Reliance Broadband — Repayment Due of BAN

Address:181 RASTA PETH, Pune, Maharashtra

Hello Reliance,

I am getting messages regarding payment due of BAN [protected] on Jul 8th and Jul 19th. I dont even know what is this complaint about? Secondly I had reliance broadband which I have disconnected long time ago and I have already told to disconnect and complained thousand times. Now its more than 3 years I am getting sms and I did not get any call still I got next message that I need to talk with advocate conv on 27 july? I dont want to be victim of this scam.

I tried contacting nos from which I got smses but both are switched off [protected] and [protected] on my no. [protected]. I tried to contact on given no. in sms[protected] which is always wrong no. by any means.
I am lodging complaint against this as without notification just by sms you are sending and harassing me to pay 1577/- for the service which I never used? Is this the way you cheat customers? I need proper response and why did you find it late to get revert?

WR
Ganji
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repayment — for repayment

respacted sir,
i don`t able to pay for loan`s emis in present time,because my condition is poor in this time. we shall able to pay after four months.any solution for it,

Reliance Broadband` — Repayment of Payment

Dear Sir,

I had paid reliance broadband bill for the month of January -2010 on 12/02/10 receipt attached . But this is not reflected in the reliace system . No. of times i had made complaints both written and orally to customer care still compaint has not been resolved.

The customer care keeps on calling us for the current bill and have informed us if the bill is not paid the Inernet connect would be disconnected . They have not taken any action about my complaint .

Thanks & Regards,

Jayashree Kadam.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
oh my god !!! i too have applied for disconnection this should not happen with me ... but cant say it must be reliance policy to do this with everyone.
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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