Reliance BigTV Complaints & Reviews

Hi,

I, Mitul Rambhia, am subscriber of Reliance Digital TV (Smart card number[protected]. I am using this connection since last 1 year 4 months now. Before this, I was in Pune and there also I was using Reliance Digital services for more than 2 years (Smart card number can be provided, if required).

Please note that I am facing some issues with my connection since last 8 days now. I am getting 'Signal...

Sir,
I would like to bring to your notice the so called overcharging to customers by the mismanagement by the employees, hurting the image of the organization in this socially interconnected world.

Sir on the morning of 23/05/2013 suddenly both of my reliance tv connection connecting from a single dish stopped working with error message of 400 signal lost. When despite following all the instruction of the customer care...

I have problem with my reliance set top box, which needs to be replaced. I have registered a complaint with you people, but there is no response at from your side. Complaint number:[protected]. This complaint was raised on 31st May. From that day i am calling customer care number and getting reply issue will be resolved within 48 hrs. But till now, no engineer has visited to replace the faulty set top box. Earlier we had raised one more complaint:...

one of yours sales person came and told us about the schemes and that we will be getting 2 month free recharge and we do not get so, in addition to that we had to pay for the recharge and that company asked us to pay for the recharge very frequently and that to before time, they said to pay in advanced for five months and we got only fifteen days.
one of our...

sir, i have installed reliance digital tv today(i.e. 29 may,2013), the worker named Ashok Kumar who came to install the product was unskilled and so rude.He couldn't attach the set up box properly and said that our LED is faulty, he didn't had any manners to talk.When we called the Samsung mechanic to check our LED,their was no fault in it and he even attached it properly.After that when i called him to activate the dish he rudely...

Dear sir
WE TAKE DISH OF RELAINCE .. AFTER A 1 MONTH .THE PROBLEM WAS GOING ON DAILY.. WE WILL RETURN TO COMPANY SHOWROOM .. THE PERSON WAS TELL.. WE ILL REFUND TO MONEY IN 15 DAYS ..THE STORE PURCHASE # 17-3-190/2, Near Railway Bridge, Talabkatta-Charminar, Hyderabad - 500002 DATE OF PURCHASING :[protected].
RETURN OF DATE:[protected]..SMART CARD NO:[protected] STB NO:[protected]
PLEASE REFUND MY MONEY . AS SOON AS...

dear sir my Smart card no.[protected], last month my setup box, is damage, i change my box through company. box will warranty pried, some problem will come in my setup box. i call costumer care no . i registered complaint customer care .. but mechanic not comes in my home ......
so why company debit Rs. 175/ in my account. i request u plz refund . my amount in my account. . thanks .......

I am reliance digital TV (previously Big TV) customer for the last three years. I am unable to view channels. Continuously getting Error 400 (Weather conditions are bad) when the weather in Chennai is absolutely clear & sunny. I am trying to contact the customer service for the last three days but all I lost was 30minutes of waiting time. Disappointed that I have to voice my concern in a open platform like this. Is there a way to reach...

I have purchased a Reliance digital TV in June 2006. From that time to 06/04/2013 it was working well. On 07/04/2013 (Sunday) it stopped working and then I complained to customer care (NUMBER [protected]) about the same and they told that it will be resolved within 48 hours and gave me a complaint number i.e.[protected] dated 07/04/2013 (Sunday).
The next day i.e. on 08/04/2013(Monday) I got a call from a number [protected], the...

Sir, I am Reliance Big TV customer. Smartcard no:[protected]. I am having problem in viewing channels (Error 400) since one week. On 12-04-13, I made complaint with customer care and complaint no is :[protected]. They asked me to recharge for service charge for service charge. Then I recharged Rs 400 for service charge and new remote and requested to attend on high priority basis as IPL is going on. They told, they will try their best to...

Hi
I am Mohammed Ghouse, I lodged a complaint on 06/04/2013 with Complaint No.[protected] for replacement of Set Top Box(STB). Till today no service engineer has attended my problem. Earlier on 25/02/2013 after so much pursuence, my set top box has been replaced after one month. That to a working condition STB. Service engineer has collected 500/- and updated at the call centre also. From account another 500/- also deducted. After...

Hi,

I had requested for Re installation of my reliance dish to my new house. The customer-care told me to deposit 350rs, which I did. The Technician came and fixed the dish during my office hrs and went off. When I came home and checked the channels, nothing was coming. I called that guy around 20 times, but in vain. He dared me to take action against him. I again raised complaint about it. Another technician came during my...

I HAD PROBLEM WITH UR SET BOX LIKE HANGING AND SUDDEN ON.OFF. (LAST 20DAYS BACK) I MADE A COMPLAINT AND UR EXECUTIVE HAD CAME AND REINSTALLED THE SOFTWARE AND INFORMED AS IF THE PROBLEM PERSISTS AGAIN PLS INFORM WE WILL CHANGE THE SET UP BOX. THE PROBLEM PERSIST AGAIN AND MADE THE COMPLAINT NEW SET UP BOX WAS INSTALLED (LAST FRIDAY 5TH APRIL) BY ONE EXECUITIVE AND HEWAS NOT CHEKCED THE BOX WHETHER IT IS WORKED OR NOT.. HE TOLD WE HAVE...

hello sir,

please take action on this Three Persons E.Chaithanya([protected]),Srinivas([protected]) &their Manager Hanumanth Rao([protected])
All Above persons are From Appco Group Pvt Limited,Hyderabad.the first guy from above chainthanya came home and said that he will arrange a big TV connection 1+1 for the rs 3180/- in 7 days.i said i need an HD connection he said he will be arranging it in 7days.After listening...

i am reliance digital tv consumer migrated from ghaziabad to doraha ludhiana. As soon as i installed the system at the mentioned place i got message displaying type 2 error. On contacting customer care i was told to pay rs. 350 for address change and rs. 175 for service charges. my connection no is[protected]. please do the needful at the earliest. I am using the said services since nov 2010

...

I have been constantly getting messages from months that the reliance digital tv is not recharged. some of there customer with cust id[protected] has registered my phone number and I have already told these people that I dont own this connection and kindly remove my number from your database but they have not taken any action and are just ignoring the request....

our stb was not working properly.called customer care[protected] .they sent technicians but couldn't rectify the problem. they said we,ll have to replace stb for rs.500/- +service charge.but of no use .still STB not working properly ie.its hanged .relay,s stuck frequently. tried to call customer care but the number is always engaged. very poor service. really fed up....

Hi,

I am having Reliance BiG TV connection with customer No. "[protected]".

Since last few days, around 5-6 channels have been stopped with message "Technical Problem".

I have observed that Sony and other associated channels are blocked because Relaince failed to pay or have to pay some amount to Sony.

While calling to customer care, it gets discconeted everytime...

My Smart Crad No is:[protected]. Registered in the name Of R.K Jaiswal. I was getting Error 400 for 2 days on my TV.Then I called Costumer Care and submitted a complain. The engineer Guy came and checked the cable line for any faulty connection, connection were all fine. then he checked the Set Top Box and said the STB is faulty and will have to change, for that he said the STB will cost 600 +200 for handling charges n + 200 recharge on...

i am a consumer of reliance digital tv with consumer no[protected] on 14-3- 13 this reliance digital tv got some problem . mr reliance digital tv is in warranty that mean within one year of purchasing date , on 15-3-13 itself i made a complaint and reliance digital tv closed that complaint without solving the problem , now my tv is not working reliance digital tv person are not coming for solve this problem give me a remedy for this...