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Reliance Communications Complaints & Reviews

www.rcom.co.in

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Updated: Feb 27, 2025

Complaints 22896

Resolved

12597

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10299

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Hi Sir, subscriber ID [protected] on Aug 19th 2013 i got a call from [protected] and and [protected] they told that they are calling from Delhi High court and case has been registered against me for not paying the bill. if your not paying the bill you need to come to Delhi and attend the trail. they introduced as lawyers from Delhi and “Threatened With Arrest For Unpaid Bills” for your kind information – i have already told near by broadbrand service provider outlet to disconnect my broadbrand for almost nine months back but they never disconnected my line and started to generate bill for all the months which i never used. its is not my fault i have done my best; but they did not even disconnect my net connection and now trying to call me and THREATENED me for not paying my bills. would like to know who really called me and Threatened kamalesh [protected]

Aug 14, 2020

Complaint marked as Resolved

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 23, 2013

Verified Support

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 27, 2013

Verified Support

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

S

sumitn

from Pune, Maharashtra

Jan 23, 2014

Hello,
I am facing similar problem from Reliance. Can you tell me what action you took?
I am thinking of Police complaint for harassment. I have been recording all the calls from Reliance and one guy even said go ahead file a complaint - then see what we will do!!!

Regards,
Sumit N
[protected]

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I'm a customer of your reliance 3G connection (subscriber number : [protected]) . I purchased a 3G dongle and sim card from Reliance web world (Vikas Marg, Delhi branch) in May, 2013. Since morning of 15th August, 2013, my internet connection is not working. I've contacted the customer care several times, everytime i was told that some network repair work is going on near my area, but after waiting for it to work and continuous calls i made to customer care , two days later i was told that my dongle or sim-card may have to be replaced and i have to visit Reliance web world to get it done. The registered complaint number is "[protected]". Then on 21st August, 2013, i went to Reliance web world (Vikas Marg branch), they told me sim-card is not working and it has to be replaced. But the server is down in their branch (which happens very frequently in that branch as according to my previous experience), so i'll have to visit reliance mobile store in Radhu Palace near v3s Mall, Nirman Vihar. When i went there, the representative (very rudely) told me that she couldn't fetch the details due to some technical issue and moreover there are no stock of sim cards available anywhere. I'm frustrated with visiting your stores again and again. I just want to get this connection disconnected. I've already asked for its disconnection (Reference ID:[protected] but no action is taken till now. And, my internet is not working from 15th Aug, 2013 but the bill is generated till 17th Aug,2013. And the customer care executive told me that i'll have to pay the entire bill plus some more amount for the days that reliance takes to process my request. When your internet service is not available , why would I pay more amount. I'll just pay the bill till the date your service is available for use (i.e. 14th Aug, 2013) . But your executive (Jyoti) denied the same. I'll submit the complaint to consumer court if i'll be forced by any means to pay any extra amount. P.S: I've attached the screenshot of the calls that i made to your customer care for more than i week

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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A

abarna.amir

from Bengaluru, Karnataka

Jan 31, 2011

Actually i came for Bangalore for my work. I came from Tamil nadu. My balance is deducted though i put sms booster. so i call reliance customer care. I chosen my language as english in customer care. But when i call to the customer care and start speaking in english, the lady who speaks in customer care doesn't know english. She dont know any english word and speaking in kannada. Actually i dont know kannada. She's confusing and tell to the near by person that the customer is speaking in english. I got irritated by this kind o[censored]nmanners. So i just cut the call. 50ps gone for that worst talking also.Dont they put a person who knows basic english in customer care. Its too bad...

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 23, 2013

Verified Support

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 29, 2013

Verified Support

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

R

rahul84

from Mumbai, Maharashtra

Aug 8, 2014

I have a complaint regarding worthless and useless customer care service[protected] which did not attend my complaint and disconnected the call 3 times on 8/8/2014 between 10:00 PM and 11:00 PM for the Reliance wireless Landline number [protected] from the same landline wireless number. Whenever I explained my complaint and asked them to check out that I have been wrongly charged for Reliance STD number, the customer care executive did not answer intentionally disconnecting my call in a way as if he did not want to take any complaint and spend time in your center without any working and asks me to go to RMS for new plan queries. Please take strict action against your customer service executive because this service is becoming a burden. Loss of time of the customer and loss of money(salary) of your company. Regards, Rahul Jain

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Address: Allahabad, Uttar Pradesh

I purchased a reliance netconnect+ from a reliance outlet at M.G. Marg civil lines allahabad near the statue of Subhash Chandra Bose... I had submitted necessary documents and Rs 2350/- as per their requirement and I did exactly what they asked me to do but my connection is not activated even after visiting them 4 to 5 times . 9 days have passed but they are not doing anything. each time I visit them they don't listen to me carefully.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 23, 2013

Verified Support

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

A

anshul.c

from Mumbai, Maharashtra

Sep 12, 2013

Dear Concern,

This is bring to your kind notice that, I have been getting continuous harass from Reliance Communication team here in Bangalore. The issue in details is “ I was using a net connect+ data card device being MDN no- [protected], and have given the request for deactivating and terminating the services in July-12, and the same has been not used by me. But RCOM customer care team was least bother to hear any query and deactivated the service after numerous reminder post August-12 and from there on the harassment act started, which is continuing till date and the issue is unresolved. They are continuously sending the bill of Rs. 1205.47/- which is completely irrelevant and not pertaining to me. On top of that has sent many a times so called legal notices on my mail id threatening to pay the amount and then long follow up from different advocates, which is not at all ending. Such an unprofessional team that no one bothers to listen to the customer’s request but at the top of harassing by whatever ways. Post reaching my frustration level I have written my plight on Consumer complaints forum “http://www.consumercomplaints.in” complain link http://www.consumercomplaints.in/complaints/reliance-net-connect-being-billed-th...⇄ for hoping the resolution and indeed it worked when I received a call from Reliance Social Media team from Mumbai office to whom I have addressed the issue in details and got an assurance on this matter will get resolved and an apology from the team. Things were silent after that but legal threat started once again from Delhi now to clear the amount else the case will go to court. A girl keeps on calling from 11th Sep-13 no. being ([protected] and [protected]). I don’t know who these people and what is there intention but one thing I must say all of them are truly responsible for this harass. And I hereby declare each and all in RCOM team accountable for this plight.

I am still looking forward to end this issue and harass from the such well known Indian giant.
And requesting for the last time, for closing this matter once for all.

Thanks & Regards,
Anshul Choubey’
MDN Closed- [protected]
Mob: [protected]

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Address: Pune, Maharashtra

Hi Team, My name is Amit Jaiswal. I am using Reliance GSM last 2years. I tired with facility of this service provider. There are many problems like network problem unnecessary deduct balance etc. finally i decide for port the number in Vodafone but this company not release my number reliance service. i tried 2 times for porting purchase new Vodafone sim card fill forms submit all document. so please take a action for this. thank you

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 23, 2013

Verified Support

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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Sir, No action has been taken by you against my complaint undermentioned VAS service charges one week has been passed so please do the needful otherwise i have to go for other action so please refund my account balance without any delay My complain is that Reliance service has activated various VAS in my phone, Reliance CDMA number [protected] : [protected] VAS TechzoneSMS S charged Rs 10 and these following two service were regularly deducting money from my account VAS Altruist Subsc charged Rs 5 VAS ShemarooVP charged Rs 5 and so on... All these activations were without my knowledge and consent. I want all VAS services deactivated and also charged amounts to get refunded to my balance as I never approved such activation and instead was harassed of such regular automated activation against my will. They should not be activate any VAS service in future if it does i have to go for new mobile service provider

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 23, 2013

Verified Support

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 29, 2013

Verified Support

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

S

sunil kumar upadhyay

from Patna, Bihar

Sep 16, 2013

Hi,

I have a number [protected] and by default activated with VAS services. And aprox 50 to 70 rupee has been deducated from my acount.

No any response taken from customer care side whenever we call them.I think we have to stop our reliance network. Will this solve for further inconveninced.

Thanks,
Vivek Raj

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Dear Team I would like to express my deep grief on using the service provided by the Company. I purchased a new connection of Reliance - No. [protected] a week back Name - KANAK THACKER Place - RAIPUR And i was really excited to know about the My College Plan provided by You On 19 or 20 of this month,I talked to one of the customer care executive regarding the information abt this plan, I was being told that i wont be charged on opening whatsapp and facebook, MOREOVER I WAS BEING TOLD I CAN DOWNLOAD IMAGES,VIDEOS ON WHATSAPP N WILL BE CHARGED IF I OPEN ANY EXTERNAL LINK ON FACEBOOK On believing the above said statement, I subscribed for the service, when I used the whatsapp I was charged accordingly I called to your customer care executive n this time I was being told that I cannt download images,videos I said Ok Fine Then I was being told that I need to do a Internet Pack So as to avoid balance deduction Being a rational consumer If I have just subscribed for whatsapp n facebook I will not use any other browsing service If i had to do browsing service I would not have Subscribed for just Whatsapp n Facebook Plan Kindly Note- I TURNED OFF MY BACKGROUND DATA NEITHER DID I OPEN ANY OTHER LINK ON FACEBOOK OR OTHER WEBSITE N DID NT EVEN DOWNLOAD ANY IMAGE VIDEO ON WHATSAPP Then Also I was being charged I am ready to send you the recorded Conversations that happened between Me n Your Executives I would Like to know How the Company Is going to help me out and things work in my favour. I hope you'll provide me with a better solution so as to avoid any other consequences Thanking You

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HI, My datacard number is [protected].My contact number is [protected].My last bill cycle started on 14th AUg 2013 .As per my current plan I am supposed to get upto 3.1MBPS speed for first 5GB.I am getting very low speed(around 50KBPS).I called up customer care and they are claiming this is average speed.How come 50 KBPS can be average speed for 3.1 MBPS connection!!!They are giving me some lame solution like clearing cookies from browser and temp files,removing firewalls.I confirm there is no other factor in system that is affecting internet speed.Please check what is the issue with my account and why I am getting this low speed when I am well within limit 5GB. I shall discontinue from next cycle if it's not resolved ASAP

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 21, 2013

Verified Support

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

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My name is Ganapati Bhat. My reliance broadband Account number is[protected]. Few months back I have called customer care to terminate my connection. They responded and took termination request. Few days later again they have called for confirmation and I have confirmed termination and asked them to collect modem. Later they have terminated my connection and nobody come to collect modem. Now they are blaming on me that, I have not returned modem, and they are calling again and again to pay money for that modem. And talking roughly and giving warning to me that he is going to file a complaint against me in Delhi. Why is this? Having fault their side, they are blaming on me and giving mental torture like anything. I can not pay money for your fault. Please resolve this issue as soon as possible. Ganapati Bhat [protected]

Aug 9, 2021

Complaint marked as Resolved

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D

Dileep Sivaraman

from Hyderabad, Telangana

Reliance Broadband — No Net connection

I took broadband last week but it has not worked till now after getting connection for the first 5 hours.
I am planning to disconnect the same.

L

LAWRENCE CARDOZO

from Surat, Gujarat

Reliance Broadband — 50 FT OF CABLE LYING ON REBELLO ROAD

ABOUT 50 FEET OF CABLE BELONGING TO RELIANCE BROADBAND LYING ON SIDE OF REBELLO ROAD IN LINE WITH AND NEAR ROSE SADAN BLDG CAUSING HAZARD TO LIFE AND PROPERTY

$

$anjay

from Korba, Chhattisgarh

Jul 9, 2011

RELIANCE NET — my broadband connection is out of order

dear sir

my name is shrikant kalyan from vision it collage sikar, my phon no. is[protected] & my broadband id is[protected] , my broadband connection out of order be for 5 days my complaint no. is[protected], i talk with shekh mushraf customer executive, He coulden't sutisfy me...
i m getting lots of loss without net connection...... so plz take action Immediately ....

your
Surendra
[protected]
sk.[protected]@visionjobs.in

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 21, 2013

Verified Support

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

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I have a reliance connection No-[protected], it was not working properly in last time, so we surrender it and pay last bill of Rs-400 on 7 Aug-2012, i have no receive any bill after it, but from last some month we was founding some calls by reliance they was saying about unpaid bill of Rs-765, i want to know when we have surrender my no and pay a bill after it than how it may, we go to local reliance office & show them my receipt, they check it & reply verbally there is no any out standing on us, it may be by any mistake u have not to pay something, but today i also found a call by any reliance member or advocate, they was asking about it and demanding receipt no, i say i have told many time so i send my mail id and request to send me my unpaid bill detail, and say them that i will send u receipt copy of last bill because phone discuses is not any proof to me for my safe point, but they was saying that they are going to do cash on me, we are filing harassment by reliance mukesh tyagi

Aug 9, 2021

Complaint marked as Resolved

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 22, 2013

Verified Support

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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My phone number is [protected] I've got net pack of123rs for 1GB 3G data valid till 23rd August 2013...data left is 124MB... Before 16th August everything was fine but since that day my balance is getting deducted instead of my data... Till today i've lost around 200rs. And when my balance is around 20 rs i am not even able to make call or send sms's. Because of this i am not able to use internet which i desperately needed right now. Seriously very bad service... When i call customer care...every time.. they says we are looking into it Already it takes more than 10min to connect to them..and when this kind of response is there from their side its seriously not acceptable.Now even they are not receiving my phone calls... Very frustrated with the service. I want my net to be working fine soon.and want my deducted balance. Help me ASAP!

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 21, 2013

Verified Support

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 29, 2013

Verified Support

Dear Customer,

This is with reference to your e-mail for your Reliance Mobile number [protected], regarding wrong deduction.We regret the inconvenience.As per the resolution of service request ID[protected], the waiver of Rs.200/- has been credited in your account on 23/8/2013.We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.We request you to kindly reconsider your decision to port out from our services and give us an opportunity to assist you better.

Regards,

RCOMcare

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My internet stopped working suddenly on 18th July and it has been like that since 1 month. After lodging multiple complaints and numerous calls to the customer care, the problem has not been resolved. The technical department assures me of having my connection re-established every time but not a single technician ever appeared to fix it. I won't be paying any more bills unless my connection starts working again. I got my connection from one Mr. Deepak (contact no. [protected]). My address is :: House No. 157 (A), Satyaniketan, New Delhi 110021

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R

Ram babu

from Mumbai, Maharashtra

Reliance — please check the details that My FQ ? is not working

My Login Id: rambabu007
I think no need to give password
please check the login id and do the need ful ASAP

R

Rohit Mahajan

from Mumbai, Maharashtra

Jun 12, 2012

Reliance — Broadband not working

Hi,

I have already complaint to reliance that my internet service is not working and all the time they made a excuse that there is an outage going there in your area so it will be in working condition in 24 hours.
Even i have complaints them to register a complain on this and they have registered the same and without informing me or doing any sort of enquiry they have closed the complaint. this have happened twice.
I asked them to send a field engineer to our place to check if something went wrong but there is no response from there side.
Please help me to solve this issue.

Thanks
Rohit Mahajan

Reliance Communications Customer Care

from Mumbai, Maharashtra

Jun 15, 2012

Verified Support

Hi Rohit,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please share your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

P

pranprotim

from Mumbai, Maharashtra

Aug 22, 2013

Subscriber ID :[protected]
Contact No. - [protected]
Name - Pran Protim Sonowal

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 31, 2013

Verified Support

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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I use Reliance GSM sim only for data (internet) purposes through Reliance 3G dongle. After connecting today I out of the blue receive a message of Activating VAS EVOLVE services & Rs.5 have been debited from my balance on this account. I'm certain that this was not activated by me & since I use a dongle there is no chance of accidental presses and activation. The ironic thing is I don't even know what this EVOLVE service is for. Hence I request you to resolve the issue and refund the deducted amount as it should be a system error.

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C

chinchintu3

from Hyderabad, Telangana

Apr 14, 2011

Reliance Communications — Automatic Activation to VAS

Dear SIR,
Am from Hyderabad ,Yesterday at night 9:30 pm i hve recharged with Rs.20/- . and with the tax deduction i totally got rs.15/- . I caled to my frnd and talked about 5min . so my balnce became rs. 14/-. after that i had my dinner and slept .
Today when i woke up in the morning and chkd the balance it was rs 4/-. I was shocked and confused why i got deducted since i dint call anyone. after dat i chkd which services are active on my phone by sending an sms. i was shocked from the reply came frm customer care .I was automatically activated to one of the service called "meandmyfeelings".
I taught to call customer care and ask why i got activated to that service automatically . so i called and told my problem to him.
He replied saying " There is no automatic activation and it was activated by me manually by entering the *code" and he cuted the phone after dat conversation.

I thk Now u got my problem, I swear i didnt activated any services , even i dont knw any codes to activate....
I request you to tell why i am facing these problems and this is not my first problem.Plz tell out the solution.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 21, 2013

Verified Support

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

S

Strikewithsmirk

from Kolkata, West Bengal

Aug 25, 2013

Name: TAPAN JENA
Subscriber ID: [protected]
Relationship No:[protected]

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RESPECTED SIR, PLEASE REFUND A SUM OF RUPEES 440/- AGAINST COMPLAIN NO:[protected] DT.[protected] AGAINST BROADBAND CONNECTION[protected] AND RUPEES 506/- AGAINST COMPLAIN NO:[protected] DT.[protected] AGAINST BROADBAND CONNECTION[protected] THANKS S.K THAKUR RETIRED SUPDT. I.L KOTA Mob :- [protected] , [protected] Email:- [protected]@gmail.com

Aug 13, 2020

Complaint marked as Resolved

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Reliance BigTV Customer Care

from Mumbai, Maharashtra

Aug 21, 2013

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

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Hi Team, I have taken Reliance datacard (Netconnect+) - [protected] - postpaid 10GB package. After 15 days it has been disconnected/suspended saying that my address verification failed. Frankly, I have taken the datacard from third party who is not reachable now and while taking that connection I have provided my passport as both photo Identity and address proof which belongs to Andra Pradesh. As, I took it in chennai, I dont have any address proof on my name here in Chennai. While taking the card, he just asked me to mention the PG address that I stayed during that time. Now my data card was disconnected since last 20 days I am unable to access the internet. Can you please help? I have walk down the Reliance outlet in T-Nagar, Chennai. They said that they will send an email to verification team explaining my situation, till date I have not received any call/update on this from them. If there is no work around, straight away only way to disconnect it permanantly. Even I called the customer care for that, they said that only once it is activated then only they can submit the termination request. Funny thing is if it is activated why will I go for the disconnection. This is really frustating, I fear that my money 1400 for the data card go waste. Please help me. Thanks and Regards, V S Phanindra Kumar P

Aug 14, 2020

Complaint marked as Resolved

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V

vikrant vashisht

May 17, 2011

DDFS — Data Card Disconnect

we have many data card some data card is automatically disconnected

when i am pay my data card bill timely and alway i am facing the problem with my
data card.

S

senthil316

from Bengaluru, Karnataka

May 2, 2012

Reliance Netconnect — Waste data card

Hi Friends,

Don't buy the reliance net connect up to 3.1 Mbps. That was really waste its not even cross 10kbps. I en-quire the customer care they have said "We didn't say that will get 3.1 Mbps up to 3.1Mbps". Useless data card dear friends don't buy it. Try some other data card

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I, sonam Gupta Customer of rcom for last three year but in this month i have faced a lot of problem regarding their services. i have recharged my mobile no +91 [protected] with rs 222 in 11/08/2013 and also a internet pack of rs 123 in 12/08/13 but they deducted my money and give the reasons for the internet use. when i go for customer care they registered my complaint and give the complaint no[protected] but my money was not returned and also i have recharged my no with rs 222 in 19/08/13 and they deduced my money again and never pick the phone in customer care so please advise me what i can do in future

Aug 14, 2020

Complaint marked as Resolved

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Dear sir, i am a customre of reliance i am facing a problem from reliance co.,he had charged my balance at the date 12Th aug 2013,i am calling to reliance executive from 1weak,but till now i did't got any satisfaction,you believe reliance executives are not giving satisfaction and solution,only making fool to peoples like me,when i had called him he told me i[censored] ask me for details before 3 days,i will not be able to help you,only we can tell the information within 3days,and routly behaviour i had faced from your executive,also i am not getting 3g networks within my residential home pls punished the reliance executive for this matter and learn him a chapter mobile number-[protected], [protected]@Yahoo.com, another mobile number u may call-[protected], and conversation between me and your executive recorded and given below

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H

Hemant

from Mumbai, Maharashtra

Reliance Telecom — Mobile No 9817594003

person keep on Calling and used abbusive language but i not know who he is so i want take some legal action why he disturbs me

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I told the company to close my account on a telephonic conversation, but when i did they offered me a free monthly 2gb without rental plan from 5/04/2013 to 5/06/2013. i got to know about this in april end or so. i started using the offer but never exceeded 2gb. Bill for april was not generated but for may the generated my bill. when i called they said they have charged me rental(for 2gb plan) . i argued with the same and told them to close my account. within 10 days my account was closed. but i was getting mails repeatedly for my due bill. i called up once again and the guy assured me that yes they have done a mistake n he will look in the billing department. after 15-20 days i got a letter from the company about my due bill n dey mentioned that they will take legal action if i ddnt pay them. i called up one more time shouting at them and the lady over the phone said that yes u have been wrongly charged but as u have closed ur account u have to go to a reliance store, i argued and told to transfer my call to a senior representative. But the guy was like, no sir you havent been given any such scheme, now its almost 20 days i am getting a msg from the comapany about the legal action.
Please help.
Thank you

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Address: Indore, Madhya Pradesh

Website: myservices.relianceada.com/captureInstantRecharge.do

I RECHARGED MY MOBILE No [protected] ON 18.8.13 WITH payment THROUGH DEBIT CARD. THE RELIANCE BILL DESK CLAIMED MONEY Rs.59/- BUT I RECEIVED MESSAGE ''Dear customer,this plan cannot be used in conjunction with your current plan. Regret the inconvenience caused,if any.'' PLEASE RETURN MY MONEY or else provide services of night calling benefit as per given in the plan i.e. Rs.59/-(11 PM to 6 AM Night Calling Pack). Please Help.

Aug 9, 2021

Complaint marked as Resolved

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 18, 2013

Verified Support

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 22, 2013

Verified Support

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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I recommend everyone should get Reliance wireline connection because it is the only best internet provider in India. But the local service is totally worst. . I complain many times about no connectivity still they din solve the problem but they are closing the complain to avoid waiver. . this is unfair. Pls solve my connection problem. . Thank u..

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C

chhatter pal sharma

from Mumbai, Maharashtra

Reliance Broadband — please disconect my internet servise

sir
my reliance broadband i.d. is[protected]. please disconect my internet because i am not intrested in use internet service.

D

davidlivi

from Pune, Maharashtra

Aug 18, 2013

My Id is[protected] i'm from Coimbatore, Tamil Nadu

D

davidlivi

from Pune, Maharashtra

Aug 18, 2013

I recommend everyone should get Reliance wireline connection because it is the only best internet provider in India. But the local service is totally worst. . I complain many times about no connectivity still they din solve the problem but they are closing the complain to avoid waiver. . this is unfair. Pls solve my connection problem. . Thank u..

My Id is[protected] i'm from Coimbatore, Tamil Nadu

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Website: www.rcom.co.in

i recharged my mobile with rs.246. it showed me ur process has been declined. after that i recharged with rs.28 and rs.555. these transactions were done and i recvd the mesg for that but for rs246 i did'nt recd the mesg. so i recharged again. this time the transaction was done but twice. i got the mesg 2 times and the balance was also deducted from my bank twice. and when i asked on the helpline numbers, they denied to help me. i even have the mail from their side stating that ur payment has been cancelled.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 18, 2013

Verified Support

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

B

BOSKEY chamria

from Kolkata, West Bengal

Aug 19, 2013

BOSKEY CHAMRIA
[protected]
I recharged my cell online, but first it showed that ur process has been declined and i did'nt even recvd the messg. so i recharged again aftre 10 min. at that time my both the transaction got done. on asking the customer care they said we cant help u. ur first request was pending. i said that u should have showed me that ur transaction is pendin but ur system showed that ur transaction has been declined. i even have a mail showing that my transaction has been cancelled. even then they charged twice.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 22, 2013

Verified Support

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

G

guru.transion

Apr 17, 2014

I am using a Reliance Prepaid SIM card and my phone number is +91 [protected]. These telecommunication companies have the undue rights to deduct money from customer account without any authentication from customers and there is no transparency here.

I have not subscribed to any caller tunes. But I was deducted 30 INR / Month for 3 months without intimating me. After I came to know about these deductions, I complained about this and asked them to deactivate these stuffs. But in spite of my complaint, the caller tune is still active and they continue to deduct money from my account. When I attempt speak to the customer care executives, they never answer my calls even after spending hours together with IVR. I am highly disappointed by this. It is so ridiculous that such actions of these operators has no ombudsman or any proper consumer grievance addressal systems.

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