Provogue India Complaints & Reviews

Dear Team, This is with regards to the order of Provogue Watch which has placed at the Provogue online store at 20 Nov 2014. I would wish to bring to your attention that in the subsequent weeks the order has been cancelled by me. The same has been informed to your team by mail 3 times. But, there has been no response from your side for refunding the sum of money. I would like to insist for the refund of the amount paid by me while purchasing the order. The amount Rs. 2499 as paid by ICICI Debit Card and confirmation no CTX[protected]. Kindly set up for the early payment of the refund amount rather at the earliest possible. Sincerely, Lee Kumar

Hi, I am writing complain with reference to My Order No. is[protected] Invoice No. 6C[protected] dated 10th Dec 2014. I had ordered a provogue watch n I received the parcel today and was shocked to see that the watch was not present in the box. i.e. the box was empty. I requested your to send me the watch or arrange for a refund ASAP.

I had ordered a watch from Provogue website on December 2, 2014. The watch was offered as a deal on discounted price to ICICI customers for Rs. 299. I tried many times to contact Provogue customer care but the Phone is always busy. And the Provogue website shows that order status as complete though i haven't got my watch. Here is provogue order id Order id:[protected]...

My name is Shruthi Nambiar. Recently my order for a provogue watch had been cancelled and I have written this mail for getting my refund.I have mailed to [protected]@provogue.com about this issue thrice but didn't get any satisfactory response rather got the same autogenerated mail.

Hello, I don't want to say hi, hello so on...it became so frustration even writing mails also becoming Irritated toward your complain forum, where I didn't got any response. How you are doing market Sick upon you guys...If I might your manager definitely I might fire you Guys, But I will not leave you Guys easily finding the source how I can screw you all. Below are the complain request. [protected] Transaction Reference Number:CTX[protected] Order Amount:2499.00 INR Transaction Date & Time:Nov 20, 2014 04:48:35 AM

Hi, My experience with your company is too frustrating. I had booked my Order (No[protected] on 26th of November. On 30th I received a confirmation mail stating that the product is dispatched by Delhivery and the tracking ID is[protected]. The tracking page of Delhivery says that the product is returned due to No_Delivery_Zone. The last update on this page was on 3rd December. I have been trying to chase your so called "customer care" who doesn't at all care for the customer. I tried to explain n number of time to your team about the issue, but every time I receive the same copied sentence - "we can dispatch the product ASAP. the product delivered 2&3 day" which first of all doesn't make sense to me and neither it confirms that the issue is at all read in the mail. Do you have a team you can really read and understand the concern and then resolve of issue. If not, please cancel the order and return my money back. Regards, Prahlad

I had ordered a watch from Provogue website on-07.12.14. The watch was offered as a deal on discounted price to ICICI customers for Rs. 299. I tried many times to contact Provogue customer care but the Phone is always busy. And the Provogue website shows that order status as complete though i haven't got my watch. Here is provogue order id Order id:[protected].

I had ordered a watch from Provogue website on-31.1014. The watch was offered as a deal on discounted price to ICICI customers for Rs. 299. I tried many times to contact Provogue customer care but the Phone is always busy. And the Provogue website shows that order status as complete though i haven't got my watch. Here is provogue order id Order id:[protected] and First flight Docket No. B991Q5406125. The docket no shows the "Return to Origin, I don't understand why it is returned...

My order number is[protected] I have not yet received my order, the order was placed on 10 of November 2014 I got a mail on 20th of November saying that the order has been dispatched and the shipping provider was First Flight Do the need full as soon as possible

Hello Team, I ordered(ORDER NO:[protected] a watch from Provogue under ICICI back 299/- Scheme . The watch which is received is a defective one .and it is not working . I am trying to call customer care from last 3 days and the call is not getting connected . Can you please arrange a replacement asap Order NO :[protected], Thanks & regards tania halder Email : [protected]@gmail.com

Hello Team, I ordered(ORDER NO:[protected] a watch from Provogue under ICICI back 299/- Scheme . The watch which is received is a defective one .and it is not working . I am trying to call customer care from last 3 days and the call is not getting connected . Sent mail but they are also unanswered and no acknowledgement received. Can you please arrange a replacement asap Order NO :[protected] SKU : 103639-EA-028-F( Brown Coloured Watch ) Thanks Dharam singh[protected] Email : [protected]@dcmengg.co.in

I had ordeted a wrist watch Merchant Order number: [protected] Citrus Reference Number: [protected] Order Amount: 299.00 INR Transaction Date & Time: Dec 01, 2014 but till now I have not received it.todays is[protected].08:53:35 PM. but till now I have not received it.todays is[protected].i have ordered this watch using icici bank net banking

I ordered a watch from the website www.provogue.com on 30th october and the product has not been delivered yet and the company promised to deliver within 21 days Merchant Order number: [protected] Transaction Reference Number: [protected] Order Amount: 299.00 INR Transaction Date & Time: Oct 30, 2014 08:33:50 PM I received a mail that the product has been dispatched on 26th november. Shipping Provider: First Flight Tracking No: B991Q5405511 But with this tracking Id I cannot track my product on first flight website. Kindly help me.

I ordered a watch from www.provogue.com on 30th october and the company promised to deliver within 21 days but it has not been delivered yet. Product details Name : Provogue Watch Merchant Order number: [protected] Transaction Reference Number: [protected] Order Amount: 299.00 INR Transaction Date & Time: Oct 30, 2014 08:33:50 PM I got the mail of product dispatch on 26th november Shipping Provider: First Flight Tracking No: B991Q5405511 But when I go to First Flight site then I cannot track my order.

I received my provogue watch on 29/11/2014. I used it but to my surprise the watch was defective. Within a week the belt has got destroyed. However, my friend got her watch in perfect condition. I request you to please change the watch. My name is Shikha Shree. Address is No.350, Infosys Limited, Hebbal Electronics City, Hootagalli, Mysore. I could not track my order details too, please look into the matter. Regards, Shikha Shree System Engineer Trainee Infosys Limited

Dear Team, This is to inform you that the Provogue watch, which I ordered is a defective piece. I ordered one black coloured gents watch under discount scheme, through ICICI portal, worth Rs. 299. The time I opened it, I found its Crown detached. Even after fixing it, crown is loose and it get detached very soon. Its detail are:- Invoice No.: 6C[protected] Order No.:[protected] SKU Code: 103639-BK-022-F On same day, I called back delivery boy for replace, but he suggested me to contact Provogue customer care. From past many days I am calling on warranty help no. given in the box and also I tried calling customer care ; but there is no reply and network always remain busy. Kindly look in this matter. It will be very kind on your part to take necessary action. Please acknowledge this complaint either via phone call or to my e-mail address, saved in your database. Thanks & Regards, Satyam Bajpai

Dear Team, This is to inform you that the Provogue watch, which I ordered is a defective piece. I ordered one black coloured gents watch under discount scheme, through ICICI portal, worth Rs. 299. Watch is not working. There is no movement in clock. Its detail are:- Invoice No.: 6C[protected] Order No.:[protected] SKU Code: 103639-BK-022-F From past many days I am calling on warranty help no. given in the box and also I tried calling customer care ; but there is no reply and network always remain busy. Kindly look in this matter. It will be very kind on your part to take necessary action. Please acknowledge this complaint either via phone call or to my e-mail address, saved in your database. Thanks and Regards, Samhita Hiswankar

Dear customer care, I purchased PROVOGUE shoes on 31th of October 2014(Just 1 month) from METRO Cash & Carry Ind Pvt Ltd, Electronic city, Bangalore, Though I use it very sparely, surprise shock is it started getting sole apart from shoes . I request for 100 % refund at earliest. Please do the needful without any delay Shoe details are as follows Model No: PV 7042 Colour: Black Size: 42 inch Thanks & Regards, Yashwanth, [protected], [protected]@gmail.com

Hello Team, I ordered(ORDER NO:[protected] watch from Provogue under ICICI back 299/- Scheme . The watch which is received is a defective one .There is a glass crack on the edge of the watch and dust particle inside the watch . I am trying to call customer care from last 3 days and the call is not getting connected . Sent mail but they are also unanswered and no acknowledgement received. Can you please arrange a replacement asap Order NO :[protected] SKU : 103646-WH-283-F( White Coloured Watch ) Thanks Saurabh Jhavar [protected] Email : [protected]@gmail.com

Dear team,

Please respond to refund the amount towards the cancellation of Order no.[protected]Amount 2499/-). this order was cancelled on 19th Nov’14.

We have received confirmation that, we will receive the said amount within 4-5 days. Till now we have not received amount. We are trying to call customer care, but not connecting. Even customer care is also not responding to our mails. Please let us know whom to contact.

Pls. do needful at the earliest.

Narmada,
[protected]
narmadareddy.[protected]@gmail.com