[Resolved]  Reliance Broadband Wireless Connection — I want my money back

Sir,

I am J. Vijaya Rama Raju, I have paid 1000/- for Reliance Broadband Connection(wireless), on 27-08-08, the people who came to set up the connection said there is signal problem, so it is not possible to give the service. I asked the people when will my money return back to me... they said it will take 10days for the process. So I called the concern person, they said the process will take 1 month. I called after month, they again said that it will take 45days. after 45days they are not lifting the phone. So I contacted the customer care(telephone), he replied that the process will take 60 days. Then no response. I kept many mails regarding this. They are giving stupid replies, but no use.


ONE IS ANIL --[protected], he said that I AM NOT THE CONCERNED PERSON AND GAVE ME ANOTHER NO :[protected], WHEN I CALLED TO THIS NO..HE GAVE ME SOME LAND NUMBER: [protected].
VISWA ANAND REDDY: [protected] ...THIS STUPID NO NEVER WORKS, IF WORKS, NEVER LIFTS THE PHONE.

These are the details:

1. Customer application form number. : [protected]

DD taken under the name of Vijaya Rama Raju.J

2.Complete address along with the PIN code. (As mentioned in Customer application form)

Id proof: Voter Election ID
Name: P V V SATYANARAYANA RAJU
ADDRESS:
[protected]
2-23-479
HMT HILLS ROAD NO 6,
HMT HILLS, PLOT NO:513,
OPP JNTU, KUKATPALLY,
HYDERABAD.
PINCODE:500082

CONTACT NO:[protected]

These are the no's they have given to me :

Basha : [protected]
Office : [protected]

This is the no. customer care I've contacted :[protected]
This is the application no : [protected]

Raj: [protected] (The person who took the DD)

This is the reply I got to the mail every time.

-- On Sat, 11/10/08, [protected]@relianceada.com <[protected]@relianceada.com> wrote:

From: [protected]@relianceada.com <[protected]@relianceada.com>
Subject: RE:'RIL=[protected]'Reference to your mail
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Saturday, 11 October, 2008, 2:41 PM

Dear Customer,

Greetings of the day!

In response to your mail regarding refund issue, please note that we have documented your complaint and forwarded to the concerned Service Assurance Team who will look into the matter. They will be in touch with you on this subject.

Looking forward to serve you in future.
For additional product and service related information you may contact us through any of the following means:
Phone:
*377 from any Reliance fixed line phone
[protected] from all telecom service providers ( Mobile, Fixed Wireless and Landline phones )
[protected] from any phone
Email: [protected]@relianceada.com
Website: www.reliancecommunications.co.in

Yours sincerely,

Aamrin Shaikh
Broadband Customer Care
Reliance Communication

THIS IS WHAT I'VE FED UP. So my question is there any way to get my money back.

If yes please help me.