Reliance Communications Complaints & Reviews

My no is [protected]. Would appreciate your calling.

Thanks

Thanks for your reply.

Please note that now i have got my service activated.But not getting Broadband + connectivity at my home. I stay at Bhoomi Park Phase 1, Jankalyan Nagar, Near Baf Hira Nagar, Off Malad Marve Road, Malad ( West) Mumbai-400095.

Kindly check and let me know if connectivity can be improved there in short time. Pls revert on this so that if its not possible i can take decision on surrender the product and claim my money back.( This was committed to me that if you do not get connectivity you can return the product and Reliance will give 100% money back.)

Please note that Bhoomi Park is a big complex with more than 1000 flates. If improve your connectivity there its good for your company too.

Look fwd for your quick reply.

Thanks

A Desai

this pradeep kumar from salem, tamil nadu. I happen to face similar activation problem recently. The C.C have a bad attitude towards their customer. All they need is money and they are not ready to offer service. The broad band+ from relinace is the first and the last product that i am ever gona buy from them.

Reliance GSM — automatically Activation of service and deduction of balance

I am very unsatisfied from the Relience service. They automatically activated my services and today my balance of Rs30 is deducted. I called to 198 customer care but man told me you have messaged to activate some servise. but I didn't send any sms regarding this whether i didn't know what sms i have to send to activate any servise. I want strict action for this daily torcher. What would I say now?, its wastage of time using reliance gsm servise. They always deduct balance without any cause and give blame to their custores that you have sent msg and activates servise. I dn't have much time to complaint and awl..I want action from consumer court n will change my administrator soon.
I don't know what s going on..is there any system problem in reliance that they seen i have activated servise by sms which i havent done?...I want my balance back otherwise i wl go for further complaint and change my administrater.
Its the daily buisness of reliance servise to deduct balance of their custumers without any cause. :x
I really don't know what to do and thinking to off this Simcard forever or go for higher complaint
They are just providing quantity but not QUALITY.
mob no. [protected]

please help me and tell me the solution. if you don't have solution then block my no. I don't wna use this type of silly telecom servise...
sim no.[protected]

I am Vijay Kumar Barua, I took Reliance Broadband services from Reliance communications.
Since long I was trying to cancel the services from reliance but none takes down the request, after continuous efforts I was given full and final settlement void receipt No.[protected]along with that I paid Rs. 2800 on[protected]. But all in vain, billing system of Reliance Continued and is continued till date.
Then I received a threat call from a Lawyer from Patiala house Courts followed by a Cops call who said is coming to arrest me.
The Cop asked me to settle another amount of Rs. 3265(around about) and speak to the lawyer.
My parents are worried about this and they told me to finish it off whatever ways possible as they dont want me to get into any trouble with this sort. Reliance communication is literally Harassing their customer for paying the amount which i am not liable to.
I am working night shifts and these people (CSR) made my life hell.
I paid that amount and the Lawyer told me that he will look into this and will get me refund after investigation if I am proved right and my account will be cancelled. But he just said that for teh sake of saying and did nothing as what he told.
But Reliance comunication kept the Billing active, I think these people provide services in AIR.
I called Relaince Customer care and filed a cancellation request when I was told it was wrongly barred and they will need to activate to cancel the service.
I said okay whatever just do the required. Reliance took away everything including the Antenna, cables and Modem on 31st Oct 2008.
Now the best part of Reliance Communication is that I received another Notice from D & A Associates to setle the amount of Rs. 5605 asking to come and discuss this on 14/11/2009 between 12:30pm to 06:00pm ..... I am thinking for what, when I settled all the amount and activated the services and then asked to cancel the same day then what is the charge for and from where does this charge get levied on me???
I am calling those associates to discuss this matter but they aren't picking my call, please tale some action against this Reliance Communication for harrassing their customers for nothing they ever offered.

Hi i am Jagannath Chaudhury, i m a regular customer of reliance communication. But i m not satisfied with some customer executives. Actually what happen i got a sms that music station is activated in my mobile. But i never try to activate. So at the same time i call to reliance tell my problem. He accept my compliaint and tell me it will be unsucribed with in 48 hours. I agree with him. Again after one hour i got a sms of same. So again i call to customare care. I contact with FAIEEM. He tell me why u call to so many time. I told that why u sms me so many time. Really i not satisfied with that executive. My AMS ID is[protected]

I took one ad on GSM connection on my existing CDMA connection and submitted all the documents as well. It took more than 3 hrs in activation and lasted for 24 hrs only and after that services of the number suspended on account of non-submission of documents. I approached their outlet and asked them to check and tell where the documents are and why the services are barred. The executive placed an online request for activation and assured me that it will be activated within 24 hrs. but I destroyed the sim and placed a request with same outlet and same executive for the termination of connection. He took my request and said I have forwarded your request for the termination.

But the connection was not terminated by the company and they are still generating the bill and harrassing me by making calls ([protected]-Arun Verma, Advocate, High Court) on my wife's cell and threatning her by saying send him to the court to attend the hearing as he has not cleared the dues of his Reliance Mobile and on my cell as well and asks me to either clear the bill or be ready for the legal proceedings.

I am also getting calls from the same number [protected], but the caller name is ALOK MATHUR; He claims himself as ADVOCATE TIJHAZARI COURT and using absert language over phone.
What I can request all the mobile users to switch to other companies and to the new users not to take any connections from Reliance. This is how you can lead better life. This company led by Anil Dheerubhai Ambani has cheated all of their stakeholders including customers and SHAREHOLDERS.

I am availing a mobile facility from the company and the number is [protected]. Due to personal reasons I have decided to port the number to other service provider. I have lodged as many as three requests on number 1900 and every time the request was given an ID
RD 498533 expiring on 18.07.2011
RD 566624 expiring on 07.08.2011
RD681272 valid upto 10.09.2011
Every time the company has made one or other excuse and did not abide by the time limit
More over the company outlets have not been providing the SIM to enable me change my hand set to GSM mode from Current CDMA hand set which is out of order due to extensive use

I am lodging the complaint to you for providing me relief

Raminder Singh
C5A/204 Janakpuri New Delhi

muje apne mobile ki last one month ki call detail chahiye, plz.mujhe meri email id:-pe send karwa dijiye, meri mail id hai.komal.[protected]@ibibo.com, & mera cell No.Hai.[protected], plz. Hurry Its My personal problem...Plzzzzzzzzzzzzzzzz

Respected Madam / Sir

muje apne mobile ki last one month ki call detail chahiye, plz.mujhe meri email id:-pe send karwa dijiye, meri mail id hai.[protected]@gmail.com, & mera cell No.Hai.[protected], plz. Hurry Its My personal problem...Plzzzzzzzzzzzzzzzz

sir plz give me the detail of my cdma no.[protected] for last one month i will be very thank full i[censored] send me on my e mail id [protected]@gmail.com plz send it soon

I want all detail of incoming and outgoing call of my mobile no [protected]...plz its urgent so give me a hole information as soon as possible...

Reliance — landline not working

Our Company i.e Eureka Forbes Ltd is using Reliance Landline connections 5 Nos. and all of them are not working since One Month and after giving repeted complaints on customer care of reliance noone turned up to check out the problem. Complaints no are 15136363 lodged on 21/4/11 & [protected] on 28/04/11 . We are fed up of this type of service provider.All our work is held up due to these land line nos.

Anupama Mara
Ph no 6547901
Eureka forbes ltd
3 A Astley Hall
Rajpur Road
Dehradun

I too face same problem. I work in Hinjewadi, and lives in Pimple Gurav.
There also network is very bad. I don't understand that what these Reliance people are doing. They are sitting and just collecting public query and sitting ideally.
Worst network i have seen. Its better to move to other service provider like Idea or Air-tel.

Thanks for the action Team.
Me and my family are the old user of reliance but after this really i had a bad impression on Reliance.
Please look in to the matter and get it solved.
Please let me know what i can do from my end.

Regards,
Bibhu
[protected]
bibhu.[protected]@gmail.com

dear sir/madam,
a service icc t-20 cricket pack is activated on my number [protected], i don't know how it is activated.i request u to deactivate all rworld services. from my no is [protected].plz deactivate all my rworld services...as erlier as possible.i talked with customercare agent but i am not satisfied with them...

dear sir/madam,
a service t-20 cricket pack is activated on my number [protected], i don't know how it is activated.i request u to deactivate all rworld services. from my no is[protected] .plz deactivate all my rworld services...as erlier as possible.i talked with customercare agent but i am not satisfied with them...

dear sir/madam,
a service r wofld pack is activated on my number [protected], i don't know how it is activated.i request u to deactivate all rworld services. from my no is[protected] .plz deactivate all my rworld services...as erlier as possible.i talked with customercare agent but i am not satisfied with them...
daly cut my 5 rs. before 2 month, i send the requst fro relince costumer cear but hes dont replay my requst, my requst no is[protected], for dated is 5/12/11, today is 12/12/11, company not wil be de active my services ...

to deactivate all rworld services
sir a service from rworld is activated on my number [protected], i don't know how it is activated.i request u to deactivate all rworld services.my no is [protected]. plz deactivate all my rworld services...as erlier as possible.i talked with customercare agent but i am not satisfied with them...

dear sir/madam,
a service icc t-20 cricket pack is activated on my number [protected], i don't know how it is activated.i request u to deactivate all rworld services. from my no is [protected] .plz deactivate all my rworld services...as erlier as possible.i talked with customercare agent but i am not satisfied with them...

sir,
[protected] is my number.pla deact all srevices which are activated.plz plz plz make it soon

sir,
my number is [protected], please deactivate all services and dont ever try to activate any services without my knowledge.
please deactivate make it soon...

sir, please deactivate all R menu and R live services on my mobile and also stop flash messages Rmenu pop up.my mobile number is [protected]

My r world pack is activated without informing me and it is deducting 500-600 rs every month. I try to call customer care but no one is there to help me and also i have complained for this fake bills and amounts they are charging. But nothing is happened i dint get any calls from them yet. Last to last month also i asked them to deactivate all my services and they deliberately activated my r world pack as my phone is mostly switched off still i am getting bill of 1000rs because of this r world pack.
Please help me in this regard.

Regards
Rakshit Singh

You are not taking any action against it I am waiting eagerly

Reliance GSM — without activation deduction the balance

sir
i m ashish since 4 month i m using ur gsm reliance service.but this month i have activated the dnd service but then also i recives the unwanted call.& with any activation service they have detected my balance. when i confirm with ur costomer call they said "sir u only activated the service" but this is not truth. sir this is happend 2 times with me & same answer give by service provider. so kindiy check my detail.
regards
ashish singh

Reliance GSM — wrong deduction and activation without permission

i m using reliance gsm in haryana. 30rs has been deducted from my a/c and voice chat service has been activated without my permission. i hav not opted for this service in any marketing call or in any call made by me. when i called to customer care helpline in this regard, they did not give any satisfactory response.
in first call executive told me that 30rs has been deducted bcoz i opted for this service in a marketing call.
in next call executive told me that their system is not updated and told me to call after SOME time but didn't tell me the specific time. and now i can not contact to them bcoz my customer care helpline has been barred by those call centre executives.
pls help me in this regard. i want my 30rs back and customer care helpline active.
my number is [protected]

RELIANCE COMMUNICATION / GSM SERVICE — MONEY DEDUCTION WITHOUT ACTIVATION

sir ,
my mobile is deducted rs 50 without any activation of new services , and i didnt got any appropriate answer from call centre jst got the complaint number . my complaint number is[protected]

Reliance GSM Smart — Wrong deduction from my main balance and unwanted telemarketing calls

Rs. 20.00 has been deducted from my main balance. When contacted the customer care representative after 150 times of dialling, the customer care representative told me that RASSHI FAL and PANCHANG service has been activated and assured me that the service has been deactivated. When filling up the application form for SIM, I have clearly mentioned that I am not interested in receiving Telemarketing calls. I also have lodged the complaint for discontinuation of the telemarketing calls.The customer care representative assured me that the same hasbeen deactivated and I shall not receive any telemarketing calls now on. But the same has not been deactivated and I am fed up with these unwanted calls during important meetings.The customer care representative has not issued me any complaint id though I have asked for the same.

Reliance Communication — Activation of Combo pack

I'm areliance customer my mobile no. is [protected] reliance company has activated combo pack on my no. withiut my confirmation and 49 rs have been deducted from my ac. I made a cal lon 30333333 and lodge a complaint my complaint no. is [protected].
one more complaint is from my friend his mobile no. is [protected] he also victim of same activation on 18 apr 2011 the pack was activated and he niether recieved any call, sms nor he initiated any request customer care at first refused to lodge the complaint when scolded he just promised to transfer the call to senior department and put on hold for more than 15 minutes we don't have this much time to spare for our solution.

Reliance Communication — Unwanted service activation & Balance Deduction

I am fed up with reliance and its customer care department. They activate service without asking me and balance get deducted automatically when i recharge my mobile. Moreover, I also activated DND service. Still nothing gets improved. When I call customer care, they say you activated services. It happened 100 times at least. I dont understand if i activate a service why should i complain. Considering the above reason, I stopped recharging my mobile. Again, they messaged me if you dont recharge your mobile, the service will get terminated. Since my number is very important, I rushed to recharge. As soon as I recharge, balance will get deducted. I called customer care, they said you have activated it. I am at a loss what to do.

Even i complained here, some three months ago, but nothing happened. Then, I stopped calling and recharging from this number, again i received a threatening message of terminating the number. Then, i had no way but to recharge, and the same thing started happening. Please suggest what should i do? Is there any way to solve my problem?

Reliance Communication — wrong deduction of balance due to unwanted services and activation of unwanted services

dear sir i am arvind from indore. this company activate unwanted services without information on my mobile and wrongly deduct the balance. customer care service of this company also very bed. when we contact on customer care the call never connected sometime it connect. and customer care executive response not good they put call on hold and never back.

Sir,


We extremely regretted to informed you that whenever the following SIM is recharged automatic deduction of prepaid balances occurs due to unwanted service packages activated in under mentioned SIMs: -

1. Reliance SIM No.[protected] in favour of Sankar Rai.

2. Reliance SIM No.[protected] in favour of Maya Rai.

Therefore, you are requested to kindly look into the matter and deactivate all activated packages from above mentioned SIMs as soon as possible to cater any further problems please.

Thanking you in anticipation.

Sankar Rai

sir,

Deduction of balance and activation of pack without my consent

We extremely regretted to informed you that whenever the following SIM is recharged automatic deduction of prepaid balances occurs due to unwanted service packages activated in under mentioned SIMs: -


I have reliance GSM communication Mb. number --> [protected]. (Satyaveer Singh)

Reliance GSM communication activated a service pack viz. Sursangeet service pack and deducted Rs 30/- per month without my consent.

This number using on roaming So, On calling customer care, they told me that we do not done any help on roaming number .I have also send the message to sursangeet service, but they are unable to process my request.The service was activated during the month of May 12 without my concern.


Therefore, you are requested to kindly look into the matter and deactivate all activated packages from above mentioned SIMs as soon as possible to cater any further problems please.

Thanking you,

Dear Sir/Madam,
I Ashish Chaturvedi, am to state that i am Reliance Smart customer since last 7 years. On date 19.08.2012 my number [protected] has been barred suddenly from your side you have barred all facilities including incoming & outgoing calls & incoming & outgoing messages, without any prior information about it. When i contacted to customer care executives were not able to reply satisfactorily even Mr. Manoj (Customer care Executive) disconnected my call without answering me. After that i contacted reliance store they told me to submit the photo id & residence proof, i also did that. and they told me that the number will activate in 7 days. So i am highly unsatisfied with your services.
I think there should not be any requirement of documents after 6 years of purchasing SIM card, if there is any requirement you should intimate me before taking this action of number barring.
I have submitted the required documents, so i request you to activate my number immediately otherwise i have to go to Consumer Court against this type of harassment of customers.
How can you Block my number without any prior information & specially old customers more than 6 years.
Please do the needful & activate my Number immediately.

Name- Ashish Chaturvedi
Mobile no.- [protected]
Alternative No. [protected] & [protected]

Hi My Number is [protected]

sir,
i think i am facing this problem since 20 days and also i am paying monthly charges for that service.
i need it solved as soon as possible. its my humble request.

Reliance GSM — unable to send messages

i think this is my second complaint..
my no is-[protected].
As few days back i have complained regarding this. after 5-6 days
the issue was solved but now again i am unable to send messages..
why it so?
i am fed up due these services..

hi,
Iam unable to send the messages from my mobile.Iam having message pack activated. I can recieve the messages but i cant forward.Can plz mention any remedy to me..