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Provogue India Complaints & Reviews

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Last updated Jan 21, 2024
Complaints 877
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209
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Provogue India reviews & complaints page 38

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N
Niveditha Narasimhan
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Cancel the Order

Address:Pune, Maharashtra

Hi, this is Niveditha. I order a brown color Men's watch in provogue ICICI offer for Rs.299 on Nov 30th at 8:30 P.M and I have paid using Net Banking. My Order number is[protected]. I kindly request you to cancel my order or else give me a White color Ladies watch which was also for the same price. My mail id : [protected]@gmail.com Ph: [protected]...
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Shrikant Bagdane
from Pune, Maharashtra
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Product is not delivered yet.

Address:Pune, Maharashtra

Hi, I have ordered a Provogue Watch on 15th Oct 2014 but the watch has not delivered yet. Its 1st Dec 2014. Its almost 1 and half month. Tried to reach to Customer Care presentative but could not as no one picks up the call. Provogue website shows order status as under dispatch since last month. Below are the order details: Order # Date Ship To Status [protected] 10/15/14 Shrikant Bagdane Processing(Under Dispatch)...
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Kadari Shravan
from Bengaluru, Karnataka
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Non delivery of Order No. 180334829

Address:Karimnagar, Andhra Pradesh

I have placed ordered a watch for Rs. 299/- with order No.[protected] on 28th October-14 and still did not receive the product. When I tracked my order it is showing that order number is completed with Tracking ID B991Q5406274 of FIRST FLIGHT COURIER. I have several times sent e-mails to provogue care and tried to call their number but in vain. No replies have been received so far. They are cheating customers by simply keeping their cash months...
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Kiran.d
from Pune, Maharashtra
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Offer watch not received

Address:Mumbai City, Maharashtra

Order no.[protected] Placed on 28th October 2014. Not delivered yet and Order status is complete on their website. Many email sent for enquiry. No reply yet. Customer care number doesn't works. Also First Flight Courier tracking number provided by Provogue is not correct.....
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Surpankha
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted from Account but order conformation still not receive

Address:Ahmedabad, Gujarat

Dear Provuage Team, Before two days I have book one order & my payment has been deducted from my account but order no is still pending. Please refer below transaction ID & provide me order no for the same. Transaction ID : BIL/[protected]/Vikas Watch/PROVOGUE011 Please reply on priority Bcz I have stuck last two days regarding this issue....
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Khyatu
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

It's been month but order not deliever yet

Address:Ahmedabad, Gujarat

Order no.[protected] Placed on 28th October 2014. Not delivered yet. Many email sent for enquiry. No reply yet. Customer care number doesn't works. Tried calling 50 times. Why status shows Complete when it has not been delivered. Are they trying to fool us or trick us? Called to their office +[protected] for 10 times, but they disconnects it within 1-2 seconds. Worst customer care service ever. Also tracking number provided by Provogue...
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Srinivasa Prabhu Kumar Tappeta
from Delhi, Delhi
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faulty item received

Address:Bangalore, Karnataka

Hi I have ordered for the prvogue watch through http://www.provogue.com/icicinetbanking. I recived the faulty item . It is mentioned in the order that, if i receive faulty item, i have to informthem with in 2 days and hence i have informed through mail to them . But there was no action taken . There is noresponse from their side. I tried calling the customer care number but no response. please help me, how to get my item replaced....
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SanjuNidz
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Item Received

Address:Pune, Maharashtra

Hello Team, I ordered watch from Provogue under ICICI back 299/- Scheme . The watch which is received is a defective one .There is a glass crack on the edge of the watch . I am trying to call customer care from last 3 days and the call is not getting conected . Sent mail but they are also unanswered and no acknowledgement received. Can you please arrange a replacement asap Order NO :[protected] SKU : 100780-RE-231-F ( Pink Coloured...
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Kanishk Malik
from Mumbai, Maharashtra
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Provogue watch not received - Online order

Address:Mumbai City, Maharashtra

Hi Team, I placed an order for a watch(Order No:[protected] more than a month back. I tried to change the shipping address of my order and mailed Provogue the information. When I did not receive any response, I tried calling them. Neither do they take customer calls nor do they respond to the mails. It has been more than a month now and I did not receive the order yet....
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Komalpreet Singh
from Chennai, Tamil Nadu
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Defective watch delivered

Address:Panchkula, Haryana

Dear Provogue, Is someone looking into the matter. I am yet to receive any response. Customer care contact number[protected] is not working for me. Please let me know the procedure for returns. Komalpreet Singh +[protected] On 17-Nov-2014 5:12 pm, "Komalpreet Singh" <[protected]@gmail.com> wrote: Dear Provogue, With a lot of enthusiasm I ordered Provogue watch for my wife's birthday present. But my plans shattered...
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Shilpa Gajghate
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received my watch order.

Address:Pune, Maharashtra

I ordered a watch which has order no[protected] and shipment number PROV68547. Because of wrong pin code it went to Mysore. I gave the correct pin code of Pune to delivery person. It came to Pune but I did not received my order yet. I call Provouge customer care many times, but everytime your representative pic up and cut the calls.Is this the right way to handle Customer??? I also dropped mails on [protected]@provuogue.com but from there...
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S
sapya
from Mumbai, Maharashtra
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Delivery of the product not yet

Address:Thane, Maharashtra

I have ordered watch with order ID[protected] On Nov 11 still product is not delivered.I have tried to contact with customer care number but it is not working condition. Please consider it on priority and do the needful as early as possible I think so many people facing same problem...
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fjavid
from Gurgaon, Haryana
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order not deliver yet

Address:Raigad, Maharashtra

I have ordered watch with order id[protected] on Nov 9 still product is not delivered.I have tried to contact customer care number but it is not working. Even I have dropped couple of emails but no response from your end. Please consider it on priority and do the needful as soon as possible......
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Gyanranjan Patnaik
from Bengaluru, Karnataka
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Order for Provogue watch under icici bank offer

Address:Bangalore, Karnataka

I have ordered for provogue watch by paying Rs. 299 as handling charges. But till now didn't get the watch. please advise. How much more time it will take Order No.[protected] AWb. no. MUMPVGP280290 Regards Gyana [protected] [protected]@gmail.com...
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Kapil Deshmukh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received damaged order #order number 154257601 #Invoice no 6C10000117961

Address:Mumbai City, Maharashtra

This regards to PROVOGUE Watch my order number[protected], Order Date 15/11/2014 Invoice no 6C[protected], Invoice Date 16/11/2014, SKU Code 103639-BK-022-F. I have received the order but the order is damaged The belt and belt Clip of the watch is damaged. I also tried to call [protected] but it not working. I attach Pic of Damaged Watch. Please look into it ASAP....
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Santosh_Sahoo
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding E-commerce Transaction

Address:Khordha, Odisha

I have ordered a Watch which was advertised in ICICI bank through net banking. However, during the redirection of page from ICICI Bank to Provogue Website, it showed an Internal Error for which I did not get any order confirmation. I have sent an email regarding it and it's already 2 days over and did not get a single reply from them. The Customer service is really pathetic and not a single phone number is working....
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lgupta08
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provogue and ICICI Bank cheating customers

Address:Kanpur, Uttar Pradesh

I had ordered a watch from Provogue website last month. The watch was offered as a deal on discounted price to ICICI customers for Rs. 299. Even after multiple attempts to contact ICICI bank and Provogue I haven't received my watch yet. According to Provogue website the watch is shipped and delivered. Each time I contact ICICI bank they open a service request and after few days reply back saying that the watch was delivered through GoJavas...
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shanmessage
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding My order 126289297 of product-102874-BK-022-F

Address:Mumbai City, Maharashtra

Hi, I have placed an order online because i got an coupon from ICICI bank till now i have no received my wallet and amount has been debited from my account. I have placed an order on 24-OCT-2014. and i got an mail from provogue they are saying we have dispatched your order through Javas courier tracking no-MUMPVGP277812 but its showing wrong number. Order No[protected] product-102874-BK-022-F...
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PreranaKh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received

Address:Pune, Maharashtra

Hi, I have ordered a watch on 28th oct order no:[protected], shipment no:[protected], docket no: MUMPVGP262755.. Got to know from JAVAS services that the order is returned to provogue and still the status of order is showing complete on provogue website. Why the watch is returned?? Plz tell me when will it be delivered.Its been 20days now since I placed the order.Plz tell me the status of my order....
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Junead Qureshi
from Mumbai, Maharashtra
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Wallet not received

Address:Thane, Maharashtra

I have ordered 2 walllet's 1 for my cousin different address and one for me. Order#[protected] for my cousin) ordered on 9/19/14 Order#[protected] For Me ) ordered on 10/24/14 It's more than a month but still not a single got delivered. Their customer care number always shows busy. Bc dimak kharab hogaya hai. 1st time email kiya tha cousin ka puchne k liye toh bola 3 din mein deliver hoga uske baad bc no reply of email and phone....
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