Provogue India Complaints & Reviews

I had ordered a watch from Provogue website last month. The watch was offered as a deal on discounted price to ICICI customers for Rs. 299. Even after multiple attempts to contact ICICI bank and Provogue I haven't received my watch yet. According to Provogue website the watch is shipped and delivered. Each time I contact ICICI bank they open a service request and after few days reply back saying that the watch was delivered through GoJavas tracking number MUMPVGP244311. I already provided them the tracking number with my complaint and want them to provide any kind of proof for delivery. Neither ICICI bank nor Provogue seem to have any proof that the watch was delivered to me. It's really very disappointing that even after so many complaints on the Internet ICICI bank is still supporting Provogue and taking any actions to return customers money. They are still advertising Provogue on their website, which makes me think that they are involved in this.

Hi, I have placed an order online because i got an coupon from ICICI bank till now i have no received my wallet and amount has been debited from my account. I have placed an order on 24-OCT-2014. and i got an mail from provogue they are saying we have dispatched your order through Javas courier tracking no-MUMPVGP277812 but its showing wrong number. Order No[protected] product-102874-BK-022-F

Hi, I have ordered a watch on 28th oct order no:[protected], shipment no:[protected], docket no: MUMPVGP262755.. Got to know from JAVAS services that the order is returned to provogue and still the status of order is showing complete on provogue website. Why the watch is returned?? Plz tell me when will it be delivered.Its been 20days now since I placed the order.Plz tell me the status of my order.

I have ordered 2 walllet's 1 for my cousin different address and one for me. Order#[protected] for my cousin) ordered on 9/19/14 Order#[protected] For Me ) ordered on 10/24/14 It's more than a month but still not a single got delivered. Their customer care number always shows busy. Bc dimak kharab hogaya hai. 1st time email kiya tha cousin ka puchne k liye toh bola 3 din mein deliver hoga uske baad bc no reply of email and phone. Mera 1st cousin ka ship bata raha tha aur bandra mein delivery dikha rha hai jabke kurla ka address hai and 2nd order ship bata raha hai but tracking ID worng gojava par. Paisa kha gaya provogue fraud company hai bc. ICICI wale ko bolna padega.

I ordered provogue watch on dated 4th October 2014 Order no #[protected] but still its not delivered. Post mailing 4-5 time provogue team said that we(customer) rejected the order, but it was not delivered only to my address.Then I provided new alternate Official address ie. Kalpesh Patil (IT department)155, Millennium Business Park, MIDC, Mahape, Navi Mumbai 400 710. But still order is not delivered. Now its at most 45 days passed the watch is not delivered and money is deducted from my account. So, kindly request to get the delivery done asap or return my money back to my bank account. Kalpesh Patil([protected])

I have ordered Provogue watch with order#[protected] on Nov 5. Still the order status is "Processing (Under Dispatch)". My friend's watch is delivered successfully though she ordered 2 days after I did. I dropped the mail also regarding the same order. But did not find any response from Provogue. Please process the same else return the amount that I paid for the watch!!

Order no.[protected] Purchased on 13th October 2014. Not delivered yet. Order no.[protected] Purchased on 5th November 2014. Not delivered yet. Many email sent for enquiry. No reply yet. Customer care number doesn't works. Tried calling 100 times. Why status shows Complete when it has not been delivered. Are they trying to fool us or trick us? Called to their office +[protected] for 5-6 times, but they disconnects it within 1-2 seconds. Worst customer care service ever...

Yesterday night by mistakenly I have order one wrong watch. Please cancel that order[protected], I will placed fresh order within few days. I have already drop a mail on your [protected]@provogue.com and [protected]@provogue.com emailID. Please cancel this order as earliest.

I have ordered watch with order id[protected] on Nov 3 still product is not delivered.I have tried to contact customer care number but it is not working. Even I have dropped couple of emails but no response from your end. Please consider it on priority and do the needful as soon as possible.

Provogue provided an incorrect tracking ID with javas for a watch that I had ordered through ICICI. Your Shipment #PROV73986 for Order #[protected] Tracking No: MUMPVGP261727 The customer care number Just doesn't work. Please clean up your act, before someone drags you to the courts.

Hello, I ordered provogue watch on 18th Oct 2014 and now its been one month but still i didn't receive my watch. On 8th Nov 2014, I got mail from Provogue, that your order has been shipped by first flight courier but today when I contacted to courier service centre, they informed that physical handover from Provogue is yet pending. Kindly let me know when I will get my order? This is really frustrating to mail so many times for one thing. Never expected such service and you guys don't even bother to give reply for the queries comes from customer on contact us email id. Feeling annoyed. Order No:[protected] First flight tracking no: B991Q5405266 PS: your customer care executive number seems always busy then how can customer will reach to you?

Hello Customer care Team, I have received provogue watch (Order No.[protected] and within one week I find that the watch is faulty and showing me incorrect time. Please look into the matter and let me know how to replace the item (My details are: [protected]@yahoo.co.in, [protected]) Thanks, Siva

I have ordered watch order id[protected] on 19, Oct, 2014.I have paid money through net banking.They told that they will send watch within 21 days, it is now towards completing one month.I have not received watch yet.Please look into this matter as soon as possible.

Hi, i bought a watch under ICICI offer, my provogue order id #[protected], consignment tracking number is #MUMPVGP2801 68, Javas courier services, i got the item delivered, however when i opened the box(infront of delivery guy) the box is empty. does provogue wont do any sort of quality check etc? i raised complaint on the day of delivery it self, till date nothing worked, no response, their customer care ph number mentioned in the site is also not working, fraud? see the attached. seems like this is a clear fraud service.

I had ordered a Provogue watch in collaboration with ICICI internet banking (promotion received from ICICI), made the payment on Provogue.com website through Citrus gateway. But, since many days my order status shows as processing. When I tried to contact their customer care phone numbers, no one attends the call. There is no reply for the numerous emails I sent. No reply. Highly pathetic customer service. ICICI should also take responsibility for partnering with such fake vendors and cheating on their trusted customers. First bad experience with ICICI in the past 6 years. I saw similar posts on Provogue FB page and I feel that Provogue.com is cheating online buyers on a large scale. High time this scam is stopped. These people feel that we are gullible but they should keep in mind that they are hurting their online shopping market base and belittling their image and reputation by indulging in such disparaging deed. Below are my order details:[protected] &[protected]. Vamsi ([protected]@yahoo.co.in)

I have ordered Watch -103646-WH-283-F White (#[protected], #[protected] on 21st of October and still the product is not delivered. Yesterday I checked with the courier service Delhivery and they claimed that they already returned the product as they can not deliver the same at my location.At the same time, my colleague got the same delivered to same address as of mine(office address). I tried calling the Customer care number +[protected], but it is not working.I send couple of emails, but no response. Now no idea what to do this. Please send the money back if you can not process the order. Pleas help

Dear Sir/Madam, I purchased Provogue watch on 19/10/2014 by ICICI Internet Banking offer. But this watch is faulty that is not working properly also its belts pin problem. Also I send complaint mail to your Email ([protected]@provogue.com) on 5th Nov 2014 but don't get any reply from your side also you don't receive call. So please replace the product as early as possible. Details of product are given below: Invoice Date : 19/10/2014 Invoice No : 6C[protected] Payment Type : Prepaid Order Date : 14/10/2014 Order No :[protected] SKU Code : 103639-EA-028-F Product - Watch Routing Code : 135/BAN If any discussion please call me on [protected] / [protected].

I have received a defected watch with the hands not moving properly in response to my order on 10/31/14 online. My order no. is[protected]. The SKU code is 103639-BK-022-F. Kindly arrange replacement of the watch as soon as possible. Please find the address and contact details below: Nabajit SahaProfessional Access Software Ltd., Embassy Icon Level 4 and 5, No. 3, Infantry Road Bangalore, Karnataka, 560001 India Mob: +91-[protected]

I have ordered a watch in Provogue website.Because ICICI is advertising to give Rs 2500 watch in Rs 299.My money was deducted but I didn't got the watch till now and my tracking id is[protected] but no use of this I can't able to track my order.lot of people were suffering by the same issue.so please consider this.

i just bought a dress from provogue.com . I didn't get any tracking order or details about the product . Even, when i call the customer care no, they are rejecting my phone . my order no is[protected], i purchased for 2657 on 8th oct 2014 Name: suriya ph no : [protected]