Reliance Communications Complaints & Reviews

Reliance not receiving calls from VODOFONE, TATA, BSNL, MTNL
I hve phone no 32943850
whenever i call from my vodafone or my brothers mobile I am not able to call the the reliance
my relatives also say that they could not call my no
so just stay fron reliance I am going to switch onto another service
Dont make mistake by going for reliance

Dear Sir,
I m very upset due to bad service of Reliance. I m customer of Reliance with near about 3 years and two times caller tune activated from Reliance side in last 1 and half months. I had already compliant to Reliance, but answer is same 'Caller Tune is activated from your side'. i m very disturbed how can Reliance activate any thing in my no. without my permission and deduct Rs from my A/C. So please help me, i m very obliged.

Thanx and Regards
Adarsh Srivastava
Mob-[protected]

Hi,

I have taken a reliance data card corporate connection in Oct 2007 and requested for the disconnection of my service on 1st Jan 2008 by sending email to corporatecare.[protected]@relianceada.com
as Reliance web world (Forum Mall Kormangala) guys told me that they don't have permissions to disconnect my service so send the mail on this mail Id. I had send the mail and I have not recieved any response from the reliance communication guys. Again I have send the reminders mails to them and not got a single response. In mean time I have contacted Reliance web world again an again but still my service is not disconnected and they are charging me from last 5 months without any uses.

A/C No: [protected]
MDN No: [protected]

This mail is in regards to the above mentioned A/C no and MDN No.

I Laxmandas Duseja, the owner of this Telephone A/C, would like to here by let you know, that as per the Receipt Number: S[protected], I had made a payment of Rs. 1000.00 dated 3rd of Dec. 2007.

At the time of payment, we were told by the Reliance Web World Authorities, that if we make the payment of Rs. 1000.00 all the dues will be cleared off, and thereafter, there will be nothing due payment left to be paid off.

Inspite of non use of the phone, we have still been suffering from the bills being issued to us.

We have been not even been using the RELIANCE DATA Service on this A/C number, but still we have been charged for that..

And still we made a payment of Rs. 1000.00, but now still, we have been receiving the Recall notice from u people..

I would like to know, that why is this kind of torture being carried out to your customers from your end..

Instead of not paying any heed to it, why can't u people have a look at the real problem, and give us a detailed report about why are we still receiving the RECALL Notices..

Though, we were not using the services, still we have been charged for that, and despite that we still made a payment of Rs. 1000.00 and as said by the Reliance Web World Authorities that from now onwards we will not be getting any bills or recall notices, but still we have received a recall notice..

Also one more thing that I would like to say is, that the instrument that we had with this telephone number, was NOT even having the functionality (The port to put in the data cable)of RELIANCE DATA Services, then how can u people put the charge of RELIANCE DATA SERVICES TO US???

In the regards of same, I am putting a copy of this mail to Consumer Complaints Dept.

Please have a look at the concerned matter and kindly revert back to the soonest possible.

Regards
Laxmandas Duseja

Mob Number:
+91-[protected]

I got this Postpaid Net connect MG880 USB Modem 4days before,
i was told that after Verification you get the required MDN no. and it will be provided at your place, but there was no response from the center, ultimately i had to go an collect it after 2days.
I installed it and only to find that my dialer is locked and only emergency call can be made... bingo
i checked the setting, but it was locked, i could not get connect to register my account. i called @ customer care, only to find that their attendant are so busy that they took almost anything between 15 -20 min. to answer the call, above all they kept transfer the call form one to another... and at last i found someone purely related to net department she was not able to understand the problem... so she diverted me to go to service center and get the modem checked and unlock the modem
she gave me the Below Address:

ACJ Home care
shop no 1, Archie Betty apt.
DP link road, IC colony,
near silver coin hotel
Borivili west
[protected], 28958947
Ashiwin Jadhave.

Well ! I went here only to find that this guy has moved his office form here six month back... a mistake i made i dint call

i went Borivili Reliance Center @ chandraverkar lane, again to find that all working guys just flirting around with their counter partners and chatting and no one seem to tack care of people waiting, upon that they had no clue of what the problem is, an hence definitely had no solution for that...
After a while they told me to go to Borivili Gokul shopping center
i went there only to get disappointed... same Replay we don't know the problem and we re not authorized to solve Net connect MG880 USB Modem.

To summaries it:-

1. No body seem to understand the problem.

2. Long holds on Care no.( just keep waiting)

3. Working people as they are young and enthu...has no respect and value of time of others.

4. Misguidance.

5. No appropriate solution for one of the kind Problems.

6. No Update of their Data Bank, Who are link to Their Service Centers and who is not, with lack
of related categories of their services that they provide.

I need answers for my problems, as every thing has cost me money, and intend to get full benefit of the services which comes with the pack...( I am not getting the software advantage like
net booster ) but i am able to connect to net with windows network rout.

Please send engineer at my place to get my dialer up and running.
Hope for the better service for One and for All.
Above Pointers will be considered to Better Future and Professionalism.

hallo ser i am sonu jain my no. is [protected] i tacked your customer care name is mr.lalan, lalan sir said to me debit your balance min. 72 hour but do not debit a/c

I have subitted cheque no.120480 dated 20.05.08 for Rs.2904/ drawn on Canara Bank, Rajouri garden, New delhi, at Reliance Communation wed centre, Uttam Nagar, New Delhi as on 20.05.08 for the payment of my Postpaid ph no.:- [protected]

I am getting SMS that your services will be discontinue, because of non payment of bill. Enquiring from bank my cheque was never presented to my account nor i have got any information that where my cheque has gone. Contacting the Reliance communicatuin office/ web centre, Uttam Nagar, Nre delhi. They are not going to cooperate to tell where's my cheque. PleaSE COOPERATE TO SOLVE MY problem

I have spent the last 9 months or so requesting for Do Not Call every time I get a sales call or an sms but each time I am told that it will be rectified within 21/45 days but it hasnt stopped ever. Even while roaming I got these calls. Such is the state of affairs. Why show off about services which you cant provide. I'm tired of calling again n again n being told the same thing again n again. Webworld also doesn't entertain complaints such as these. The guy just told me that someome calling me up to sell reliance phones doesnt mean reliance is selling the phones. I dont care who is trying to sell me stuff. I just want it to stop.

Rohit Asthana
[protected]

Sir good afternoon i am amit from Udaipur sir, i have a problem that i have a prepaid conection [protected] which i have been converted into postpaid and my plan has been changed also but i am facing a great problem last four days my incoming facility has been locked i have called so many times at the custmor care services but they don't sought out my problem .Sir i kindly request you please activeted my in coming facility.Thank you.

Dear sirs,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing no [protected]. My Father by mistake has locked his mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you
Yours
Parimal chandra ghosh
Mobile Phone No. [protected]

guys try contacting reliance customer care at *333 and you get the cold voice of the IVRS. then when choose the option 4 which is to speak to the customer care representative voila you would be told that your call is sooo important and that they will connect to the ccr. then comes the really intresting thing of your life---- now after two seconds you get a voice telling you "PLEASE CHECK THE NUMBER YOU HAVE DIALLED " and the phone goes dead.
is it not great service from RELIANCE???????????????????
f#@$%ing reliance customer care