[Resolved] Reliance Big Tv — Set top box not working for 1 month | |||
Hi, I have a Reliance Big TV connection. The settop box is not working for the past one month and I have filed more than 4 complaints with customer care. One technician came to my place and mentioned that settop box need replacement. He said he will come the next day, but after that nobody turned up. It's almost a month and I still have no cable connection. Big TV customer service is absolutely non-existent. I waited almost 20 mins to connect to the call center and after that keep hearing the same repeated assurance that somebody will come and check it in the next 24 - 48 hrs. But nobody ever turns up. Reliance Big TV is a big NO NO...if you are planning for a new satellite TV connection. These are absolute crooks who absolutely do not bother about the end customer. I have tried approaching the nodal officer today and will find out how it goes. Given the way things were handled till now, I don't have much hope. I don't want to pay up one more time for another connection with another provider and that's the only reason I am staying with Big TV. But I can't wait for ever and will try another connection if my complaint is not resolved in another 2 - 3 days. Thanks, JK (Big TV Smart Card Number:[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
big tv cable connection — set up box
set up box is not functioning properly. it is in warranty period.Contact no:[protected]
Address:6/171, sector-2, rajendra nagar,
sahibabad, ghaziabad.(U.P.-201005)
BIG TV — Set top box not in order
My Big TV Card No.[protected]. Your cable DTH TV service is not working since last 10 days. It's installation condition is shown poor on TV and not functioning further. I have phoned toll free No.[protected] so many times but your phone line is not connecting. Kindly check my connection immediately and send the cable engineer so that he could find out the problem and repair it.BIG TV — Set-Top-Box not working
The Set-Top-Box Is Not Working.I Checked the connections and re pinned it again. When I switch on the plug,the light on the adapter and the set-top-box blinks, and a tick tick sound is heard. Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RDTV Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RDTV Care
have a Reliance Big TV connection. The settop box is not working for the past one week and I have tried to filed complaint with customer care on Toll Free No.[protected] but even after hoding the phone for more than 10 min., I could not get connected to the service representative. . Big TV customer service is absolutely non-existent. I waited almost 20 mins to connect to the call center and after that keep hearing the same repeated assurance that somebody will come and check it in the next 24 - 48 hrs. But nobody ever turns up. Reliance Big TV is a big NO NO...if you are planning for a new satellite TV connection. I don't want to pay up one more time for another connection with another provider and that's the only reason I am staying with Big TV. But I can't wait for ever and will try another connection if my complaint is not resolved in another 2 - 3 days.
Set up Box No.[protected] ANAND, LUCKNOW
Set up Box No.[protected] ANAND, LUCKNOW
No resonse
last 2 month coustmer care compliant take but nobaby tacnician come no response tere are bocus company i am say give the number of tecnician phone will be disconnect MY NUMBER IS [protected], [protected] LALITHCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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