Reliance Broadband — Harassing emails from V M/s Om Sai Communications,Bangalore One of the legal dept. authorized civil case Agency on behalf of RCIL.

Reliance Broadband — Harassing

I have used reliance broadband services till January 2010, in that i have serious trouble with the broadband and requested for termination and paid the bill for unsed months of Dec 2009 / Jan2010,

i have vacated the house after paying the bill and called many times to take the instruments after 2 months in march 2010 they started harassing me for paying bill.

i called up customer care and complained (14or 15 /03/2010), one female called from mumbai number by saying amount has been waved off and i can keep instruments with me on (16/03/2010).

after that day every day i have intimated for paying the bill, when i cal customer care they your account has been removed, but still torchers me.

23/03/2010 : i called customer care and said this is what happening to me , concern person says i need give back instruments (they would not collect and i have to pay the bill)

Complaint number given on 23/03/2010 was[protected]


can anybody help me out ....
i m seriously pissed off, will never ever recommend or use any RELIANCE SERVICES for ever in my life.

Ya same problem i am facing.Actually at the time of taking that reliance bradband connection i asked them for prepaid connection but those guys gave me postpaid i didnt see thats pack after activation i saw.i asked them n they said you can change postpaid to prepaid.i payed bill for two months.I called them for deactivation and take my USB.But they want only payment of bill.I didnt pay bcoz i was suffered from those reliance service. reallyy it is very worst company n worst service

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

legal notice for bill generated after deactivation
I was sent the following notice on email by Reliance for photon plus connection that was deactivated after payment of all outstanding payments more than 3 months back. In spite of repeated requests to deactivate the connection, I was called by a number of representatives from Reliance offering me different plans to continue with the connection. I kept saying no as I didn't need the connection but they disagreed to deactivate the connection on time. I paid all the outstanding bills when I made the request to cancel my connection. Reliance still generated this bill as they delayed the cancellation from their side. This is consumer harassment by sending a legal notice to scare the consumer and forcing them to pay for services they never asked for. Request you to please help me with my complaint. I read about a number of such consumer harassment cases against Reliance. I believe we should all take a legal action against the company.

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