protected]

any think further details pls call me and findout

I HOPE REALY U WILL HELP ME


still now i didnt get any messege pls findout . realy i m
worried. pls resolve and help

me . from my account cash also deduct . i send my sbi transaction
number also pls

check it

Paytm order no:[protected] May'14)1:34 pm


Bill Payment of Vodafone Mobile [protected] for Rs. 943

Amount paid ₹ 943

SuccessSBI NB Transaction ID : IGU2978739 Rs. 943


ITS SHOWING MY PAYTM ID ITS PENDING

PLS RESOLVE AND HELP ME

THANK YOU

MY Tata Docomo Data card Bill was rs 449 and Due date was 9th May 2014.I had paid the amount on 6th May through PAYTM website and till today the
amount has not been credited in my TATA Docomo account though the same amount had been debited from my credit card on the same day (6th May 2014) .Thus i had paid the
same amount in TATA DOCOMO using another Credit Card on 11th May 2014.

Regarding the same every day I had sent 2-33 email all the email they are replying that they are looking into this but today its more than 9 days i have not got any resolution.Please help..I need your help to get the issue resolved.
The order number in paytm[protected]

Thnaks-
Santanu Kundu
+[protected]

My Name Is Gajendra Sisodiya, I Preferred To Pay My Vodafone No [protected] Bill Trough Online, For that This Time I Chose Paytm for bill payment online recharging and bill pay site, At Morning 10 am i pay to paytm from my hdfc bank credit card 1250 rs For My Vodafone Bill payment, Amount Is Deduct From My Credit Card But Till Now I did Not get any payment, and compny still saying from 13 hours that Transaction in process, But How...

I have paid my MGL bill through your site, but a mail have come from ur side that the transaction is undefined .So i wan to knw what exactly you meant by undefined.the transaction was done on MAY 01 2014 my order number is : #[protected]

Few days back I made a recharge worth Rs.15 for my cell-phone. But after completing my checkout and transaction my request of recharge was not done. And after some days when asked to either make the recharge on my phone or else refund the amount, I got a message from them stating as "I’m sorry that the recharge for your mobile number [protected] did not happen. We have not received amount for this transaction from your bank. In such cases the bank automatically refunds the amount into your account. It may take between 3 to 10 working days for the refund to reflect in your account. The refund timelines vary from bank to bank. In case of any delay in receiving your amount, I suggest you please get in touch with your bank. I hope this helps. Should you need any further assistance, let me know." As per they are saying transaction hasn't been done..But the amount has been deducted from my account and saying transaction is successfully done... Now it's been nearly 20 days still my request for refund is not yet processed.. I just want either the recharge done or refund the amount on my account. My failed paytm.com order number :[protected]

sir/madam i recharged my mobile on 28 th April my mobile nos is [protected] (IDEA) through paytm RS 40 two time but both time its failed and its reduced RS. 27 from my paytm cash and RS. 13 from my indian bank my both TRANSACTION ID IS 676C34FD58D888F8 and 48A71A83CEBB8219 . I did that process two times but both time its reduced amount and recharge not success i got my paytm cash but my bank amount RS. 13+13=26 not refund yet.please return my cash Name-jitendra rathor Email.[protected]@yahoo.in Mob-[protected]

i got a coupon from timesdeal.com as per terms and conditions http://timesdeal.com/delhi-ncr-deals/paytm-services-29880...and i recharged as said and applied code but i was not given the cash back...i mailed to [protected]@paytm.com and they said its applicable only for new users...there is no such condition in the above said offer...kindly refund the amount to my wallet...i will never use your site again, for cheating customers saying cash backs...

DishTV - wroung recharge
shahpur Apr 12, 2014
pls recharge correcct vc number.

wroung vc no:[protected] rs.500 txn no;30130114 date;05/04/2014 from airtel money

corect vc no;[protected]


pls transfar amt rs500 to corect vc no;[protected] pls solve the problem

because i am...