Reliance Communications Complaints & Reviews

# I am Nareder Kumar working for India biggest Media Hub, My mobile is most important for me.
# I am totally frustrated by Reliance Customer care and support system…My mobile number is [protected].
# I have successfully made payment and outstanding on 11th May’2011 at 12:10 PM .
#24 hrs has been passed and my services are still not activated and problem not resolved
#I made many calls in customer care but they always disconnect my calls and not giving proper response.
# They are forcing me to visit reliance Word, which is not possible for me.
#is this the service provided by India biggest company and mobile service provide.
# If I would not get any reply within 5 hrs I will move to consumer court.
# Mobile Number-[protected]

dear sir, i took a reliance net connect broadband+ the model name of the device is (HUAWEI EC150)
I took the connection on 10/05/11... till now i am facing problem with the net speed... its really really slow... even my mobile 2g internet has more speed than this one... what should i do??

hello sir... Currently im the subscriber of Prepaid Reliance GSM .... my mobile no. is [protected] i am trying to change my Reliance no.to Aircel from last 32 days but Reliance is not giving me the UPC code to port out my no.after sending them 40 sms. I call many time in Reliance custmoer care also but they are telling me many excuses from last 32 days. Everytime when i send sms to reliance for UPC code they deduct each time 1 rupee from my balance.....i am tired now i did also many complaints in Reliance custmoer care.. my 1st complaint no. is[protected] in my second complaint no. is[protected]. My 3rd complaint no. is[protected], my 4th complain no. is[protected] my 5th comlain no. is[protected] my 6th complaint no is[protected] my 7th complaint no.is[protected] my 8th comlaint no. is[protected] and i got my all complaints's resolved msg but im still not getting my UPC code somebody must do against Reliance.... plz help me

I bought Reliance Netconnect+ USB stick wireless post paid connection on 30th April 2011 from Mr. Arjun at Reliance office in Vishrantwadi, Pune. It has been more than 10 days now. Spoke to Arjun many times. He says the guys came for address verification twice and returned because there was no one in flat. I work with TCS and cannot take leave from work and there is noone at home during the day. Why cannot the guy who comes for verification give me a call or schedule a time when he comes. I can see an obvious attempt to harass and loot when I spoke to another Reliance person who offered to get me a "positive" verification from Arjun for Rs. 1000/-.

Arpit Srivastava
Ph, No. [protected]

Hello,
I was a reliance GSM customer few months back with the above No.
Later I ported this no. to Vodafone through MNP service.
Now i am facing a problem which is very Ridiculous.
My friends and relatives who are existing Reliance customers (GSM and CDMA) can not contact me.
When they call me it Says "This No. does not exists".
I am not able to even recieve their SMS.
I beg Reliance people not to trouble people in this way if they are in Huge losses.
We people are not responsible for your losses, Instead it is your services only that your customers are not satisfied..
Please solve my problem as soon as Possible or I have to take the neccessary Legal Action with TRAI.

,
I bought reliance datacard with no [protected] on 28 march 2011 at DATA DEAL adyar Office. They promised that they will give a home theatre are free.Iam highly disappointed that they have been saying one or other excuse daily. Iam making call for them frequently,they keep on saying that they will sent it through courier today &tomorrow.This is the exccuse they have been saying for the past one month.Yet they have not given me Free Home Theatre.Address of Delar : DATA DEAL NO: 54/8, 15th Lane,
Indira Nagar, Adyar,Chennai -600 020. I advise everybody never go for reliance data card from DATA DEAL. These People are cheating.

Dear Team,

From yesterday my outgoing is not happening from my smart prepaid connection.Also reducing my balance automatically after recharging my prepaid mobile.Now a days your company is giving rediculous support to their customers as like me.

Please do the needful soon.

Regards,
Atanu
[protected]

Resp. Sir
i hope everything going fine. unfortunately i have some prob. with my Reliance india Mobile(CDMA) account that mob no. is [protected]. last time i recharged my account via a 2 tarif[censored]nder one i got 6 months free sms (per day 500). but another one is not working. i got only 1 month 200 min. remain 5 months i didn't get it. kindly check my deatils. i've already talked 2 cc but no one give me proper info.
i hope i'll be helped.

from
Nadeem
[protected]

Dear Sir,

It is sad to inform you that i am getting unwanted calls and SMSs even after activating DND for long time.

I am using Reliance GSM my number is [protected].

Recently i got a promotionl call from [protected] on 07-05-11 at 3.50 pm. and SMS from 567857 on 08-05-11 at 5.54 pm.

I have informed the Nodal authorities and they said they will raise complaint and cut the call without giving any confirmation.

So i request you to kindly take action against it and advice me to go for compensation in this regard as they irritating with their promotional programms.

Thanks and regards,

Linu Thomas

Dear Sir,

I have purchased the Net Connect of Reliance [protected], As per the advice and communication of your sales Executive Mr.Ashutosh based at Allahabad, He assured me that the connection is working at my area Jhunsi.

But after the purchase of the USb Modem i came to know that our area is not servisable by Broad Band of Reliance. Just after giving a regular call Mr Ashutosh didnt received my call and when i met him in the office he said that the instrument modem will be taken back and the amount will be reversed to me.The instrument was been taken back saying that the amount will be reversed back in 2 days.

But after1 and 1/2 month still i have not received any amount i have a great loss of 30k due to fraud behiavour of the staff.I am bound to louge a police complain and a case at Consumer Forum for the same.

Kindly do the needful .

Regards
Narendra Srivastava
[protected]
[protected]

Sir

I am a reliance netconnect broadband user. (connection no:[protected]) When i purchased this service, reliance offered i am getting broad band services in area like Mumbai Bangalore and all metro cities.But most of the time i am working from mumbai and i am not getting this service properly. I am placed on near to DAKC and i am getting full signal strength over here.But still i am not able to use this high speed data service. I have updating this deatils to reliance from last four month, but not getting any updates from reliance.So can you please consider this incident on high priority and please take some action againt this vendor.Also please provide me some compensation from reliance for loosing my valuable time and giving this much of pressure because o[censored]sing this device

Thank you for your support

Retheesh Rajan
91 [protected]

Hello,

I am staying in Baner, Pune and facing poor network issue from last 4-5 months in the locality, specially inside the home. I have registered the complaint number of times but it has not made any difference. Some times the help desk say that the technical team is looking out for the issue and the problem will be sorted out soon. But I never get the powerful signal after-words.

I kindly request you to look into the matter and solve the issue.

Hi,

I would like to raise the issue with this forum. Reliance has activated CRBT service without my consent. I recieved a message saying that CRBT has been activated and Rs 30 was deducted my Prepaid Account Balance.

I have sent many times message for unsubscribe service of crbt but they have not done yet.pls take it seriously and guide me.

Reliance should not do such type of mean activities of making money.


kavindra kumar

mobile no:[protected]

Hi this Chamy,

I am using relince internet connection Bradband servervice past 6 month, when i try to pay my bill through online every month i'm facing the problem with relinece bill payment server it is very very slow it is tack to load the page upto 15 min, after giving the user details, it Disconnecting, Poor Service.


Thanks
Chamy.

I m using Reliance GSM connection since 3 years. I faced so many time Balance deduction that was irrelevent and i was always unaware about that.
They r activated services and charged me without my permission.
I never complaint abt this, bcs i felt that was my mistake.
But today at around 9:45 pm i checked my balance and i found 60 rs. Less than what the balance have. They deducted 60 rs. Balance. I didn't activated any service..nor called anyone.
I tried to talk to customer care but they r not replying me.
I supposed to go Consumer Court To File Suit against Reliance if my Problem is not solved in 3 day.
Shame on RELIANCE..a very large company But always doing things like this.
Name-Vineeta Pandia
Mob. no. [protected]
This is the Mobile No. That faced the Problem.

Regards
Vineeta

Hi,
My data card number is [protected]. In every 1st and 2nd week my broadband card starts giving problem. When I connect my data card it shows full strength in signals and when I pressed connect it goes till Successful authentication and then it got disconnected. Broadband signal in my house is good as my friend has the same card and its working.
After doing multiple complaints they say this is the problem with Mac or signal is weak. I explained them it is neither the case. I am fed up of this service. Don't know where to complain about this. Customer care people gave layman answers and nothing concrete. Why would I pay for such a service which is down for half the month.
Please convey my complaints.

Thanks and Regards,
Sachin Goel

I have a GSM prepaid number where reliance deducts caller tune charge every month. Every Month I call them and they refund it. Next month is the same story for over. When I call Customer care they say their system is under updation. Let me inform everybody that their System goes on updation for around 3 to 4 hours. Reliance agent only told me that. I don’t Know what they do for 4 hours. How customers are taken care of. This is really aWorst service quality I have ever seen or heard. Reliance has facebook account where they Claim to resolve the issues. The reality is they do not even reply on them. Customers and Reliance agents are the same. Themselves put the scraps on the facebook and twitter that their issue is resolved. I have faced this many times. Following are some common complaints websites where you can share your views and Reliance would like to listen the issues through these websites. .
http://econsumercomplaints.in
http://www.consumercomplaints.in
http://www.complaintsboard.com
http://www.consumercourt.in
http://www.complaintsboard.com
http://econsumercomplaints.in
http://www.consumercourtforum.in
http://www.indiaconsumerforum.org

Don’t forget to read the details provided in the below document. This will help you a lot.
http://rcom.co.in/Rcom/personal/customercare/pdf/Manual_of_Practise_260908.pdf

See the complaints by consumers of reliance as below:
http://www.consumercourtforum.in/f51/reliance-gsm-balance-deduction-22257/
http://www.consumercourtforum.in/f49/wrong-balance-deduction-my-reliance-gsm-393...⇄
http://www.consumercourtforum.in/f49/wrongly-balance-deduction-reliance-gsm-2063...⇄
http://www.consumercourtforum.in/f49/balance-deduction-without-any-reason-relian...⇄
http://www.consumercomplaints.in/complaints/unwanted-balance-deduction-c565480.h...⇄
http://www.indiaconsumerforum.org/?p=11923
http://www.quikr.com/reliance-mobile-complaint-Mobile-Cell-Phones/reliance-mobil...⇄
http://www.consumercomplaints.in/bycompany/reliance-mobile-a12174.html
http://www.consumercomplaints.in/bycompany/reliance-a11848.html
http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp
http://www.complaintsboard.com/complaints/reliance-india-mobile-c2102.html
http://www.consumercourt.in/broadband/7188-reliance-netconnect-complaint.html

By- Chintan
[protected]

SIR,

I HAVE A RELIANCE MOBILE PREPAID CONNECTION NO [protected]
WHICH IS BEING USED BY MY WIFE AND FOR LAST THREE MONTHS THE PREPAID BALANCE GET
FINISHED IN NO TIME. THOUGH A REASONABLY CHEAP TARRIF IS BEING CONSUMED STILL I HAVE TO RECHARGE IT TOO FREQUENTLY. I THINK THERE MUST BE SOME PROBLEM IN TARRIF.

SO I WANT ALL THE CALL DETAILS BOTH INCOMING AND OUTGOING SINCE 10/03/2011 TO 07/05/2011

PLEASE SEND ME THE DETAILS TO MY EMAIL ADDRESS arnab.ghosh.[protected]@gmail.com

Hi,

I am a regular user of Reliance GSM service from the last two years without facing any problem, but from the last 5-6 months I am suffering from MVDO service given by reliance. Earlier I have requested to activate this service in my mobile phone only once, but after that it is automatically activated and the amount is being deducted accordingly. Number of times I made calls to customer care, but no use. What they have told to me every time----- “We have deactivate your MVDO pack and from now it will not be renewed”. I am listening the same statement from Reliance cst-care centre everytime. Is there anyone educated in Reliance who can help me out. They have given me a link also to deactivate this service, but the link is out of work. My question is ---“If a service is activated automatically then why It can’t be deactivated automatically??”
Now the only thing I am thinking is to change my service provider as TRAI is giving us the facility for Number portability.

i am custmer of reliance smart. my no is [protected].i am trying to deactivate my 1p sms pack since 6 months.but my complaint is not lodging at their given number 53739 for unsubscribe.whenevr we try,the masage came " sorry,the service you have requested is temporarily unavailable.please try again later" and when we call on custmer care,it always shows network busy.
therefore,my balance is reducing every month unnecessary.you are requested to take action against it



thanks