[Resolved]  Reliance Broadband — IN 4 MBPS PLAN GETTING SPEED BELOW 1 MBPS

Address:Gujarat

Dear Sir,

I have already more than 10 times mail to customer care officer and other reliance nodal officer too

i have update my broadband plan 2 mbps to 4 mbps from 3 july 2013

but after updation of my plan i am not getting even 1 mbps speed also and i have also submitted lots of time screen shot of speed test too

since one month i am getting same reply from cutomer care officer that reply is ---

Due to technical reasons, Internet services are affected in your area. This issue is expected to resolved at the earliest.

got same reply from following all persons from day by day by mails since last month

- 1 - Afsar Shaikh - AUG -1
2 - Sneha Samantaray - AUG- 2
3 - Bajirang Kadam - JULY 21
4 - Rohit P. - JULY -9
5 - Arun Choudhary - JULY 2
6 - Sawan Sharma JULY 2


so my request to you please check this matter and give me satisfaction because they already charged me for 4 mbps 3 month advance plan

Regads,
Ronak G Harsola ( mob - [protected] )

Reliance subscribe id[protected]
location - maher, shreeji nagar-1,b/h eagle travels, 150ft ring road, rajkot -360005, gujarat, india
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Reliance Broadband — Getting Slow Speed

Hi,
I am paying monthly charges for the speed of 75Kbps. But I not getting that much speed. It was said during installation of Internet connection that I will get 75Kbps downloading speed perfectly because of fibre optics cable but my downloading speed never goes more than 10Kbps.
Please look for this. I have also made a complaint to reliance broadband customer care but yet not get any reply.

Thanks.
actually 75 kbps means 75 kilo bits per sec
and 8 bits = 1 byte
so 75/8 ~ 9.xx
so they are not cheating...

Reliance Broadband — Net Speed

Cheating Customer Care
My reliance broadband connection has never been working properly. Even after one and half month, I did not get sufficient speed as they mentioned(3.1 Mbps).I also tried to log complaint against this issue, they always told me, we set reminder to technical dept.
will solve within 3 days. but nothing happing till now.

Worst class internet service provider

Shut down you service if you are not able take responsibilities for that

z'class service

Broadband — Not getting full bandwidth of my plan

Helllo, we are in the plan of 786Kbps but we are getting only 200kbps.Please look into this as we are iritating with this.

Reliance — NOT GETTING SPEED

SIR,As i bought a new rilance datacard ov interget as per according to their instruction i bought it.as they said dat its speed is upto3.1mbps''but it doesnt work.when i went to customer care office they always said ,it will b ok in few days.plz help me....thank you
RESPECTED SIR

already i have 3 complain for u but not any reply your officer.

so once again i request u pls u told yours authority officer and come our cyber cafe.

and pls solved this problems .

i am waiting for your reply.

COMPLAIN NO :[protected],[protected],[protected]

customer id :[protected]
account no : [protected]

Broadband — speed of broadband

i have a mtnl boardband connection and the speed of broadband is very low downloading speed is only 15kbps i have 599 plan sir please take any action my telephone no is 22919934

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