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Reliance BigTV Complaints & Reviews

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Last updated Jan 29, 2024
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Reliance BigTV reviews & complaints page 149

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D
delhidoc
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in installation & activation

Address:South West Delhi, Delhi

I paid Rs.1490/- vide HDFC Bank Chq. no.064948, dated 3rd August 2011,
in favor of APPCO Marketing Pvt Ltd, to an executive named Ms.Saroj,
ph.no. [protected]. The next day i recieved a call from Reliance Big TV that the dish would be installed within 7 days.After getting no further action from that side, i sent e-mail abt the same to customer care on 11th August 2011.
The next day the executive called to say he would...
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Girish Paranjpe
from Indore, Madhya Pradesh
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Cheating offer given by Appco Group India

Address:Madhya Pradesh

A offer was given by appco groupndia for buing Reliance Big TV DTH will give you a 2 months free offer now within 17 days reliance asking for recharge. By this way they are cheating to customer.

Girish Paranjpe...
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S
Samzzr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund on Set up Box

Address:Bangalore, Karnataka

Hi Sir,

I had a Reliance Big TV connection which I hadn't used for about 5 months. Last month I received a call from a person stating that He is from Reliance Big TV, since I am not using the Reliance Big TV, I can return the setup box, remote and smart card and get a refund of 1200/-. I denied it earlier, but after repeated perstering from the person, I decieded to give of the smart card, remote and setup box only with...
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N
nutanwatwani
from Rewa, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information provided by company

Address:Indore, Madhya Pradesh

hello Sir,

I have taken Reliance Big DTH connection in scheme of buy one get one free as i have two TV at my home
They said you will be paying 1.5 times recharge per month for both the TV, and minimum amount for one Rs. 127/- that means for both TV you will pay Rs. 255/- per month.
And in this scheme i got 3 months free TV recharge.
When after 3 months we recharge our TV we found we have two connections...
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S
Shailesh Ranade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re Installation

Address:Pune, Maharashtra

TO WHOME IT MAY CONCERN

Dear Sir

We are a Reliance BIG TV Customer (SIM No.:[protected]. Our residence is relocated.
Person who installed our Dish Antenna, Mr. Arun, was informed about this. But he did not accept any further calls from us regarding installation at new residence. This pathetic response from Reliance was not expected.
Please take note of this complaint and send a person to install...
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S
shala27
from Indore, Madhya Pradesh
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Feel Cheated

Address:Indore, Madhya Pradesh

Hi,

I have done an order from Home shop 18 about a mobile phone in which tv channels promotes this order and i have booked that by a con call, after placing that order(order no:[protected] Sub order no: 34525049, SKu code:16NO-BeetelGD405NITCF2, Product name: Beetel Dual sim mobile phone Qwerty keypad-GD405 with free Reliance Digital TV Connection worth Rs. 1590 with net price Rs.1899. this mobile phone contains a card Reliance...
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P
panda_sanjaya
from Mumbai, Maharashtra
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Unauthenticated/unreliable service & Weak response

Address:South Delhi, Delhi

Dear Sir,

I am a regular costumer of Reliance BIG TV, DTH service. I have recharged by account in the month of October'2010 for 1 year Platinum pack subscription and activated through their 24x7 costumer care.

Very surprisingly my services revoked on 18th July'2011 indicating that, insufficient balance in the account. After my regourus followups and emails, I got to know that, my account was running...
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S
shubhikagoel
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra money being charged than needed

Address:Rangareddy, Andhra Pradesh

Hi,

We have taken Reliance big tv connection and from the moment the connection was taken, we are charged extra money than the required.

Please take necessary strict action against the Company.

For more details needed, please contact [protected].

Thank you,
Anil Kumar Goel...
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K
kp_mohanty2000
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Channel not Coming

Address:Gujarat

Dear Sir

I Kaliprasad Mohanty Smart Card Number[protected]
I was Recharge my Account Bronje Pack Rs 1500 on date 9th November 2010 but now Channel is not comming so please send Technician
for Solve this Problems.

Thanking you

Best & Regards

Kaliprasad Mohanty
4 Urja Bunglow Motera
Sabarmati Ahmedabad
Gujrat India 380005
GSM-[protected]br...
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S
Sharbaroop
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE

Address:Bangalore, Karnataka

When it rains Reliance Digital Big TV (formerly Reliance Big TV) signal gets lost and comes back after few minutes. For last 2-3 days I am continuously getting signal lost message. There is not physical connection problem. When contacted customer care I was told that it is hardware problem at consumaer end and they shall be sending their service engineer to check and they shall be charging Rs. 175.
How justified is this when consumer...
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U
unnatikhushalsai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not supplied HDMI cable which was free

Address:Hyderabad, Andhra Pradesh

I PURCHASED RELIANCE BIG TV ON[protected],THE MARKETINGEXE SAID ALL CHANNELS ARE HD BUT HE HAS LIED,LATER THE PERSON WHO GAVE CONNECTION(MATA COMMUNICATIONS)ENGINEER AKRAM DID NOT PROVIDE HDMI CABLE AS PROMISED NOR EVER CALLED BACK AND NO CALLS FROM CUSTOMER CARE THE CLARITY IS WORST THAN NORMAL SETUP BOX AFTER ONE MONTH I CAME TO KNOW THAT THE NORMAL AV/VIDEO WIRE WAS PROVIDED TO ME AND NOT HDMI CABLE THE AFTER LODGED 10 COMPLAINTS WITH CUSTOMER...
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S
s_dhanal
from Mumbai, Maharashtra
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not getting connection still

Address:Kolhapur, Maharashtra

one marketing executive mr rahul deshmukh came from appco markting ltd,which is working under reliance
big tv.i gave AXIS check 1490/- account pay. He told me 7 days. They drawn amount. 15 days over Stll I m not getting connection
I think U r cheating

I m suffering from mental fatigue. U tell me what to do? shall i make police complaint?
shailendra
kolhapur
[protected]
[protected]...
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Y
yogeshkumar93
from Srinagar, Jammu and Kashmir
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i Can't see any Channel

Hello,
My DTH User ID:[protected]
My Reliance Big TV connection had been working fine for the last 2 and 3 months.
during the last month an engineer called from your side to migrate and realign the dish towards a new satellite.
i cant see any Chanel but balance deduct from my account.
I lodged a complain . Which was closed automatically without a call coming from your side.
When I called customer...
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G
g.dineshkumar1976
from Mumbai, Maharashtra
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telecast stopped for no reason.

Address:Karnataka

I G.Dinesh kumar, is existing customer of Reliance Big TV having smart card number [protected]. I had recharged my TV connection for one year on[protected]. On Wednesday[protected] from 7.30 pm onwards the telecast has been stopped, at 8.00 pm I spoke to consumer care and he said that I have minus balance of Rs.152.97. He said that on my complaint in October 2010. they have serviced my set of box and the charges were Rs.175. I informed him...
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F
farhat.ali
from Noida, Uttar Pradesh
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Without notice disconnect the connection

Address:Mumbai City, Maharashtra

Name: Musarat Kazi

My Smat card no[protected]

Sir,

This is to inform you that i have purchase Big TV (Reliance) Dish 14 months before with one yea warranty. But on 30th May 11 i received the minor problem and the problem is that in my display is been changed in Black and white. I logged a complain to Big tv. Complaint no[protected]. The engg came to my place and resolved the problem and he...
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P
pathakpankaj
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG DEDUCTION FOR REMOTE CONTROL

Address:Betul, Madhya Pradesh

IN THE MONTH OF APRIL I HAD GIVEN COMPLAINT ON RELIANCE DISH TV CUSTOMER CARE THAT MY REMOTE CONTROL DEVICE IS NOT WORKING. THEY FORWARDED MY COMPLAINT TO LOCAL SERVICE ENGINEER OF THEIRS. AFTER THAT THEIR SERVICE ENGINEER TO WHOM YOU HAD REFERRED THE COMPLAINT HAD GIVEN ME TELEPHONIC CALL THAT , AT PRESENT THE LOCAL AGENCY COULD NOT ACCESS ME I SHOULD COLLECT REMOTE CONTROL FROM LOCAL BIG TV DEALER AT AMLA MP. BY PAYING CASH. I ALSO ENQUIRED...
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B
brajeshupadhyay
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance cutting without Installation in Transfer case

Address:West Bengal

I have taken reliance digital TV connection in Gurgaon vide connection number[protected], in the month of April i have been transferred to Kolkata. I contacted to Reliance customer care for the installation of Big TV in Kolkata. The Customer care instructed me to deposite Rs. 350 against the installation & further the plan charges as per the requirements. Finally on 30/05/2011, I have deposited Rs. 700 into my account & made a complaint...
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Reji0707
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Interruption and Arrogant customer care

Address:Kerala

I am using reliance big tv DTH services for more that one and a half year. I have paid for one year subscription of base pack and a regional pack. But two days the channels I bought were not visible. So after waiting for a day I have recharged the account with Rs 1400.
Still the channels were not visible.
I have tried to call the customer care yesterday. I have tried for more than 2 hours to get a person on call. I had to...
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A
ashish.dtg
from Malappuram, Kerala
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big tv id no. 200534330312

Address:Palamu, Jharkhand

Complain no.[protected], my big tv ID no.[protected] is all day problem, balance insufficient, cabal extra charge, system problem

recharge date 07.06.2011 200.00 se recharge kiya the, lakin my tv 16.05.2011 ko problum ko solve kiya gaya, 05.06.2011 ko fir tv balance insufisicent ka problum ho gaya hai
coustomer care me complain karne per 10 munit ka time de kar 7 din lagata hai.
Mujhe reliance big tv ko nahi...
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P
pradeepkrishnap
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

top up pack cancellation

Address:Kozhikode, Kerala

I have a reliance big tv sattelite DTH connection in my house,recently i activated
one topup channel sony max on april12 and yesterday i called the reliance biv customer care to cancel the above mentioned channel from my subscription. That peoples give they cant cancel it now you want to call on jul 12 to cancel this pack, If they are saying june 12 its quite natural but they told that you want to take for three months. This Message...
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