Reliance BigTV Complaints & Reviews

Reliance Digital TV (Reliance Big TV) set of box is not functioning since 31.07.2012. This connection was installed on 26.06.2011. When went to the dealer from whom I have got this installation, he has been asking for Rs.700/- for repairs. We have never misused any electronic goods. My account number is[protected]. The dealer person name is Mr. Shakeel, mobile number is [protected]. I have given the box with eliminator yesterday evening...

Respected Sir/Madam,
Myself Govindnarayan Agrawal of Tumsar Dist. Bhandara. I have pay Rs 1708 on 10/October/2011 for 1 year subscription to BIG TVs dealer at Tumsar. But they have cut our srevice on 3/8/2012. I used to pay payment every year like this only. They have closed our connection which is illegal. So, I request that they should restart our connection. My smart card number =>[protected].
Thank you
Govindnarayan...

I have been a Reliance Digital TV subscriber for a year & 10 months (Con No:[protected]. On completion of the first year of service, I renewed the service for another year (the user, indcidentally, is my octogenarian mother, who is a pensioner), paying Rs 2,978/- for one year on October 9, 2011. If I recall right, the pack is referred to as diamond south pack. The amount paid was as per the amount mentioned against 12 months'...

The DVR SetTop Box failed and they needed to replace it. Raised the complaint on 07/07/2012, the Request No.[protected]. They called and told they didn't have DVR setup box in production to replace it. so after 2 weeks we decided to degrade to HD setTop box on 23/07/2012. For compensation they gave 3 months free services but didn't fix the new HD SetTop Box. Till date i had been calling up to check on the status of the SetTop box...

My name is kalpana yadav and my Reliance Big TV Smart Card Number is[protected] connection is in the name of Mrs. kalpana yadav who is residing at 1568,maruti kunj ggn.My COMPLAINT NO IS[protected] REGISTERED ON 9TH JULY AND[protected] REGISTERED ON 29TH JULY.Our Contact Number is [protected] and [protected]. I have registered complain on 9th July, 2012 (Sunday) regarding that our setofbox is showing poor signal due to which I'm unable...

I am using reliance big TV DTH services for more than two and a half year. I have paid for one year subscription of special pack and a regional pack. from few days the any channels is not working & after one week daily massage in my mobile no [protected] (your a/c no.[protected] are suspended please recharge minimum of Rs.279 to) but also we had paid for one year subscription ....

Hi,

My complaint against Reliance Big TV. I have Reliance big tv past 2 year's smart card no.[protected] . My TV connection was lost yesterday evening and when i try to contact with customer care there is no response and if some body picking the call they repeted same massage we will look in this issue and still i am facing this issue i got the error code 400 singnal loss. And that customer service is very...

hi..i purchased reliance recharge voucher for reliance big tv of 200 rs..but i am unable to do the recharge..customer care telling to return it to shopkeeper and shopkeeper telling to ask customer care..what should i do now..please help me.
thanks...

I have a big TV and my smart card no. is[protected].I made a complaint last Saturday regarding to my set up box changing, and my complaint number is[protected]. till date i have no response from reliance so plz help me
thank you
Ashish Singh
[protected], [protected]...

Please help me from Reliance Big TV …. BIGGEST PROBLEM / No solution from them.
Mine is a Parent / Child connection bearing nos.[protected] & 149. After completion of ONE Year, I recharged and made official request for pack change / activation in time, with excess balance (during the 1st week of July, 2012). All this happened only when I could communicate more than 10-15 times with the customer care executives.

However,...

I am Having Reliance Digital TV Dish SCM #[protected] Rechaging Silver Pack Plan Using Parent & Child Plan @Rs.300.00/month
every month I am getting Message One week before to Recharge Again and Disconnecting Service on Said Days.
I have Contacted Reliance Customer care and Physically Thier Relaince Shop is Dr A S Rao Nagar they are very Roude and even dont know how to talk Customer.
They have Supplied Remote...

My Smart Card No is[protected]. I have registered complaints repeateadly for change of wire but inspite of assurance from customer care that compalint will be attended in next 48 hours no body has bothered to call even after 15 days of compalint. This is regular practice and such companies which cannot provide services should be closed so that customers are not subjected to unnecessary harrasment.



promila...

Its been 17 days that we have been complaining constantly.Our hd set top box is not working. The set top box is in warranty and they are not turning up for any replacement. But it has not been taken seriously at all. The senior supervisor and the technical head both are aware of it, but none of them have taken any action. my account number is[protected]. . We hope that our problem would be solved as soon as possible.
Thank You....

Reliance TV (previously BIG TV) has suddenly hit upon a novel way of forcing its old subscribers to buy new set top boxes for its DTH services. At 7.15 p.m. on 25th June 2012, all the channels of Reliance TV went off air due to 'signal problem'. Repeated calls at its consumer centre from 7.15 p.m. to 10 p.m. got only one reply-'cannot take your call at the moment as the computer system is down for updation, please call after...

Respected Sir, Myself is Ms. Niharika Arora, a consumer of Reliance Digital Big TV, my smart card no. is[protected]. I am complaining not working of my set-top box since April 2012 to till date. I have taken this connection for my aged parents for there best time.But they unable to watch the same. They are senior citizens. In-spite of calling again and again customer care is not helping me in any manner. I have paid full amount for 1year...

At first i had a reliance big tv then i later got reliance digital but the older big tv is not yet dis connected and now if i recharge the amount is going for both the accounts(digital tv smart card no[protected]big tv smart card no[protected]in the name of Anand rao . kindly cancel big tv and activate the digital tv as soon as possible....

I have registered my complaint in that due to weather conditions my dish of reliance digital tv is been damaged, kindly send the engineer, i registered this complaint on 15th may 2012..customer care executive gave me the request Id and committed me that my request will be served in 48 hours...on 17th may 2012 , no engineer turned up, i again called up in night on 17th..again the executive committed me that my request will definately be served...

Dear sir
with heavy heart i have to inform you that i am new consumer of your reliance digital tv connection insatlled on 12th april 2012.
due to unhealthy weather on 12th may 2012, there was problem in dish that was installed. since then "signal lost" is bieng displayed.
problem yet increased when no action was taken for already registered complaints:
on 12th may- complaint no. 201 050 37
on...

the company service is waste earlier wen i have purchased the Reliance big tv connection ,
the executivr promised me that you will get all the channels which you required appox, in 150 rs,
now that executive is not lifting the phone,!
and if i am givng complaint to the customercare they are telling that it is not our responisibility,
and now i am unable to get the proper signal in my area as promised
br...

Dear Sir,

This is my humble request please understand my issue and resolve accordingly. I recharge my account number[protected] of Rs.200 which transaction no. Is 72337477. But still my connection is not working Please tell me when it will be start. My new contact number is [protected]. You can call me any time. Waiting for your reply.

Thanks.......