Provogue India Complaints & Reviews

I have ordered Provogue watch through online payment on 15th Oct. By mistake I ordered two and I want to cancel my second order. I called Customer Care many times. Its hard to get them on call. Have already talked to Customer Care Person 4-5 times to cancel my one of the two orders. Each time person said, he has cancelled the order and it would take 5-10 min to reflect on their website but I can still see my order status as "Processing". They have neither cancelled my orders nor delivered it. I have dropped mail on 16th Oct itself and reminders everyday as well. There is no reply to my query at all.

There was this offer from ICICI bank on Provogue watches. I ordered a watch 30th Sept 2014. I has been more than a month but I haven't received my order. This is totally disappointing. I was supposed to receive it within a week from date of order. Please look into the matter as soon as possible. Thanks

Hi Team, I ordered 3 watches from Provogue on the same day, I received 2 and I did not receive 1. Order number is[protected] and tracking number is MUMPVGP272630, Shipping Provider (JAVAS) Please let me know my contact number 91-[protected]. Regards, Fasiuddin

Hello my order no is[protected], I have ordered a provogue wallet on 10 oct 2014 and there is no movement in tge status of this order since then, very poor customer service, no response to mails and they cut the call when i phone them. Please help with this issue soon

ordered icici Provogue watch on[protected], still my order is in "processing status", no one from provogue customercare/mail id has responded so they are cheating people with the help of ICICI please take action on both Provogue and ICICI Bank... Order #[protected] Provogue Watch(ICICI Banks's) not recieved...

Hello sir, I have ordered a 999 Rs Provogue wallet from its online store on Last Month. As i am ICICI bank customer, i have got a promo code for this provogue wallet with which i have not to pay 999 Rs instead i only have to pay 299 shipping and handling charges. I have made online payment of Rs 299, but i have not got my wallet till now. My order id is[protected] whenever i try to contact them, they did not reply on email or phone i have mailed them many times but not got any reply. i have called them alot but no one picks the call. now please help me sir i want my money back or my wallet with me As soon as possible Thanks Pankaj Sharma

ordered icici Provogue watch on[protected], still my order is in "processing status", no one from provogue customercare/mail id has responded so they are cheating people with the help of ICICI please take action on both Provogue and ICICI Bank... Order #[protected] Provogue Watch(ICICI Banks's) not recieved

I had ordered a Provogue watch in collaboration with ICICI internet banking, made the payment on Provogue.com website through Citrus gateway and when I contacted them, they replied me saying that the payment was successful and my money is with Provogue.com website right now. But, for the past 7 days, my order status is showing up as processing. When I tried to contact their customer care phone numbers, no one attends the call. There is no reply for the numerous emails I sent. No reply. Highly pathetic customer service. ICICI should also take responsibility for partnering with such fake vendors and cheating on their trusted customers. First bad experience with ICICI in the past 6 years. I saw similar posts on Provogue FB page and I feel that Provogue.com is cheating online buyers on a large scale. High time this scam is stopped. These people feel that we are gullible but they should keep in mind that they are hurting their online shopping market base and belittling their image and reputation by indulging in such disparaging deed. Alankar singh

Dear Provogue, , I have order one Men Watch through ICICI Bank Provogue offer on 28/10/2014. But online transaction declined that time. and amount debited and credited to my account. So i have again tried and order for Women Watch on 28/10/2014 and they debited Rs.299 to me and on 30/10/2014 i have also seen one more debit entry of Rs.299 towards first order. I have tried so many time and forwarded mail to '[protected]@provogue.com' and '[protected]@provogue.com' on 31/10/2014. Request to either send me product (Woman Watch) or refund the amount. Regards, Vipin V Khedekar. [protected]

I have ordered dresses from provogue website for INR1050.00 in the month of September., i am unable to track my item. They are not answering the calls. Very improper response from the brand They are neither delivering nor returning the money order id:[protected]

Hi. I placed an order on 9-Oct-14. The status of my order is still 'Processing'. I placed a complaint trough email to [protected]@provogue.com but there is no reply. I tried calling customer Care No:[protected]. It is not working. It is about 1 month since I placed my order. May I know when can I get my watch.

I haven't received my provogue watch which I ordered using icici offer I have ordered in many other e-shopping websites but your providing very poor customer serviceservice.your not even providing the proper status of the product.you are not at all concerned about your customers.my order Id is #[protected] .I have ordered it on october 21 st and now the status is cancelled even though I didn't do it.why shud I cancel my order if I am already paid the money.please refund my money or else deliver the product.

here is my order number[protected] i have droped a mail to provague care no reply from them even there phone number is not reachable at i want either product or my money back below information form citrus they have routed payments successfuly .. From: Citruspay Support <[protected]@citruspay.com>Date: Wed, Oct 22, 2014 at 5:47 PMSubject: Re: [#105108] Fwd: PAYMENT SUCCESSFUL for your order with ProvogueTo: shivakumar.[protected]@gmail.com Hi Shiva, We wish to from you that the referred transaction with the transaction ID [protected] is successfully processed from our end and funds are already remitted to respective merchant. Therefore we request you to please contact provogue Team for further assistance on product delivery and product confirmation on the below mention link. http://www.provogue.com/contacts/ Email: [protected]@provogue.com Customer Care No:[protected]

Hello Provoge, I have ordered/purchased many things from e-commerce websites. Many of them are clear in delivery dates and order status.I have observed from last five days, my order#[protected] is still processing.i ordered icici Provogue watch on[protected], still my order is in "processing status", no one from provogue had responded to call/mail from me. Thanks, Manoj S

Thank you for your order with Provogue Thank you for registering with Citrus pay Your Merchant Transaction #[protected] on www.provogue.com was successful. Your order details are as below Merchant Order number: [protected] Transaction Reference Number: [protected] Order Amount: 299.00 INR Transaction Date & Time: Oct 10, 2014 09:03:45 PM .i mailed u also but no response, plz revert on the matter in my mail id -[protected]

Hi. I placed an order on "9/30/14". The status of my order is still 'Processing'. I placed a complaint trough email to [protected]@provogue.com but there is no reply. I tried calling customer Care No:[protected]. It is not working. It is about 1 month since I placed my order. May I know when can I get my watch.

i ordered icici Provogue watch on[protected], still my order is in "processing status", no one from provogue customercare/mail id has responded so they are cheating people with the help of ICICI please take action on both Provogue and ICICI Bank... Order #[protected] Provogue Watch(ICICI Banks's) not recieved

I have not received my Provogue watch that I ordered on 17 October 2014, I have all the payment and confirmation details, Its been 14 days that i have received any call or message from Provogue. My order no is #[protected]. kindly take serious action against provogue. They are cheating to the whole world My contact details: NAME :Bhaskar Khanna, Mobile no:[protected], Email ID: [protected]@gmail.com through which I ordered.

I made a purchase of shirt on 09/10/2014 from your wave mall provogue outlate lucknow branch where shirt was internal damage which is not reflecting on shirt next day once I wear it its damage become broad then I went to the store for exchange of shirt on 10/10/2014 but the are not accept it, coordinator told me that its customer fault but its not possible because if it is customer fault so its impact all over the shirt but they refuse it I told every one it is internal damage but they are not accept it pls see the attachment Regards Vikas Bhargav [protected]

i ordered icici Provogue watch on[protected], still my order is in process status, no one from provogue customercare/mail id is not responding so they are cheating people with the help of ICICI please take action on both Provogue and ICICI Bank.