[Resolved]  Reliance CDMA — Deduction Of balance

Respected Sir,

I am a prepaid mobile holder from Reliance India Mobile and my no. is [protected].

On 12th June 200*, I phoned to Reliance Customer Care to clear my doubts of repeatedly reducing my prepaid balance activated and they are charging Rupees One for each day.

Neither they logged my complaint on such matter nor given me any complaint number by making excuses that their computer is not working so they are unable to log it on. I have phoned three times but I found every time a new person to convince this matter. I have noted down the time of call and the name of the executive whom I made this request.

Lastly on third time I got the answer that they will not refund the money and I am free to make complaint anywhere.

Thanks & Regards

Neelam Jain
77 g.t Road Mullick Fatak how- 711101 ( south)
Mobile: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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