Reliance Broadband Plus — Slow Speed

Address:

Coimbatore, Tamil Nadu

I purchased Reliance Net connect broadband Device for 2 months Back.The no is: [protected].

That device speed is very very low.and i register a complaint in customer care. complaint no:[protected]

I called their toll free no many (10- 20) times and asked reg this.. but there is no result till now.
now i m getting the speed of 200 - 300 kbps in day time average. but in night times i got the stupid speed of 80 -100 kbps only. the person who s sold this device he told the average speed of 2 mbps. But they advertise the max speed of 3.1 mbps.but i did not get the speed more than 500 kbps. it also happens 1 or 2 times only.

they make stupid calls again and again to disturb me like to open ur browser and clear the cookies ,clear the history, and change the settings like.

Finally i called more than 20 times to customer care,after one month 3 - 4 people from technical service team came to my place one by one , they are research every thing............and finally told me there is no problem, every thing is good and the speed problem will solved tomorrow.

next day onwards,...................... im getting the superbbbbbbbbbbbbbb speed of 100 - 150 Kbps at noon times.. in night times it ll goes very very high speed of 50 -60 kbps.

I want to know only one Detail. the great No 1 Reliance Network company can solve the issue r not?
if not, i want return my Amount which is paid for device. otherwise im ready to file a complaint through Consumer court.

Thanks & regards,
K.M.Balakumar.