Reliance Communications Complaints & Reviews

From last 10 days there is very poor network or no network problem with RELIANCE smart.
While in mobile it display full network, but at moment during dialing neither net- work appear nor communication done.

Due to this neither incoming nor out going call is possible. If any ways it gets connect call is disconnect during call due to no network. Sometimes caller say something but listener unable to listen.

Hi,

I had applied for Data Card on Thursday online and yet there is no response for installing the data card. I was given the time on Fridat evening and till date I do not have any contact number neither anyone has called me for the same.

Request needful at the earliest
Attached correspondence email for reference.

Dear SHILPA KADAM,
Thank you for shopping with us.
The products will be shipped to you once the payment through the credit card is confirmed.
Your order number is 52582
The following are the details of your shopping.



Product name Quantity
Price

Exclusive Online Offer-USB 1 2574




Exclusive Online Offer-USB 1 2574




Total amount is Rs. 2574.0

You have chosen to make the payment through credit card.


Please quote the above mentioned order number for any further communications with us.

Our customer care executives will be happy to answer your queries.

Thanks.

Dear Sir,
I have one connection in the name of jay prakash heerwal ([protected]) from 5-6 years. i regularly receive messege from your network that "You Have Missed Calls". But i never switched off my mobile. then how it is possible ??
My Friends/Relatives say that why you dont pickup the call. but my cell never ringing, and after some time one messege is coming from your network that "you have a missed call".

I already complained in your call center - [protected] several times (6 to 7 times). They told me that your complain has been registered with us and it take 2 - 3 days to rectify. but the problem is not yet rectified. I am facing this Problem from last one month. I cant receive so many Importent calls and face many problems due to this.

Please look into this matter urgently.

Your response will be highly appreciated.

Regards,
Jayprakash Heerwal
([protected])

Subject: Transfer of number from old set to new set

Dear Sir,

I (Sukanya Ray) have a RIM connection bearing no.[protected] from Dhanbad. My old set has already been damaged and I am unable to use my old set.Thus I had apllied for transfer of my number to a new set(SIM No.-RAXR U[protected] on 21.08.2008 with your Web World, Dhanbad along with all the relevant papers. However, I have not received any positive response from your Web World and your officials yet regarding this.Even though I am following up with your Web World almost daily from 21.08.2008, the staff of Web world as well as your officials are not bothering about this.I am facing lot of problems for the above reason.One of my friend has transfer his number ([protected]) to a new set within an hour from Web World, Ranchi.If only one hour is required for the transfer of number to a new set, I am not understanding why the web world, Dhanbad is taking so much time for the same work?

Lastly I am like to say that the kind of dealings the web world staff as well as the company officials are showing to customer is not expected from a big professionally managed company like yours.

Once again I request you to kindly look into this matter on priority basis and solve my problem at the earliest.

Thanking you.

Yours truly,

Sukanya Ray

sir

i ve submitted 6 SIP applications od reliance growth fund along with 11 post dated cheques..All the cheques are of post office savings bank, Nirmalagiri

But all are returned saying that there is no collection centre in that name..Nirmalagiri post office is a sub office of Thalassery head post office..and all the sub office cheques can be cleared from the head office itself. Thalassery 670101 is in the clearing list.

So by sending these cheques to Thalassery HPO instead of Sub office will solve the problem..

i would like to no is there any way to consider these application again

dear sir
we bring your kind attention for refund of application money against non alltment of share.

we have remind the company many times by letter and email. but they we will send your money very soon. but till now we havent got the money.

we are also enclosing the copy of our letter and their reply.

we hope you will help us in this matter.

OUR APPLICATION NO. 55999313 of reliance power ltd

OUR CHEQUE NO. Rs 19350 for 45 reliance power ltd share through ch no 666442 sbi kakadeo kanpur and got acknowledgement slip 55999313 dt 15.1.08


thanking you.

praveen saini

copy of their reply...


fromReliance Power - IPO <reliancepower.[protected]@karvy.com>
to"[protected]@gmail.com" <[protected]@gmail.com>
dateFri, Jul 25, 2008 at 5:38 PM
subjectRE: non refund of our application form no 55999313 of reliance power ltd [640781:592424]
mailed-bykarvy.com
hide details Jul 25 Reply

Dear Sir/Madam,

Kindly be informed that the refund order shall be dispatched to you shortly.

Regards
Customercare
Karvy Computershare Pvt ltd

I have applied for a relience smart sim replacement.I have submited all required documents and fees and in return I have got a blank sim from one of the Relience WEB worlds. But inspite of giving all the required docs and money my connection is not being activated and this is the 8th day when i have given the application but the connection is still not activated. Inspite of giving lots of reminder they(people in the WEB World) are not paying any attention. Now a days they unwiling to pick the calls form me.I have also called to Customer care for launching a complaint but they are also in a mood of not paying any attention.
I had a connecetion which was for official pourpose and which is lost. I am lossing my faith on Reliance Smart Customer care and also I am forced to think of an another alternative.I need Immidiate attention and activation of the connection.

i am another HELPLESS customer of RELIANCE COMMUNICATION, using your net card(rsn :RHWAC[protected]).IT WAS NOT USED FOR LAST 3 MONTHS, AS I WAS NOT IN THE CITY FOR THE PERIOD.
When i returned, i found it is not working. i visited your web world on tuesday, i.s.19/8/2008, at PREET VIHAR, DELHI,

I found that i have a due of rs. 8.64, i paid cash rs.10/- and your web world executive lodged a request for service retrival, within 24 HRS.

But till date it is not working, action taken by web world or service center of RELIANCE COMMUNICATION reminds me a famous dialog from film DAMINI
'TARIKH PE TARIKH, TARIKH PE TARIKH'
on tuesday i was asked to wait for 24 hrs.
on ewdnwsday i was asked to wait for 24 hrs.
on thurs day i was asked to wait for 24 hrs.

and On friday at arround 12.30 i was again asked to wait for 24 hrs.

NOTHING COULD BE DONE IN LAST 3 DAYS AND MY SERVICES WAS BARRED BECAUSE OF DUE OF A HUGE AMONT OF RS.8.64 .CUSTOMER CANT DO ANY THING EXCEPT WAITING, AS YOUR SERVER AT WEB WORLDS NEVER WORKS FOR MORE THAN 5-10 MIN. CONTINIOUSLY AND HANGED FOR 2-3 HRS CONTINIOUSLY

LETS HOPE FOR GOOD (NOT BETER NOR BEST)

Hello I get my number [protected] With all document. On First week of August-2008. But automatically my nuber is disconnected automatically on Aug-13-2008.
*333 say document not reached.
Then I submit my document againt in Rworld Rajajinagar, Banglore with Ms. Surekha accept he document in August-13-2008, evening.
Till now 22-August, I have not get my connection.
Can you help to solve my matter or ?

I bought a Reliance Broadband connection on the 16th of August and I opted for a 400Kbps Unlimited plan. Their associate came to install the connection on the 19th, but he installed a 75Kbps connection instead of the 400Kbps which I had opted for. I lodged a complaint on the same evening and I was told that it will be changed within 24 hours. I called again the next day and again after giving all details was told that my issue will be resolved within 24 hours. Then I called them on the 21st in the morning and again after giving them all the details which they asked for, was told that my issue will be resolved within 24 hours. After that I called them at around midnight on the 22nd. This time around after giving all the details and explaining the entire issue to the representative I was told that there was no 400Kbps plan, but I have a pamphlet from Reliance which mentions a 400Kbps plan. I find this to be truly misleading for an average customer like me who pays every month from his hard earned money. Hope something is done to resolve this, as I am sure I am not the only one facing such problems. No wonder broadband internet in India is termed as "fraudband".

Waiting in anticipation.

Dear Sir/Madam,

My name is Yashpal Khatri, I live in Delhi. I am using Prepaid Reliance Mobile No. [protected] from the last one and half years alongwith Life time facility. I online e-recharged topup on 19.08.2008 and I had not received any topup/credit value (talk time). After then I called in Reliance Customer Care. Customer Care Executive said to me “OUR PLAN HAS BEEN REVISED FROM THE LAST MONTH” . So, you will not take any credit for this e-recharge. I told him to that I have not received any information from your side about this matter also shopkeeper the said same thing.

I wanted to lodge my complaint against this matter and he was not lodged any complaint and said to me that “it is does not matter“ and you should ask to him all things before the charging time.

I never expected this from the most reputed company in India "Reliance". I receive daily so many useless or extra calls or sms from the Reliance. but we do not receive any information if plan or tariff has been changed and who will treat it and who give me this credit which I already paid to Reliance.

Please Help me!

Yashpal Khatri
B-20/D, Avantika Enclave, Delhi-83.
PH:[protected]

I have been continuously informing and mailing also to Relaince broadband that I am not able to register myself on line for making payment through your website rcom.co.in .

My connection is activated on 12Th Apr 08 since then I am trying to register on line. I had also logged a complaint so many times and mailed to Relaince broadband previously regarding the same.

But it seems that nobody is willing to listen the customers grievances.

Reliance is not interested in resolving the customers problem and they are interested only in collection and booking new orders.

This a very poor show from a Relaince and if my issue could not resolve hereafter then I am certainly going to complaint to TRAI regarding this. I have enough proof to explain this to TRAI.

My number is [protected] and using this connection since last 4-5 years, earlier it was a corporate number and later I converted into the personalised one since last 1yr. -- but no records have been entered in their system. I had even compalined wrt the Account details available on their website, except for my name and number no other details are matching. Last but not the least for June months bill I issued the cheque in July as I normally do and droped in the skypak box where I normally do, but to my shock the payment was shown pending and also late pament fees were charged in the Bill I recieved for July, when I enquired they told me that they have not recieved the cheque, after two days they had recieved the cheque but some data is missing when asked what is missing no proper reply given and say that go to the nearsest gallery they will tell. I am having a photocopy of cheque which i had dropped and in that all details are being mentioned. When visited the gallery no details available that details not their etc or any such thing when we narrated our problem they told us we are not knowing and we are not having any idea nor your cheque askthem only only youy tyold u people.
We require are cheque back along with the reason what is incomplete in it.

I have been trying to disconnect one of two Reliance Wireless (datacard) connections for past 3 months. For some reason they haven't been doing it and I am being sent the bill every month for usage. I haven't been using it for past 4 months. I have gone to their shops (reliance communication world) several times and confirmed with them about disconnection. Of course their telephone help line is not that responsive to my question. They always direct me to one of these shops and these shops tell me to call the help line. Where do I go now !!!

my data card is not working properly for the past 2 months.i contacted customer care but they told me to go to their web world, my question is if i had to go to the web world on the first place then why are they running this customer care .customer care is for the purpose of customer comfort and not for showcase demonstration. i am still having this problem.

respected sir,
on behalf of bagula customers of Reliance GSM service, I submit the following complaints against the Reliance GSM service Distributor SHREEPARNA TIKADAR SERVICE CENTRE, BAGULA NADIA, PS-HANSKHALI, WEST BENGAL.
we regrate to inform you that the above said distributor followed many illegal/unlawful procedure while submitting the customers mobile connections as POA/POI(proof of address/proof of identity)the malpractice made by him with an intension to get false incentive schemes approved by the service provider.
it is a very dengarous practice submitting false documents while approving a new mobile connection, since this place is a border area & very much disturbed by terrorrism (maobadi & others) . Misusing of mobile connection may increase many criminal activities in this area .
We are hereby forwarding you many false mobile connections/documents submitted by the above said DISTRIBUTOR & on behalf of Bagula we request you to initiate severe action against the fraud DISTRIBUTOR immediately to stop this type of illigal activities for the interest of justice .

Thanking you
Yours faithfully,
kishore das
[protected]

attached herewith the mobile numbers along with false documents/names which can be varified by any legal authority anytime.More information and false documents/names will be submited later for further investigation.



[protected] MADHUSUDAN MANDAL BANSBERIYA, ASANNAGAR, NADIA DMB2783009 789435

[protected] SUMAN GARAI ASANNAGAR BAZAR, NADIA LQD1397801 789438

[protected] SARASWATI MONDAL BHIMPUR, KOTWALI, NADIA LQD1867381 789443

[protected] PAPAN MAJUMDAR HALDER PARA, ASANNAGAR, NADIA DMB1691658 789436

[protected] PROSENJIT BISWAS KAIKHALI NUTAN PARA BAGULA, NADIA

[protected] MR. SANAL KUMAR MAJUMDAR MANIKPARA KRISHNAGAR

[protected] MR. TANMAY BISWAS BAGULA COLLEGE PARA BAGULA, NADIA

I had bought a fixed wireless phone which is valid up to oct 2022. A few months back I had recharged the phone with amount of 100Rs where i could get a talk time of 79Rs. A few days back I found the balance to be 29Rs. and some SMS stating that a callertune pack has been subscribed and has been renewed. I had not made any call from this phone and still without my consent the company had debited the amount for nonsense caller tunes. this is redicules on their part for sucking money forcibly from public in the name of nonsense caller tunes.When I tried to contact the customer care these people have only one answer "system is under upgradation, Please call after some time"

I have problem with my mobile no.[protected]
suddenly my outgoing & incoming will bard from 13.8.2008 if i want to make call, then message will hear "CHECK OPERATOR SERVICE"

I am unable to call customer care from my no.

pls do needful ASAP.

Thank U

Dear Sir/Madam,
My name is Soumya ranjan Behera, Studing in B.Tech in Orissa. I have a reliance gsm connection <[protected]>. I have recharged 303 on 2 days ago. Then when i tried to send a sms to 55100 to recieve a service setting always the sms was failed. then at last i connect the gprs manually and when i tried to connect i-net via my laptop a small page like google.com takes 5-10 mins to open... think how much poor of this service...i can't download anything through it...

please try to resolve my problem...

coming net speed is too slow for about a week n downloading speed is 6 kbps in the connection of 150 kbps