Dear Team,
This is to bring to your notice that I had purchased a Provogue brand shoe from M&B outlet in DT Mega Mall Gurgaon - M& B is the manufacturer for Provogue shoes . The Details of the bill are given below :
Book No: 25
Sr No : 1215
Dtd : 06/12/2008
The Shoe within just 3 months was TORN from Inside and I found Paper Coming out from the layer within .
I visited the DT Mega mall outlet on 21st of this Month (Since I was keeping extremely busy these days and could not go within three months from the date of purchase) and the outlet was no longer there . I went to Metropolitan mall with a ray of Hope which was to my dismay Shattered as they had a simple SORRY to say . But the gentleman was kind enough to give me the company e mail ID [protected]@mbfootwear.com.
I Kept on writing to them for days but have not received any response from them.
I feel the Standard of the product was not upto mark as of course this is not the first shoe i have worn during the last 30 years.
I have been purchasing from M&B outlet since 2006, And it is the first time I have encountered such a substandard product, which I am sure is not a norm at M&B / Provogue
I would be grateful if the company instead o[censored]nnecessary harassing me, would give me a free replacement and oblige . In any case the shoe is of no use to me .
Regards
Sudeep Kapoor
Aug 14, 2020
Complaint marked as Resolved
PROVOGUE SUNGLASS — SUNGLASS SIZE TOO SMALL
provouge sunglass which i have ordered was too small in size so i gave back same product to N.R.INFOTECH so plz return my balance amount as soon as possible