complaint was made in march 2009 for replacement of cover chilled room in march 2009 under No. [protected] but the same remains unattended till date. On[protected] I personnaly visited your Okhla office to reason not attending to complaint but your reception staff was directed to visit your D-19/1 okhla phae 1 office. I visited there but I was told that this office takes repairs only and supply of parts is looked after by the same where I visited first.
I am surprised and not understood the purpose of misdirecting. I wish the following
1) Suitable action be taken against the concerned reception staff.
2) complaint be resolved immediately.
3) Suitable compensation be given for delay in providing the spare. Was this information helpful? | 
I tell you all this so you can to stop buying from them and you will not be cheated.