Reliance BigTV Complaints & Reviews

I bought a Reliance Dish TV Connection in the month of June 2011 . in the month of October when I got recharged still after two months it is not activated and my charges is also exoseted. I rush to the nearest dealer of Reliance but they refuse to help me and told me to register the complaint in customer care. In customer care no body respond.

My Card No. Is[protected]...

Dear Customer,

Thank you for contacting Reliance Customer Care.

Smart Card Number:[protected].

This is with reference to your e-mail regarding activation of 12 months subscription Silver plus pack in[protected].

Kindly note that, we have taken up your issue once again with technical team for further review and appropriate action to be taken. We request you to kindly bear...

Complaint ID[protected]
Registered on[protected] at 3-00 PM.
Customer care-Executive told that our Service Engineer will attend the complaint within 48 hours. But until now Nobody attend the complaint whenever try to call customer care service line is not available today always saying root is busy. if connected no proper response from other side.
What is the solution Mr BIGTV?
why you are cheating people if you...

my smart card number is - [protected]
my complaint number is - [protected]
my name is TARISH ARORA
City - Phagwara
state - Punjab
Pin code - 144401
my set up box of reliance digital tv is crashed due to short circuit then i called and complainted about the set up box on 25/oct/2011.they said engineer will visit me in 48 hours
on that day i got a call from some agent of reliance digital tv...

I had activated the ten sports pack in july.I let it run till the lockin period.Meanwhile in the month of August my yearly pack expired. I activated the Platinum pack and continued. I called the customer care after the lockin period of tensports and told them to cancel it. The customer care person did so and i continued with my day to day activities and did not bother.As ten sports continued i thought it was cancelled. But Big tv performed...

Sir, i have activated 3 months platinum pack on 5th of october. I have already paid Rs 1125 to Reliance digital tv. From 21st october i am unable to see any channel. It shows you are not subscribed to the channel. Instead of subscribing it shows this error. I called almost 50 times to customer care on [protected], but they are telling it will be solved in 15 minutes but its not solved yet after 4 days also. I really fed up by their service....

Dear sir/mam,

Requesting you to please help in to resolve my issue as add-on pack not working from last 6 days even after recharging with sufficient balance. Unfortunately, I am having 2 set top box of reliance digitaltv company and due to harrasment i recieved from your company([protected]) i stopped recharging my first set top box[protected]. Problem started when i recharged my second set top box[protected] online with...

None of the DTH service providers including TATASKY, RELIANCE BIG TV, DISH TV, AIRTEL DTH, VIDEOCON D2H, SUN TV, DD DIRECT PLUS are providing Islamic Channels to their Muslim Viewers. Whereas they are providing all other religious channels. Why this partiality being done and why the Government is not taking stern action for this partiality. These channels are providing other religious channels like, Astha, Sanskar, God Tv etc. We, all Indian...

Hi ,

This is to bring into the notice of Public how reliance digital TV cheats with there very bad customer care Services. I am a reliance digital TV (BIG TV) customer since Apr'08 . Recently I shifted my house from Kondapur to Nallagandalla. When contacted them for a re-installation at my new address their CSR agent asked me to recharge my account with Rs350. I recharged the account using rechrageit now facility (I have...

I got a call from Reliance BIGTV DTH representative asking me to recharge the SmartCard[protected]. I said I am not using it and I won't be using it in future. Hence she asked me to return the Set-top box with remote, adapter and the SmartCard and later the amount will be refunded and She said she will be sending a representative on the same day (19th July 2011). I agreed and as I was busy at office I did not question her much....

sir/madam
as my name is JOHN LOUIS but in my personal /contacts info the name is kiran bhai tank and the adress is patheal parich 80,vishuas coloni,vadadara,india and my date of birth is 2 may 1961 and here it is 19 nov 85 and my phone is [protected] and here it is [protected] and a wrong email id also then when i seethe view my account also the name is changed to KIRAN BHAI TANK why is this confusion but in my registration...

Sir,
This is to inform you that my Reliance Digital TV (Smart Card Number:[protected] is not working from more than last two months due to displacement of the antenna (dish). I had lodged several complaints (from 13th July 2011) for the matter to the customer care executives, the local office and the head office, but till today no one has attended the complaint.

Though my account was active at the time of registering...

Dear resspected sir
i have a connection of reliance digital big tv . company active new film pack and 2 new chaanal pack without my permisiom and when i call the costumer care they told me that this pack activate by my mob no but last 1 month i do not call the c.care when i asked the refund my balance then they called this is not done this is pay for 1 month that is wrong.
Many time they...

Our Smart card no[protected] in the name of Mr.Jagannath. We had paid Rs.4560/- in the month of January 2011(4th) being the one year subscription for Platinum package which has 171 channels with one Regional Pack free. accordingly we selected Kannada Pack as the regional pack. in addition to above we had requested for Tamil pack by paying Rs.5/- per month for 12 months.The system worked for three months smoothly and all of a sudden entire...

MY RELIANCE BIG TV CUST ID:[protected].I HAD MADE A CALL TO RELIANCE BIG TV CUSTOMER SERVICE FOR A CONNECTION OF MULTIPLE TV ALONG WITH THE EXISTING ONE ON 25 AUG 2011.THE CUSTOMER SERVICE INFORMED ME THAT I HAVE TO RECHARGE MY EXISTING CONNECTION WITH RS.1390 AND THEREAFTER CONTACT WITH CUST.SERVICE FOR MULTIPLE TV CONNECTION.ACCORDINGLY I HAD MADE A RECHARGE OF RS.1390 AND CALLED TO CUST.SERVICE ON 26 AUG 11 FOR MUTIPLE TV CONNECTION.FROM...

This is my worst ever experiance with a reputed company.
Sticky (glue like) liquid is found below the set top box,and it is tough to clean.

complaint no.[protected] was registered with call centre on 23.08.2011, and it was replied that the complaint will be solved within 24 hrs., which is still not done.

The same was reminded on 25.08.11 vide complaint no[protected], and I was assured that this will be looked...

I was informed about Technition visiting charges when call BIG TV customer care as Rs.175, as I had been outstation so my acct was not active. I agreed when 1st Tech came he said its a no signal problem and it needs to checked by another Tech, the other person said that as we had built a roof top we need to move the dist to another wall within our terrace, when asked cost her said there will be cable cost & the visiting charges. we agreed....

DEAR SIR,
IHAVE SELECTED BIG TV ON AUG 2009 AND RECHARGED IT ON 28DEC2009 FOR 1YEAR AND AGAIN RECHARGED ON 21 DEC 2010 FOR RS 1985 FOR ANOTHER ONE YEAR BUT ALLOF A SUDDEN MY TV STOPPED ON 21/08/2011.
ON CALLING CUSTOMER CARE ON 22ND AUG 2011 THEY TOLD ME THAT AFTEWR RECHARCGING I HAVE NOT REPORTED TO CUSTOMER CARE ABOUT MY RECHARGE ON 21 DEC 2010.
IN THIS CONECT I WANT TO SAY THAT WHEN I RECHRGED ON 21/12/2010...

My Reliance big TV is showing no signal for almost 36 hours the limit they said to rectify the problem is 48 hours.

You can not call them directly it's same story press 1 then press & press.Everytime some new person will answer you & you have to repeat the full story.

Secondly if Iam not able to watch my TV then why Reliance is deducting per day charge from my account.

I feel TATA...

Hi Sir

I am completely fed up with the service offered by reliance big tv. I had prevailed a yearly pack of worth 1309 Rs on 2262011. I can enjoy that service only for two months. Their after I can able to see few channels. I had called customer care and enquired about. First they appologise for the technical issue and next we got our service back. But next day again services lost. We had call customer care many times,...