[Resolved]  Reliance Broadband — Internet & Land line not operational

Address:Pune, Maharashtra

My Internet connection along with landine are non operational since July 20th, 2013.
I have raised several complaints with the customer care and Appellate Authority but all in vain.
The Appellate office committed that the issue would be resolved by July 28th, 2013 by all means.
Forget about the issue, I did not receive any call neither any tech visited my place.
This is more of the FYI thing that I am filing an official complaint against Reliance broadband services.
For your ref:
User ID:[protected]
Land line #:[protected]
Contact#: [protected]

Plan: Infinity 1MBPS

This issue has persisted since I took the connection. Not to mention I have LITERALLY raised 100s of complaints.
Every single instance I have been "assured" that this time the issue will be resolved on permanent basis.
WHICH OF COURSE NEVER HAPPENED.
Anyways.. Be prepared..

Regards,
Abhinav Toorray
[protected]
fanzy.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Broadband Connection — Non operational status

user name Anilgrover05_chd phone number[protected] is not operational all three green LED lights mdem do not lit up.
Residential Address House No 20 Phase 3 A MOHALI
Please attend to the complaint after 3.30 PM Thanks

Reliance landline and Internet connection — Non working of internet and Telephone

The internet and Telephone has not beenw orking since 8th of June. Complaints have been made everyday from 9th June onwards till date.

No action has been taken till date.

Reliance landline phone and broadband connection — not working since 04.7.2009

complaints lodged on 05.7.2009
1 st of july apllied for new connection.

today 22nd july, nothmng happened to me nor get connection.

sales executive not pick up the phone and my staff who hear at chaiwalla that sales executive is nothing but 420 man, taking more than 3 copies of ids and proof .why just simple to misuses

sales executive made promise me to give broadband and landline connection withing 24 hours!!!

MY GOODNESS HOW PROMP SERVICES, LOST MY PROJECT WORTH 250000 OF LONDON,

NOW BECOME UNEMPLOYED...

MADE MORE THAN 500 CALLS TO DEFFERENT AUTHORITY TILL TODAY NOTHING HAPPENED .

AT LAST SEND MAIL TO CANCEL CONNECTION
AND FILE OF COMPLAIN AGAINST SALES EXECUTIVE, RELIANCE COMPANY.

VERY BAD EXPERIENCE ...

Broadband — line complaint

sir,
this is inform you that this is 12 th time complaint against broad band connection
kindly take nessasary action
my phone no- is[protected] [ thiruverkadu]

Reliance Broadband Internet Connection — terminate my internet&phoone connection

Dear sir,
This is D.Krushna, from Visakapatnam, A/C no .[protected] informing you that teminate my internet&phone connection. i have shifted another location due to job transfer.i have already cleared the dues.reciept no. is S[protected].kindly look into this matter and send termination ID my mail as early as possible.

thanking you

INTERNEXT — BROADBAND LINE NOT GIVEN

This is to register a complaint against Internext, wherein My company has issued a cheque of Rs.11581/- on 12.05.2009 for a broadband line as advance payment for 3 months plus installation charges. The time frame given to us was for 25 days. Today is 12.09.2009 and till date we have not received our connection.
The officials in the company do not care to pick up our line and are giving us false commitments.
They have wired the office where the line was to be installed and now are not processing the same
A lot of troubles have been given to us
We now claim the amount we paid plus a non commitment charge of Rs.11581/- from the company within 7 working days
Respected sir please send me to this E-mail address to RELIANCE LANDLINE APPLICATION FORM I M DOING THE PROJECT OF (TELECOMMUNECATION)
PLEASE SIR HELP ME...

Reliance Broadband Internet — Broadband Internet not Working

I have taken Reliance Internet Broadband connection recently with No.[protected]. But for the last 10 days, I am facing lot of problems with the Internet browsing. I lodged a complaint. But no action has been taken by the Customer Care. For the last 2 days, Internet is not working causing much inconvenience to our work. Our Office being an Advocate Office with heavy work load, we totally depend on Internet. I have lodged a complaint, but nothing was done by the Customer Care. Already, we are facing severe problems with RELIANCE BROADBAND INTERNET CONNECTION. A lot of heavy loss and severe inconvenience is being caused due to non-working of Internet.

If this is the situation, we will be compelled to dis-connect the Internet connection.
The higher officials seems to be no concern with the customer care.

Hope, after seeing this complaint, there will be an action from the Reliance.
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
Not to my satisfaction as it is disconnecting frequently.
Please be aware that you will receive a ref #/legal notice soon.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information