Reliance BigTV Complaints & Reviews

Dear sir/madam, My name is Brijesh Kumar sharma . I have been using the services of your Reliance Digital TV[protected]. I submit a Complaint before one weel Since then I am facing Lots of problems in watching television, as the services are not available. I called the customer care department, but the response was shocking for me as they told me that there is no Error. This experience is really pathetic with a brand name...

Yesterday (31-Oct-13, 6:15 pm) my services were suddenly stopped by Reliance Digital TV showing Error-102 Smart Card Pairing Error ( smart card number[protected]connection purchased in January-2012). When i called Customer care centre at[protected], they told me that my smart card is not paired with the set top box, and it will charge Rs. 400. for pairing otherwise i would not get my services back. On asking the reason for this,...

ID:[protected] My ID is activated is for 6 months, However, My Tv is showing error 200 and i am unable to view the TV since last four days, registered my complains more than 10 times to customer care, and every operator is asking for 1/2 hour for service to start but it doent happened since last four days.Fed up of extrement poor customer support.Pathetic Service, i want my recharge amount back so that i can swith the worst digital tv...

Dear Sir/Madam, I called Reliance customer care no. on 18/10/2013 for signal loss issue & told to note the complaint for Smart Card No.[protected]; reply was that the engineer will visit in next 48 hours. Then I called again on 22/10/2013 inquiring for the same; reply was, the complaint is not registered, so I requested to note the complaint again & the same thing was told that engineer will visit in next 48 hours. Till today...

I have spent so much time on calling your center and typing the entire case history, I think you should spend some time in going through the mail and listening to few call recordings. Hope to see a positive response and a proper resolution to this mail and calls. Smart Card #[protected] No of Complaints Registered - 5 Case ID's[protected],[protected],[protected],[protected],[protected] 5th Case Id was not shared to me and i was...

I am Customer of Your Reliance Big TV My Smart Card no[protected] Mr Shinde M [protected], [protected] I facing Error 400 on 18 /10/2013 so I Change my Setofbox on 20/10/2013 Then I facing Problem Error 102 they told we will solve Tomorrow then whenever I called They told we will do it Tomorrow now they said Wait for 4 days we will solve with in 4 days now your 4 days is over so again I called they again told Tomorrow. they told we already...

I am a customer to reliance Digital TV. My customer service No. is[protected]. I am in Rajahmundry town, East Godavari, Andhra Pradesh. I have given number of complaints for the last 1 1/2 month to its customer care. But of no use. I am getting error 400 on the screen. I am fully dissatisfied with its company service. My home address is N. SARVALAKSHMI, w/o. N. RAVI SANKAR, M.com., B.L., advocate, Flat No. G-3, Srimithra residency, Adarshnagar,...

I have been using Reliance Digital TV (BIG TV) connection since more than 3 years. My customer ID is[protected]. On 27th Sept'13, due to some technical snag my set up box stopped working. We raised complint to customer care on the same day & our complaint ID is[protected]. My problem has not been resolved till today (19.10.13) & I am not able to see the channels. I have been calling on the customer care number on daily basis...

I Nagesh Palekar My customer id is [protected] i was complaint 10-15 times from last month but till date nobody come to check. call center person always said that technician will come today confirm. but always it false. i said that my problem is dist antenna not fix properly by the technician but every time they said that setup box is out of stock so we cant do anything....

Dear Sir/Madam, I have a reliance big TV connection on which i was getting Error 400 a regular interval of time, for which i have registered a complaint (Request No.[protected] on 26th Sep 2013 and for which your technician visited on 27th Oct 2013. As per him there is problem with the set top box and he left saying that he will come again with a new one. But he didn't responded after that time and i got message of request closed...

I am a Reliance DTH customer for the last 3 years[protected]. This is a parent connection. I recently (two months back) got a child connection. Child connection the platinum pack would cost 1753/-, I had a balance of 419, so asked me to recharge 1334/- and call back. On the same day, Oct. 5th and I had recharged 1350/- and called back after 15 min but it dint reflect. I gave a complaint - SR no.[protected]. Even after 6 calls it was...

Dear, My card No.[protected]. My account has been suspended since Saturday, September 21, 2013 morning. 1. I have recharged for 1 year on July 08, 2013 and next recharge date July 02, 2013. Six day less. 2. Made complaint for smart card error on 3/8/2013. Technician visited home and changed set up box. 3. For set up box replacement, I have recharged with 520 Rs on 15/8/2013 through net banking. 4. On 21/9/2013 account suspended...

Dear, My card No.[protected]. My account has been suspended since Saturday, September 21, 2013 morning. I have recharged for 1 year on July 08, 2013 and next recharge date July 02, 2013. After that on August 03, 2013 problem with setup box (request no.[protected] and same was closed. For that I have recharged 520 Rs on August 15, 2013 (175 Rs for service charge and 336 Rs for setup box replacement) and same was confirmed by customer...

We have BIG TV connection since 3-4 years now. The experience is very pathetic. We always had problems. I've subscribed to "platinum pack" that is the highest pack available with Reliance BIG TV since the start and they promised all the channels. Looking at the pamphlet we were impressed and decided to go for it. But since then many of the channels are discontinued for I dont know what reason. I'm a hardcore football fan...

Hi we have been using Reliance BIG TV connection for sometime now.. and for the past 45 days we couldn't hear any Audio form the System.. We raised a complaint 40 days back and the response from the customer care is we are processing and the technician will be reaching u in the coming 48.. I wonder Reliance is sending technician from Mars that's why he couldn't reach us in 40 days time... Very Poor Service .. Having invested...

This is to bring to your notice that I have 2 reliance digital tv connection. This is with regards to the Smart Card no.[protected]. I have lodged a request for relocation of the Set top box from one room to the other room at the same address on the 16th of September. And I had requested the customer care executive to get it done on priority. I was told that it would take 2 days time. Today is 19th of September, and the problem has...

I own a reliance big tv connection in my home. When I changed my address, I requested for the installation of dish in the new home through the call center. As per them, I paid the money also by recharging and sufficient amount is also available in my account. Till now more than 30 calls made to the call center, written two mails to the customer care but all are in vain. As per them, these kind of issues will be resolved within 48 hours...

Please provide as much information as possible...Respected Sir, My Big Tv Services has been suspended by your deptt from yesterday whereas as per accounts, there should be a balance of Rs 212/- in my account against a monthly package of Rs 330/-starting from 24.08.13.On enquiring from your customer care, it is told that a double deductions has been made on a/c of shifting location and the same will be refunded after 72 hrs and I have...

Dear Sir/Madam, I had taken connection order for Reliance Digital TV set top box on 24.03.2013 through APPCO marketing (india) pvt ltd a direct business associate of Reliance digital TV DTH services. Service people (Ms. Deepti and Kishore) has visited my house for the purpose of promoting connections of Reliance digital TV in the month of march 2013. I was agreed to pay the amount for connection of digital TV and 1790/- worth cheque was...

A big TV executive has offered us a connection on march 3rd 2013 "order copy number 156743" with charges RS=1790 , He said no installation charges , We have given him a cheque with sum of 1790, "cheque number 050186 sbi bank" , it has been 5 months but there is no response from Big TV yet.They should either provide connection or re pay us the installation amount.No response from customer care.
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