Reliance BigTV Complaints & Reviews

Hello Sir/Ma'm, My name is Srinivas Vaidya my smart card number[protected]. I recharged my a/c with 100 Rs. on 17th Aug 2013 and requested to activate Sports-I add-on pack the customer care guy gave me the details and told that it will cost 56 Rs. I confirmed the request and He activated it. After activation my tv screen also splashed this message. Everything was going fine until yesterday when i try to tune in to one of the sports...

Team, Regarding Smart Card No.[protected] From 30th August 2013, we are not able to view any hindi movie channels. Error code is 200, immediately we called the customer care number [protected] and got a very pathetic response from the customer care executives. We did all the troubleshooting as they guided but issue remained unresolved. We even ask them to send a technician and we will pay his charges but they denied. They directly...

Service Request number[protected], Account Number[protected]. I have registered a complaint on dated 27th of July 2013 to change my setup box. Despite of several follow up the request still not resolved. It’s really a shame to be a such a big company where they can not resolved the problem within the time line even after the one month of given timeline. Also the charge for this continuously debited from my account despite I am not...

On 1st of May 2013, I bought 2 reliance digital TV connection, one for myself and one for my neighbor from the nearest dealer from sultan palya locality. While buying I had clearly mentioned that the set top boxes are for two different houses and hence I got two different bills for the same. On 3rd of May 2013 an executive from reliance digital TV came to install the set top boxes. While installing the set top boxes, executive made it a multi...

As per the discussion of Reliance Big tv executive i made a application regarding re-installation of my D2H on a new address and they had given me a time period of 48 hrs. They told me that within the time period of 48 hrs your problem get resolved .But its been 5 days passed away , i did not get any call or message from their side .Even though i called in call center as well but i did not satisfied with their service . So its a humble...

My name is Ritesh Mukund Parab. Customer ID / Smart Card ID[protected].My setup box is not worked from 11/08/13 to till date. I have made a complaint to Reliance Digital BigTV Toll free number [protected] on 13/08/13. Complaint reference number:[protected]. Nature of Complaint : Set Top Box not working.Even after 8 days they are not able to solve this problem.The team of Reliance bigTV only answered "OUR TECHNICIAN WILL BE COME TO...

I have made a complaint to Reliance Digital TV Toll free number [protected] Smart Card number[protected] Complaint reference number[protected] Nature of Complaint : Set Top Box not working.Complaint made on 4th August 2013.Even after a lapse of 2 weeks they are not able to solve this problem.Reliance toll free team's only answer is : YOUR COMPLAINT HAS BEEN "ESCALATED". IT WILL BE RESOLVED WITHIN 48 HOURS. I have contacted...

To whomsoever it may concern. Hi, Connection Details: Smart Card Number:[protected] With respect to aforementioned smart card number, our Reliance Digital Tv service is disconnected since more than a week now. Cause: We were facing issue in our set top box. So we have called the local service provider through whom we have purchased the connection. As per his suggestion, we have recharged Rs. 500 and he has replaced the...

hello

i have facing a problem with big TV . from morning i have facing a problem .it continuously shows a error (signal lost error 400).

i called the customer care but they are giving the excuses only. i also talk their head but he doesn't give any reply about our problem. they all are taking our problem vary lineally.
tomorrow i will recharge my big TV and today i am facing this problem...

Dear Sir / Madam

My name is T. Bhaskar kumar residing at Miyapur, Hyderabad. My Reliance smart card No:[protected].

I would like to address an issue with you at this point of time.

At the time of first installation, I have paid 1520/- to the services engineer which includes additional cable charges (20/- per meter). I have enjoyed with the uninterrupted services for first six months.
br...

My Reliance digital smart card no. is[protected]. My set top box stop working on 5 august 2013 and I lodge a complaint no.[protected] dt. 9 august 2013. when I registered the complaint customer care executive told me that our operating system is not working..After repeated calls to the customer care, till now technician did not come. & now 7 days had been passed away.. but they have'nt done anything.. even though i call them they...

To Big Tv

ERROR TYPE 2

I am facing the error type 2 when i did a reset and then on the first time installation page as i refersh channel i got this error
(Error Type 2.) My signal strength is good that is more than enough i think so......,
Why is this error for ERROR TYPE 2 ?

Smart Card No.[protected]
Kishore - [protected]
Coimbatore-1...

The problem towards my big TV setup box started and it suddenly stopped functioning. So I called the customer service that I am having a problem and the person told that a tech-support person will come and see what is wrong.
Next day the tech-support visited my place and saw and told that the problem was with the setup box it should be replaced Reliance DVR setup box’s are no longer working and we are replacing the DVR boxes so your...

Dear Sir

I am a customer of Reliance Digital TV with Customer No.[protected]. Last friday my connection stopped and its not showing any channels. I registered a complaint for the same but no support has been provided by the company. Even the time for resolving the problem is 48 hours provided by the company but no action has been taken. They even dont support and denies for refund and even cuts the x=call when we call for...

My Reliance digital tv card no. is[protected]. My set top box stop working on 3 July and I lodge a complaint no.[protected] dt. 5 July but till date my problem is stand. when I registered the complaint customer care executive told me that our technician would contact you within 48 hour but these 48 hours have not been over yet. Whenever I called at customer care deptt I had given only assurance that our technician will contact soon but...

A big TV executive has offered us a connection on march 3rd 2013 "order copy number 156743" with charges RS=1790 , He said no installation charges , We have given him a cheque with sum of 1790, "cheque number 050186 sbi bank" , it has been 5 months but there is no response from Big TV yet.They should either provide connection or re pay us the installation amount.No response from customer care.So inefficient Reliance...

Hi My Big TV Smart ID no is[protected], I have paid for my Dish services for a year in advance(Till APRIL 2014) I dont have much to complain about Big TV but now I am really frustrated and seeing no way for my situation.
I am a house mom mother of tow babies, I dont have time to call at customer care and wait for several minutes wait for some one who gives me the same line every time. My problem is : my SET TOP BOX is not working...

September 2012 i buy the reliance big tv dth. that time my mother at home when the big tv engineer came to home. my mother told him to installed that dth dish back side of our home & i also told him on phone to install at area which i suggest to my mother to tell the engineer. but that engineer install dth dish as per him convince. today as on 28/06/2013 i complaint to reliance big tv customer care he told to me pay installation charges...

I hold a connection with Reliance Big, with subscriber id as[protected]. Due to renovation at home, we had removed dish on 13th May, 2013. After completion of work, I have registered a request for reinstallation on 18th June, 013. At that time customer care executive asked me to recharge my account with Rs 350/- (account balance is Rs.2100/-). She said engineer will call and visit in 48 hours, your connection will be active. I waited for...

This is to inform you that I have recharged reliance Big TV voucher on 29.03.13 for Rs.640.00 for 3months package with offer of 5% discount. On 22.06.13 I received SMS on my mobile that smart to be recharged before 25.06.13 to get uninterrupted services. Further on enquiry with the customer care it was explained that no discount was given to me.

After I have recharged Rs.640.00 online on 29.03.13 through credit card and called...