Reliance Communications Complaints & Reviews

i am from siliguri, west bengal. whenever i try to send a message it says "Service not Available" and my settings are perfectly correct and my message service center no is set at "[protected]". whenever i call the customer care no 1 picks up. my sms card validity ends soon and i have no way to use my balance. they are cheating me of my money. i tried to send a complaint through their website but they never accept it and simply display an error. My no is "[protected]". please help me fast

dear sir, i live in jabalpur {madhya pradesh} there is a mobile tower adjusten to my home.We are facing several problems because of tower, we are facing noise pollution because of generator, facing air pollution, facing uneasyness because of rays.My mother is suffering from migrane that is seveare headace doctor says this is because of heavy rays comes out from tower.

SIR I HAVE PAID RS 4444.00 FOR MY RELIANCE MOBILE NO-[protected] SINCE LAST 2 MONTHS FOR 500 MINUTES TALK TIME R2R IN EVERY MONTH.IN THIS MONTH MY MINUTES IS NOT CREDITED YET.THE CUSTOMER CARE NUMBER IS NOT RESPONDING.I AM FACING LOTS OF PROBLEM.

KINDLY TAKE ACTION.

Dear Sir/Madam,

This is to bring to your notice that I had applied for reliance broadband connection on the month of Jan 09; due to delay in thier activation I cancelled the same. But I am charged rs.946/- even after paying the installation charge of rs.500/- but nothing was installed for the internet connection. The telephone was installed and rs.37/- was used to make few calls. The request for cancellation was done through Mr.Lakhan (# [protected]).

Please look into the matter.

Hi,

My name is Harsh Vyas & i am working in HDFC standard Life Co. in Operations department. Why i use to give this detail because i want to state here that i am a well educated process oriented guy. My Mobile No. is [protected] & My father's no. is [protected]. In both the no. Hello tune service activated by RELIANCE SMART service providcer without any permission & deducted 30 Rs. amount.

I am four year old customer of this service provider. First it was happened to me & when i call to customer care they give only one answer " You have by mistake active it " . I know what are the process to activate this facility instead of that they blem to me. This was happened one month ago.

Yesturday, my father has also intimated me with the same complaint. So i have decided i resolved the issue for which where ever i have to go to solve it.

Last one year Network problem, SMS service problem, Unwanted calls & SMS problems faced by me & other customers. I have seen customer complaint list is too big against this service provider in it. Well because of this Govt. online website ther is a very little hope that my problem would be resolved. But this is for me only a starting step towards.

Its my request to you i[censored] can't able to solved it, kindly provide me the TRAI online complaint process. I visited there but instead of complait section everything is there.


Asides complaint visit peoples : Kindly suggest what i have to do in this case ??????

Suffered Customer
Harsh Vyas
[protected]
Bhopal

To: "[protected]@relianceada.com" <[protected]@relianceada.com>

Subject: Fw :post paid re issue sim not activete last three days
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Note: Forwarded message attached
-- Original Message --
From: "BIL RANCHI DEPOT"
To:
Subject: post paid re issue sim not activete last three days

Regards
SUDIP
BIL RANCHI
[protected]
" The best way to escape from a problem is to solve it."

D/all

MY No is [protected] name Sudip palodhi Address -Britannia industries ltd C/o Sri Ram logistics Godown No -08 Pandra Bazar Samiti Ranchi pin 834005 i have facing a problame last two days, Last sunday i loss my Rim handset with connection so i was bared the my no, and paid Rs. 150 and received a new blank CD MA Sim RSN : RECRSC[protected] but it is not activate, so many times i m went to Reliance Web world but your Employs is answering sir only 2or 3 hours me start ho jayega ? but not activated this time .Reliance is big Communication company yaar but your customer's are not happy

any ways my request to u that please see the matter same


Thanks & Regards
Sudip Palodhi
[protected]

Regards
SUDIP
BIL RANCHI
[protected]
" The best way to escape from a problem is to solve it."

dear sir,
i ve no of reliance gsm [protected] i want to activate the gprs service ut i cant acsess it
i called to cust mer care many time but the give no response plz solve my problem...alt no [protected]

dear sir

this is our new broadband connection & it is not working. The area sales manager- mr amit([protected]) & thier executive- mr santosh, installation incharge-mr satish([protected]), & their executives- mr mustaq ([protected])& jitender([protected]) is not responding properly. Actually i am your new customer & fed up with your services.


pls sort out this ASAP.


wbr
Nitee purbey
w/o sh. B K Purbey
D-55/A, New Palam Vihar,
Ph-I, Near Gatta Factory,
Gurgaon-122001
mo-[protected]

Sir i have requested for three times i call in customer care for more than than 20 times but on 28th of every month my 15rs balance deducted i ask the customer care executive to deactivate the service they always give me request no but and told they have deactivated online but no result next month once again my balance deducted. customer care executive not give the proper reason they told they do not have the records more than 3days i have tried to calling them .please give me a proper solution
Thanking you
Mamraj Singh
Gurgaon

hi,
this to inform that i applied for reliance one card, still i have not received it.
Details: card no.[protected].
Contact details
Vinayakaram.M.S
#3494/11
Gayatri nagar Bangalore
6th cross "c" block
Bangalore-560021

I regret to inform you that iam using reliance mobile prepaid mobileno [protected] from a longtine.I have decided to convert themobile to post paid and handed over all the documents and necessary amount in reliance communications office in Moti nagar hyderabd on 26th ofthis month.as i was promissed to convertion in 2 days. physical verificationby your agent was also carried on 27th but to my surprise theconnectionwas not activated. Therefore, i compelled to purchase re charge coupns for communcation for the past 4 days.
what is the problem of activation. If delay is invetable i would have been advised to continue to prepaid or else they would have informed the fact of late activiation.
'please act at the earliest and send me a reply

My mobile no. is [protected] . It has been migrated for life time i.e. 21.07.2021 from 28.04.2009 where as I have not requested for the same or nor a life time voucher has been recharged by me.

On enquiring from reliance cusomer care no.*333 once they have replied they cant do any thing and second time a person has replied that it is being due to network problem and it will be corrected automaticaly after 30.04.2009.

We are waiting of crossing the date 30.04.2009 to authenticity of their commitment.

I have purchased a pre-paid data card from reliance. Very frequently, the server is not connected on the ground that I have some negative balance. When I contacted the Call Center, they simply instruct us to deposit certain amount of money (nobody told me the actual amount, the amount varied from time to time). I am unable to understand how negative balance occur in pre-paid card. If it happens, than what is the difference between pre-paid and post-paid connection. In my opinior the Reliance Company is cheating the public.

N. Das

To,
The Manager,
Reliance communications.


From,
Srikanth Jasthi,
Vinukonda,
Andhra Pradesh.

Sir,
I amm a beloved customer of reliance GSM from the past one month. I purchased a RIM gsm sim card ([protected]) in guntur on 21-03-09, they promised me that they will provide daily talk time of 5 rupees for 90 days.bit they failed.
i am not getting the free talk time of rs. 5 from 24-04-09 i contacted the cus care but no use .. they replied me that the sim was activated on january 24 of 2009, and the time of 90 days is over. i purchased it on last month only.
The reliance company has cheated me.i want my talk time to use for 90 days. pls take action on this issue..

i bought a reliance connection on 31 january 2009 but there is no network still now
if there is network even than i cant make any call.
i have complainted to custmor care many time aprox 20 times but there is no solution,
this is aclear frod for making money. reliance is selling useless plastics

good morning sir i am umesh saini from bhopal my mobile no is [protected].
i am selecting a caller tone for my mobile in the date of 31st march2009 when call from come in company for selecting a caller tone
when i am select a caller tone in this day but after 24 hour this is not activate then i complane in a customer care but they are alway say we are activate your caller tone in a 24 hour but they coudn't did it.
i am complane in customer care aprroximate 25 times.
i am always complane but they are not activate my caller tone and not return my money.

please help me i am tired.

thankyou

Since one year I am being harrassed by Reliance mobile. They deduct money for cricket sms since 1 year, even though I have deactivated the service more than 25 times through personally visiting their office, or through phone, or through various other means - SMS. After confident assurance from the customer care officer, the service starts within 2 hours. Their computer systems are never working. If it works, they say that they have never received a request in past. They always apologies. They are always sweet in talking. But they CHEAT. I disconnect my post paid and started a pre-paid. But there too, I get sms and advertisement calls throughout the day. I am fed up. Reliance is such a bad company. It only shows that they are sucking customers, telling lies and care a damn. I have started to think that top bosses of Reliance mobile give strategic training to all their staff on how to cheat people and still maintain a good face, by showing cooperation, good words, calm, confidence, assurances, promises, support etc. It only reflects how shallow the top- brass of the company would be. Sadly Anil Ambani's image is taking a beating. I think he himself may be a cheat. If once I get his mobile number, I will keep on sending sms and calls - to let him understand the torture a person faces, at odd hours and time.

Terrible is the only word to describe Reliance. Nothing has helped me, I hope this post of complaint will help me. My mobile number is [protected].

There are so many more complaints and incidents of Reliance company. I can keep on writing about their cheating, and there wont be any end.

Please help me.

Hi,

This is with deep regret that the Billing department of Reliance Communications is harrassing me mentally and psychologically by keep on pushing the fake/wrong bills to me even I have disconnected the Reliance services in Feb-2009 itself.
To give the background, I was using Reliance broadband and Landline services for around 14 months and raised the complain No 87264675 and 87366821 for disconnection of these services on 28th and 29th Jan respectively.
According to Customer care I should have been got rid of these services within 15 days of the compain. But only Landline was disconnected during the given time frame and broadband was still continue though I was not using it at all. I paid the bill of Jan (Cycle starts 11th of every month) in Feb immediately after receiving the bill.
In the next 20 days novbody from reliance came to my premises to collect their equipments neither they disconnected the broadband. They keep on accumalting the charges of thes rvrices which I was not at all using. Lack of commitment at their respective department didn't allowed them to disconnect the srvices and collection of equipments even after severals follow-ups from me.
When I received the bill again in March of the next cycle (12 Feb to 11 Mar), I raise the follow-up complain again requesting them to collect the equipments and waive off the fake charges. The bill amount was around 1700/-.
After my continuous follow-up with Reliance customer care (The only department of Reliance Communication which works fine) they waived off the amount. They sent the person named Mustak Khan to my premises to collect the Modem. But he was not aware of collecting Telephone Instrument as well which was costing 1250/-. On my reuqest he did collect the telephone instrument and gave me the receipt of the same dated 18-Mar-2009.
I then receive the confirmation call from Reliance Communications that I need to pay Rs 71/- only for the charges from 12th Feb to 14th Feb. They gave me reson that I have to pay for the period upto 15 days from my complain (dated 29th Jan). I agreed the same and paid this amount even before receiving the bill and thought thats all over from reliance.
But on 26th April I again received the bill of amount 1631/- to be paid before May 2nd. According to this bill I need to pay for the equipments which Mr Mustak Khan already had collected on 18th March.
I am continuously receiving reminder calls from reliance to pay this bill before due date which is very harrassing.
I am fed up of these hassels but there is no choice then to go in the loop again and raise complain with reliance customer care which I did again.
This is how I am still engaged in Reliance Communications negligence even after 3 months of raising disconnection request.

Regards,
Deepak Rai

I was regiestered for do not disturb service on 8th March 2009.And get registration no is DND[protected] but i am geting promotional calls and messages regularly.

I am the one of the subscribers of Reliance Communications. I am native of Rajasthan. Now in Nagaur, GSM service is yet introduced, . Can I covert into GSM service then ? How Cant Do it...